Spotify freezes - HELP!

Reply
Highlighted

Spotify freezes - HELP!

Newbie

Plan - Free

Coutry USA

Device - Desktop/Windows 10

 

My Question or Issue

Description

Plays a song or two then freezes, normally on the web app this is where an ad plays

 

Did a reinstall help?

No

 

Has anything else helped at all?

 

If I kill all servcies and restart it works fine.

 

1 Reply
Highlighted

Re: Spotify freezes - HELP!

Moderator
Moderator

Hey @PuttyNH.

 

Thanks for reaching out to us about this. We'll be glad to help you out 🙂

 

Could you first try seeing if logging into another account on the device where you're experiencing the issue solves it for you?

 

In any case, we recommend you perform a clean reinstall following the steps outlined here. This tends to solve a lot of common issues with the app.

 

If that doesn't work, please could you provide us with the exact Spotify version that you are on?

 

Thanks! We'll be looking out for your reply.

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS