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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81822 Views

40 replies

68 likes

  • 81822 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780546 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19283 Views

20 replies

5 likes

  • 19283 Views
  • 20 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2862 Views

0 replies

4 likes

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Spotify won't output sound on digital optical from Chromecast

PlanPremiumCountry Germany DeviceChinaphone XiaomiChromecast (the normal one, not audio nor 4K) Operating SystemWindows 10 / android My Question or Issue Hi,basically in order to use my beamer, playstation and listen to spotify, I have the following ...

Casual Listener

  Plan Premium Country  Germany   Device Chinaphone Xiaomi Chromecast (the normal one, not audio nor 4K)   Operating System Windows 10 / android   My Question or...

1188 Views

0 replies

5 likes

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Solved!! Spotify Doesn't Respond to Cortana's Requests

PlanPremium DeviceDesktop - LaptopOperating SystemWindows 10My Question or IssueCortana can't play anything on Spotify:Cornata successfully opens up Spotify, but doesn't do anything,it just opens up Spotify as if i were to open it; doesn't direct me ...

Casual Listener

Plan Premium   Device Desktop - Laptop Operating System Windows 10 My Question or Issue Cortana can't play anything on Spotify: Cornata successfully opens up Spotify, but doesn't do any...

kookmao

Casual Listener

12932 Views

3 replies

0 likes

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Cannot use Radio, Artist Radio or Friend feed

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue I am having issues with Radio and Friend Activity. When I open Friend Activity I get the error ( Hmm, the Friend Feed failed to load.) When I try and just open Radio I get th...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  I am having issues with Radio and Friend Activity. When I open Friend Activity I get the...

StormRaging

Casual Listener

993 Views

4 replies

0 likes

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Cannot remove an artist

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got in there because I do not remember ever even liste...

Casual Listener

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got...

Jose_M

Spotify Star

687 Views

3 replies

0 likes

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Solved!! Tracks skips to 20-30 seconds

PlanPremiumCountry PhilippinesDeviceDesktop, also happens in AndroidOperating SystemWindows, android Nougat My Question or Issue So when i play on loop a certain track on a single (only one track) it skips in the middle or around 20-30 seconds of the...

Casual Listener

Plan Premium Country  Philippines Device Desktop, also happens in Android Operating System Windows, android Nougat   My Question or Issue  So when i play on loop a certa...

Luke

Community Legend

16567 Views

3 replies

0 likes

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Solved!! Spotify username only shows up as numbers?

Plan: Student PremiumCountry: United StatesOperating System: Windows 10 My Question or IssueI recently downloaded Spotify on my work computer, and used Facebook to log into my account. Later on, I logged out of Facebook on that computer. Shortly afte...

Newbie

Plan: Student Premium Country: United States Operating System: Windows 10   My Question or Issue I recently downloaded Spotify on my work computer, and used Facebook to log i...

Sebasty

Community Legend

726 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution [Discover] New Release Section for Followed Artists gone?

Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what?Windows Desktop client

Gig Goer

  Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what? Windows Desktop client&n...

Peter

Spotify Legend

1683 Views

8 replies

2 likes

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Superuser Contribution Get rid of ratings

PlanPremiumCountryMexico DeviceDell Inpiron Gaming and a S8Operating SystemWindows 10 My Question or IssueHow can I get rid of ratings to songs in my playlist? So I can really shuffle my playlist and not be listenig a lot more often to the ones with ...

Casual Listener

Plan Premium Country Mexico  Device Dell Inpiron Gaming and a S8 Operating System Windows 10   My Question or Issue How can I get rid of ratings to songs in my playlist? So I can ...

Peter

Spotify Legend

757 Views

3 replies

0 likes

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Music stops after exactly 10 Seconds

PlanPremiumCountryGermanyDeviceFirefox on different systemsOperating SystemWindows 10 My Question or Issue Using the Webplayer my music stops after 10 seconds. I can start a new song, but that stops too.When I change the device from webplayer to mobi...

Newbie

Plan Premium Country Germany Device Firefox on different systems Operating System Windows 10   My Question or Issue   Using the Webplayer my music stops after 10 seconds. I can s...

Schmiddy

Casual Listener

3834 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! Firewall Error code 17

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17.Here's the photo: http://prntscr.com/lep63pI tried some methods: deleting remainings from %appdata% and registry editor after uninstalling, dindn't ...

Casual Listener

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17. Here's the photo:  http://prntscr.com/lep63p I tried some methods: deleting remainin...

Dubee

Casual Listener

1437 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Update

PlanFreeCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue I have error code 17 and I installed old full installer. Everything fine but i don't have (or only I just don't see) a update option and my spotify looks ugly

Regular

  Plan Free Country Poland  Device PC Operating System Windows 10  My Question or Issue  I have error code 17 and I installed old full installer. Everything fine but i d...

DzikuseQ

Regular

905 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now".I reinstalled it like 4 times now, turned off hardware acceleration, etc etc.The web player works f...

Newbie

   So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now". I reinstalled it like 4 times no...

Nykmark

Casual Listener

1572 Views

3 replies

1 likes

broken
bugs
Help
  • 1572 Views
  • 3 replies
  • 1 likes

Spotify on Google Home and Desktop only plays new songs on shuffle play.

PlanPremium for studentsCountry United StatesDeviceGoogle Home and DesktopOperating SystemWindows 10 My Question or Issue Whenever I ask my Google Home to "shuffle my songs on Spotify" or press the shuffle play button on Spotify for Windows in my son...

Newbie

Plan Premium for students Country  United States Device Google Home and Desktop Operating System Windows 10   My Question or Issue  Whenever I ask my Google Home to "shuffle ...

1008 Views

0 replies

0 likes

Google Home
Shuffle play
Windows
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Dragging music to playlist

PlanPremiumCountry PolandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't drag any song to a different playlist or rearrange the order of songs. I tried reinstalling Spotify and it didn't help

Casual Listener

Plan Premium Country  Poland Device Desktop Operating System Windows 10   My Question or Issue I can't drag any song to a different playlist or rearrange the order of songs. ...

M0NIK4

Casual Listener

655 Views

2 replies

0 likes

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Spotify is on autostart and is freezing windows 10

As a result, I cannot use the PC at all. I have tried to quickly uninstall the app before Spotify get going but it does not do so quickly enough, Spotify starts and the whole thing freezes. It has been like this for a couple of days.

Casual Listener

As a result, I cannot use the PC at all. I have tried to quickly uninstall the  app before Spotify get going  but it does not do so quickly enough, Spotify starts and the whole thing freeze...

DGVhythe

Casual Listener

474 Views

2 replies

0 likes

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adng local files freezes computer

PlanPremiumCountry CanadaDevicedesktopOperating Systemwindows 10 My Question or Issue Spotify keeps freezing my computer. I have a rather large collection and the program freezes the whole computer while loading it. I leave the program running in the...

Casual Listener

Plan Premium Country  Canada Device desktop Operating Systemwindows 10   My Question or Issue  Spotify keeps freezing my computer. I have a rather large collection and the pro...

fossilized

Casual Listener

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
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Solved!! Playlist's description is reverting

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description for some reason. I've had this issue several times a...

Casual Listener

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description f...

7NowIs

Casual Listener

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! Interface Looks changed

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSince today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with the playlists on the left is enlarged towards the right greatly and th...

Casual Listener

Plan Premium Device PC Operating System Windows 10  My Question or Issue Since today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with ...

Loxer

Community Legend

678 Views

3 replies

0 likes

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Restarting filter in playlist doesn't play all the songs of the playlist

CountrySpainDevicePC, MacBook Pro mid-2012Operating SystemWindows 7, macOS MojaveVersion1.0.92.390.g2ce5ec7d My Question or IssueHello, I've noticed the following issue: I have a very large playlist that I use as a personalized radio (almost 6,000 so...

Composer

Country Spain Device PC, MacBook Pro mid-2012 Operating System Windows 7, macOS Mojave Version 1.0.92.390.g2ce5ec7d   My Question or Issue Hello, I've noticed the following issue: I ha...

Lousan92

Composer

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes