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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88981 Views

40 replies

68 likes

  • 88981 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

832343 Views

530 replies

64 likes

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  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32590 Views

33 replies

7 likes

  • 32590 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3767 Views

0 replies

4 likes

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  • 4 likes

Randomly switching playlists

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran out of songs. Why is this happening? Running latest ver...

Roadie

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran...

523 Views

0 replies

0 likes

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Solved!! NOT LOADING SOMEONE HELP PLEASE

PlanFreeCountryUSA DeviceChromebookOperating SystemChromebook My Question or Issue My WiFi is strong and it always works, but whenever I search up songs, it takes forever to load and takes forever to play a playlist, even my playlist and it is annoyi...

Casual Listener

Plan Free Country USA  Device Chromebook Operating System Chromebook  My Question or Issue  My WiFi is strong and it always works, but whenever I search up songs, it takes for...

JamesCBridges

Gig Goer

1204 Views

2 replies

0 likes

Other
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Superuser Contribution Can't play the current song

PlanPremiumCountrySingaporeDeviceWindows desktop (self built)Operating SystemWindows 10 My Question or IssueHi Whenever i click on a song to play on my Spotify, it doesn't play immediately. The time stays at 0:00, and sometimes the album cover of the...

Casual Listener

Plan Premium Country Singapore Device Windows desktop (self built) Operating System Windows 10   My Question or Issue Hi    Whenever i click on a song to play on my Spotify...

mattomus

Newbie

5323 Views

25 replies

2 likes

  • 5323 Views
  • 25 replies
  • 2 likes

Can't play the current song right after subscribing to premium

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 7 My Question or Issue Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I approved it through paypal, I couldnt listen to songs anymore. Why?

Newbie

Plan Premium Country Israel  Device PC Operating System Windows 7  My Question or Issue  Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I appr...

Luke

Community Legend

620 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Volume to low (again)

PlanPremiumCountryNorway DeviceHuawei Matebook X ProOperating SystemWindows 10 My Question or Issue Sound level out of Spotify is to low! At max volume it is not enjoyable. I have maxed out all sound levels... as you can see by my attached picture of...

Regular

Plan Premium Country Norway  Device Huawei Matebook X Pro Operating System Windows 10   My Question or Issue  Sound level out of Spotify is to low! At max volume it is not en...

Luke

Community Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Songs randomly skipping on all platforms.

PlanPremiumCountry USADevicemoto razer (android) and PC app My Question or IssueI've seen similar issues such as this that seem to be device related. But I am having the issue across all platforms. Ill be half way through a song and the song will ski...

Casual Listener

Plan Premium Country  USA Device moto razer (android) and PC app   My Question or Issue I've seen similar issues such as this that seem to be device related. But I am having the iss...

codstar

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
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Moods and Genres not working in Windows client

Another user commented on this and I tried to add a reply to that post but there was no option to do so. For months now, none of the options under Discover (e.g., Top Lists, Genres & Moods) have not been working in my Spotify players for Windows. Thi...

Newbie

Another user commented on this and I tried to add a reply to that post but there was no option to do so.    For months now, none of the options under Discover (e.g., Top Lists, Genre...

386 Views

0 replies

0 likes

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Won't boot up spotify and get an error message for a folder i don't have permissions to

PlanFreeCountry USADevicePersonal Gaming Laptop (msi gl62m 7rdx)Operating SystemWindows 10 ( just updated a few days ago) My Question or Issue So for the last day or two every time i've tried to boot up spotify i get this message: "C:Program Files\Wi...

Casual Listener

Plan Free Country  USA Device Personal Gaming Laptop (msi gl62m 7rdx) Operating System Windows 10 ( just updated a few days ago)   My Question or Issue  So for the last day o...

Sans3012

Casual Listener

1945 Views

2 replies

0 likes

  • 1945 Views
  • 2 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can import it." The issue only began today when I turned my computer on and attempted t...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue  "Spotify can't play this right now. If you have the file on your computer you...

Twixmonkey

Gig Goer

22958 Views

5 replies

1 likes

  • 22958 Views
  • 5 replies
  • 1 likes

PC won't play music videos

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10Spotify Version1.0.92.390.g2ce5ec7d (Windows Store version) My Question or IssueMy PC won't load or play music videos.

Newbie

Plan Premium Country Australia Device PC Operating System Windows 10 Spotify Version 1.0.92.390.g2ce5ec7d (Windows Store version)     My Question or Issue My PC won't load or p...

621 Views

0 replies

2 likes

Windows
  • 621 Views
  • 0 replies
  • 2 likes

My Spotify Will not play songs on desktop

PlanPremiumCountry CanadaDeviceWindows 10 LaptopOperating SystemWindows 10 IssueAfter a while, my spotify will not play any song that i do not have in a playlist or saved to my computer. It only works on my phone, but i like the higher volume on my c...

Newbie

Plan Premium Country  Canada Device Windows 10 Laptop Operating System Windows 10  Issue After a while, my spotify will not play any song that i do not have in a playlist or saved ...

PASSIONHIT

Composer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Spotify pc issue

Plan: PremiumCountry: CanadaDevice: Hp Spectre 13Operating System: Windows 10My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file on yourc omputer you can import it", but it plays perfectly ...

Casual Listener

Plan: Premium Country: Canada Device: Hp Spectre 13 Operating System: Windows 10 My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file o...

Billy-J

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Won't Play From Whole Playlist

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some song. When I don't shuffle, I can skip to the next ...

Regular

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some ...

dmc17

Casual Listener

5393 Views

1 replies

1 likes

  • 5393 Views
  • 1 replies
  • 1 likes

Can I create a queue where I order playlists instead of songs?

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select.I'm posting this, because I don't have the same numbers of song per playlist, I want to liste...

Casual Listener

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select. I'm posting this, because I don't have t...

RockstarFischer

Composer

859 Views

3 replies

0 likes

Queue of Playlists
  • 859 Views
  • 3 replies
  • 0 likes

Spotify Playlists on SONOS (Desktop) are not mine

PlanPremiumCountry UKDevicePCOperating System(Windows) My Question or IssueSpotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers

Newbie

Plan Premium Country  UK Device PC Operating System (Windows)  My Question or Issue Spotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers  

RockstarFischer

Composer

599 Views

1 replies

0 likes

Playlists
  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Can't open artist pages or any album pages

PlanFreeCountryEnglandDevicePC Operating SystemWindows 10 My Question or IssueI can't open any artists or albums. It just shows the "Something went wrong" error, regardless of if I open it from my libary or the search bar. I've tried reinstalling it,...

Casual Listener

Plan Free Country England Device PC  Operating System Windows 10   My Question or Issue I can't open any artists or albums. It just shows the "Something went wrong" error, regardl...

YeetLord

Casual Listener

3266 Views

4 replies

2 likes

  • 3266 Views
  • 4 replies
  • 2 likes

Browse not working

PlanPremiumCountryUSA Device(Windows 10 PC)Operating System(Windows 10) My Question or Issue The Browse tab of the Spotify app is not functioning. Error message: "There was a problem displaying this page."I've tried reinstalling Spotify, but that onl...

Newbie

Plan Premium Country USA   Device (Windows 10 PC) Operating System (Windows 10)   My Question or Issue  The Browse tab of the Spotify app is not functioning. Error mess...

Jasonc126

Roadie

8802 Views

15 replies

15 likes

  • 8802 Views
  • 15 replies
  • 15 likes

Spotify Desktop not showing album art

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 7 EnterpriseService Pack 164-bit OS My Question or IssueI can't get the Album Art to show up in Spotify Desktop (PC) no matter what I try. Yes, I've "resized the window" about 23,476 times an...

Casual Listener

Plan Free/Premium Country  USA Device PC Operating System Windows 7 Enterprise Service Pack 1 64-bit OS   My Question or Issue I can't get the Album Art to show up in Spotify De...

shübes

Casual Listener

1464 Views

2 replies

0 likes

  • 1464 Views
  • 2 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountrySweden DevicePC Win 8.1Operating SystemWindows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have the file on your computer you can import it." on most artist. Not all but some. Why i...

Casual Listener

Plan Premium Country Sweden  Device PC Win 8.1 Operating System Windows 8.1   My Question or Issue  I keep getting the message "Spotify can't play this right now. If you have...

PlaZooM

Casual Listener

1325 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1325 Views
  • 3 replies
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Bug report: Windows Spotify keeps same song

PlanPremium Operating SystemWindows 10 version 1803 Spotify VersionSpotify 1.0.92.390 My Question or IssueThis issue has been confirmed for both the Microsoft Store and the Executable from Spotify's website. When quitting Spotify within the app (Ctrl...

Newbie

Plan Premium     Operating System Windows 10 version 1803   Spotify Version Spotify 1.0.92.390   My Question or Issue This issue has been confirmed for both the Mi...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes