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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150298 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138262 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11275 Views

1 replies

6 likes

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Superuser Contribution Spotify no autoplay option in the settings

PlanPremiumCountry Operating SystemWindows 10 My Question or Issue As the title says for some reason I don't have a autoplay option in the settings.version. 1.0.89.313.g34a58dea

Newbie

  Plan Premium Country     Operating System Windows 10   My Question or Issue  As the title says for some reason I don't have a autoplay option in the settings. ve...

mrloungensmirtz

Casual Listener

3180 Views

7 replies

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windows 10 - errors 2 and 7

PlanPremiumCountry U.S.Devicehp tabletOperating SystemWindows 10 My Question or Issue Hey! My spotify has recently been saying that I was offline whenever I had a connection to internet. My first thought was to log out then log back in to see if it w...

Newbie

  Plan Premium Country  U.S. Device hp tablet Operating System Windows 10   My Question or Issue  Hey! My spotify has recently been saying that I was offline whenever I...

Loxer

Community Legend

363 Views

1 replies

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How do I pause my music while I play?

I wanted to know which key I need to use to pause my music without having to leave the game

Newbie

I wanted to know which key I need to use to pause my music without having to leave the game

feraio

Newbie

5259 Views

1 replies

0 likes

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Superuser Contribution When playing a playlist, Spotify stops the tracks after a while and starts the next track, and so on

PlanPremiumCountry DenmarkDeviceDesktopOperating System Windows 10 My Question or Issue

Casual Listener

Plan Premium Country  Denmark Device Desktop Operating System  Windows 10   My Question or Issue  

Peter

Spotify Legend

434 Views

3 replies

0 likes

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HDD LED flashes permanently

PlanPremium DevicePC Windows client and Spotify web player. On desktop PC and laptopOperating SystemWindows 10 My Question or IssueThe hard drive light flashes continuously when the spotify client program is running, or when i am using the web player...

Newbie

Plan Premium   Device PC Windows client and Spotify web player. On desktop PC and laptop Operating System Windows 10   My Question or Issue The hard drive light flashes continuousl...

uncajesse

Music Fan

662 Views

3 replies

0 likes

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Spotify cuts out and restarts a few times during the first ten seconds of each new track

Country France Device DELL XPS i7Operating System Win7 My Question or IssueSpotify cuts out and restarts a few times during the first ten seconds of each new track, on every album. After the first ten seconds the track plays perfectly. This is a new ...

Newbie

Country France   Device DELL XPS i7 Operating System Win7   My Question or Issue Spotify cuts out and restarts a few times during the first ten seconds of each new track, on every alb...

217 Views

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Solved!! "Can't play this song" ASIO4ALL driver issue

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My IssueWhen I'm using ASIO4ALL driver, Spotify client refuse to play any music, when I switch off it's working perfectly fine.Any solution rather than turning it off?

Casual Listener

Plan Premium Country Hungary Device PC Operating System Windows 10   My Issue When I'm using ASIO4ALL driver, Spotify client refuse to play any music, when I switch off it's worki...

Botato

Casual Listener

9838 Views

2 replies

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Solved!!Superuser Contribution Spotify won't let me play anything in my library

For some reason on the Chromebook desktop app, I am unable to play any music that's in my library. I can listen to playlists just fine and everything else works, I've tried everything I can think of. I've shut down and restarted my computer, I logged...

Casual Listener

    For some reason on the Chromebook desktop app, I am unable to play any music that's in my library. I can listen to playlists just fine and everything else works, I've tried everything...

Jemi

Spotify Legend

3290 Views

2 replies

1 likes

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Superuser Contribution Can't play the current song

PlanPremiumCountrySingaporeDeviceWindows desktop (self built)Operating SystemWindows 10 My Question or IssueHi Whenever i click on a song to play on my Spotify, it doesn't play immediately. The time stays at 0:00, and sometimes the album cover of the...

Casual Listener

Plan Premium Country Singapore Device Windows desktop (self built) Operating System Windows 10   My Question or Issue Hi    Whenever i click on a song to play on my Spotify...

mattomus

Newbie

4539 Views

25 replies

2 likes

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Wrong songs being played - list of searched songs play in strange order when not in default order.

PlanPremiumCountry UKDeviceDesktop PC Operating Systemwin 7 My Question or Issue After searching for any song, when I sort the results (by title, artist or time), the song i click doesnt play, another song in the list is chosen, this also happens whe...

Regular

  Plan Premium Country  UK Device Desktop PC  Operating System win 7   My Question or Issue  After searching for any song, when I sort the results (by title, artis...

loggyboy

Regular

526 Views

2 replies

1 likes

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  • 1 likes

Stopping and Resuming song with 'Cant play the current song' notice

PlanPremiumOperating SystemWindows 10 My Question or Issue Song keeps resuming and stopping while showing Can't play current song notice at the top.Didn't have any issues hours ago but it's been like this for the past hour or so.Tried reinstalling an...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue  Song keeps resuming and stopping while showing Can't play current song notice at the top. Didn't have any issues hour...

BelP

Songwriter

370 Views

1 replies

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Solved!!Superuser Contribution Albums no longer displayed in alphabetical order

Hi, I've already opened this topic ( https://community.spotify.com/t5/Desktop-Windows/Albums-no-longer-displayed-in-alphabetical-order/m-p/4570114#M65222 ) but I clicked on "accept as solution" by mistake and I'm unable to undo it. I'm a spotify free...

Music Fan

Hi,   I've already opened this topic ( https://community.spotify.com/t5/Desktop-Windows/Albums-no-longer-displayed-in-alphabetical-order/m-p/4570114#M65222 ) but I clicked on "accept as soluti...

Jemi

Spotify Legend

5488 Views

5 replies

3 likes

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Crossfade WITHOUT fades?

Operating System(Windows) My Question or Issue Having heard a few radio mixes lately where they fade into and out of tracks without a drop in volume, wouldn't that Be Gr8 on Spotify? It becomes totally seamless with about 5 seconds of crossfade! Any ...

Roadie

  Operating System (Windows)   My Question or Issue  Having heard a few radio mixes lately where they fade into and out of tracks without a drop in volume, wouldn't that Be Gr8 on...

Sebasty

Community Legend

880 Views

3 replies

0 likes

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Superuser Contribution Start off where you left

PlanPremiumCountryNorway Operating SystemWindows 10 My Question or IssueI have been a Spotify subscriber since many many years now. Although the music collection and device connection possiblitities are great, I've always found the UI to be hard to u...

Newbie

Plan Premium Country Norway   Operating System Windows 10   My Question or Issue I have been a Spotify subscriber since many many years now. Although the music collection and devic...

Jemi

Spotify Legend

377 Views

1 replies

2 likes

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Superuser Contribution Autoplay option missing

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue Autoplay is no longer an option under setting on the desktop app, anyone have a clue to where it has gone?

Casual Listener

Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue  Autoplay is no longer an option under setting on the desktop app, anyone have a ...

seven_horns

Casual Listener

2402 Views

7 replies

8 likes

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Discover not working correctly?

I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7. I understand that the Discover tag in Browse is supposed to show you personalized reccomendations (th...

Casual Listener

I very recently opted to try Spotify. After poking around with some features, however, I don't think its working correctly. I use Free on Windows 7.   I understand that the Discover tag in Bro...

Tallarn

Casual Listener

429 Views

2 replies

0 likes

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Spotify doesn't play while talking on skype

PlanFreeCountry United States of AmericaDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or Issue When I open the volume mixer while in a call on skype, the spotify sound is muted and cannot be turned on unless I leave the call. Please ...

Newbie

Plan Free Country  United States of America Device Lenovo Legion Y520 Operating System Windows 10   My Question or Issue  When I open the volume mixer while in a call on...

Sebasty

Community Legend

10204 Views

1 replies

2 likes

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  • 1 replies
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Hmm, the friend feed failed to load

PlanPremiumCountryUnited Kingdom DeviceDesktopOperating SystemWindows 10 My Question or IssueFor some reason i've been having the error ' hmm, the friend feed failed to load' for some months now with no way ive found of fixing it. ive tried logging o...

Newbie

Plan Premium Country United Kingdom   Device Desktop Operating System Windows 10   My Question or Issue For some reason i've been having the error ' hmm, the friend feed failed t...

Loxer

Community Legend

315 Views

1 replies

0 likes

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Edit Discover Weekly Category

How would I just remove a whole genre?I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

Casual Listener

  How would I just remove a whole genre? I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

Loxer

Community Legend

358 Views

1 replies

0 likes

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Autoplay not showing up as an option at all to turn on or off on the web app

PlanPremiumCountryUSA Operating SystemWindows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stopped autoplaying. I went into settings to make sure it was on or toggle in off and on and A...

Newbie

  Plan Premium Country USA  Operating System Windows 7   My Question or Issue  Spotify updated. Not sure if that is what caused it but I was listening and noticed it stop...

Spirea

Casual Listener

833 Views

2 replies

2 likes

  • 833 Views
  • 2 replies
  • 2 likes