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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9443 Views

95 replies

43 likes

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  • 95 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

830 Views

12 replies

1 likes

Possible Bug
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  • 12 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

1990 Views

34 replies

2 likes

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  • 34 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8344 Views

0 replies

4 likes

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  • 4 likes

Solved!! Switching to Spotify

Hello, I'm using a PC with Windows 10 installed. Here's my question: For the longest time, the way I've been discovering music is just coming across a random song and downloading the discography of the said group, after eliminating the songs I didn't...

Newbie

  Hello,   I'm using a PC with Windows 10 installed. Here's my question:   For the longest time, the way I've been discovering music is just coming across a random song and downlo...

Mantisentil

Community Legend

682 Views

1 replies

0 likes

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  • 1 replies
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Some songs don't load while others play fine

PlanFreeCountry United States (California)DevicePCOperating SystemWindows 7 My Question or IssueWhile some songs on Spotify play back fine, some I cannot play at all. I can double-click the song and it will just look like it's loading forever and nev...

Visitor

Plan Free Country  United States (California) Device PC Operating System Windows 7   My Question or Issue While some songs on Spotify play back fine, some I cannot play at all. I ...

user-removed

Not applicable

699 Views

1 replies

0 likes

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  • 1 replies
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Songs Skip on Web Player and Android

PlanPremiumCountry USADevice(Samsung Galaxy S6)Operating System(Windows 10, and android) My Question or Issue I have posted about this and only one answer received and never a follow up. I have done evrything told here as to clear cache delete and re...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy S6) Operating System (Windows 10, and android)   My Question or Issue  I have posted about this and only one answer received ...

711 Views

0 replies

1 likes

skipping
SONGS SKIP
  • 711 Views
  • 0 replies
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Spotify App doesn't work on windows 7.

PlanPremiumCountry USADevice PC Operating SystemWindows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for weeks. When it opens up, it's just blank and it freezes up. I can't end it in my processes because there's...

Casual Listener

  Plan Premium Country  USA Device  PC  Operating System Windows 7   My Question or Issue  Spotify application doesn't work at all. It's been like this for we...

Sebasty

Community Legend

7168 Views

5 replies

3 likes

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  • 5 replies
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"Spotify can't play this right now. If you have this file on your computer you can import it"

PlanPremium DeviceDesktopOperating SystemWindows 7 Ultimate This is driving me beyond insane. Absolutely nothing can play.Please help. EDIT: It was an EQ software. My issue is fixed now.

Casual Listener

Plan Premium  Device Desktop Operating System Windows 7 Ultimate   This is driving me beyond insane. Absolutely nothing can play. Please help.   EDIT: It was an EQ software.&...

tsukumawa

Casual Listener

676 Views

2 replies

0 likes

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  • 2 replies
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Spotify doesn't remember last song i played and deletes the queue

PlanPremiumCountry NetherlandsOperating SystemWindows 10 My Question or IssueWhen I shut down and re-open spotify after listening to some songs it doesn't remember where I was the last time I used spotify, instead of that it just goes to a blank queu...

Newbie

Plan Premium Country  Netherlands Operating System Windows 10   My Question or Issue When I shut down and re-open spotify after listening to some songs it doesn't remember where I w...

930 Views

0 replies

5 likes

  • 930 Views
  • 0 replies
  • 5 likes

Spotify exit by itself

PlanPremiumCountryChina, Hong Kong Operating SystemWindows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes or even quicker, however, if l minimize the window, spotify won't close, l have tried reins...

Newbie

Plan Premium Country China, Hong Kong  Operating System Windows 10   My Question or Issue  When l view Spotify pages, Spotify will close by itself after a few minutes&nbsp...

454 Views

0 replies

0 likes

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Delate from my local files songs from Spotify

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more.PlanPremiumCountryMexico DeviceWindows 8Operating Sys...

Newbie

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more. ...

365 Views

0 replies

0 likes

  • 365 Views
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Activity feed future

PlanPremiumCountryCzechia My Question or IssueHi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the future? It's a great way to discover new music and it would be sad to see it removed.

Newbie

Plan Premium Country Czechia    My Question or Issue Hi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the fu...

Keanu_C

Community Legend

440 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify web player black screen

PlanPremiumCountryUS DeviceLaptopOperating SystemWindows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Tried logging out of all devices, clearing cache, uninstalled chrome. Idk what to do

Casual Listener

Plan Premium Country US   Device Laptop Operating System Windows   Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Trie...

Keanu_C

Community Legend

1078 Views

1 replies

0 likes

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  • 1 replies
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Some spotify songs won't load

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...

Regular

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10.  When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...

Billy-J

Spotify Star

3146 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify won't play any new song I try to play.

Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in my library or previously saved play perfectly, only new ...

Casual Listener

Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in ...

Sebasty

Community Legend

21760 Views

29 replies

8 likes

  • 21760 Views
  • 29 replies
  • 8 likes

Superuser Contribution I CAN ONLY LISTEN SONGS ON MY ALBUMS PLZ HELP

PlanFreeOperating SystemWindows 10 My Question or IssueI CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPPENS. NEVER HAD THIS KIND OF PROBLEM WITH SPOTIFY HOPEFULLY THERE IS ...

Regular

Plan Free Operating System Windows 10   My Question or Issue I CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPP...

shimanoz32

Regular

1257 Views

4 replies

0 likes

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Superuser Contribution Last played list empty on Windows

PlanPremiumCountry GermanyDevice(Huawei P10 Lite, PC)Operating SystemAndroid, Windows 10) My Question or Issue Hey,since some days my "Last played" (or in German "Zuletzt gehört" or "Zuletzt gespielt", differs from OS to Os) list is empty on Spotify ...

Casual Listener

Plan Premium Country  Germany Device (Huawei P10 Lite, PC) Operating System Android, Windows 10)   My Question or Issue  Hey, since some days my "Last played" (or in German ...

Peter

Spotify Legend

1299 Views

3 replies

0 likes

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  • 0 likes

Superuser Contribution Daft Punk won't play on my PC or Android

PlanPremiumCountryUnited StatesDevicePC, Android Phone My Question or IssueSince getting premium I have been unable to listen to Daft Punk on my PC or Phone. It's the only artist I've found that says 'Spotify can't play this right now" for and it's q...

Visitor

  Plan Premium Country United States Device PC, Android Phone     My Question or Issue Since getting premium I have been unable to listen to Daft Punk on my PC or Phone.&nbsp...

Peter

Spotify Legend

1565 Views

3 replies

0 likes

can't play
Daft punk
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  • 0 likes

Superuser Contribution Quiet Song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...

Casual Listener

  Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...

Peter

Spotify Legend

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
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Sorting No Longer Available

Plan PremiumCountry USA DeviceLaptopOperating SystemWindows 10 My Question or Issue When browsing through search results, I have always been able to sort the results by clicking a column heading (ie. Artist, Title). As of the past two weeks or so, I ...

Casual Listener

Plan Premium Country USA   Device Laptop Operating System Windows 10   My Question or Issue  When browsing through search results, I have always been able to sort the res...

dfinney23

Casual Listener

1387 Views

6 replies

12 likes

  • 1387 Views
  • 6 replies
  • 12 likes

Ordem de playlists criadas

PlanFreeCountry BrasilDeviceDesktopOperating SystemWindows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e reorganizando as músicas, porém enfrento um problema que não consegui resolver.Em outr...

Casual Listener

Plan Free Country  Brasil Device Desktop Operating System Windows 8.1   My Question or Issue  Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e ...

Bittencourt

Spotify Star

995 Views

3 replies

0 likes

Desktop
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Artists, Albums, Stations, Podcasts, Recently Played and Discover Weekly are empty.

PlanFree/PremiumCountry USDeviceLenovo Thinkpad T400/T420Operating SystemWindows 7/10 My Question or IssueSee attachment. The issue is fixed temporarily by reinstalling the app, but it comes back eventually. The issue started when I had premium but I...

Newbie

Plan Free/Premium Country  US Device Lenovo Thinkpad T400/T420 Operating System Windows 7/10   My Question or Issue See attachment. The issue is fixed temporarily by reinstalling ...

458 Views

0 replies

0 likes

  • 458 Views
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can't report a playlist with offensive title

CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...

Casual Listener

 Country France   Operating System Windows 7    My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...

Othli

Casual Listener

1161 Views

2 replies

0 likes

offensive
report
support
  • 1161 Views
  • 2 replies
  • 0 likes