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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83786 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794577 Views

504 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23664 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

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cant install spotify on windows 7

None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country  israel Device pc Operating System windows 7 ...

513 Views

0 replies

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503 Service Unavailable

I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...

Newbie

I am having security issues with my account as im listening to spotify on my windows Desktop  through the app someone keeps changing it to web player and changing the music....So i headed to the...

692 Views

0 replies

1 likes

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Song not in playlist keeps playing

Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...

Newbie

Plan: Premium Country: Australia   Operating System: Windows 10   My Question or Issue  Recently I Like It by Cardi B keeps playing at least once a day despite it ...

556 Views

0 replies

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Superuser Contribution Crossfade issue

PlanPremiumCountry HUDevicePCOperating SystemWindows 10 My Issue is:Hello All, I'm having an issue regarding the crossfade function again!It works perfectly on my Iphone 8 (Gapeless Playback - turned of)However on my PC it isn't working.

Newbie

Plan Premium Country  HU Device PC Operating System Windows 10   My Issue is: Hello All,   I'm having an issue regarding the crossfade function again! It works perfectly o...

Peter

Spotify Legend

411 Views

1 replies

0 likes

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Superuser Contribution Web Player Offline

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rnyIt plays fine on my phone but I can't figure out how to get it to work on my browser

Newbie

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rny It plays fine on my phone but I can't figure out how to get it to work on my...

Peter

Spotify Legend

1512 Views

1 replies

0 likes

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Superuser Contribution Spotify freezes - HELP!

Plan - FreeCoutry USADevice - Desktop/Windows 10 My Question or IssueDescriptionPlays a song or two then freezes, normally on the web app this is where an ad plays Did a reinstall help?No Has anything else helped at all? If I kill all servcies and re...

Newbie

Plan - Free Coutry USA Device - Desktop/Windows 10   My Question or Issue Description Plays a song or two then freezes, normally on the web app this is where an ad plays   Did a rei...

Peter

Spotify Legend

433 Views

1 replies

0 likes

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Superuser Contribution Queing albums

PlanPremiumCountry The NetherlandsDevice(iPhone 8, iPad Air 2, PC)Operating System(iOS 12.x, Windows 10) My Question or Issue Good day,I was wondering if it is possible to que entire albums. If I was to have an evening of music and I don't want to ma...

Newbie

Plan Premium Country  The Netherlands Device (iPhone 8, iPad Air 2, PC) Operating System (iOS 12.x, Windows 10)   My Question or Issue  Good day, I was wondering if it is ...

Peter

Spotify Legend

420 Views

1 replies

0 likes

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Hi Res Audio on local files

PlanPremiumCountry NetherlandsDeviceWindows desktopOperating SystemWindows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to the desktop spotify player without it losing its Hi Res quality, or does it get downsamp...

Newbie

Plan Premium Country  Netherlands Device Windows desktop Operating System Windows 10   My Question or Issue  Is it possible to add my local Hi Res 24 bit lossless files to th...

452 Views

0 replies

0 likes

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Superuser Contribution Spotify switching to Web Player?

PlanFreeCountry United StatesDeviceiPhone X, PCOperating SystemUp to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll randomly switch over to Web Player like someone is logged in on my account. I looked this iss...

Casual Listener

Plan Free Country  United States Device iPhone X, PC Operating System Up to date iPhone X, Windows 10   My Question or Issue  I will be listening to Spotify and it'll ra...

Peter

Spotify Legend

697 Views

2 replies

0 likes

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Spotify opening on start up despire turning option off

Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all.Ive gone into Advanced options and selected NO for Open Spotify automatically after you log into the computer.There us also no o...

Newbie

Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all. Ive gone into Advanced options and selected NO for Open Spotify automa...

274 Views

0 replies

1 likes

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Superuser Contribution Skipping songs

PlanPremiumCountry TurkeyDeviceLenovoOperating SystemWindows 10 My Question or IssueWhen I hit the play button the songs are skipping and none of it playing. I tried to reinstall but I still have the same problem. If I cant find a solution I will sto...

Casual Listener

Plan Premium Country  Turkey Device Lenovo Operating System Windows 10   My Question or Issue When I hit the play button the songs are skipping and none of it playing. I tried to ...

Romario11

Newbie

827 Views

6 replies

0 likes

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I get an error message everytime I open Spotify

PlanPremiumCountry TurkeyDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message. Also doesn't able tho find the latest song I listened. It always go back few days erl...

Newbie

Plan Premium Country  Turkey Device Lenovo laptop Operating System Windows 10   My Question or Issue  Everytime I open Spotify I get ''updater wasn't able to start'' message....

mikcio2

Newbie

462 Views

1 replies

0 likes

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"It's seems like the Spotify Updater wasn't able to start properly. Do you want to wait a bit more?"

I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.

Casual Listener

  I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon. 

1572 Views

0 replies

7 likes

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I just wanted to leave a review

I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very kind to me and helped me with everything that I asked for. ...

Casual Listener

I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them.   Their names were Loth, Annafe, and Dorothy. These people were very...

2474 Views

0 replies

1 likes

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Local Files Tab Gone

On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?

Newbie

On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?    

davidjferdman

Newbie

5534 Views

1 replies

0 likes

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Songs page won't load?

PlanPremiumOperating SystemWindows 10 Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this now. Restarting my computer hasn't helped. Is there a way to fix ...

Newbie

Plan Premium Operating System Windows 10   Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this...

402 Views

0 replies

0 likes

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Solved!! Appearance has changed

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 7 My Question or Issue My spotify had a modern interface for the longest time. Then an update rolled out and my PC couldn't update it for some reason. My PC has harddrive space so that isn't t...

Casual Listener

Plan Premium Country  UK Device Desktop Operating System Windows 7   My Question or Issue  My spotify had a modern interface for the longest time. Then an update rolled out a...

legoche

Casual Listener

981 Views

4 replies

0 likes

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Missing overlay option?

My Question or IssueSo i have been reading up how spotify has this overlay option (or atleast had?).Most simple question first: has it been removed?In case the answer to the first question is a "No" then i will move on to the actual problem.I was loo...

Newbie

 My Question or Issue So i have been reading up how spotify has this overlay option (or atleast had?). Most simple question first: has it been removed? In case the answer to the first questio...

538 Views

0 replies

2 likes

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Problems with Spotify Connect

PlanPremiumCountry GermanyDevicePC, Sony Xperia XZOperating SystemWindows 10, Android My Question or IssueI have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundbar coupled with two SRS-ZR5 as Surround System. The problem is that on Desktop (ne...

Newbie

Plan Premium Country  Germany Device PC, Sony Xperia XZ Operating System Windows 10, Android   My Question or Issue I have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundba...

592 Views

0 replies

0 likes

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Order by Songs Title - Difference between PC and Android.

PlanPremiumCountry IsraelDevicePC + Samsung Galaxy S7Operating SystemWindows 10, Android Oreo. My Question or IssueSimply put, there's a difference with the song ordering algorithm between PC Spotify and Android Spotify. ON PC - When I order my songs...

Newbie

  Plan Premium Country  Israel Device PC + Samsung Galaxy S7 Operating System Windows 10, Android Oreo.   My Question or Issue Simply put, there's a difference wit...

400 Views

0 replies

0 likes

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