Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

15911 Views

115 replies

53 likes

  • 15911 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2567 Views

16 replies

3 likes

Possible Bug
  • 2567 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5926 Views

40 replies

2 likes

  • 5926 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10200 Views

0 replies

4 likes

  • 10200 Views
  • 0 replies
  • 4 likes

Unwanted on screen keyboard when working with physical mouse + keyboard

Hi,I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this. At home, I like to connect external display, mouse and keyboard to the tablet.Usually, Windows...

Casual Listener

Hi, I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this.   At home, I like to connect exter...

memeloki

Newbie

3755 Views

11 replies

18 likes

  • 3755 Views
  • 11 replies
  • 18 likes

Wheres the big "Shuffle" button?

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuffle" and if i press it, it automatically plays the playlist and starts on a random song...

Casual Listener

Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue  I cannot find the big shuffle button. On my phone theres a big button called "Shuff...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Spotify is not saving last song / playlist I was playing before turn off my PC (Windows 10)

Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is there with the same song I was playing weeks ago th...

Music Fan

Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is ...

lucasryw

Music Fan

937 Views

2 replies

1 likes

  • 937 Views
  • 2 replies
  • 1 likes

Trouble installing Spotify

Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to be written are in use by another process. I have r...

Casual Listener

Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to...

626 Views

0 replies

1 likes

  • 626 Views
  • 0 replies
  • 1 likes

Storage usage about 200MB/s and deleted downloaded music all the time.

Plan PremiumCountry Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the time. Also if I download my own playlists and they stay green (saved) after some few days it is disa...

Casual Listener

Plan  Premium Country  Poland   Operating System  Windows 10 Education   My Question or Issue  Why do I have storage use around 200MB/s (Spotify.exe)? All the t...

akrupaa

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Im not getting an invitation for spotify family

HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts been almost 2 months and I'm still not getting an invitation to join. I've tr...

Newbie

    HI,   I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts b...

OneByBoo

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access Spotify on desktop

DevicePCOperating SystemWindows 10Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in again, but it timed out.I then uninstalled spotify and went to the spotify we...

Regular

  Device PC Operating System Windows 10 Chrome   My Question or Issue  I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to l...

Jemi

Spotify Legend

1140 Views

3 replies

0 likes

  • 1140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop Overlay

PlanPremium Country US DeviceDell Latitude Operating SystemWindows 10 My Question or Issue The desktop overlay will not go away even after turning it off. I've had this problem before and it was resolved but has resurfaced again. I'm currently using ...

Regular

Plan Premium   Country  US   Device Dell Latitude   Operating System Windows 10   My Question or Issue  The desktop overlay will not go away even after turn...

Jemi

Spotify Legend

1932 Views

5 replies

11 likes

  • 1932 Views
  • 5 replies
  • 11 likes

Show desktop overlay when using media keys broken Windows 10

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue Hello, This has been a frustrating issue for months now, and I'm finally getting enough time to look into it. There is an option to turn this feature off, and it will w...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10 My Question or Issue  Hello,  This has been a frustrating issue for months now, and I'm finally getting e...

Mantisentil

Community Legend

1464 Views

1 replies

0 likes

  • 1464 Views
  • 1 replies
  • 0 likes

Media overly keeps apearing

Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the media overlay disappear.But when I restar my PC th...

Casual Listener

Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the...

Mantisentil

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Solved!! O Spotify parou de encontrar amigos do Facebook

PlanPremiumCountry BrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueHá mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mostrar minha atividade recente na aba "Visão Geral". Minhas opções de privacidade ...

Regular

Plan Premium Country  Brazil Device Desktop Operating System Windows 10   My Question or Issue Há mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mo...

Bittencourt

Spotify Star

1559 Views

3 replies

0 likes

  • 1559 Views
  • 3 replies
  • 0 likes

Local files play in library, but "Can't play right now" in playlist.

PlanPremiumCountry UKDeviceASUS X541S laptopOperating SystemWindows 10 My Question or IssueI don't see anyone with this particular problem: I can load and play any local file on my laptop through the 'local files' library just fine. However in the la...

Newbie

Plan Premium Country  UK Device ASUS X541S laptop Operating System Windows 10   My Question or Issue I don't see anyone with this particular problem: I can load and play any local...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Solved!! Spotify always opens at the same song and same place in song

Hi, I've been having this issue for quite a while now and it's really starting to annoy me.I've tried everything I can think of and I can't find anything online on how to fix this problem. I've tried both the Windows 10 App and the standalone version...

Casual Listener

Hi, I've been having this issue for quite a while now and it's really starting to annoy me. I've tried everything I can think of and I can't find anything online on how to fix this problem.   ...

SilentAsMe

Newbie

29829 Views

15 replies

21 likes

  • 29829 Views
  • 15 replies
  • 21 likes

Cannot play music on Desktop when on jack headsets

PlanPremiumCountryRomaniaDeviceLenovo ThinkPadOperating SystemWindows 10My Question or Issue The desktop application would not work when plugging in Jack headsets, nor on native speakers of the computer. The music displays as singing, time runs, but ...

Newbie

Plan Premium Country Romania Device Lenovo ThinkPad Operating System Windows 10 My Question or Issue  The desktop application would not work when plugging in Jack headsets, nor on nativ...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Solved!! Music does not play on Windows 10 desktop app

PlanPremiumCountrythe NetherlandsDeviceLenovo IdeaPad 710SOperating SystemWindows 10 My Question or IssueMusic does not play on the windows app. I can listen to it on the web player and my android app on my phone, but not on the desktop app for Windo...

Casual Listener

Plan Premium Country the Netherlands Device Lenovo IdeaPad 710S Operating System Windows 10   My Question or Issue Music does not play on the windows app. I can listen to it on th...

agnee

Casual Listener

4928 Views

2 replies

0 likes

desktop app
music doesn't play
Windows 10
  • 4928 Views
  • 2 replies
  • 0 likes

"Enable player in your browser"

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue I cannot access the spotify web player through Chrome Does not work in incognito mode either. All web settings have been reset, cache and cookies cleared. Checked Protected ...

Music Fan

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue  I cannot access the spotify web player through Chrome   Does not work in incogn...

dparnell

Music Fan

1763 Views

4 replies

0 likes

  • 1763 Views
  • 4 replies
  • 0 likes

Spotify cant start error page while windows 7 closing

PlanPremiumCountry TurkeyDeviceNotebookOperating SystemWindows 7 x64 My Question or IssueHi,I use w7 x64. And when spotify open(even doesnt play) i try to close windows, but i get error page from spotify( Spotify cant start 0xc0000022) . Windows clos...

Newbie

  Plan Premium Country  Turkey Device Notebook Operating System Windows 7 x64   My Question or Issue Hi, I use w7 x64. And when spotify open(even doesnt play) i try to clos...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Superuser Contribution WiFi connection issues with our Pixel 2's *

Country Canada*DevicesTwo Pixel 2s Operating SystemWindows 10 My Question or Issue So my girlfriend and I both have Google Pixel 2s and enjoy playing music out of our computer. I have had no issue connecting my phone to the spotify and controlling th...

Newbie

  Country  Canada* Devices Two Pixel 2s  Operating System Windows 10   My Question or Issue   So my girlfriend and I both have Google Pixel 2s and enjoy playing musi...

Guido

Spotify Legend

1037 Views

1 replies

0 likes

  • 1037 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play local files

Hi ThereI've just signed up for premium and installed the Spotify app (v 1.0.93.244.g1e3a05e7) and trying to play some local .mp3 files on my Windows 10 PC. Spotify can see the files but when I click play it says "Spotify can't play this right now. I...

Visitor

  Hi There I've just signed up for premium and installed the Spotify app (v 1.0.93.244.g1e3a05e7) and trying to play some local .mp3 files on my Windows 10 PC. Spotify can see the files b...

Guido

Spotify Legend

1443 Views

3 replies

0 likes

  • 1443 Views
  • 3 replies
  • 0 likes

If Daily Mix,Friends Feed,Radio DON'T WORK try this solution

Hello, after some investigation i'll found a solution that work for me.I don't know wich software do this (some antispyware or similar), but my HOST file was modified with this voice 0.0.0.0 spclient.wg.spotify.com Remove the line, save the HOST file...

Music Fan

Hello, after some investigation i'll found a solution that work for me. I don't know wich software do this (some antispyware or similar), but my HOST file was modified with this voice   0.0.0...

jean_a

Newbie

43903 Views

47 replies

144 likes

  • 43903 Views
  • 47 replies
  • 144 likes