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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81119 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776234 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18123 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2797 Views

0 replies

4 likes

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Spotify.exe and SpotifySetup.exe not opening (no error message)

Plan PremiumCountry BrazilDevice PCOperating System Windows 10 My Question or Issue When I try to open spotify.exe I see the little loading icon on my mouse icon but nothing happens, not even an error message, there is no spotify process that opens n...

Newbie

Plan  Premium Country  Brazil Device  PC Operating System  Windows 10   My Question or Issue   When I try to open spotify.exe I see the little loading icon on ...

2139 Views

0 replies

1 likes

not opening
Windows 10
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Overlay option not in settings

Windows 8.1 64bit, Premium Subscription, Version 1.0.96.181.gf6bc1b6b, Spotify App 32bit(/shrug?) So I just started using Spotify after seeing a friend use it, and getting recommended. I saw one of those friends using their media buttons and getting ...

Newbie

      Windows 8.1 64bit, Premium Subscription, Version 1.0.96.181.gf6bc1b6b, Spotify App 32bit(/shrug?)   So I just started using Spotify after seeing a friend use it, a...

361 Views

0 replies

0 likes

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Song songs play/no sound other song fine. What's up?

PlanFreeCountryUSA DeviceDESKTOP PCOperating SystemVISTA My Question or IssueHi. Some songs show they are playing but no sound. I play a different song/band and there is sound without any adjustments or changes to my settings.2 particular bands I am ...

Newbie

Plan Free Country USA   Device DESKTOP PC Operating System VISTA   My Question or Issue Hi. Some songs show they are playing but no sound. I play a different song/band and there ...

215 Views

0 replies

0 likes

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Songs adds itself automatically in the same playlist

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueMight be a wierd title but I'll try to break this down.I have a playlist where I've got alot of rock songs. That's the only playlist that I've had problem with. If I'm listening...

Newbie

Plan Premium Country  Sweden   Operating System Windows 10   My Question or Issue Might be a wierd title but I'll try to break this down. I have a playlist where I've got alo...

243 Views

0 replies

0 likes

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failed to export some data

Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions

Newbie

 Windows 10 spotify app Hello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions   &...

389 Views

0 replies

3 likes

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Cannot see my Network Attached Storage (NAS) under Local Files/Add a Source

I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows Network, but when I click on that, it does not then open (o...

Regular

  I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows ...

s0mm3r

Music Fan

3932 Views

3 replies

0 likes

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Unwanted items

PlanPremiumCountry FranceDevicePCOperating System7 Pro My Question or IssueHelloHow to delete "derivative products" on artiste page on desktop spotify software ?How to delete "playlists" things below artiste ?How to personalize "Home page" : the play...

Casual Listener

Plan Premium Country  France Device PC Operating System 7 Pro   My Question or Issue Hello How to delete "derivative products" on artiste page on desktop spotify software ? How ...

229 Views

0 replies

0 likes

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local files are not linked, they are greyed out (ID3 Tags are correct)

Plan: PremiumCountry: ATDevice: HP LaptopOperating System: Windows 10My Question or IssueI want to import my local library and create a playlist of thembut spotify won't match the files with the spotify database, they remain greyI used Mp3Tag v2.91 t...

Music Fan

Plan: Premium Country: AT Device: HP Laptop Operating System: Windows 10 My Question or Issue I want to import my local library and create a playlist of them but spotify won't match the files w...

507 Views

0 replies

2 likes

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Solved!! Spotify web player keeps losing connection to Chromecast Audio

My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern.Every time it has paused, Web Player usually says it's str...

Visitor

My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern. Eve...

user-removed

Not applicable

1844 Views

1 replies

1 likes

chromecast audio
chromecast playback
chromecast streaming
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automatically changes playlist

planpremium CountryNetherlands DevicelaptopOperating Systemwindows 10 My Question or Issue i have a list of 2000 songs and i want to start listening in the middle and continue from there. But spotify automatically changes the next song to be played t...

Newbie

plan premium   Country Netherlands   Device laptop Operating System windows 10   My Question or Issue  i have a list of 2000 songs and i want to start listening in the...

287 Views

0 replies

0 likes

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Superuser Contribution Plays partial song, then skips to another

As of a few hours ago, my Spotify app for PC started playing about a minute of a song, then skipping, either to another random song in my playlist, or some song I have never heard. And when I pause it, it will restart after a minute or so. This start...

Casual Listener

As of a few hours ago, my Spotify app for PC started playing about a minute of a song, then skipping, either to another random song in my playlist, or some song I have never heard.  And when I p...

Peter

Spotify Legend

1574 Views

5 replies

2 likes

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Solved!! Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Hi, everyone.I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, including my web browser, and games on Steam.I tried Goo...

Newbie

Hi, everyone. I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, i...

SGTAce

Casual Listener

38390 Views

26 replies

21 likes

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Offline when I'm Not

PlanFreeCountry United States of AmericaDevice(HP Pavilion g6)Operating System(Windows 7) My Question or IssueSpotify is saying that my laptop is offline when it is not. It is connected to the WiFi and the connection if working just fine. It was only...

Newbie

  Plan Free Country  United States of America Device (HP Pavilion g6) Operating System (Windows 7)   My Question or Issue Spotify is saying that my laptop is offline when it...

421 Views

0 replies

0 likes

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Can I play any song on PC, or is it now shuffle-only?

Hi! I know, silly question but I looked it up and only found complaints about Android. And I keep on hearing stuff about Spotify free just now having a "shuffle play only" function which is confusing. I know that's always how it's been for Android, n...

Newbie

Hi! I know, silly question but I looked it up and only found complaints about Android. And I keep on hearing stuff about Spotify free just now having a "shuffle play only" function which is confusing...

230 Views

0 replies

0 likes

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Songs randomly skipping to next song in playlist on laptop and iPhone

Plan: PremiumCountry: USADevice: Thinkpad Laptop / iPhone 7Operating System: WIndows 10 / iOS 12.1.2 This morning the Spotify app on my laptop installed an update and ever since, songs are randomly stopping and skipping to the next track. This also a...

Newbie

Plan: Premium Country: USA Device: Thinkpad Laptop / iPhone 7 Operating System: WIndows 10 / iOS 12.1.2   This morning the Spotify app on my laptop installed an update and ever since, songs...

theotherjt

Casual Listener

770 Views

1 replies

1 likes

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Change which playlist 'Liked from Radio' adds to

PlanPremiumCountryUnited KingdomDeviceiPhone 6S/PCOperating SystemiOS 12.12/Windows 10 My Question or IssueSome individual (who I believe has an IQ beginning with a decimal point) hacked my Spotify account and deleted my playlists. Helpfully, Spotify...

Newbie

Plan Premium Country United Kingdom Device iPhone 6S/PC Operating System iOS 12.12/Windows 10   My Question or Issue Some individual (who I believe has an IQ beginning with a decimal p...

218 Views

0 replies

0 likes

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SpotifySetup.exe has stopped working

I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySetup.exe has stopped working".I try again, same thing...

Newbie

I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySet...

297 Views

0 replies

1 likes

  • 297 Views
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How can I easily add all artist albums to my library at once?

Hi. I am new to Spotify, so I apologise if this is a basic question. However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their albums to my library, instead of having to add them manually, one at a ti...

Casual Listener

  Hi.   I am new to Spotify, so I apologise if this is a basic question.  However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their...

339 Views

0 replies

0 likes

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Just a few playlists are been showed to my followers

I have got over 20 playlists.All playlists are made "public".My followers don't see all 20 playlists.On PC they just see 13 playlists, on the phone (iphone8) just 8. Can somebody please tell me what is wrong?

Newbie

I have got over 20 playlists. All playlists are made "public". My followers don't see all 20 playlists. On PC they just see 13 playlists, on the phone (iphone8) just 8.   Can somebody pleas...

407 Views

0 replies

0 likes

Playlists
Public
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Made for you error

PlanPremiumCountry AustraliaDeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue Made for you isn't showing any content. I've been listening to music for almost a week now and the "made for you" area is still saying "keep listening t...

Newbie

  Plan Premium Country  Australia Device Surface Laptop 2 Operating System Windows 10   My Question or Issue  Made for you isn't showing any content. I've been listenin...

382 Views

0 replies

0 likes

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