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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83790 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

794657 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23678 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

0 replies

4 likes

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Spotify is on autostart and is freezing windows 10

As a result, I cannot use the PC at all. I have tried to quickly uninstall the app before Spotify get going but it does not do so quickly enough, Spotify starts and the whole thing freezes. It has been like this for a couple of days.

Casual Listener

As a result, I cannot use the PC at all. I have tried to quickly uninstall the  app before Spotify get going  but it does not do so quickly enough, Spotify starts and the whole thing freeze...

DGVhythe

Casual Listener

486 Views

2 replies

0 likes

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adng local files freezes computer

PlanPremiumCountry CanadaDevicedesktopOperating Systemwindows 10 My Question or Issue Spotify keeps freezing my computer. I have a rather large collection and the program freezes the whole computer while loading it. I leave the program running in the...

Casual Listener

Plan Premium Country  Canada Device desktop Operating Systemwindows 10   My Question or Issue  Spotify keeps freezing my computer. I have a rather large collection and the pro...

fossilized

Casual Listener

362 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist's description is reverting

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description for some reason. I've had this issue several times a...

Casual Listener

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description f...

7NowIs

Casual Listener

548 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Interface Looks changed

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSince today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with the playlists on the left is enlarged towards the right greatly and th...

Casual Listener

Plan Premium Device PC Operating System Windows 10  My Question or Issue Since today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with ...

Loxer

Community Legend

691 Views

3 replies

0 likes

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Restarting filter in playlist doesn't play all the songs of the playlist

CountrySpainDevicePC, MacBook Pro mid-2012Operating SystemWindows 7, macOS MojaveVersion1.0.92.390.g2ce5ec7d My Question or IssueHello, I've noticed the following issue: I have a very large playlist that I use as a personalized radio (almost 6,000 so...

Composer

Country Spain Device PC, MacBook Pro mid-2012 Operating System Windows 7, macOS Mojave Version 1.0.92.390.g2ce5ec7d   My Question or Issue Hello, I've noticed the following issue: I ha...

Lousan92

Composer

436 Views

1 replies

0 likes

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Songs are queued every time I open Spotify

PlanPremiumCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up spotify, the same 3 songs are always queued and I have to manually skip them every tim...

Newbie

Plan Premium Country  United States Device (Desktop) Operating System (Windows 10)   My Question or Issue  Every time I restart my computer, or phone or macbook, and open up ...

420 Views

0 replies

2 likes

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  • 2 likes

Solved!! Shuffle won't work casting to device after update in Windows 10

Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older articles on this is issue that say to clear the pla...

Casual Listener

Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older ...

150 Views

0 replies

1 likes

shuffle
Windows 10
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Songs not playing when searching and more?

Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the issue for just one song and it goes back to messing up. Say ...

Newbie

Hi there.   As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the ...

712 Views

0 replies

1 likes

  • 712 Views
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Account Username Concern/Question

PlanFreeCountry United States of AmericaDevice(PC)Operating System(Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username as being a bunch of random letters and numbers while my friend's account link contain...

Casual Listener

Plan Free Country  United States of America Device (PC) Operating System (Windows 10)   My Question or Issue  Whenever I pull up my account on Google chrome I see my username...

Sebasty

Community Legend

574 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cannot add song to playlist from Now Playing queue

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try to drag the song from the "Now Playing" section in t...

Casual Listener

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try t...

Guido

Spotify Legend

2492 Views

7 replies

0 likes

Desktop
Mac
Windows
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Superuser Contribution Song starts playing over current track

PlanPremiumCountry UKDeviceAcer Swift 3 (also happened on Lenovo WorkPad)Operating SystemWindows 10 (also seen on 7) My Question or Issue Sometimes (I think always after a track in a playlist has played as a video which I've skipped over because vide...

Casual Listener

Plan Premium Country  UK Device Acer Swift 3 (also happened on Lenovo WorkPad) Operating System Windows 10 (also seen on 7)   My Question or Issue   Sometimes (I think alway...

CaptainUserName

Casual Listener

908 Views

2 replies

0 likes

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Saved songs on iphone wont appear save on dekstop

saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.

Newbie

saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.

415 Views

0 replies

1 likes

  • 415 Views
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  • 1 likes

Spotify cannot read this song at the moment.

Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is working on my phone but ain't working on my computer. I usualy get a mess...

Casual Listener

Hello there !  So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer.    The thing is, Spotify is ...

Rawlic

Casual Listener

1292 Views

6 replies

0 likes

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One specific ad crashes the music player

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...

Newbie

  Plan Free Country  Germany   Operating System Windows 10   My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...

480 Views

0 replies

0 likes

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Missing album

I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the category "Album"

Newbie

  I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone   and now, when I record an album, well it does not appear in the cate...

345 Views

0 replies

0 likes

  • 345 Views
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Same numbers playing

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueI always play all the numbers I've stored from albums etc., so no specific artist or album. This week I noticed (since last update??) that everytime I start to play my number...

Casual Listener

Plan Premium Country   Device Dell Operating System Windows 10   My Question or Issue I always play all the numbers I've stored from albums etc., so no specific artist or album. T...

457 Views

0 replies

0 likes

  • 457 Views
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Solved!! [Windows] Interface

PlanFreeCountry FranceDeviceComputerOperating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change music. I changed without problem but without knowing why. I was uncomfortable I began to loo...

Casual Listener

Plan Free Country  France Device Computer Operating System  Windows 10   My Question or Issue  hello, I was listening music on spotify then suddenly I wanted to change...

Elkazo

Casual Listener

818 Views

2 replies

0 likes

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  • 2 replies
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Help! the audio keeps going up and down as I play music!

PlanPremiumDevicePCOperating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudden I do, and it's really annoying! sometimes the music becomes sooo loud and sometimes too...

Newbie

  Plan Premium Device PC Operating System  Windows 10   My Question or Issue  the audio keeps changing as I play songs, I didn't have the problem before but all of a sudd...

322 Views

0 replies

0 likes

  • 322 Views
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Why is Top Recommendations showing albums I already have Saved

Top Recommendations is showing albums I already have Saved to my library. Why?I don't need recommendations for those. I know them. I want to hear new music based on my library.

Newbie

  Top Recommendations is showing albums I already have Saved to my library. Why? I don't need recommendations for those. I know them. I want to hear new music based on my library.

366 Views

0 replies

0 likes

  • 366 Views
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App crashed, downloaded files (offline) get deleted

PlanPremiumCountryMalaysiaDeviceAcer AspireOperating SystemWindows 10 My Question or IssueFor the past few days, the app always crashed and it made my laptop freeze. Once I started the app, allthe downloaded songs (offline) were deleted and I need to...

Newbie

Plan Premium Country Malaysia Device Acer Aspire Operating System Windows 10   My Question or Issue For the past few days, the app always crashed and it made my laptop freeze. Once I s...

365 Views

0 replies

0 likes

  • 365 Views
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