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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83603 Views

40 replies

68 likes

  • 83603 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792624 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23228 Views

25 replies

7 likes

  • 23228 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3037 Views

0 replies

4 likes

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My Spotify Will not play songs on desktop

PlanPremiumCountry CanadaDeviceWindows 10 LaptopOperating SystemWindows 10 IssueAfter a while, my spotify will not play any song that i do not have in a playlist or saved to my computer. It only works on my phone, but i like the higher volume on my c...

Newbie

Plan Premium Country  Canada Device Windows 10 Laptop Operating System Windows 10  Issue After a while, my spotify will not play any song that i do not have in a playlist or saved ...

PASSIONHIT

Composer

380 Views

1 replies

0 likes

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Spotify pc issue

Plan: PremiumCountry: CanadaDevice: Hp Spectre 13Operating System: Windows 10My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file on yourc omputer you can import it", but it plays perfectly ...

Casual Listener

Plan: Premium Country: Canada Device: Hp Spectre 13 Operating System: Windows 10 My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file o...

Billy-J

Spotify Star

499 Views

1 replies

0 likes

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Won't Play From Whole Playlist

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some song. When I don't shuffle, I can skip to the next ...

Regular

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some ...

dmc17

Casual Listener

5354 Views

1 replies

1 likes

  • 5354 Views
  • 1 replies
  • 1 likes

Can I create a queue where I order playlists instead of songs?

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select.I'm posting this, because I don't have the same numbers of song per playlist, I want to liste...

Casual Listener

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select. I'm posting this, because I don't have t...

RockstarFischer

Composer

833 Views

3 replies

0 likes

Queue of Playlists
  • 833 Views
  • 3 replies
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Spotify Playlists on SONOS (Desktop) are not mine

PlanPremiumCountry UKDevicePCOperating System(Windows) My Question or IssueSpotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers

Newbie

Plan Premium Country  UK Device PC Operating System (Windows)  My Question or Issue Spotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers  

RockstarFischer

Composer

587 Views

1 replies

0 likes

Playlists
  • 587 Views
  • 1 replies
  • 0 likes

Solved!! Can't open artist pages or any album pages

PlanFreeCountryEnglandDevicePC Operating SystemWindows 10 My Question or IssueI can't open any artists or albums. It just shows the "Something went wrong" error, regardless of if I open it from my libary or the search bar. I've tried reinstalling it,...

Casual Listener

Plan Free Country England Device PC  Operating System Windows 10   My Question or Issue I can't open any artists or albums. It just shows the "Something went wrong" error, regardl...

YeetLord

Casual Listener

3236 Views

4 replies

2 likes

  • 3236 Views
  • 4 replies
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Browse not working

PlanPremiumCountryUSA Device(Windows 10 PC)Operating System(Windows 10) My Question or Issue The Browse tab of the Spotify app is not functioning. Error message: "There was a problem displaying this page."I've tried reinstalling Spotify, but that onl...

Newbie

Plan Premium Country USA   Device (Windows 10 PC) Operating System (Windows 10)   My Question or Issue  The Browse tab of the Spotify app is not functioning. Error mess...

Jasonc126

Roadie

8650 Views

15 replies

15 likes

  • 8650 Views
  • 15 replies
  • 15 likes

Spotify Desktop not showing album art

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 7 EnterpriseService Pack 164-bit OS My Question or IssueI can't get the Album Art to show up in Spotify Desktop (PC) no matter what I try. Yes, I've "resized the window" about 23,476 times an...

Casual Listener

Plan Free/Premium Country  USA Device PC Operating System Windows 7 Enterprise Service Pack 1 64-bit OS   My Question or Issue I can't get the Album Art to show up in Spotify De...

shübes

Casual Listener

1442 Views

2 replies

0 likes

  • 1442 Views
  • 2 replies
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Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountrySweden DevicePC Win 8.1Operating SystemWindows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have the file on your computer you can import it." on most artist. Not all but some. Why i...

Casual Listener

Plan Premium Country Sweden  Device PC Win 8.1 Operating System Windows 8.1   My Question or Issue  I keep getting the message "Spotify can't play this right now. If you have...

PlaZooM

Casual Listener

1300 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1300 Views
  • 3 replies
  • 0 likes

Bug report: Windows Spotify keeps same song

PlanPremium Operating SystemWindows 10 version 1803 Spotify VersionSpotify 1.0.92.390 My Question or IssueThis issue has been confirmed for both the Microsoft Store and the Executable from Spotify's website. When quitting Spotify within the app (Ctrl...

Newbie

Plan Premium     Operating System Windows 10 version 1803   Spotify Version Spotify 1.0.92.390   My Question or Issue This issue has been confirmed for both the Mi...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Problem displaying Browse

PlanFree Operating SystemWindows 10 For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify version for PC and I also tried to re-install the same but to no avail. I have a...

Regular

Plan Free     Operating System Windows 10   For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify...

LeeYo

Newbie

1021 Views

3 replies

4 likes

Browse
Windows 10
  • 1021 Views
  • 3 replies
  • 4 likes

Error Message?

Why is this message coming up when spotify loads "There was a problem displaying this page. This page does not exist or an error occured" Help!

Roadie

Why is this message coming up when spotify loads "There was a problem displaying this page.  This page does not exist or an error occured"  Help!  

Billy-J

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Local Files not available via Songs, Albums, or Artists playlists

PlanPremiumCountry USDeviceWindows, Samsung Note 8Operating SystemWindows 10, Android My Question or IssueI'm not sure if this is more ofa question or a suggestion. But there doesn't seem to be a way to get your local music that isn't available on sp...

Newbie

Plan Premium Country  US Device Windows, Samsung Note 8 Operating System Windows 10, Android   My Question or Issue I'm not sure if this is more ofa question or a suggestion. But ...

314 Views

0 replies

0 likes

  • 314 Views
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Solved!! No home page windows destop

PlanFree/PremiumCountry FranceDeviceWindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) windowsMy Question or Issue HelloI m french.I have no home page when I use Spotify on my windows computer."this page does'nt exist""display problem"I c...

Casual Listener

Plan Free/Premium Country  France Device Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.)  windows My Question or Issue  Hello I m french. I have no ho...

fanchedk

Casual Listener

984 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album art not showing for some local file songs

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 64-bit My Question or IssueMy issue is that the album art does not show for all my imported local songs in Spotify. It works for some tracks, but not all. They have all been treated the exac...

Casual Listener

Plan Premium Country Sweden  Device PC Operating System Windows 10 64-bit   My Question or Issue My issue is that the album art does not show for all my imported local songs in Sp...

HenrikoMagnific

Casual Listener

4177 Views

3 replies

1 likes

album
art
cover
  • 4177 Views
  • 3 replies
  • 1 likes

when i shuffle my playlist, it (108 songs) does not put all my songs in the shuffle.

im on free, and i haven't ever had this problem until recently i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

Regular

im on free, and i haven't ever had this problem until recently   i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

dmc17

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Media keys no longer work when window is inactive

As the title suggests, my media keys on my keyboard are no longer working for spotify.I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enabled that was suggested as an issue on other topics.I ...

Casual Listener

As the title suggests, my media keys on my keyboard are no longer working for spotify. I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enab...

MartynMc

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

No sound

PlanPremiumCountryUSA DeviceThinkpadOperating SystemWindows My Question or IssueThe song is playing but there's no sound. I've restarted my computer and uninstalled/reinstalled the application on my computer.

Newbie

Plan Premium Country USA   Device Thinkpad Operating System Windows   My Question or Issue The song is playing but there's no sound. I've restarted my computer and uninstalled/re...

RockstarFischer

Composer

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

NOT SYNC between Desktop's fav and Mobile fav

PlanPremiumCountry ItalyDeviceAsus ROG / Huawei P9 LiteOperating SystemWindows 10 / Android My Question or IssueHello staff,I notice that when I save my favourites on the Mobile App, they are not syncing in my Desktop software. I tried to turn playba...

Newbie

Plan Premium Country  Italy Device Asus ROG / Huawei P9 Lite Operating System Windows 10 / Android   My Question or Issue Hello staff, I notice that when I save my favourites on ...

RockstarFischer

Composer

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

My Browse, Podcast, and Videos pages no longer display

PlanPremiumCountry USADeviceLenovo desktopOperating System Windows 10 My Question or IssueStarting yeserday, when I click on the Browse, Vidoes or Podcast pages, all I get is an error message saying "There is a problem displaying this page!" and "Thi...

Newbie

    Plan Premium Country  USA Device Lenovo desktop Operating System  Windows 10   My Question or Issue Starting yeserday, when I click on the Browse, Vidoes or P...

RockstarFischer

Composer

500 Views

1 replies

1 likes

  • 500 Views
  • 1 replies
  • 1 likes