Help Wizard

Step 1


WiFi connection issues with our Pixel 2's *

WiFi connection issues with our Pixel 2's *





Two Pixel 2s 

Operating System

Windows 10


My Question or Issue

  So my girlfriend and I both have Google Pixel 2s and enjoy playing music out of our computer. I have had no issue connecting my phone to the spotify and controlling the usual stuff through my spotify app. However, her phone is not recognized at all over the wi-fi ? and she cant see the computer on her app? Yet were sure its the same network that both are connected to and it works fine on our Playstation 4. We are both able to control the spotify on there (not at the same time, just if 1 disconnects the other can connect). Hoping to figure out the issue on the computer 🙂 



1 Reply

Hey @DXTS.


Thanks for getting in touch!


If you'd like to control another device via Spotify Connect, both devices need to be logged in to the same account. There is a few exceptions however, the PlayStation being one of them. But generally you need to be logged in with the same account.


Hope this answers your questions. Let us know if you have further questions.


Have a nice day!

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