Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81804 Views

40 replies

68 likes

  • 81804 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780418 Views

503 replies

64 likes

  • 780418 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19241 Views

20 replies

5 likes

  • 19241 Views
  • 20 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2859 Views

0 replies

4 likes

  • 2859 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution 'Now Playing' showing on Windows 10 lock-screen

PlanPremiumCountryUK DeviceMoto G5Operating SystemWindows 10 My Question or Issue In the past month I've had more issues with Spotify than ever before, the latest one is that I come into work and the song I've been listening to on my phone during the...

Casual Listener

Plan Premium Country UK   Device Moto G5 Operating System Windows 10   My Question or Issue  In the past month I've had more issues with Spotify than ever before, the latest...

Wintersoldier_7

Casual Listener

5802 Views

2 replies

0 likes

  • 5802 Views
  • 2 replies
  • 0 likes

Songs skipping constantly with no keys being pressed

.PlanFreeCountryUKDeviceDesktop PCOperating SystemWindows 10 64 Bit Home I recently upgraded my pc with a new motherboard, ram and a cpu. But since then my spotofy app skips songs within less than seconds of starting and blitzes through playlist of 2...

Casual Listener

.Plan Free Country UK Device Desktop PC Operating System Windows 10 64 Bit Home    I recently upgraded my pc with a new motherboard, ram and a cpu. But since then my spotofy app sk...

MikeyPlummer

Casual Listener

803 Views

3 replies

1 likes

  • 803 Views
  • 3 replies
  • 1 likes

Open Spotify on Windows start.

Plan- PremiumCountry- GermanyDevice- Desktop computerOperating System- Windows 10 Pro 64bit My Question or IssueHello,I don't want to open spotify on windows start.I set it to "Open Spotify automatically after you log into the computer" - (Minimalize...

Regular

Plan - Premium Country - Germany Device - Desktop computer Operating System - Windows 10 Pro 64bit  My Question or Issue Hello, I don't want to open spotify on windows start. I set it...

OneByBoo

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Local Files

Plan PremiumCountry Canda DevicePCOperating SystemWindows 10 My Question or Issue The tab on the side that allowed me to access my Local Files has disappeared and I am not sure how to access it again.

Casual Listener

Plan Premium Country Canda   Device PC Operating System Windows 10   My Question or Issue  The tab on the side that allowed me to access my Local Files has disappeared an...

turntech

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

Invisible Window

PlanFreeCountry New ZealandDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Every time I open Spotify it opens up and it's invisible. I tried to reinstall it several times and it still doesn't work. It's the same issue for both th...

Newbie

  Plan Free Country  New Zealand Device Windows Desktop Operating System Windows 10   My Question or Issue  Every time I open Spotify it opens up and it's invisible. I ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Not possible to download Spotify app desktop W7 Chrome

PlanPremium DeviceDesktopOperating SystemWindows 7I can download spotify.exe, but it will not install the app. Chrome.

Casual Listener

Plan Premium  Device Desktop Operating System Windows 7 I can download spotify.exe, but it will not install the app. Chrome.    

svaake

Casual Listener

1010 Views

2 replies

0 likes

Spotify app for desktop
  • 1010 Views
  • 2 replies
  • 0 likes

Spotify does not update

PlanPremiumCountry TurkeyOperating SystemWin10 My Question or Issue Spotify alerts me that there is an update and a restart is required, however when I run it, I get an error saying spotfiy update couldn't start.

Casual Listener

Plan Premium Country  Turkey Operating System Win10   My Question or Issue  Spotify alerts me that there is an update and a restart is required, however when I run it, I get an...

Clément_L

Music Fan

1021 Views

3 replies

0 likes

  • 1021 Views
  • 3 replies
  • 0 likes

Windows installer doesn't open

Windows 10 Pro. I'm trying to install the Spotify app after I format my PC and the installer doesn't even open, I don't have any Spotify folder in the system.

Visitor

Windows 10 Pro.   I'm trying  to install the Spotify app after I format my PC and the installer doesn't even open, I don't have any Spotify folder in the system.  

Clément_L

Music Fan

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Download Spotify app

PlanPremiumCountry Sweden DevicedesktopOperating SystemWindows 7 I want the Spotify app, but SpotifySetup.exe does not function on my desktop W7, Chrome.

Casual Listener

Plan Premium Country Sweden     Device desktop Operating System Windows 7   I want the Spotify app, but SpotifySetup.exe does not function on my desktop W7, Chrome.  

Clément_L

Music Fan

1243 Views

1 replies

1 likes

  • 1243 Views
  • 1 replies
  • 1 likes

Resetting how spotify suggests and plays in radio.

My Question or Issue:I have been using spotify for years now, and I feel like the radio doesnt really work for me any more. It keeps giving me the same 10-15 bands, with mostly the same songs. This is more or less exactly the function you wouldnt wan...

Newbie

  My Question or Issue: I have been using spotify for years now, and I feel like the radio doesnt really work for me any more. It keeps giving me the same 10-15 bands, with mostly the same son...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Chromecast Spotify Connect on Windows app

Hi there! When opening Spotify on my Android phone I can go to the Spotify Connect tab on the bottom and select a range of Sonos, Google Chromecast, Chromecast Audio and Google Home Hubs in my house to connect to. However in the Windows 10 applicatio...

Music Fan

Hi there! When opening Spotify on my Android phone I can go to the Spotify Connect tab on the bottom and select a range of Sonos, Google Chromecast, Chromecast Audio and Google Home Hubs in my house ...

655 Views

0 replies

0 likes

  • 655 Views
  • 0 replies
  • 0 likes

Transfer streams from record label to new account without loosing plays

PlanFree/PremiumCountry AustraliaDevicepc / android Operating System Windows 10 My Question or IssueHi thanks for your time i was on a contract with a record label and my contracted ended and im wondering if i can transfer my acoount with the label t...

Newbie

Plan Free/Premium Country  Australia Device pc / android  Operating System  Windows 10   My Question or Issue Hi thanks for your time i was on a contract with a record l...

353 Views

0 replies

1 likes

  • 353 Views
  • 0 replies
  • 1 likes

Design flaw

Sorry in advance for my english,I 'm new to spotiffy none the less , in my point of view on the "Albums" menu should only show the albums that I liked on the artist page, and not all the songs plus albuns that I like.On the "Artists" should have a op...

Visitor

Sorry in advance for my english, I 'm new to spotiffy none the less , in my point of view on the "Albums" menu should only show the albums that I liked on the artist page, and not all the songs plus...

OneByBoo

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Media Keys Not Working

I recently had this problem where whenever I try to press the F5 button (to play my music because it has the play/pause button) It doesn't do anything. I have had it working for over a year, but for some reason over the last week it hasn't been worki...

Newbie

I recently had this problem where whenever I try to press the F5 button (to play my music because it has the play/pause button) It doesn't do anything. I have had it working for over a year, but for ...

grrrr_cz

Newbie

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Why tf can't I download albums on Windows 10?

PlanPremiumOperating SystemWindows 10 My Question or Issue Why can't I download albums on the windows 10 version of Spotify Premium? Am I the only one who finds this ridiculous, especially since there is no explanation? Why can't I download albums on...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue  Why can't I download albums on the windows 10 version of Spotify Premium? Am I the only one who finds this ridiculous,...

427 Views

0 replies

1 likes

  • 427 Views
  • 0 replies
  • 1 likes

Glitch: Wrong song plays

PlanPremiumCountryUK DeviceDesktop computerOperating SystemWindows 10 My Question or IssueHey Spotify Community, I'm experiencing a bizzare glitch. Sometimes when I have tracks queued up, when the next song comes on it will actually play the previous...

Casual Listener

Plan Premium Country UK   Device Desktop computer Operating System Windows 10   My Question or Issue Hey Spotify Community,   I'm experiencing a bizzare glitch. Sometimes ...

916 Views

0 replies

0 likes

Glitch
playback
wrong track
  • 916 Views
  • 0 replies
  • 0 likes

Cover Art for certain songs in Local Files not showing?

So I spent hours editing tons of music tags using MP3 Diags Unstable, fixing titles, albums, artists, and cover art. I changed my Local Files folder to the folder with all the music, and most of the music synced perfectly, except for a few songs. The...

Casual Listener

So I spent hours editing tons of music tags using MP3 Diags Unstable, fixing titles, albums, artists, and cover art. I changed my Local Files folder to the folder with all the music, and most of...

YamiXV

Casual Listener

1510 Views

2 replies

0 likes

  • 1510 Views
  • 2 replies
  • 0 likes

Local Files Missing

Recently, as of yesterday, noticed some discrepancies between my desktop Spotify and my mobile. Exactly 30 of my 153 local files, kept in a 'DOWNLOADS' playlist, randomly stopped showing up in my desktop playlists. (As a note I do have a 154th track ...

Newbie

Recently, as of yesterday, noticed some discrepancies between my desktop Spotify and my mobile. Exactly 30 of my 153 local files, kept in a 'DOWNLOADS' playlist, randomly stopped showing up in my des...

1691 Views

0 replies

2 likes

  • 1691 Views
  • 0 replies
  • 2 likes

Spotify says my playlist cover isn't big enough when it is

PlanFreeCountryEngland DeviceLenovo LaptopOperating SystemWindows 10 My Question or Issue I've been trying to update my playlist cover multiple times but it isnt working. Everytime I try and do it, it says my photo isnt the correct size (300x300) eve...

Newbie

Plan Free Country England   Device Lenovo Laptop Operating System Windows 10   My Question or Issue  I've been trying to update my playlist cover multiple times but it i...

OneByBoo

Roadie

961 Views

1 replies

0 likes

  • 961 Views
  • 1 replies
  • 0 likes

Playlists won't play through, song cuts out in middle and moves to new tract

PlanPremiumCountryUSA DeviceMultiple Windows 10 Desktop appsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't get through even the first track in a playlist - after about 2/3 of the song plays the track ends and a n...

Regular

Plan Premium Country USA  Device Multiple Windows 10 Desktop apps Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can't get through ev...

OneByBoo

Roadie

356 Views

2 replies

0 likes

  • 356 Views
  • 2 replies
  • 0 likes