Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11474 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1299 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3161 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountry DenmarkDeviceAcer laptopOperating System Windows 10Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops, saying connection error even though it has internet and chromecast connection, it happens at rand...
Plan Free Country Denmark Device Acer laptop Operating System Windows 10 Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops, s...
371 Views
0 replies
0 likes
PlanPremiumCountry USADeviceWindowsOperating SystemWindows 7 My Question or Issue I frequently switch between speakers and headphones (turtle beach stealth 600). My speakers are plugged into the audio jack, and the headphones use a USB. When I turn t...
Plan Premium Country USA Device Windows Operating System Windows 7 My Question or Issue I frequently switch between speakers and headphones (turtle beach stealth 600). ...
Music Fan
2001 Views
1 replies
3 likes
PlanPremium Operating SystemWindows 7 My Question or IssueHello! I encountered a weird issue today:Whenever I change my sound output source (e.g. from speakers to headphones), Spotify still plays the song using the first sound source. The playing son...
Plan Premium Operating System Windows 7 My Question or Issue Hello! I encountered a weird issue today: Whenever I change my sound output source (e.g. from speakers to headphones...
Music Fan
1125 Views
3 replies
4 likes
PlanFree Operating SystemWindows 7 My Question or IssueI've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup to run it, the "SpotifyInstaller.exe has stopped working" window instantly pops up....
Plan Free Operating System Windows 7 My Question or Issue I've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup&nbs...
542 Views
0 replies
0 likes
So, there's a small bug that's been annoying me for a long time.Steps to reproduce:1. Open spotify2. Go to any artist's page3. Click "Fans also like" link on the side4. Click back button on topleftExpected result: It goes back to artist's page.Actual...
So, there's a small bug that's been annoying me for a long time. Steps to reproduce: 1. Open spotify 2. Go to any artist's page 3. Click "Fans also like" link on the side 4. Click back button ...
436 Views
0 replies
0 likes
PlanPremiumCountry CanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueStupid question but laptop used to have the album picture of the song that was playing on the bottom left of the screen on the desktop app and on my desktop i am ...
Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue Stupid question but laptop used to have the album picture of the song tha...
Roadie
1083 Views
1 replies
0 likes
My Question or IssueMany people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download the music I had in local files but then suddenly it stoppe...
My Question or Issue Many people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download ...
369 Views
0 replies
0 likes
PlanPremiumCountryUK DeviceLenovo ThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueI'm using Spotify 1.0.96.181.gf6bc1b6b for Windows. My laptop has a 4K screen with high resolution (3840x2160). I can run anything smoothly and even s...
Plan Premium Country UK Device Lenovo ThinkPad X1 Extreme Operating System Windows 10 My Question or Issue I'm using Spotify 1.0.96.181.gf6bc1b6b for Windows. My laptop ha...
958 Views
0 replies
3 likes
PlanPremiumCountry FranceOperating System(Windows 10 Ver 1803) My Question or Issue Bonjour, j'ai tenté de réinstaller Spotify mais le "Spotify Launcher" ne se lance pas enfin il apparaît que quelques milisecondes dans le gestionaire des tâches et di...
Plan Premium Country France Operating System (Windows 10 Ver 1803) My Question or Issue Bonjour, j'ai tenté de réinstaller Spotify mais le "Spotify Launcher" ne se lance pa...
349 Views
0 replies
0 likes
PlanFreeCountryPerúDeviceLaptopOperating SystemWindows 7 Spotify says I've got too many tabs open, even though I've used the "close all my log-ins" option and cleared my caché, and I can't use the web player when it used to be fine a few weeks ago.
Plan Free Country Perú Device Laptop Operating System Windows 7 Spotify says I've got too many tabs open, even though I've used the "close all my log-ins" option and cleared my caché,...
400 Views
0 replies
0 likes
My Question or IssueI follow quite a few artists (over 300) and I've noticed that there are quite a few that do not show up in my following tab. At all. Whats the point of following them if I don't have a nice place to go through a list and find them...
My Question or Issue I follow quite a few artists (over 300) and I've noticed that there are quite a few that do not show up in my following tab. At all. Whats the point of following them if I don't...
527 Views
0 replies
2 likes
PlanPremiumCountry DeviceS9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to "save" music for offline use on my phone only. I don't want the files saved on my computer as well. I get the impression that it is...
Plan Premium Country Device S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to "save" music for offline use on ...
Gig Goer
3865 Views
3 replies
0 likes
You used to be able to navigate from a playlist directly to its radio channel using the three dotted lines button next to the cover photo. Now that option seems to have been removed? Why?
You used to be able to navigate from a playlist directly to its radio channel using the three dotted lines button next to the cover photo. Now that option seems to have been removed? Why?
487 Views
0 replies
2 likes
Plan PremiumDeviceLenovo desktopOperating SystemWindows 10 SOOOO this is apparently an issue that has existed in some form or another for various users for 6+ years. I'm hoping the sudden onset for me is a sign that it's a temporary feature that will...
Plan Premium Device Lenovo desktop Operating System Windows 10 SOOOO this is apparently an issue that has existed in some form or another for various users for 6+ years....
Casual Listener
1281 Views
4 replies
0 likes
PlanFreeCountrySpainDevicePCOperating SystemWindows 7 Desde hace unos dias me fallaba Spotify, cuando lo abria me daba un error en linea y se cerraba el programa ("APPCRASH"), decido desinstalar y volver a instalar de nuevo, y ya ni siquiera lo insta...
Plan Free Country Spain Device PC Operating System Windows 7 Desde hace unos dias me fallaba Spotify, cuando lo abria me daba un error en linea y se cerraba el programa ("APPC...
Spotify Legend
5795 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone XS MaxOperating SystemiOS 12 My Question or Issue I have previously downloaded songs to Spotify from my local files on a desktop and have been able to listen to them on the mobile app. One day the songs I had downloa...
Plan Premium Country US Device iPhone XS Max Operating System iOS 12 My Question or Issue I have previously downloaded songs to Spotify from my local files on a d...
Spotify Legend
4614 Views
1 replies
1 likes
My friend activity on my Windows laptop stopped working about 2 months ago. If I don't restart spotify then everyone on my list listened to their last songs approximately the same number of days (Like everyone last listened 2 days ago). It used to wo...
My friend activity on my Windows laptop stopped working about 2 months ago. If I don't restart spotify then everyone on my list listened to their last songs approximately the same number of days (Lik...
Spotify Legend
853 Views
1 replies
0 likes
PlanPremiumCountry swedenDeviceDesktopOperating SystemWindows 10 Issuei cant see what my friends are playing, the friends activity is active and it keeps saying find friends to see what friends are playing but i follow my whole friendlist and it does...
Plan Premium Country sweden Device Desktop Operating System Windows 10 Issue i cant see what my friends are playing, the friends activity is active and it keeps saying ...
Spotify Legend
6956 Views
1 replies
0 likes
PlanPremiumCountryDEOperating SystemWindows 10 Hey Guys ,for a few weeks now i am not able to "connect" the spotify windows10 app to any other devices (neither iPhone nor cromecast audio). inside the windwos app my devices are not listed. when i use ...
Plan Premium Country DE Operating System Windows 10 Hey Guys , for a few weeks now i am not able to "connect" the spotify windows10 app to any other devices (neither iPhone nor crome...
455 Views
0 replies
0 likes
I have been on Spotify Student Premium for a while now and have been making radio stations based on my playlists. However, recently I have not been able to find the button for making new radio stations even after scouring the desktop and smartphone a...
I have been on Spotify Student Premium for a while now and have been making radio stations based on my playlists. However, recently I have not been able to find the button for making ...
Newbie
714 Views
1 replies
2 likes
