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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Seanf17

Visitor

11207 Views

104 replies

45 likes

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  • 45 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1208 Views

13 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

2946 Views

38 replies

2 likes

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  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8833 Views

0 replies

4 likes

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Some spotify songs won't load

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...

Regular

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10.  When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...

Billy-J

Spotify Star

3154 Views

3 replies

0 likes

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Solved!! Spotify won't play any new song I try to play.

Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in my library or previously saved play perfectly, only new ...

Casual Listener

Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in ...

Sebasty

Community Legend

21973 Views

29 replies

8 likes

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  • 29 replies
  • 8 likes

Superuser Contribution I CAN ONLY LISTEN SONGS ON MY ALBUMS PLZ HELP

PlanFreeOperating SystemWindows 10 My Question or IssueI CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPPENS. NEVER HAD THIS KIND OF PROBLEM WITH SPOTIFY HOPEFULLY THERE IS ...

Regular

Plan Free Operating System Windows 10   My Question or Issue I CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPP...

shimanoz32

Regular

1260 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Last played list empty on Windows

PlanPremiumCountry GermanyDevice(Huawei P10 Lite, PC)Operating SystemAndroid, Windows 10) My Question or Issue Hey,since some days my "Last played" (or in German "Zuletzt gehört" or "Zuletzt gespielt", differs from OS to Os) list is empty on Spotify ...

Casual Listener

Plan Premium Country  Germany Device (Huawei P10 Lite, PC) Operating System Android, Windows 10)   My Question or Issue  Hey, since some days my "Last played" (or in German ...

Peter

Spotify Legend

1302 Views

3 replies

0 likes

  • 1302 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daft Punk won't play on my PC or Android

PlanPremiumCountryUnited StatesDevicePC, Android Phone My Question or IssueSince getting premium I have been unable to listen to Daft Punk on my PC or Phone. It's the only artist I've found that says 'Spotify can't play this right now" for and it's q...

Visitor

  Plan Premium Country United States Device PC, Android Phone     My Question or Issue Since getting premium I have been unable to listen to Daft Punk on my PC or Phone.&nbsp...

Peter

Spotify Legend

1570 Views

3 replies

0 likes

can't play
Daft punk
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  • 3 replies
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Superuser Contribution Quiet Song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...

Casual Listener

  Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...

Peter

Spotify Legend

937 Views

3 replies

0 likes

  • 937 Views
  • 3 replies
  • 0 likes

Sorting No Longer Available

Plan PremiumCountry USA DeviceLaptopOperating SystemWindows 10 My Question or Issue When browsing through search results, I have always been able to sort the results by clicking a column heading (ie. Artist, Title). As of the past two weeks or so, I ...

Casual Listener

Plan Premium Country USA   Device Laptop Operating System Windows 10   My Question or Issue  When browsing through search results, I have always been able to sort the res...

dfinney23

Casual Listener

1396 Views

6 replies

12 likes

  • 1396 Views
  • 6 replies
  • 12 likes

Ordem de playlists criadas

PlanFreeCountry BrasilDeviceDesktopOperating SystemWindows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e reorganizando as músicas, porém enfrento um problema que não consegui resolver.Em outr...

Casual Listener

Plan Free Country  Brasil Device Desktop Operating System Windows 8.1   My Question or Issue  Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e ...

Bittencourt

Spotify Star

1008 Views

3 replies

0 likes

Desktop
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Artists, Albums, Stations, Podcasts, Recently Played and Discover Weekly are empty.

PlanFree/PremiumCountry USDeviceLenovo Thinkpad T400/T420Operating SystemWindows 7/10 My Question or IssueSee attachment. The issue is fixed temporarily by reinstalling the app, but it comes back eventually. The issue started when I had premium but I...

Newbie

Plan Free/Premium Country  US Device Lenovo Thinkpad T400/T420 Operating System Windows 7/10   My Question or Issue See attachment. The issue is fixed temporarily by reinstalling ...

463 Views

0 replies

0 likes

  • 463 Views
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can't report a playlist with offensive title

CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...

Casual Listener

 Country France   Operating System Windows 7    My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...

Othli

Casual Listener

1163 Views

2 replies

0 likes

offensive
report
support
  • 1163 Views
  • 2 replies
  • 0 likes

Songs Liked by Artist

Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a section for songs that you've liked by them? I can't seem to fi...

Casual Listener

 Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a sectio...

535 Views

0 replies

0 likes

  • 535 Views
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  • 0 likes

Your Time Capsule | Spotify

My Question or Issue:I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”?I have had my Spotify account for almost 1 month. PlanPremiumCountrySweden Device[iPad 2017, Samsung Galaxy S7 Edge, Windows 10...

Newbie

My Question or Issue: I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”? I have had my Spotify account for almost 1 month.   Plan Premium...

acroson0623

Casual Listener

841 Views

1 replies

0 likes

Playlists
Spotify
  • 841 Views
  • 1 replies
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Can't add songs to playlist nor play from search

PlanPremiumCountry SingaporeDevicePcOperating SystemWindows 10 My Question or Issue Hi recently like today when i search a song, for example solo by jennie. I see the song there but when i click on play nothing happens. Then i tried to right click an...

Newbie

Plan Premium Country  Singapore Device Pc Operating System Windows 10   My Question or Issue  Hi recently like today when i search a song, for example solo by jennie. I see t...

raina_the_rogue

Regular

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

samsung galaxy watch

PlanFreeCountry CanadaDevice(Samsung S8)My Question or Issue So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade your plan screen when tried to login. As per this link, I should be able to us...

Newbie

Plan Free Country  Canada Device (Samsung S8) My Question or Issue  So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade you...

317 Views

0 replies

1 likes

  • 317 Views
  • 0 replies
  • 1 likes

Frequently "Can't play current song" when going to the next song in an album.

More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt. Hitting Skip or Play resolves the issue but it is VERY frustrating. I have already tried tur...

Newbie

More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt.  Hitting Skip or Play resolves the i...

525 Views

0 replies

2 likes

playback
Playback Failed
Windows
  • 525 Views
  • 0 replies
  • 2 likes

windows desktop app very slow

everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the same problems

Roadie

everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the ...

508 Views

0 replies

0 likes

  • 508 Views
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Solved!! Web Player Doesn't Play Any Songs

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or Issue When I use web player it doesn't play any songs, I have flushed my DNS and deleted my cookies as well as trying a different account and a differetn web browser.

Casual Listener

  Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue  When I use web player it doesn't play any songs, I have flushed my DNS and d...

jackjackxdman

Casual Listener

881 Views

2 replies

1 likes

  • 881 Views
  • 2 replies
  • 1 likes

Solved!! Spotify wont play songs ive never played before

PlanPremium Operating SystemWindows 10 Spotify wont play some songs ive never played before.Screenshot is an album by mastodon added to my queue, and im not able to play any of these songs. I am a premium user and this only happens on desktop. Reinst...

Casual Listener

Plan Premium     Operating System Windows 10   Spotify wont play some songs ive never played before. Screenshot is an album by mastodon added to my queue, and im not able to pl...

novaonkova

Casual Listener

932 Views

3 replies

2 likes

  • 932 Views
  • 3 replies
  • 2 likes

Web player doesn't play

PlanFreeCountry USOperating SystemWindows 10 Web player won't play anything. Might be school filter, but it's not a problem with my phone. I uninstalled the app from my phone and it still isn't working.

Newbie

Plan Free Country  US Operating System Windows 10   Web player won't play anything. Might be school filter, but it's not a problem with my phone. I uninstalled the app from my phone ...

RyanL23

Newbie

805 Views

4 replies

2 likes

  • 805 Views
  • 4 replies
  • 2 likes

added playlists to account which i dont belong

PlanFreeCountry TurkeyDeviceHp Envy 14 NotebookOperating SystemWindows 10 My Question or Issue mysteriously added playlists to my account i definitely didn't add before. I deleted them and after few days later some other playlists added again. they d...

Casual Listener

Plan Free Country  Turkey Device Hp Envy 14 Notebook Operating System Windows 10   My Question or Issue  mysteriously added playlists to my account i definitely didn't add be...

eserkelleci

Casual Listener

634 Views

2 replies

0 likes

not belonged
  • 634 Views
  • 2 replies
  • 0 likes