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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2461 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155840 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

151054 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11510 Views

1 replies

6 likes

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Solved!! After search a song and order by any category does not play the correct song

Plan: PremiumCountry: MexicoLanguage: SpanishDevice: Macbook Pro late 2015Operating System: macOS High Sierra 10.13.6 After search for a song and order by any category, spotify reproduce the wrong song.Steps to reproduce the bug: 1. Search for any to...

Newbie

Plan: Premium Country: Mexico Language: Spanish Device: Macbook Pro late 2015 Operating System: macOS High Sierra 10.13.6   After search for a song and order by any category...

Loxer

Community Legend

953 Views

1 replies

0 likes

order
Play On
Search
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Solved!!Superuser Contribution Did autoplay got removed ?

Hi all,so the past few days I noticed that autoplay wasnt working since one of the reasons I got my spotify is to discover new music so does anybody know if this is a problem or just an updated that killed this feature thanks,Thanos

Casual Listener

Hi all, so the past few days I noticed that autoplay wasnt working since one of the reasons I got my spotify is to discover new music so does anybody know if this is a problem or just an updated tha...

Peter

Spotify Legend

2885 Views

6 replies

1 likes

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Solved!! Autoplay not working - also unable to turn on

PlanPremiumCountryNetherlands Operating SystemWindows My Question or Issue Hi,My autoplay feature does not work anymore. To be clear: it's when music continues playing after you reach the end of an album or simply one separate song. Now I've found th...

Casual Listener

Plan Premium Country Netherlands    Operating System Windows   My Question or Issue  Hi, My autoplay feature does not work anymore. To be clear: it's when music continue...

plrossetti

Casual Listener

1293 Views

3 replies

0 likes

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Spotify not loading (Windows, on web)

PlanFreeCountry USADeviceLenovo Yoga running Windows 10 When I open Spotify from the web (by typing spotify.com), the page does not load properly (see attachment). Clicking any visible links results in a white screen. The computer I am using has corp...

Casual Listener

Plan Free Country  USA Device Lenovo Yoga running Windows 10     When I open Spotify from the web (by typing spotify.com), the page does not load properly (see attachment). Cli...

Sebasty

Community Legend

525 Views

3 replies

0 likes

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Spotify Premium in Win 10 using EMU 0404 DAC

I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -> Paradigm Active 40 powered speakers. I tried the free vers...

Regular

I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -&gt...

PhilH2

Regular

780 Views

4 replies

0 likes

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Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

Regular

Plan Premium Country  US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9   My Question or Issue  I've noticed glyphs from foreign languages showing up in ...

efp822

Newbie

2236 Views

4 replies

3 likes

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Solved!! Playlist Link not working

I am trying to post my playlist on the playlist exchange, but I keep getting an error message saying the link is not valid. Below is the link I am using. What is wrong with it? spotify:user:jmc8188:playlist:37fVTnByGYDvVgeztZou0U?si=Ur57DGzlSMGxSw4gZ...

Casual Listener

  I am trying to post my playlist on the playlist exchange, but I keep getting an error message saying the link is not valid. Below is the link I am using. What is wrong with it?   spoti...

JayMC

Casual Listener

14231 Views

2 replies

1 likes

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Superuser Contribution Cant log in - Error 51

My Spotify stated to only play offline a few days ago. I logged out and tried to log back in and I got an error code 51. Firewall is not blocking access and I have reinstalled. Any help PLEASE!!!!PlanPremiumCountry United StatesDeviceDell LaptopOpera...

Newbie

My Spotify stated to only play offline a few days ago. I logged out and tried to log back in and I got an error code 51. Firewall is not blocking access and I have reinstalled. Any help PLEASE!!!! P...

11137545485

Newbie

3282 Views

2 replies

0 likes

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Superuser Contribution Why is my username a number?

PlanFreeCountrythe Netherlands DevicePCOperating SystemWindows 10 My Question or IssueSince three weeks or so, my username is just a series of numbers. I do have Facebook and it's still connected to Spotify. Why is my normal username not visible anym...

Music Fan

  Plan Free Country the Netherlands   Device PC Operating System Windows 10   My Question or Issue Since three weeks or so, my username is just a series of numbers. I do ha...

Peter

Spotify Legend

8790 Views

6 replies

0 likes

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Solved!!Superuser Contribution How to increase volume of Spotify, instead of whole windows?

PlanFreeDeviceDesktopOperating SystemWindows 10 My Question or Issue So I got multimedia keys on my keyboard, and when I click to increase volume of music it increases volume of whole windows not only Spotify. Is there any way to increase volume of o...

Regular

Plan Free Device Desktop Operating System Windows 10   My Question or Issue  So I got multimedia keys on my keyboard, and when I click to increase volume of music it increases volum...

Peter

Spotify Legend

73763 Views

3 replies

0 likes

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Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

Casual Listener

I currently cannot use the webplayer at all.   Plan Premium Country Germany   Device   Windows 7, Chrome **bleep**.0.3497.100   My Question or Issue When I op...

Jemi

Spotify Legend

962 Views

4 replies

0 likes

WebPlayer
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Superuser Contribution Error Code 17 upon istalling updates after installing program

PlanFree/PremiumCountryAustralia DevicePC DesktopOperating SystemWindows 7 My Question or Issue i have already gone through the forums for help to start with.A while back my spotify stopped opening and came up with error messages. i`ve followed vario...

Newbie

  Plan Free/Premium Country Australia   Device PC Desktop Operating System Windows 7   My Question or Issue  i have already gone through the forums for help to start w...

Peter

Spotify Legend

400 Views

1 replies

0 likes

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Superuser Contribution Play Queue being hijacked by unknown/ unwanted tracks and ignoring next up list too

PlanPremiumUK DevicePCOperating SystemWindows 10 My Question or Issue HELP! In the last two days, on Premium while playing tracks from playlists it suddenly goes to radio in the middle of the playlist, not the end.It is not on shuffle and it even ign...

Newbie

Plan Premium UK   Device PC Operating System Windows 10   My Question or Issue  HELP!  In the last two days, on Premium while playing tracks from playlists it suddenly ...

Peter

Spotify Legend

600 Views

1 replies

0 likes

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Song searched listing cannot be played properly

PlanFreeCountryHong Kong DeviceLaptopOperating SystemWindows 10 My Question or Issue Just happened since yesterday. After searching a song, a list come out, then I can sort the list by artist, length etc. Now, when I click a song, that song doesn't p...

Casual Listener

Plan Free Country Hong Kong   Device Laptop Operating System Windows 10   My Question or Issue  Just happened since yesterday. After searching a song, a list come out, then ...

dimazavr

Casual Listener

1771 Views

4 replies

1 likes

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Superuser Contribution Some albums and titles are showing with Asiatic letters, please help !

PlanPremiumCountry FRANCEDevicePC and Android phoneOperating SystemWindows 10, App and web player, Android 6 My Question or IssueI suddenly saw that some albums and titles are showing with Asiatic letters, please help !Examples:

Music Fan

  Plan Premium Country  FRANCE Device PC and Android phone Operating System Windows 10, App and web player, Android 6   My Question or Issue I suddenly saw that some albums ...

Peter

Spotify Legend

387 Views

1 replies

0 likes

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Superuser Contribution Windows 10 sporadic "error code 4"

PlanPremiumCountryUS DeviceHP DesktopOperating SystemWindows 10 My Question or IssueThe Spotify application sporadically (1/3 to 1/2 of the time) comes up with the error "No internet connection detected. Spotify will automatically try to reconnect wh...

Casual Listener

Plan Premium Country US  Device HP Desktop Operating System Windows 10    My Question or Issue The Spotify application sporadically (1/3 to 1/2 of the time) comes up with the...

wminner

Casual Listener

2215 Views

4 replies

0 likes

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Solved!! [Desktop] Nested playlist folder renders parent folder blank

My Question or IssueI am using Spotify for desktop, Windows 10, version 1.0.89.313.g34a58dea. When I create a playlist folder within a playlist folder the content of the parent turns invisible. This bug appeared recently. See my screenshot. This bug ...

Casual Listener

  My Question or Issue I am using Spotify for desktop, Windows 10, version 1.0.89.313.g34a58dea.   When I create a playlist folder within a playlist folder the content of the parent tur...

silfver

Casual Listener

1219 Views

2 replies

0 likes

Blank
Desktop
playlist folder
Windows 10
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Superuser Contribution Multiple long running issues

Spotify for months now has behaved oddly both on phone app, on my console, and on my PC, the music will randomly pause 105 songs on a playlist but it will play 2-3 then pause for no reason, no audio will play for a entire song randomly. On consoles w...

Newbie

Spotify for months now has behaved oddly both on phone app, on my console, and on my PC, the music will randomly pause 105 songs on a playlist but it will play 2-3 then pause for no reason, no audio ...

Peter

Spotify Legend

311 Views

1 replies

0 likes

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Superuser Contribution Spotify no autoplay option in the settings

PlanPremiumCountry Operating SystemWindows 10 My Question or Issue As the title says for some reason I don't have a autoplay option in the settings.version. 1.0.89.313.g34a58dea

Newbie

  Plan Premium Country     Operating System Windows 10   My Question or Issue  As the title says for some reason I don't have a autoplay option in the settings. ve...

mrloungensmirtz

Casual Listener

3228 Views

7 replies

0 likes

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windows 10 - errors 2 and 7

PlanPremiumCountry U.S.Devicehp tabletOperating SystemWindows 10 My Question or Issue Hey! My spotify has recently been saying that I was offline whenever I had a connection to internet. My first thought was to log out then log back in to see if it w...

Newbie

  Plan Premium Country  U.S. Device hp tablet Operating System Windows 10   My Question or Issue  Hey! My spotify has recently been saying that I was offline whenever I...

Loxer

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes