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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83574 Views

40 replies

68 likes

  • 83574 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792356 Views

503 replies

64 likes

  • 792356 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23169 Views

25 replies

7 likes

  • 23169 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

disconnect my devices

PlanPremiumDeviceDesktop PC ( Windows 7), Laptop (Linux)My Question or Issue how do i disconnect my devices? i am usually listening to music with my headphones and its really anoying to have to manually switch between PC and Laptop in spotify when I ...

Newbie

Plan Premium Device Desktop PC ( Windows  7), Laptop (Linux) My Question or Issue   how do i disconnect my devices? i am usually listening to music with my headphones and its really a...

Sebasty

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Play button does not play music

PlanPremiumCountry DevicePCOperating SystemW10 My Question or Issue If I search for an artist, then in the search results, click the main play button, just where it says "Top results", I don't hear anything. Also, if I then click on the artist, and g...

Music Fan

Plan Premium Country   Device PC Operating System W10   My Question or Issue  If I search for an artist, then in the search results, click the main play button, just where it...

Sebasty

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Copy playlist URI will other user be notified

Hello, I was wondering if I copy the playlist URI of another user if they will be notified. Thanks!

Newbie

Hello,   I was wondering if I copy the playlist URI of another user if they will be notified.   Thanks!  

Sebasty

Community Legend

2792 Views

1 replies

0 likes

  • 2792 Views
  • 1 replies
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30 second preview on Facebook is broken

Hello,I have been googling and searching this site for about 2 hours now and still have found no working solution.Every time I try to share my new track (below)https://open.spotify.com/track/35HrEbBHWmVBKhagusYBw2to Facebook it just creates a link wi...

Casual Listener

  Hello, I have been googling and searching this site for about 2 hours now and still have found no working solution. Every time I try to share my new track (below) https://open.spotify....

Sebasty

Community Legend

2439 Views

3 replies

2 likes

  • 2439 Views
  • 3 replies
  • 2 likes

Superuser Contribution Volumen se baja solo cuando me escriben por Facebook o Whatsapp

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando PlanPremiumCountry Chile DevicePCOperating SystemW7 My Question or Issue ¿Hay alguna forma de corregirlo? y si es así, ¿podrían indicarme como hacerlo?

Casual Listener

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando  Plan Premium Country  Chile   Device PC Operating System W7   My Question or Issue &n...

Tyrano90

Casual Listener

2626 Views

4 replies

0 likes

chile
esp
español
Facebook
notificaciones
volume
Volumen
whatsapp
  • 2626 Views
  • 4 replies
  • 0 likes

Spotify won't output sound on digital optical from Chromecast

PlanPremiumCountry Germany DeviceChinaphone XiaomiChromecast (the normal one, not audio nor 4K) Operating SystemWindows 10 / android My Question or Issue Hi,basically in order to use my beamer, playstation and listen to spotify, I have the following ...

Casual Listener

  Plan Premium Country  Germany   Device Chinaphone Xiaomi Chromecast (the normal one, not audio nor 4K)   Operating System Windows 10 / android   My Question or...

1195 Views

0 replies

5 likes

  • 1195 Views
  • 0 replies
  • 5 likes

Solved!! Spotify Doesn't Respond to Cortana's Requests

PlanPremium DeviceDesktop - LaptopOperating SystemWindows 10My Question or IssueCortana can't play anything on Spotify:Cornata successfully opens up Spotify, but doesn't do anything,it just opens up Spotify as if i were to open it; doesn't direct me ...

Casual Listener

Plan Premium   Device Desktop - Laptop Operating System Windows 10 My Question or Issue Cortana can't play anything on Spotify: Cornata successfully opens up Spotify, but doesn't do any...

kookmao

Casual Listener

12948 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot use Radio, Artist Radio or Friend feed

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue I am having issues with Radio and Friend Activity. When I open Friend Activity I get the error ( Hmm, the Friend Feed failed to load.) When I try and just open Radio I get th...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  I am having issues with Radio and Friend Activity. When I open Friend Activity I get the...

StormRaging

Casual Listener

1017 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Cannot remove an artist

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got in there because I do not remember ever even liste...

Casual Listener

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got...

Jose_M

Spotify Star

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
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Solved!! Tracks skips to 20-30 seconds

PlanPremiumCountry PhilippinesDeviceDesktop, also happens in AndroidOperating SystemWindows, android Nougat My Question or Issue So when i play on loop a certain track on a single (only one track) it skips in the middle or around 20-30 seconds of the...

Casual Listener

Plan Premium Country  Philippines Device Desktop, also happens in Android Operating System Windows, android Nougat   My Question or Issue  So when i play on loop a certa...

Luke

Community Legend

16603 Views

3 replies

0 likes

  • 16603 Views
  • 3 replies
  • 0 likes

Solved!! Spotify username only shows up as numbers?

Plan: Student PremiumCountry: United StatesOperating System: Windows 10 My Question or IssueI recently downloaded Spotify on my work computer, and used Facebook to log into my account. Later on, I logged out of Facebook on that computer. Shortly afte...

Newbie

Plan: Student Premium Country: United States Operating System: Windows 10   My Question or Issue I recently downloaded Spotify on my work computer, and used Facebook to log i...

Sebasty

Community Legend

731 Views

1 replies

1 likes

  • 731 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Discover] New Release Section for Followed Artists gone?

Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what?Windows Desktop client

Gig Goer

  Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what? Windows Desktop client&n...

Peter

Spotify Legend

1705 Views

8 replies

2 likes

  • 1705 Views
  • 8 replies
  • 2 likes

Superuser Contribution Get rid of ratings

PlanPremiumCountryMexico DeviceDell Inpiron Gaming and a S8Operating SystemWindows 10 My Question or IssueHow can I get rid of ratings to songs in my playlist? So I can really shuffle my playlist and not be listenig a lot more often to the ones with ...

Casual Listener

Plan Premium Country Mexico  Device Dell Inpiron Gaming and a S8 Operating System Windows 10   My Question or Issue How can I get rid of ratings to songs in my playlist? So I can ...

Peter

Spotify Legend

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

Music stops after exactly 10 Seconds

PlanPremiumCountryGermanyDeviceFirefox on different systemsOperating SystemWindows 10 My Question or Issue Using the Webplayer my music stops after 10 seconds. I can start a new song, but that stops too.When I change the device from webplayer to mobi...

Newbie

Plan Premium Country Germany Device Firefox on different systems Operating System Windows 10   My Question or Issue   Using the Webplayer my music stops after 10 seconds. I can s...

Schmiddy

Casual Listener

3844 Views

4 replies

2 likes

  • 3844 Views
  • 4 replies
  • 2 likes

Solved!! Firewall Error code 17

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17.Here's the photo: http://prntscr.com/lep63pI tried some methods: deleting remainings from %appdata% and registry editor after uninstalling, dindn't ...

Casual Listener

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17. Here's the photo:  http://prntscr.com/lep63p I tried some methods: deleting remainin...

Dubee

Casual Listener

1448 Views

2 replies

0 likes

  • 1448 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Update

PlanFreeCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue I have error code 17 and I installed old full installer. Everything fine but i don't have (or only I just don't see) a update option and my spotify looks ugly

Regular

  Plan Free Country Poland  Device PC Operating System Windows 10  My Question or Issue  I have error code 17 and I installed old full installer. Everything fine but i d...

DzikuseQ

Regular

907 Views

6 replies

0 likes

  • 907 Views
  • 6 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now".I reinstalled it like 4 times now, turned off hardware acceleration, etc etc.The web player works f...

Newbie

   So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now". I reinstalled it like 4 times no...

Nykmark

Casual Listener

1584 Views

3 replies

1 likes

broken
bugs
Help
  • 1584 Views
  • 3 replies
  • 1 likes

Spotify on Google Home and Desktop only plays new songs on shuffle play.

PlanPremium for studentsCountry United StatesDeviceGoogle Home and DesktopOperating SystemWindows 10 My Question or Issue Whenever I ask my Google Home to "shuffle my songs on Spotify" or press the shuffle play button on Spotify for Windows in my son...

Newbie

Plan Premium for students Country  United States Device Google Home and Desktop Operating System Windows 10   My Question or Issue  Whenever I ask my Google Home to "shuffle ...

1009 Views

0 replies

0 likes

Google Home
Shuffle play
Windows
  • 1009 Views
  • 0 replies
  • 0 likes