Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1099 Views
1 replies
4 likes

1099 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140314 Views
0 replies
26 likes
Mac
Windows

140314 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55788 Views
0 replies
33 likes
Windows

55788 Views
0 replies
33 likes

Superuser Contribution Cannot play one album even it can show on my library

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...

Tygr09
Newbie
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue Hello Spotify team, I have an issue with the Spotify desktop a...
2018-06-03 4:31:37 AM
2018-06-10 4:54:17 AM
Alfredo
Roadie
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Shuffle Sucks

I added a bunch of songs by one artist to my playlist and now each time i play my playlist on shuffle it just puts all of their songs on the top and then the others. I want to listen to other artists and not just them so it makes me quite fustrated b...

jaimed
Newbie
I added a bunch of songs by one artist to my playlist and now each time i play my playlist on shuffle it just puts all of their songs on the top and then the others. I want to listen to other artists...
2017-06-22 10:07:49 AM
2018-06-10 4:02:35 AM
qohq
Newbie
30354 Views
29 replies
105 likes

30354 Views
29 replies
105 likes

Solved!! Cannot change my profile picture

I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?

user-removed
Visitor
I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?
2014-07-01 10:51:42 PM
2018-06-09 10:04:01 PM
x-_qmhagrcrt
Newbie
430184 Views
162 replies
8 likes
Windows

430184 Views
162 replies
8 likes

Headset hot keys AND overlay

Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem.I hate the overlay so i have it turned off, recently I've noticed that it doesnt stay turned off...

Weevee
Casual Listener
Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem. I hate the overlay so...
2018-06-09 4:56:05 PM
500 Views
0 replies
1 likes
win 10
Wireless headset

500 Views
0 replies
1 likes

W10 + Spotify APP

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...

JACRunner
Regular
So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...
2018-04-11 3:58:52 PM
2018-06-09 4:38:47 PM
h-70k_fylesst
Casual Listener
926 Views
5 replies
0 likes

926 Views
5 replies
0 likes

Can't add all from Spotify playlist to personal playlist

PlanPremium Operating SystemWindows 8.1 My Question or IssueToday I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own playlists. By "Spotify playlist" I mean playlists that are "By Spotify". T...

jwf6464
Regular
Plan Premium Operating System Windows 8.1 My Question or Issue Today I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own...
2018-06-09 12:31:32 PM
2018-06-09 4:28:15 PM
qq8-8ct_cs4lk
Regular
525 Views
2 replies
0 likes

525 Views
2 replies
0 likes

Scrobbling local files

PlanPremiumCountry IsraelDeviceDell laptopOperating SystemWindows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on windows. It works on android for me (after updating, before it posed a similiar problem) but still...

SockworkOrange
Regular
Plan Premium Country Israel Device Dell laptop Operating System Windows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on window...
2018-06-09 2:55:06 PM
233 Views
0 replies
1 likes

233 Views
0 replies
1 likes

Can't Purchase Premium

PlanFreeCountryUSADevicePC (Desktop)Operating SystemWindows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through my browser (Google Chrome) using my PayPal balance, however, when I attempt to c...

Kerro
Newbie
Plan Free Country USA Device PC (Desktop) Operating System Windows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through...
2018-06-09 3:23:25 AM
167 Views
0 replies
0 likes

167 Views
0 replies
0 likes

Superuser Contribution Bugs

Hello since few updates ago there are a few bugs in Spotify client.1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maximaze again, it changes to black, but still it is not ...

aamp91
Music Fan
Hello since few updates ago there are a few bugs in Spotify client. 1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maxi...
2018-04-01 11:13:36 AM
2018-06-09 3:04:36 AM
Alfredo
Roadie
602 Views
5 replies
0 likes

602 Views
5 replies
0 likes

Ad won't play, no music

PlanFree/Country DeviceLaptop PCOperating SystemWindows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the music would continue after the ad. Only the ad is not playing, no matter the song I sele...

8feet-_96yxv6
Newbie
Plan Free/ Country Device Laptop PC Operating System Windows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the ...
2018-06-08 12:36:42 AM
525 Views
0 replies
1 likes

525 Views
0 replies
1 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update

jakeane123
Casual Listener
Plan Premium Country UK Device Custom PC Operating System Windows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...
2018-06-08 8:48:33 PM
2018-06-08 12:14:37 AM
Loxer
Spotify Star
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Disliked songs started playing again. (Premium)

PlanPremium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up until a few minutes ago. The like and dislike buttons disappeared and the...

DanielDees
Casual Listener
Plan Premium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up unti...
2018-06-08 11:03:59 PM
2018-06-08 12:05:58 AM
Loxer
Spotify Star
481 Views
2 replies
0 likes

481 Views
2 replies
0 likes

Solved!! Icon?

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10

i5e159a
Regular
When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10
2018-06-07 9:17:43 PM
2018-06-08 10:38:48 PM
Loxer
Spotify Star
430 Views
5 replies
0 likes

430 Views
5 replies
0 likes

Playlist isn’t working

My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried restarting my phone and uninstalling and re installing. It’s making me rea...

hx_cvgxwb-19u
Newbie
My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried ...
2018-06-08 10:37:24 PM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Windows 10 app not opening share links

PlanPremiumCountryMexicoDeviceDell Inspiron 15 7567Operating SystemWindows 10 v1803Spotify Client version1.80.474.0 My Question or IssueBefore installing the Windows 10 app, the desktop app was able to open share links from the web. Now when I click ...

Alesan2009
Casual Listener
Plan Premium Country Mexico Device Dell Inspiron 15 7567 Operating System Windows 10 v1803 Spotify Client version 1.80.474.0 My Question or Issue Before installing the Windows 10 a...
2018-06-08 8:05:15 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Display search results directly as list again

Since the new update search results are not directly shown as a list anymore.With the new search long song names get cut off (see the pictures) and additional information like duration, popularity, album and explicitness are not directly shown anymor...

Prometheorum
Casual Listener
Since the new update search results are not directly shown as a list anymore. With the new search long song names get cut off (see the pictures) and additional information like duration, popularity,...
2018-06-07 7:07:10 PM
2018-06-08 7:48:51 PM
brutedawg
Music Fan
1282 Views
1 replies
12 likes

1282 Views
1 replies
12 likes

Desktop App not syncing saved songs that I add to (Your Library/Songs/) from my phone or laptop

PlanPremiumCountry USA DevicePCOperating SystemWindows 7 My Question or Issue I will save (click the +) songs on my phone and laptop. These songs sync and are shown on the phone or laptop, but I can not see them on the desktop. If I add a song from t...

sqnad6_-pfix8
Newbie
Plan Premium Country USA Device PC Operating System Windows 7 My Question or Issue I will save (click the +) songs on my phone and laptop. These songs sync ...
2018-06-08 7:38:46 AM
2018-06-08 7:36:00 PM
rhinyx
Casual Listener
4517 Views
1 replies
12 likes

4517 Views
1 replies
12 likes

Solved!! Log In with Facebook button not working

I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it shows me that the button is being clicked on, but ...

nakamura1234
Newbie
I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...
2018-05-20 9:59:58 PM
2018-06-08 4:16:30 PM
M4R14
Casual Listener
18480 Views
9 replies
5 likes

18480 Views
9 replies
5 likes

Solved!! Music suddently skipping

I've been using spotify for a while now and without trouble, but last week the music being played started suddently skipping to either the song next to it in the playlist, or some random song from a "top 100 best new songs" kind of playlist that i ne...

Natinganzx
Casual Listener
I've been using spotify for a while now and without trouble, but last week the music being played started suddently skipping to either the song next to it in the playlist, or some random song f...
2018-05-20 10:13:39 PM
2018-06-08 2:42:56 PM
Loxer
Spotify Star
2449 Views
4 replies
0 likes

2449 Views
4 replies
0 likes

Delete song preview while modifying volume level

PlanFreeCountryItaly DeviceHP ZBook G2uOperating SystemWindows 10 My Question or IssueWhile I modify the volume it shows the volume bar and also the songs playing or played. I don't want to see the song since it's unprofessional while I'm sharing my ...

-g_9xv2fzdm35
Newbie
Plan Free Country Italy Device HP ZBook G2u Operating System Windows 10 My Question or Issue While I modify the volume it shows the volume bar and also the songs playing or pla...
2018-06-08 2:42:33 PM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

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Desktop (Windows)

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