Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70416 Views
79 replies
27 likes

70416 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86729 Views
279 replies
22 likes

86729 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6266 Views
1 replies
6 likes

6266 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146667 Views
0 replies
26 likes
Mac
Windows

146667 Views
0 replies
26 likes

Daily Mix present on mobile, present but empty on web, not present at all on desktop

PlanFreeCountryUSDeviceDell XPS 15 9560, moto x4Operating SystemWindows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or IssueDaily Mixes have appeared on my phone ever since I got my account, even befo...

a52
Regular
Plan Free Country US Device Dell XPS 15 9560, moto x4 Operating System Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or Issue ...
2018-10-04 12:50:35 AM
2018-10-12 9:59:31 PM
Sebasty
Community Legend
618 Views
6 replies
1 likes

618 Views
6 replies
1 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

DoomProGamer
Regular
Plan Free/Premium Country New Zealand Device Desktop Operating System Windows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me...
2018-10-12 5:14:09 AM
2018-10-12 7:32:48 PM
comic_sans
Regular
371 Views
2 replies
1 likes

371 Views
2 replies
1 likes

Can't download spotify - Can't connec to windows store

PlanPremiumCountryUSA DeviceMIcrosoft SurfaceOperating SystemWindows 10) My Question or IssueWhen I go to download the spotify app, the website sends me to the windows store and it pops up saying "The address wasn’t understoodFirefox doesn’t know how...

Cwolf16
Newbie
Plan Premium Country USA Device MIcrosoft Surface Operating System Windows 10) My Question or Issue When I go to download the spotify app, the website sends me to the windows...
2018-10-12 5:08:52 PM
2018-10-12 6:48:26 PM
Billy-J
Spotify Star
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Skins for the player

I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters is killing my eyes. I've actually gone so far as to cancel my premium service bec...

Smooch
Regular
I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters ...
2018-10-11 10:00:11 PM
2018-10-12 6:05:39 PM
Jollygood
Casual Listener
1427 Views
2 replies
0 likes

1427 Views
2 replies
0 likes

Solved!! [Desktop] Daily Mixes not available

Plan - PremiumCountry - GermanyDevice - Windows 10 Laptop My Question or IssueSince a while, my daily mixes disappeared from my spotify desktop player. They are still available on my android app and in the web player. The complete Tab "Featured" is m...

Olli6
Casual Listener
Plan - Premium Country - Germany Device - Windows 10 Laptop My Question or Issue Since a while, my daily mixes disappeared from my spotify desktop player. They are still available on my a...
2018-10-12 10:53:52 AM
2018-10-12 11:06:59 AM
Olli6
Casual Listener
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Disliked Songs from Previous Week Display for Current Week for Release Radar

PlanPremiumCountryCanadaDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI love that you guys added the like/dislike option for Release Radar and Discover Weekly but there is an issue with it. I'm not sure if this issue is ...

st0rmtrooperx
Casual Listener
Plan Premium Country Canada Device Microsoft Surface Pro 4 Operating System Windows 10 My Question or Issue I love that you guys added the like/dislike option for Release Radar and D...
2018-10-05 8:36:08 PM
2018-10-12 10:25:29 AM
drottnar
Casual Listener
226 Views
1 replies
3 likes

226 Views
1 replies
3 likes

can't turn off publishing my activity in spotify

PlanPremiumCountry HungaryOperating SystemWindows 10My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of Spotify on Windows 10, on PC and and on notebook. If I turn it off, next t...

Caotico1988
Casual Listener
Plan Premium Country Hungary Operating System Windows 10 My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of...
2018-08-30 10:54:57 AM
2018-10-11 12:58:34 AM
fonchi
Newbie
728 Views
2 replies
2 likes

728 Views
2 replies
2 likes

Superuser Contribution Can't listen to locally uploaded music

PlanPremium Operating SystemWindows 10 I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files options to listen to some games' OST's and it worked. However now, it appears that I'm un...

W01Fi3
Casual Listener
Plan Premium Operating System Windows 10 I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files opt...
2018-09-23 10:45:08 AM
2018-10-11 9:50:59 PM
W01Fi3
Casual Listener
428 Views
3 replies
0 likes

428 Views
3 replies
0 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4584750) PlanPremiumCountry USDeviceGalaxy S9+ (8.0,...

clicheusername
Gig Goer
(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4...
2018-10-11 8:12:31 PM
2018-10-11 8:24:23 PM
clicheusername
Gig Goer
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Wrong songs being played - list of searched songs play in strange order when not in default order.

PlanPremiumCountry UKDeviceDesktop PC Operating Systemwin 7 My Question or Issue After searching for any song, when I sort the results (by title, artist or time), the song i click doesnt play, another song in the list is chosen, this also happens whe...

loggyboy
Regular
Plan Premium Country UK Device Desktop PC Operating System win 7 My Question or Issue After searching for any song, when I sort the results (by title, artis...
2018-09-19 5:42:45 PM
2018-10-11 4:55:06 PM
loggyboy
Regular
379 Views
2 replies
1 likes

379 Views
2 replies
1 likes

Completely blank screen when trying to view spotify, which was previously working last week on same

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome).Have tried restarting laptop, refreshing, re-connecting to wifi...

mjung89
Newbie
Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome). Have tried restarting laptop, refreshing, re-connecti...
2018-10-10 12:18:58 AM
2018-10-11 2:49:08 PM
Loxer
Community Legend
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Superuser Contribution Random song starts playing if idle too long.

So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist called Baczek started playing, then one called Wyspa, then one called G...

NNNrrr11122
Newbie
So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist calle...
2018-10-08 10:05:53 PM
2018-10-11 1:04:40 PM
Guido
Spotify Legend
282 Views
1 replies
1 likes

282 Views
1 replies
1 likes

Superuser Contribution Problems with the random algorithm

PlanPremiumCountry IsraelDeviceDesktopOperating SystemWindows 10TLDRFirst period of time after adding songs to a playlist they are not randomized properly on desktop.My Question or IssueI made a playlist of a band I like called Axxis. The band releas...

Pantheon
Newbie
Plan Premium Country Israel Device Desktop Operating System Windows 10 TLDR First period of time after adding songs to a playlist they are not randomized properly on desktop. My Quest...
2018-10-08 10:09:50 PM
2018-10-11 1:01:03 PM
Guido
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution Help with premium for family

I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot)However, they cannot create their own accounts. When they click on Accept Invitation they are taken to the login screen. I have never had the ability ...

nates280
Newbie
I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot) However, they cannot create their own accounts. When they click on Accept Invita...
2018-10-09 1:45:35 PM
2018-10-11 12:27:55 PM
Guido
Spotify Legend
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Superuser Contribution While on Spotify Desktop, it is appearing on mobile status bar

Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify installed with the same account being logged in). I can remove it from the st...

lafengine
Casual Listener
Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify i...
2018-10-09 4:28:42 PM
2018-10-11 12:12:36 PM
Guido
Spotify Legend
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Solved!! How to change the title of a playlist

PlanFreeCountry The NetherlandsDeviceHPOperating SystemWindows 8.1 My Question or Issue Hi,I have looked all over the internet and I can't find a thing about how to change the title of a playlist. So that's why I posted this message here. Anyway does...

raviligthart-nl
Casual Listener
Plan Free Country The Netherlands Device HP Operating System Windows 8.1 My Question or Issue Hi, I have looked all over the internet and I can't find a thing about how ...
2018-10-10 10:56:11 PM
2018-10-11 7:55:08 AM
raviligthart-nl
Casual Listener
1698 Views
2 replies
0 likes

1698 Views
2 replies
0 likes

Podcasts don't remember position (randomly)

From a couple of days I've noticed something bad about podcasts that I've didn't observe before. I listen to podcasts quite often. They are sometimes very long so I listen to them in few parts. And it was working perfectly. Podcasts were starting whe...

mp-ror
Regular
From a couple of days I've noticed something bad about podcasts that I've didn't observe before. I listen to podcasts quite often. They are sometimes very long so I listen to them in few par...
2018-01-24 7:44:26 AM
2018-10-11 6:04:39 AM
Mchico
Newbie
18304 Views
27 replies
73 likes

18304 Views
27 replies
73 likes

Superuser Contribution Daily Mix is different from smartphone

DeviceWindows laptop and Android smartphoneMy Question or Issue My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update

jooji-san
Casual Listener
Device Windows laptop and Android smartphone My Question or Issue My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update
2018-07-11 4:37:03 PM
2018-10-11 3:49:54 AM
Benjissimo
Casual Listener
2259 Views
6 replies
6 likes

2259 Views
6 replies
6 likes

More daily mixes on mobile than on desktop

On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available.

user-removed
Visitor
On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available.
2018-07-26 8:17:47 PM
2018-10-11 3:49:09 AM
Benjissimo
Casual Listener
1105 Views
4 replies
3 likes

1105 Views
4 replies
3 likes

Solved!! Add artist hyperlinks to a Spotify playlist?

Hey Spotify fam! Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week.

keepbouncing
Composer
Hey Spotify fam! Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week.
2018-09-30 1:52:35 AM
2018-10-10 11:57:28 PM
keepbouncing
Composer
789 Views
4 replies
0 likes

789 Views
4 replies
0 likes

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