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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84123 Views

40 replies

68 likes

  • 84123 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797986 Views

505 replies

64 likes

  • 797986 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24468 Views

26 replies

7 likes

  • 24468 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3097 Views

0 replies

4 likes

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  • 4 likes

Spotify don't show my friends what i listen.

PlanFreeCountry ParaguayDeviceWindows DeviceOperating SystemWindows 10 My Question or Issue When my friends opens the desktop app, they can´t see whath i've listening, i have the option "show what i listen" enabled.

Casual Listener

Plan Free Country  Paraguay Device Windows Device Operating System Windows 10   My Question or Issue  When my friends opens the desktop app, they can´t see whath i've listeni...

yorshimr

Casual Listener

730 Views

2 replies

0 likes

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Discover Weekly is empty

PlanFree/PremiumCountryBelgium DeviceAcer NitroOperating SystemWindows 10 My Question or Issue Hello,My discover weekly playlist is empty ! Normaly, it happend that Spotify don't give a new playlist if you didn't listen to enough music... But mine is...

Casual Listener

Plan Free/Premium Country Belgium   Device Acer Nitro Operating System Windows 10   My Question or Issue  Hello, My discover weekly playlist is empty ! Normaly, it happen...

550 Views

0 replies

1 likes

  • 550 Views
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Whenever I create a new playlist from an album, a "2" always appears behind it. What can I do there

PlanPremiumCountry GermanyDeviceWindows Operating SystemWindows 10 My Question or IssueWenn ich eine neue Playlist von einem Album erstelle, erscheint dahinter immer eine "2". Was kann ich da tun? (German) Whenever I create a new playlist from an alb...

Music Fan

  Plan Premium Country  Germany Device Windows  Operating System Windows 10   My Question or Issue Wenn ich eine neue Playlist von einem Album erstelle, erscheint dahin...

Mantisentil

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

IT blacklisted Spotify Desktop for Security Reasons

So, I work for this big Software Development company and last week I received a notice email where they asked me to remove blacklisted apps from my mac, it turns out that the app in question was Spotify and according to the company forums, all Deskto...

Music Fan

So, I work for this big Software Development company and last week I received a notice email where they asked me to remove blacklisted apps from my mac, it turns out that the app in question was Spot...

1712 Views

0 replies

0 likes

All Platforms
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music won't play at all and my spotify is **bleep** too!

whenever i play something on spotify, the music won't play and a little + sign with no cover appears in the bottom right corner. my only solution is to reinstall spotify but i don't want to do that every single time. also, this happens when an album ...

Regular

    whenever i play something on spotify, the music won't play and a little + sign with no cover appears in the bottom right corner. my only solution is to reinstall spotify but i don't w...

shimanoz32

Regular

1801 Views

15 replies

7 likes

  • 1801 Views
  • 15 replies
  • 7 likes

Missing features

PlanPremiumCountry Device Operating SystemWindows 10 My Question or Issue Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know why, or how I can fix it? Thanks.

Music Fan

Plan Premium Country   Device   Operating System Windows 10   My Question or Issue  Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know...

R3XXY

Music Fan

738 Views

2 replies

2 likes

  • 738 Views
  • 2 replies
  • 2 likes

Some Available Songs Tracks Won't Play

PlanFreeCountry USADevice(ASUS PC)Operating System (Windows 10) My Question or Issue I was playing music on Spotify than I ran into this issue when some songs/track that are avable but will not play. There is a speaker saying its playing but the prog...

Regular

Plan Free Country  USA Device (ASUS PC) Operating System  (Windows 10)   My Question or Issue  I was playing music on Spotify than I ran into this issue when some songs/...

CryticalAce

Spotify Star

1426 Views

4 replies

1 likes

  • 1426 Views
  • 4 replies
  • 1 likes

Can't play unsaved songs

(I have spotify premium, and everything works correctly on my phone, and the webplayer. It's just the app with this issue)I am able to play songs that i already have saved to my library, but am completely unable to play play songs that i don't have s...

Casual Listener

(I have spotify premium, and everything works correctly on my phone, and the webplayer. It's just the app with this issue) I am able to play songs that i already have saved to my library, but am c...

CryticalAce

Spotify Star

1226 Views

3 replies

3 likes

  • 1226 Views
  • 3 replies
  • 3 likes

windows animation

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issueusing spotify app for windows 10. does the minizime and maximize window animations not work with windows 10?

Casual Listener

  Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue using spotify app for windows 10. does the minizime and maximize window animations n...

RockstarFischer

Composer

1199 Views

3 replies

1 likes

  • 1199 Views
  • 3 replies
  • 1 likes

Solved!! Switching to Spotify

Hello, I'm using a PC with Windows 10 installed. Here's my question: For the longest time, the way I've been discovering music is just coming across a random song and downloading the discography of the said group, after eliminating the songs I didn't...

Newbie

  Hello,   I'm using a PC with Windows 10 installed. Here's my question:   For the longest time, the way I've been discovering music is just coming across a random song and downlo...

Mantisentil

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Some songs don't load while others play fine

PlanFreeCountry United States (California)DevicePCOperating SystemWindows 7 My Question or IssueWhile some songs on Spotify play back fine, some I cannot play at all. I can double-click the song and it will just look like it's loading forever and nev...

Visitor

Plan Free Country  United States (California) Device PC Operating System Windows 7   My Question or Issue While some songs on Spotify play back fine, some I cannot play at all. I ...

user-removed

Not applicable

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Songs Skip on Web Player and Android

PlanPremiumCountry USADevice(Samsung Galaxy S6)Operating System(Windows 10, and android) My Question or Issue I have posted about this and only one answer received and never a follow up. I have done evrything told here as to clear cache delete and re...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy S6) Operating System (Windows 10, and android)   My Question or Issue  I have posted about this and only one answer received ...

661 Views

0 replies

1 likes

skipping
SONGS SKIP
  • 661 Views
  • 0 replies
  • 1 likes

Spotify App doesn't work on windows 7.

PlanPremiumCountry USADevice PC Operating SystemWindows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for weeks. When it opens up, it's just blank and it freezes up. I can't end it in my processes because there's...

Casual Listener

  Plan Premium Country  USA Device  PC  Operating System Windows 7   My Question or Issue  Spotify application doesn't work at all. It's been like this for we...

Sebasty

Community Legend

6870 Views

5 replies

3 likes

  • 6870 Views
  • 5 replies
  • 3 likes

"Spotify can't play this right now. If you have this file on your computer you can import it"

PlanPremium DeviceDesktopOperating SystemWindows 7 Ultimate This is driving me beyond insane. Absolutely nothing can play.Please help. EDIT: It was an EQ software. My issue is fixed now.

Casual Listener

Plan Premium  Device Desktop Operating System Windows 7 Ultimate   This is driving me beyond insane. Absolutely nothing can play. Please help.   EDIT: It was an EQ software.&...

tsukumawa

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Spotify doesn't remember last song i played and deletes the queue

PlanPremiumCountry NetherlandsOperating SystemWindows 10 My Question or IssueWhen I shut down and re-open spotify after listening to some songs it doesn't remember where I was the last time I used spotify, instead of that it just goes to a blank queu...

Newbie

Plan Premium Country  Netherlands Operating System Windows 10   My Question or Issue When I shut down and re-open spotify after listening to some songs it doesn't remember where I w...

860 Views

0 replies

5 likes

  • 860 Views
  • 0 replies
  • 5 likes

Spotify exit by itself

PlanPremiumCountryChina, Hong Kong Operating SystemWindows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes or even quicker, however, if l minimize the window, spotify won't close, l have tried reins...

Newbie

Plan Premium Country China, Hong Kong  Operating System Windows 10   My Question or Issue  When l view Spotify pages, Spotify will close by itself after a few minutes&nbsp...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Delate from my local files songs from Spotify

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more.PlanPremiumCountryMexico DeviceWindows 8Operating Sys...

Newbie

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more. ...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Activity feed future

PlanPremiumCountryCzechia My Question or IssueHi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the future? It's a great way to discover new music and it would be sad to see it removed.

Newbie

Plan Premium Country Czechia    My Question or Issue Hi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the fu...

Keanu_C

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify web player black screen

PlanPremiumCountryUS DeviceLaptopOperating SystemWindows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Tried logging out of all devices, clearing cache, uninstalled chrome. Idk what to do

Casual Listener

Plan Premium Country US   Device Laptop Operating System Windows   Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Trie...

Keanu_C

Community Legend

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Some spotify songs won't load

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...

Regular

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10.  When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...

Billy-J

Spotify Star

3012 Views

3 replies

0 likes

  • 3012 Views
  • 3 replies
  • 0 likes