Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81866 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
780879 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19362 Views
20 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan - FreeCoutry USADevice - Desktop/Windows 10 My Question or IssueDescriptionPlays a song or two then freezes, normally on the web app this is where an ad plays Did a reinstall help?No Has anything else helped at all? If I kill all servcies and re...
Plan - Free Coutry USA Device - Desktop/Windows 10 My Question or Issue Description Plays a song or two then freezes, normally on the web app this is where an ad plays Did a rei...
Spotify Legend
427 Views
1 replies
0 likes
PlanPremiumCountry The NetherlandsDevice(iPhone 8, iPad Air 2, PC)Operating System(iOS 12.x, Windows 10) My Question or Issue Good day,I was wondering if it is possible to que entire albums. If I was to have an evening of music and I don't want to ma...
Plan Premium Country The Netherlands Device (iPhone 8, iPad Air 2, PC) Operating System (iOS 12.x, Windows 10) My Question or Issue Good day, I was wondering if it is ...
Spotify Legend
419 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDeviceWindows desktopOperating SystemWindows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to the desktop spotify player without it losing its Hi Res quality, or does it get downsamp...
Plan Premium Country Netherlands Device Windows desktop Operating System Windows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to th...
449 Views
0 replies
0 likes
PlanFreeCountry United StatesDeviceiPhone X, PCOperating SystemUp to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll randomly switch over to Web Player like someone is logged in on my account. I looked this iss...
Plan Free Country United States Device iPhone X, PC Operating System Up to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll ra...
Spotify Legend
686 Views
2 replies
0 likes
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all.Ive gone into Advanced options and selected NO for Open Spotify automatically after you log into the computer.There us also no o...
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all. Ive gone into Advanced options and selected NO for Open Spotify automa...
273 Views
0 replies
1 likes
PlanPremiumCountry TurkeyDeviceLenovoOperating SystemWindows 10 My Question or IssueWhen I hit the play button the songs are skipping and none of it playing. I tried to reinstall but I still have the same problem. If I cant find a solution I will sto...
Plan Premium Country Turkey Device Lenovo Operating System Windows 10 My Question or Issue When I hit the play button the songs are skipping and none of it playing. I tried to ...
Newbie
806 Views
6 replies
0 likes
PlanPremiumCountry TurkeyDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message. Also doesn't able tho find the latest song I listened. It always go back few days erl...
Plan Premium Country Turkey Device Lenovo laptop Operating System Windows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message....
Newbie
458 Views
1 replies
0 likes
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
1569 Views
0 replies
7 likes
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very kind to me and helped me with everything that I asked for. ...
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very...
2458 Views
0 replies
1 likes
On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?
On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?
Newbie
5527 Views
1 replies
0 likes
PlanPremiumOperating SystemWindows 10 Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this now. Restarting my computer hasn't helped. Is there a way to fix ...
Plan Premium Operating System Windows 10 Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this...
398 Views
0 replies
0 likes
PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 7 My Question or Issue My spotify had a modern interface for the longest time. Then an update rolled out and my PC couldn't update it for some reason. My PC has harddrive space so that isn't t...
Plan Premium Country UK Device Desktop Operating System Windows 7 My Question or Issue My spotify had a modern interface for the longest time. Then an update rolled out a...
Casual Listener
969 Views
4 replies
0 likes
My Question or IssueSo i have been reading up how spotify has this overlay option (or atleast had?).Most simple question first: has it been removed?In case the answer to the first question is a "No" then i will move on to the actual problem.I was loo...
My Question or Issue So i have been reading up how spotify has this overlay option (or atleast had?). Most simple question first: has it been removed? In case the answer to the first questio...
535 Views
0 replies
2 likes
PlanPremiumCountry GermanyDevicePC, Sony Xperia XZOperating SystemWindows 10, Android My Question or IssueI have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundbar coupled with two SRS-ZR5 as Surround System. The problem is that on Desktop (ne...
Plan Premium Country Germany Device PC, Sony Xperia XZ Operating System Windows 10, Android My Question or Issue I have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundba...
587 Views
0 replies
0 likes
PlanPremiumCountry IsraelDevicePC + Samsung Galaxy S7Operating SystemWindows 10, Android Oreo. My Question or IssueSimply put, there's a difference with the song ordering algorithm between PC Spotify and Android Spotify. ON PC - When I order my songs...
Plan Premium Country Israel Device PC + Samsung Galaxy S7 Operating System Windows 10, Android Oreo. My Question or Issue Simply put, there's a difference wit...
394 Views
0 replies
0 likes
I have a Premium Subscription. For the LOVE OF GOD will you please fix your #(@# app / software for Windows 10 64 bit. I am tired of freezing, multiple instances, web app not working, freezing my computer **bleep** that's going on. I pay you $$ every...
I have a Premium Subscription. For the LOVE OF GOD will you please fix your #(@# app / software for Windows 10 64 bit. I am tired of freezing, multiple instances, web app not working, freezin...
1573 Views
0 replies
35 likes
My Spotify on all devices keep pausing every 30 seconds can someone help me fix this problem
My Spotify on all devices keep pausing every 30 seconds can someone help me fix this problem
Roadie
395 Views
1 replies
0 likes
On my windows 7 computer, I get the notification "huidige nummer kan niet worden afgespeeld" which means "current song cannot be played" occasionally. When I get the notification, the song seems to play if you just look at Spotify, but there is no so...
On my windows 7 computer, I get the notification "huidige nummer kan niet worden afgespeeld" which means "current song cannot be played" occasionally. When I get the notification, the...
Roadie
571 Views
1 replies
1 likes
I have: 285 songs all in local music library Spotify has imported: 163 songs My local ones, I can access all perfectly fine using windows media player and I really wouldn't be whining about it if there hadn't been 100+ songs missed in the tranfer 0.o...
I have: 285 songs all in local music library Spotify has imported: 163 songs My local ones, I can access all perfectly fine using windows media player and I really...
Community Legend
655 Views
1 replies
0 likes
Hello, Just would like to add a solution I stumbled upon to making the Media Player Keyboard function button open up spotify (even without your default media player being Spotify) Heres how to do it: 1) Open regedit. 2) Navigate to the following: Com...
Hello, Just would like to add a solution I stumbled upon to making the Media Player Keyboard function button open up spotify (even without your default media player being Spotify) H...
2490 Views
0 replies
5 likes
