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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81482 Views

40 replies

68 likes

  • 81482 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778620 Views

503 replies

64 likes

  • 778620 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18670 Views

19 replies

5 likes

  • 18670 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2823 Views

0 replies

4 likes

  • 2823 Views
  • 0 replies
  • 4 likes

Spotify Desktop not showing album art

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 7 EnterpriseService Pack 164-bit OS My Question or IssueI can't get the Album Art to show up in Spotify Desktop (PC) no matter what I try. Yes, I've "resized the window" about 23,476 times an...

Casual Listener

Plan Free/Premium Country  USA Device PC Operating System Windows 7 Enterprise Service Pack 1 64-bit OS   My Question or Issue I can't get the Album Art to show up in Spotify De...

shübes

Casual Listener

1436 Views

2 replies

0 likes

  • 1436 Views
  • 2 replies
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Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountrySweden DevicePC Win 8.1Operating SystemWindows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have the file on your computer you can import it." on most artist. Not all but some. Why i...

Casual Listener

Plan Premium Country Sweden  Device PC Win 8.1 Operating System Windows 8.1   My Question or Issue  I keep getting the message "Spotify can't play this right now. If you have...

PlaZooM

Casual Listener

1287 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1287 Views
  • 3 replies
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Bug report: Windows Spotify keeps same song

PlanPremium Operating SystemWindows 10 version 1803 Spotify VersionSpotify 1.0.92.390 My Question or IssueThis issue has been confirmed for both the Microsoft Store and the Executable from Spotify's website. When quitting Spotify within the app (Ctrl...

Newbie

Plan Premium     Operating System Windows 10 version 1803   Spotify Version Spotify 1.0.92.390   My Question or Issue This issue has been confirmed for both the Mi...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Problem displaying Browse

PlanFree Operating SystemWindows 10 For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify version for PC and I also tried to re-install the same but to no avail. I have a...

Regular

Plan Free     Operating System Windows 10   For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify...

LeeYo

Newbie

1015 Views

3 replies

4 likes

Browse
Windows 10
  • 1015 Views
  • 3 replies
  • 4 likes

Error Message?

Why is this message coming up when spotify loads "There was a problem displaying this page. This page does not exist or an error occured" Help!

Roadie

Why is this message coming up when spotify loads "There was a problem displaying this page.  This page does not exist or an error occured"  Help!  

Billy-J

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Local Files not available via Songs, Albums, or Artists playlists

PlanPremiumCountry USDeviceWindows, Samsung Note 8Operating SystemWindows 10, Android My Question or IssueI'm not sure if this is more ofa question or a suggestion. But there doesn't seem to be a way to get your local music that isn't available on sp...

Newbie

Plan Premium Country  US Device Windows, Samsung Note 8 Operating System Windows 10, Android   My Question or Issue I'm not sure if this is more ofa question or a suggestion. But ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Solved!! No home page windows destop

PlanFree/PremiumCountry FranceDeviceWindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) windowsMy Question or Issue HelloI m french.I have no home page when I use Spotify on my windows computer."this page does'nt exist""display problem"I c...

Casual Listener

Plan Free/Premium Country  France Device Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.)  windows My Question or Issue  Hello I m french. I have no ho...

fanchedk

Casual Listener

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Album art not showing for some local file songs

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 64-bit My Question or IssueMy issue is that the album art does not show for all my imported local songs in Spotify. It works for some tracks, but not all. They have all been treated the exac...

Casual Listener

Plan Premium Country Sweden  Device PC Operating System Windows 10 64-bit   My Question or Issue My issue is that the album art does not show for all my imported local songs in Sp...

HenrikoMagnific

Casual Listener

4158 Views

3 replies

1 likes

album
art
cover
  • 4158 Views
  • 3 replies
  • 1 likes

when i shuffle my playlist, it (108 songs) does not put all my songs in the shuffle.

im on free, and i haven't ever had this problem until recently i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

Regular

im on free, and i haven't ever had this problem until recently   i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

dmc17

Casual Listener

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Media keys no longer work when window is inactive

As the title suggests, my media keys on my keyboard are no longer working for spotify.I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enabled that was suggested as an issue on other topics.I ...

Casual Listener

As the title suggests, my media keys on my keyboard are no longer working for spotify. I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enab...

MartynMc

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

No sound

PlanPremiumCountryUSA DeviceThinkpadOperating SystemWindows My Question or IssueThe song is playing but there's no sound. I've restarted my computer and uninstalled/reinstalled the application on my computer.

Newbie

Plan Premium Country USA   Device Thinkpad Operating System Windows   My Question or Issue The song is playing but there's no sound. I've restarted my computer and uninstalled/re...

RockstarFischer

Composer

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

NOT SYNC between Desktop's fav and Mobile fav

PlanPremiumCountry ItalyDeviceAsus ROG / Huawei P9 LiteOperating SystemWindows 10 / Android My Question or IssueHello staff,I notice that when I save my favourites on the Mobile App, they are not syncing in my Desktop software. I tried to turn playba...

Newbie

Plan Premium Country  Italy Device Asus ROG / Huawei P9 Lite Operating System Windows 10 / Android   My Question or Issue Hello staff, I notice that when I save my favourites on ...

RockstarFischer

Composer

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

My Browse, Podcast, and Videos pages no longer display

PlanPremiumCountry USADeviceLenovo desktopOperating System Windows 10 My Question or IssueStarting yeserday, when I click on the Browse, Vidoes or Podcast pages, all I get is an error message saying "There is a problem displaying this page!" and "Thi...

Newbie

    Plan Premium Country  USA Device Lenovo desktop Operating System  Windows 10   My Question or Issue Starting yeserday, when I click on the Browse, Vidoes or P...

RockstarFischer

Composer

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

disconnect my devices

PlanPremiumDeviceDesktop PC ( Windows 7), Laptop (Linux)My Question or Issue how do i disconnect my devices? i am usually listening to music with my headphones and its really anoying to have to manually switch between PC and Laptop in spotify when I ...

Newbie

Plan Premium Device Desktop PC ( Windows  7), Laptop (Linux) My Question or Issue   how do i disconnect my devices? i am usually listening to music with my headphones and its really a...

Sebasty

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Play button does not play music

PlanPremiumCountry DevicePCOperating SystemW10 My Question or Issue If I search for an artist, then in the search results, click the main play button, just where it says "Top results", I don't hear anything. Also, if I then click on the artist, and g...

Music Fan

Plan Premium Country   Device PC Operating System W10   My Question or Issue  If I search for an artist, then in the search results, click the main play button, just where it...

Sebasty

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Copy playlist URI will other user be notified

Hello, I was wondering if I copy the playlist URI of another user if they will be notified. Thanks!

Newbie

Hello,   I was wondering if I copy the playlist URI of another user if they will be notified.   Thanks!  

Sebasty

Community Legend

2741 Views

1 replies

0 likes

  • 2741 Views
  • 1 replies
  • 0 likes

30 second preview on Facebook is broken

Hello,I have been googling and searching this site for about 2 hours now and still have found no working solution.Every time I try to share my new track (below)https://open.spotify.com/track/35HrEbBHWmVBKhagusYBw2to Facebook it just creates a link wi...

Casual Listener

  Hello, I have been googling and searching this site for about 2 hours now and still have found no working solution. Every time I try to share my new track (below) https://open.spotify....

Sebasty

Community Legend

2426 Views

3 replies

2 likes

  • 2426 Views
  • 3 replies
  • 2 likes

Superuser Contribution Volumen se baja solo cuando me escriben por Facebook o Whatsapp

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando PlanPremiumCountry Chile DevicePCOperating SystemW7 My Question or Issue ¿Hay alguna forma de corregirlo? y si es así, ¿podrían indicarme como hacerlo?

Casual Listener

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando  Plan Premium Country  Chile   Device PC Operating System W7   My Question or Issue &n...

Tyrano90

Casual Listener

2611 Views

4 replies

0 likes

chile
esp
español
Facebook
notificaciones
volume
Volumen
whatsapp
  • 2611 Views
  • 4 replies
  • 0 likes

Spotify won't output sound on digital optical from Chromecast

PlanPremiumCountry Germany DeviceChinaphone XiaomiChromecast (the normal one, not audio nor 4K) Operating SystemWindows 10 / android My Question or Issue Hi,basically in order to use my beamer, playstation and listen to spotify, I have the following ...

Casual Listener

  Plan Premium Country  Germany   Device Chinaphone Xiaomi Chromecast (the normal one, not audio nor 4K)   Operating System Windows 10 / android   My Question or...

1185 Views

0 replies

5 likes

  • 1185 Views
  • 0 replies
  • 5 likes