Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1723 Views

0 replies

2 likes

  • 1723 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146059 Views

83 replies

27 likes

  • 146059 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131016 Views

294 replies

22 likes

  • 131016 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10998 Views

1 replies

6 likes

  • 10998 Views
  • 1 replies
  • 6 likes

Discover not working correctly?

I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7. I understand that the Discover tag in Browse is supposed to show you personalized reccomendations (th...

Casual Listener

I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7.   I understand that the Discover tag in Bro...

Tallarn

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Spotify doesn't play while talking on skype

PlanFreeCountry United States of AmericaDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or Issue When I open the volume mixer while in a call on skype, the spotify sound is muted and cannot be turned on unless I leave the call. Please ...

Newbie

Plan Free Country  United States of America Device Lenovo Legion Y520 Operating System Windows 10   My Question or Issue  When I open the volume mixer while in a call on...

Sebasty

Community Legend

10188 Views

1 replies

2 likes

  • 10188 Views
  • 1 replies
  • 2 likes

Hmm, the friend feed failed to load

PlanPremiumCountryUnited Kingdom DeviceDesktopOperating SystemWindows 10 My Question or IssueFor some reason i've been having the error ' hmm, the friend feed failed to load' for some months now with no way ive found of fixing it. ive tried logging o...

Newbie

Plan Premium Country United Kingdom   Device Desktop Operating System Windows 10   My Question or Issue For some reason i've been having the error ' hmm, the friend feed failed t...

Loxer

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Edit Discover Weekly Category

How would I just remove a whole genre?I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

Casual Listener

  How would I just remove a whole genre? I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

Loxer

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Autoplay not showing up as an option at all to turn on or off on the web app

PlanPremiumCountryUSA Operating SystemWindows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stopped autoplaying. I went into settings to make sure it was on or toggle in off and on and A...

Newbie

  Plan Premium Country USA  Operating System Windows 7   My Question or Issue  Spotify updated. Not sure if that is what caused it but I was listening and noticed it stop...

Spirea

Casual Listener

828 Views

2 replies

2 likes

  • 828 Views
  • 2 replies
  • 2 likes

Songs keep breaking up

PlanPremiumCountry MexicoDevicePCOperating SystemWindows 7 My Question or Issue Hi, All songs I play in my client windows application just keep breaking up, I have tried to reinstall but it did not work. It's really annnoying.

Casual Listener

  Plan Premium Country  Mexico Device PC Operating System Windows 7   My Question or Issue  Hi, All songs I play in my client windows application just keep breaking up,...

SkyForce6

Regular

692 Views

1 replies

1 likes

  • 692 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts Do Not Sort by New Episodes

PlanPremiumCountryUSA DeviceLonovo ThinkPadOperating SystemWindows 10 My Question or Issue On the android app, when I go to the podcasts in my library, it is very easy to sort by ones that have most recently added new episodes - Your Library>Podcasts...

Newbie

Plan Premium Country USA  Device Lonovo ThinkPad Operating System Windows 10   My Question or Issue  On the android app, when I go to the podcasts in my library, it is very e...

Jemi

Spotify Legend

2059 Views

1 replies

22 likes

  • 2059 Views
  • 1 replies
  • 22 likes

What's new in 1.0.89.313.g34a58dea?

Spotify just updated to version 1.0.89.313.g34a58dea. Where's the change log?

Visitor

  Spotify just updated to version 1.0.89.313.g34a58dea. Where's the change log?

paulharlyn

Regular

986 Views

1 replies

3 likes

  • 986 Views
  • 1 replies
  • 3 likes

Solved!! Songs not playing

PlanFreeCountryuk Operating SystemWindows 10 My Question or Issue I have recently removed lots of Local files from my PC. Not spotify will not stream those songs (Spotify cant play right now. If you have the file on your computer you can import it) T...

Newbie

Plan Free Country uk   Operating System Windows 10   My Question or Issue   I have recently removed lots of Local files from my PC. Not spotify will not stream those songs (S...

SkyForce6

Regular

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping and resume playing music randomly

Plan PremiumCountry Iceland DeviceDell Latitude Operating SystemWindows 10 My Question or Issue I have been listening to music while working on this computer for about a month now. At first it was no problem. Just recently Spotify decides to pause my...

Casual Listener

  Plan Premium Country Iceland   Device Dell Latitude  Operating System Windows 10   My Question or Issue  I have been listening to music while working on...

Guido

Spotify Legend

2626 Views

6 replies

2 likes

Win10
  • 2626 Views
  • 6 replies
  • 2 likes

Superuser Contribution Paused Spotify plays when PC is next unlocked

On Windows 7 &10 I leave the Spotify web player open with my browser (Chrome) for days on end. I lock my PC at night and this morning for example, the music started playing when I unlocked the PC. Separetley, My Android app plays when I pause it then...

Regular

On Windows 7 &10 I leave the Spotify web player open with my browser (Chrome) for days on end. I lock my PC at night and this morning for example, the music started playing when I unlocked the PC...

Peter

Spotify Legend

1540 Views

5 replies

0 likes

  • 1540 Views
  • 5 replies
  • 0 likes

Daily Mix not showing

After today's update my Daily Mix is no longer listed under 'Your Library'. However, if I search for Daily Mix it comes up as as the attached (listed as 'Application'). The question is - where do we find them without having to search everytime? Cheer...

Casual Listener

  After today's update my Daily Mix is no longer listed under 'Your Library'.    However, if I search for Daily Mix it comes up as as the attached (listed as 'Application').  ...

Loxer

Community Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

Can't see friend activity on Windows 10 without connecting with Facebook

Hi,Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what your friends are playing" and to find friends. When ...

Newbie

Hi, Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what...

Sebasty

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Radio - Is dislike Global/Permanent?

PlanPremiumCountryAU My Question or Issue I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? e.g I love Rage against the machine but I don't want them in my Workout playl...

Newbie

Plan Premium Country AU  My Question or Issue  I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? &nbsp...

Jemi

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

automute on sound mixer

so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying Operating Systemwindows 10

Casual Listener

so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying       Operating System windows 10 

Sebasty

Community Legend

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Superuser Contribution Same device registered twice in offline list

Hi! I am experiencing exactly the same issue as related in https://community.spotify.com/t5/Ongoing-Issues/Multiple-registrations-of-same-device-in-offline-device-list/idi-p/2112240 that was marked as "not an issue" and closed. In my case, the fix pr...

Casual Listener

Hi! I am experiencing  exactly the same issue as related in https://community.spotify.com/t5/Ongoing-Issues/Multiple-registrations-of-same-device-in-offline-device-list/idi-p/2112240 that was ma...

Jemi

Spotify Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Stuck in Offline after newest update

PlanPremiumCountry USADevicePCOperating SystemWINDOWS 7 My Question or Issue Ever since I did the most recent update today the player is stuck in Offline mode. I've tried restarting and reinstalling and am having the same issue. I know of at least 3 ...

Newbie

Plan Premium Country  USA Device PC Operating System WINDOWS 7   My Question or Issue  Ever since I did the most recent update today the player is stuck in Offline mode. I've...

cpow00l

Newbie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Spotify playing wrong song in list

There's a problem which has started occurring as a result of the last update you sent out. Basically, when you search for a song and get the long list, then you sort it by duration and click on one of the songs in the list, it doesn't play the one yo...

Regular

There's a problem which has started occurring as a result of the last update you sent out.   Basically, when you search for a song and get the long list, then you sort it by duration and click...

johnnybravo

Newbie

699 Views

2 replies

6 likes

  • 699 Views
  • 2 replies
  • 6 likes

Superuser Contribution Save local files to cloud?

PlanFreeCountry USADevicePC, AndroidOperating SystemWindows 10 My Question or Issue My entire playlist is comprised of local files. I've added local files to my playlist across different PCs. The problem is that I'd have to download songs I've acquir...

Visitor

Plan Free Country  USA Device PC, Android Operating System Windows 10   My Question or Issue  My entire playlist is comprised of local files. I've added local files to my pla...

user-removed

Not applicable

1869 Views

3 replies

0 likes

cloud
local files
  • 1869 Views
  • 3 replies
  • 0 likes

Superuser Contribution [windows]Spotify triggers blue screen of death(crashes) on windows 10 each time its started

Operating System(Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto startup settings at boot up leading to system crashing every time the sy...

Newbie

Operating System (Windows 10)   My Question or Issue  Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto sta...

Katerina

Spotify Legend

4404 Views

1 replies

0 likes

  • 4404 Views
  • 1 replies
  • 0 likes