Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
morefluff
Casual Listener
35801 Views
213 replies
16 likes

35801 Views
213 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2595 Views
1 replies
6 likes

2595 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141894 Views
0 replies
26 likes
Mac
Windows

141894 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
57034 Views
0 replies
33 likes
Windows

57034 Views
0 replies
33 likes

Spotify cuts out and restarts a few times during the first ten seconds of each new track

Country France Device DELL XPS i7Operating System Win7 My Question or IssueSpotify cuts out and restarts a few times during the first ten seconds of each new track, on every album. After the first ten seconds the track plays perfectly. This is a new ...

mark12356
Newbie
Country France Device DELL XPS i7 Operating System Win7 My Question or Issue Spotify cuts out and restarts a few times during the first ten seconds of each new track, on every alb...
2018-09-19 9:18:03 PM
132 Views
0 replies
0 likes

132 Views
0 replies
0 likes

Solved!! "Can't play this song" ASIO4ALL driver issue

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My IssueWhen I'm using ASIO4ALL driver, Spotify client refuse to play any music, when I switch off it's working perfectly fine.Any solution rather than turning it off?

Botato
Casual Listener
Plan Premium Country Hungary Device PC Operating System Windows 10 My Issue When I'm using ASIO4ALL driver, Spotify client refuse to play any music, when I switch off it's worki...
2018-09-19 7:03:08 PM
2018-09-19 8:28:21 PM
Botato
Casual Listener
7966 Views
2 replies
0 likes

7966 Views
2 replies
0 likes

Discover not working correctly?

I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7. I understand that the Discover tag in Browse is supposed to show you personalized reccomendations (th...

Tallarn
Casual Listener
I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7. I understand that the Discover tag in Bro...
2018-09-19 3:50:43 AM
2018-09-19 7:20:35 PM
Tallarn
Casual Listener
265 Views
2 replies
0 likes

265 Views
2 replies
0 likes

Stopping and Resuming song with 'Cant play the current song' notice

PlanPremiumOperating SystemWindows 10 My Question or Issue Song keeps resuming and stopping while showing Can't play current song notice at the top.Didn't have any issues hours ago but it's been like this for the past hour or so.Tried reinstalling an...

dimsumkid
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Song keeps resuming and stopping while showing Can't play current song notice at the top. Didn't have any issues hour...
2018-09-19 5:02:31 PM
2018-09-19 5:23:55 PM
BelP
Songwriter
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Superuser Contribution WIN10 Laptop Spotify shows offline

PlanPremiumCountry AustraliaDeviceDell LaptopOperating SystemWIN10 My Question or Issue I am using Spotify on Win10 Laptop. Spotify shows offline when i am online. I tried re-installng, restarting, and checking the offline/online option. None of that...

rajun69
Newbie
Plan Premium Country Australia Device Dell Laptop Operating System WIN10 My Question or Issue I am using Spotify on Win10 Laptop. Spotify shows offline when i am ...
2018-09-13 8:25:49 AM
2018-09-19 2:17:03 PM
Jemi
Spotify Legend
217 Views
1 replies
0 likes

217 Views
1 replies
0 likes

Superuser Contribution No music is playing, and when I try to play a playlist it skips through the whole thing.

On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you have the file on your computer you can import it." Wh...

IanEuler
Newbie
On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you ha...
2018-09-16 3:55:49 AM
2018-09-19 2:14:23 PM
Jemi
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Solved!! Albums no longer displayed in alphabetical order

Hi, I've already opened a similar topic, but didn't get any reply, so I'm re-upping it.I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/collection/albums ). I'm pretty sure I haven't touched any options, bu...

Crudelone
Music Fan
Hi, I've already opened a similar topic, but didn't get any reply, so I'm re-upping it. I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/collecti...
2018-09-11 3:53:48 PM
2018-09-19 1:58:59 PM
Crudelone
Music Fan
1456 Views
4 replies
2 likes
Unsorted albums on web browser

1456 Views
4 replies
2 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountry Poland DevicePC, Xiaomi mi6, Samsung Galaxy J5Operating SystemWindows 10, Android 8.0, Android 7.1 My Question or Issue Every song works just fine except one song - "In my mind - Dynoro" (https://open.spotify.com/track/0E9ZjEAyAwOX...

Leoneq97
Casual Listener
Plan Premium Country Poland Device PC, Xiaomi mi6, Samsung Galaxy J5 Operating System Windows 10, Android 8.0, Android 7.1 My Question or Issue Every song works j...
2018-09-16 2:46:24 PM
2018-09-19 1:17:56 PM
Jemi
Spotify Legend
1386 Views
2 replies
1 likes

1386 Views
2 replies
1 likes

Superuser Contribution Playlist Radio - Is dislike Global/Permanent?

PlanPremiumCountryAU My Question or Issue I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? e.g I love Rage against the machine but I don't want them in my Workout playl...

Arvo_
Newbie
Plan Premium Country AU My Question or Issue I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? &nbsp...
2018-09-17 12:47:20 AM
2018-09-19 1:02:39 PM
Jemi
Spotify Legend
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Spotify doesn't play while talking on skype

PlanFreeCountry United States of AmericaDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or Issue When I open the volume mixer while in a call on skype, the spotify sound is muted and cannot be turned on unless I leave the call. Please ...

Brandon04
Newbie
Plan Free Country United States of America Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue When I open the volume mixer while in a call on...
2018-09-18 12:17:33 AM
2018-09-19 11:54:18 AM
Sebasty
Spotify Star
9635 Views
1 replies
2 likes

9635 Views
1 replies
2 likes

Bring back autoplay!!!

Why on earth would you remove the best feature on Desktop ??? Absolutely the worst decision you have ever made. Bring back autoplay!! It's THE feature that kept me subscribed to spotify....

paskoww
Casual Listener
Why on earth would you remove the best feature on Desktop ??? Absolutely the worst decision you have ever made. Bring back autoplay!! It's THE feature that kept me subscribed to spo...
2018-09-19 10:28:15 AM
2018-09-19 11:31:25 AM
Loxer
Community Legend
237 Views
1 replies
3 likes

237 Views
1 replies
3 likes

Superuser Contribution [windows]Spotify triggers blue screen of death(crashes) on windows 10 each time its started

Operating System(Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto startup settings at boot up leading to system crashing every time the sy...

fgkinus
Newbie
Operating System (Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto sta...
2018-09-17 8:45:32 AM
2018-09-19 8:57:18 AM
Katerina
Spotify Legend
3483 Views
1 replies
0 likes

3483 Views
1 replies
0 likes

Hmm, the friend feed failed to load

PlanPremiumCountryUnited Kingdom DeviceDesktopOperating SystemWindows 10 My Question or IssueFor some reason i've been having the error ' hmm, the friend feed failed to load' for some months now with no way ive found of fixing it. ive tried logging o...

Joshywild
Newbie
Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue For some reason i've been having the error ' hmm, the friend feed failed t...
2018-09-18 9:56:24 PM
2018-09-18 11:15:33 PM
Loxer
Community Legend
184 Views
1 replies
0 likes

184 Views
1 replies
0 likes

Autoplay not showing up as an option at all to turn on or off on the web app

PlanPremiumCountryUSA Operating SystemWindows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stopped autoplaying. I went into settings to make sure it was on or toggle in off and on and A...

tacysara26
Newbie
Plan Premium Country USA Operating System Windows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stop...
2018-09-18 6:30:42 PM
2018-09-18 10:14:55 PM
Spirea
Casual Listener
646 Views
2 replies
2 likes

646 Views
2 replies
2 likes

Edit Discover Weekly Category

How would I just remove a whole genre?I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

merlinherk
Casual Listener
How would I just remove a whole genre? I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?
2018-09-18 8:58:50 PM
2018-09-18 10:11:23 PM
Loxer
Community Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Songs keep breaking up

PlanPremiumCountry MexicoDevicePCOperating SystemWindows 7 My Question or Issue Hi, All songs I play in my client windows application just keep breaking up, I have tried to reinstall but it did not work. It's really annnoying.

breitnerone
Casual Listener
Plan Premium Country Mexico Device PC Operating System Windows 7 My Question or Issue Hi, All songs I play in my client windows application just keep breaking up,...
2018-09-18 6:29:19 PM
2018-09-18 9:12:58 PM
SkyForce6
Regular
574 Views
1 replies
1 likes

574 Views
1 replies
1 likes

Shazaam Playlist

PlanPremiumCountry United StatesDevice(iPhone X)Operating System(iOS 11) My Question or Issue My Shazaam Playlist creates duplicate songs. I currently have about 100 shazaamed songs, however spotify shows around 500 in the playlist (before I deleted ...

jskrillz86
Newbie
Plan Premium Country United States Device (iPhone X) Operating System (iOS 11) My Question or Issue My Shazaam Playlist creates duplicate songs. I currently have abo...
2018-09-18 9:07:17 PM
175 Views
0 replies
0 likes

175 Views
0 replies
0 likes

Can't see friend activity on Windows 10 without connecting with Facebook

Hi,Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what your friends are playing" and to find friends. When ...

Kiki7_7
Newbie
Hi, Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what...
2018-09-18 6:42:05 AM
2018-09-18 4:53:48 PM
Sebasty
Spotify Star
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

automute on sound mixer

so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying Operating Systemwindows 10

dragoonx007
Casual Listener
so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying Operating System windows 10
2018-09-17 12:33:04 AM
2018-09-18 4:47:15 PM
Sebasty
Spotify Star
414 Views
2 replies
0 likes

414 Views
2 replies
0 likes

"Can't Play Next Song" W10

Hi there, I'm currently running the student premium plan, on an iPhone 6s and W10 desktop - UK based. My Question or IssueEver since I upgraded from free to premium I've had constant issues with 'can't play next song' on the desktop. - However the we...

Jlombard_
Regular
Hi there, I'm currently running the student premium plan, on an iPhone 6s and W10 desktop - UK based. My Question or Issue Ever since I upgraded from free to premium I'...
2018-09-07 9:56:41 AM
2018-09-18 4:32:27 PM
Sebasty
Spotify Star
905 Views
13 replies
0 likes

905 Views
13 replies
0 likes

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Desktop (Windows)

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