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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139165 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139165 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54910 Views
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  • 33 likes
  • Windows
  • 54910 Views
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  • 33 likes

spotify switch my music automaticaly

Hello, Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec.I dont see options for that. It's a bug ?Thanks for your help

  • Casual Listener
  • Hello,   Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec. I dont see options for that. It's a bug ? Thanks for your help    
  • Arthemifia
  • Casual Listener
  • 483 Views
  • 5 replies
  • 0 likes
  • 483 Views
  • 5 replies
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Solved!! Unavaible radio, partner infos, autoplay doesnt work

PlanFreeCountry HungaryDeviceLaptopOperating SystemWindows 10My Question or IssueDear Support and Community! I've been using Spotify on my laptop for years, but suddenly, approx. 3 weeks ago it started to make weird things. As you can see on the atta...

  • Regular
  • Plan Free Country  Hungary Device Laptop Operating System Windows 10 My Question or Issue Dear Support and Community!  I've been using Spotify on my laptop for years, but suddenly...
  • TobiasYoung
  • Composer
  • 1572 Views
  • 10 replies
  • 0 likes
  • 1572 Views
  • 10 replies
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Solved!! How do I completely uninstall spotify?

I used the control panel unistall but it keeps poping up, I asking this because when I'm playing high graphic games, (league of legends, minecraft etc.) I randomly get a black screen, and I'm thinking its because of this, (my graphics card is really ...

  • Casual Listener
  • I used the control panel unistall but it keeps poping up, I asking this because when I'm playing high graphic games, (league of legends, minecraft etc.) I randomly get a black screen, and I'm thinkin...
  • Kumitzin
  • Casual Listener
  • 583514 Views
  • 102 replies
  • 2 likes
  • 583514 Views
  • 102 replies
  • 2 likes

Suggestion for the next update

PlanPremiumCountryPortugal Device(iPhone 6s)Operating System(Windows 10) My Question or Issue Dear Spotify, I'm just writing to you because I simply like you a lot and so would like to suggest a tip or 2 to make you even better.All desktop related:1 ...

  • Regular
  • Plan Premium Country Portugal  Device (iPhone 6s) Operating System (Windows 10)   My Question or Issue  Dear Spotify, I'm just writing to you because I simply like you a lot ...
  • Loxer
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Search users limited

My Question or IssueI can't search users by their names.I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago appeared more results. Now the search looks pretty limited.Is t...

  • Visitor
  • My Question or Issue I can't search users by their names. I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature.  Few weeks...
  • 21783927
  • Songwriter
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
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Windows Phone 8

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...

  • Casual Listener
  • Plan Premium Country Brazil  Device Desktop Operating System Windows 7   My Question or Issue  Hi,  I'm having some troubles with my application on Windows 7. I in...
  • Pazetto
  • Casual Listener
  • 628 Views
  • 5 replies
  • 0 likes
  • 628 Views
  • 5 replies
  • 0 likes

Solved!! Friends feed not loading

PlanPremiumCountryUnited KingdomDeviceWindows DesktopOperating SystemWindows 10 Pro Version 1803 My Question or IssueMy friends feed has stopped loading completely and it's been like this for like 3 weeks. I reinstalled Spotify which fixed it until I...

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  • Casual Listener
  • Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 Pro Version 1803  My Question or Issue My friends feed has stopped loading completely and it'...
  • Loxer
  • Spotify Star
  • 2659 Views
  • 3 replies
  • 0 likes
  • 2659 Views
  • 3 replies
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Superuser Contribution Can't click on a volume and song time bar

PlanFree Operating SystemWindows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I found out that it's not working anymore. When I'm clicking on a time bar it doesn't skip song to that moment, ...

  • Newbie
  •   Plan Free   Operating System Windows 7   My Question or Issue    I opened Spotify to listen to some music and I wanted to skip intro in a song but I foun...
  • Alfredo
  • Roadie
  • 2038 Views
  • 3 replies
  • 1 likes
  • 2038 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not continuing last playing song after shutdown

So.If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I had a song playing. Basically, if I opened Spotify and...

  • Regular
  • So. If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I h...
  • user-removed
  • Not applicable
  • 3126 Views
  • 7 replies
  • 14 likes
  • 3126 Views
  • 7 replies
  • 14 likes

Windows Desktop App Blank Screen

The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to kill Spotify from Task Manager. If I don't do that w...

  • Regular
  • The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to k...
  • Loxer
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Spotify update problem

I have problem with spotify updates.Spotify notice everyday, that new update is available -> restart and update.After update the version number won't change. I have done these:About Spotify -> click here to download and after that please restart to i...

  • Casual Listener
  • I have problem with spotify updates. Spotify notice everyday, that new update is available -> restart and update. After update the version number won't change.   I have done these: About...
  • Loxer
  • Spotify Star
  • 1902 Views
  • 3 replies
  • 1 likes
  • 1902 Views
  • 3 replies
  • 1 likes

ALL MY PLAYLIST ARE GONE!

PlanPremiumCountryUSA DeviceAllOperating SystemWindows 10/AndriodMy Question or Issue All my playlist have disappeared.

  • Newbie
  • Plan Premium Country USA  Device All Operating System Windows 10/Andriod My Question or Issue  All my playlist have disappeared. 
  • Keanu_C
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

The friend feed failed to load

I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fixed so I can see what my friends are listening to.I also a...

  • Regular
  • I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load"  It has been doing this for over a week and I want it fi...
  • mburly4
  • Casual Listener
  • 3685 Views
  • 27 replies
  • 1 likes
  • 3685 Views
  • 27 replies
  • 1 likes

"Adding" playlist of an album from an artist makes it a playlist made by me?

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is created by me and isn't displayed on my playlist l...

  • Regular
  • This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is...
  • Loxer
  • Spotify Star
  • 1618 Views
  • 5 replies
  • 0 likes
  • 1618 Views
  • 5 replies
  • 0 likes

Ad Is Fake and Can't Play Music

PlanFreeCountryDelaware DeviceWindows ComputerOperating SystemWindows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I was writing. When I got on there was an advert for Snickers. When i pressed the play butto...

  • Casual Listener
  • Plan Free Country Delaware   Device Windows Computer Operating System Windows 10   My Question or Issue  So, basically, a few days ago I wanted to listen to music while I wa...
  • AngelOfEreri
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Album Column & Artwork Gone from Playlists

As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added.Additionally, the album artwork in the bottom left corner is gone (I have tried resizing the window wi...

  • Casual Listener
  • As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added. Additionally, the album artwork in the bottom l...
  • DennyEMufc
  • Roadie
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify doesn't work on Desktop Version

PlanFree/PremiumCountrySuisse Device(Dell Desktop computer)Operating SystemSpotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop computer. When I click Play, it switch automatically to the next song of ...

  • Casual Listener
  • Plan Free/Premium Country Suisse  Device (Dell Desktop computer) Operating System Spotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop com...
  • Loxer
  • Spotify Star
  • 1999 Views
  • 5 replies
  • 0 likes
  • 1999 Views
  • 5 replies
  • 0 likes

Daily mixes missing and song radio not working

My Question or IssueHi everyone, Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Something went wrong please try again later".Although I could reinsta...

  • Visitor
  • My Question or Issue Hi everyone,   Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Somethi...
  • WaveyDL
  • Newbie
  • 2806 Views
  • 12 replies
  • 0 likes
  • 2806 Views
  • 12 replies
  • 0 likes

Songs played distorted

PlanPremium CountryNetherlands Operating SystemWindows 10 My Question or IssueRecently, several songs have been played distorted.Reinstallation of the Spotify app did not help. I am using the app version 1.0.74.380.g1fcff12 on Windows 10.

  • Casual Listener
  • Plan Premium   Country Netherlands     Operating System Windows 10   My Question or Issue Recently, several songs have been played distorted. Reinstallation of the Spo...
  • Allandor
  • Regular
  • 1104 Views
  • 10 replies
  • 0 likes
  • 1104 Views
  • 10 replies
  • 0 likes