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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82235 Views

40 replies

68 likes

  • 82235 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

783055 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19987 Views

20 replies

6 likes

  • 19987 Views
  • 20 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2892 Views

0 replies

4 likes

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UI display issues

Operating SystemWindows 10 My Question or Issue The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such as podcasts. Doing things sesizing the window and hiding the friends panel does not ...

Regular

    Operating System Windows 10   My Question or Issue  The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such...

350 Views

0 replies

0 likes

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Solved!! Selecting sorted search results bug

Hi, while searching for songs I came across the following bug I'm experiencing:1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play the top song.2) Sort the search results by any criteria o...

Casual Listener

Hi, while searching for songs I came across the following bug I'm experiencing: 1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play...

Noname8931

Casual Listener

1193 Views

2 replies

0 likes

bug
search results
sorting
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Superuser Contribution Spotify Playlist

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I've just check my playlist and the playing playlist and despite the actual playlist being approx 500 songs the played playlist is only about 60, wh...

Casual Listener

Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 10   My Question or Issue  I've just check my playlist and the playing playlist and despi...

Vith

Casual Listener

720 Views

5 replies

0 likes

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SD Card_Transferring Spoty

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today. So, I am currently downloading all of the songs that I saved in my spotify lists since 2017 unt...

Casual Listener

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today.   So, I am currently downloading all ...

279 Views

0 replies

0 likes

  • 279 Views
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Local files added to playlist but greyed out

PlanPremiumCountry USADevice(Windows 10 Laptop - 12GB RAM, SSD)Operating System(Windows 10) My Question or Issue I have music arrangement software (Finale) and created an arrangement of a classical piece. I exported it out to an MP3 file (this is NOT...

Newbie

Plan Premium Country  USA Device (Windows 10 Laptop - 12GB RAM, SSD) Operating System (Windows 10)   My Question or Issue  I have music arrangement software (Finale) and crea...

304 Views

0 replies

0 likes

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Previously saved songs 'disappearing' from saved list

PlanPremiumCountry USDeviceAll platformsOperating SystemAll operating systems My Question or Issuehttps://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXPLICABLY-UNSAVED-UNCHECKED/m-p/1748626https://community.spotify.com/t5/Desktop-Win...

Regular

Plan Premium Country  US Device All platforms Operating System All operating systems   My Question or Issue https://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXP...

328 Views

0 replies

0 likes

bug
saved tracks
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Spotify kills my wifi connection

PlanFreeCountryUnited StatesDeviceDell Inspiron 7559Operating SystemWindows 10 My Question or IssueHello, I've discovered that whenever I try to use Spotify on my laptop, my WiFi connection stops working, only connecting again every couple minutes wh...

Newbie

Plan Free Country United States Device Dell Inspiron 7559 Operating System Windows 10   My Question or Issue Hello,   I've discovered that whenever I try to use Spotify on my la...

592 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

How moving with my private library to another computer?

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devices.Now I have a new Laptop and I thought I only hav...

Roadie

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devic...

572 Views

0 replies

0 likes

moving
new computer
new Laptop
new PC
own songs
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local files not working at all

PlanPremiumCountry UKDeviceMSI Gaming laptopOperating SystemWindows 10 My Question or Issue My local files don't seem to work. I have added a source and I have restarted my laptop and nothing seems to work! If you could help me then big thanks

Regular

  Plan Premium Country  UK Device MSI Gaming laptop Operating System Windows 10   My Question or Issue  My local files don't seem to work. I have added a source and I&n...

374 Views

0 replies

0 likes

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Ghost Web Player

PlanPremiumCountry USA DevicePCOperating SystemWindows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's been music playing already—according to the 'devices' menu, it's playing on a 'Web Player (Chr...

Newbie

Plan Premium Country  USA   Device PC Operating System Windows 10   My Question or Issue   For the last week or so, when I've opened Spotify on my phone or PC, there's...

DennyEMufc

Roadie

599 Views

1 replies

0 likes

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  • 1 replies
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Is there a way I can see when I first listened to a song?

*Desktop is unrelated, just wasn't sure about what topic to put this in.Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist?PlanPremiumCountry United KingdomDeviceAcer Aspire My Question or II ...

Newbie

*Desktop is unrelated, just wasn't sure about what topic to put this in. Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist? Plan Premium ...

DennyEMufc

Roadie

37306 Views

1 replies

2 likes

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  • 2 likes

Superuser Contribution Window size

PlanPremiumCountry Buenos Aires, ArgentinaDeviceGigabyte Bki7ha 7500Operating SystemWindows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in desktop mode ON 1- Run Spotify to play some music2-Close to stay runni...

Casual Listener

Plan Premium Country  Buenos Aires, Argentina Device Gigabyte Bki7ha 7500 Operating System Windows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in ...

jennaNL

Casual Listener

4740 Views

5 replies

0 likes

Desktop
settings
Window size
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Superuser Contribution Windows Player Sounds Underwater/Can't Hear Speech

PlanPremiumCountry UkDeviceWindows 7 PCMy Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I use the web player the music/podcasts sound absolutely fine. The desktop clien...

Casual Listener

Plan Premium Country  Uk Device Windows 7 PC My Question or Issue   I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I u...

Jemi

Spotify Legend

1199 Views

3 replies

0 likes

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Superuser Contribution No puedo escuchar en alta calidad.

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.

Casual Listener

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos.   Muchas g...

Jemi

Spotify Legend

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

Solved!! Fallo actividad de amigos y radio

Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC.Me he puesto en contacto 2 veces ya con el soporte y no me han resuelto nada.

Casual Listener

  Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC. Me he puesto en c...

JotaLopes

Newbie

1559 Views

4 replies

0 likes

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Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

Casual Listener

Plan Premium Country  Australia Device Desktop Operating System  Windows 10   My Question or Issue  Unwanted playlists are arriving from the same source evey day even af...

Jemi

Spotify Legend

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

Spotify queda "atascado" en el tiempo

Spotify PremiumArgentinaPC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido en el tiempo", reproduciendo una canción que escuché en mi anteri...

Casual Listener

Spotify Premium Argentina PC, Windows 10   Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido e...

ricardovr22

Regular

766 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

Roadie

  Plan Premium Device PC Operating System Windows 10   I have many playlists, constisting mostly of albums and discogs.  Many of these albums are also local files.  Someti...

Daisy

Spotify Legend

3389 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

No Internet Connection Detected (Error Code: 4)

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...

Casual Listener

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...

Gerrard_B

Casual Listener

1998 Views

3 replies

0 likes

  • 1998 Views
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I can't transfer ALL my MP3 from my PC to my Android device

PlanFreeCountry FRANCEDevicePC + OnePlus 6Operating SystemWin 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I can play them from Spotify PCLocal filesand I can play them from Spotify PCPlayingNow, I create a playlist...

Casual Listener

Plan Free Country  FRANCE Device PC + OnePlus 6 Operating System Win 7 + Android   My Question or Issue   On my PC, I can add a "local" files folder  and I ca...

Arkthur_US

Music Fan

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes