Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
ipanasenko
Newbie
45664 Views
77 replies
26 likes

45664 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72420 Views
268 replies
21 likes

72420 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5082 Views
1 replies
6 likes

5082 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145133 Views
0 replies
26 likes
Mac
Windows

145133 Views
0 replies
26 likes

Stopping and Resuming song with 'Cant play the current song' notice

PlanPremiumOperating SystemWindows 10 My Question or Issue Song keeps resuming and stopping while showing Can't play current song notice at the top.Didn't have any issues hours ago but it's been like this for the past hour or so.Tried reinstalling an...

dimsumkid
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Song keeps resuming and stopping while showing Can't play current song notice at the top. Didn't have any issues hour...
2018-09-19 5:02:31 PM
2018-09-19 5:23:55 PM
BelP
Songwriter
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Superuser Contribution WIN10 Laptop Spotify shows offline

PlanPremiumCountry AustraliaDeviceDell LaptopOperating SystemWIN10 My Question or Issue I am using Spotify on Win10 Laptop. Spotify shows offline when i am online. I tried re-installng, restarting, and checking the offline/online option. None of that...

rajun69
Newbie
Plan Premium Country Australia Device Dell Laptop Operating System WIN10 My Question or Issue I am using Spotify on Win10 Laptop. Spotify shows offline when i am ...
2018-09-13 8:25:49 AM
2018-09-19 2:17:03 PM
Jemi
Spotify Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Superuser Contribution No music is playing, and when I try to play a playlist it skips through the whole thing.

On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you have the file on your computer you can import it." Wh...

IanEuler
Newbie
On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you ha...
2018-09-16 3:55:49 AM
2018-09-19 2:14:23 PM
Jemi
Spotify Legend
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Solved!! Albums no longer displayed in alphabetical order

Hi, I've already opened a similar topic, but didn't get any reply, so I'm re-upping it.I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/collection/albums ). I'm pretty sure I haven't touched any options, bu...

Crudelone
Music Fan
Hi, I've already opened a similar topic, but didn't get any reply, so I'm re-upping it. I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/collecti...
2018-09-11 3:53:48 PM
2018-09-19 1:58:59 PM
Crudelone
Music Fan
1595 Views
4 replies
2 likes
Unsorted albums on web browser

1595 Views
4 replies
2 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountry Poland DevicePC, Xiaomi mi6, Samsung Galaxy J5Operating SystemWindows 10, Android 8.0, Android 7.1 My Question or Issue Every song works just fine except one song - "In my mind - Dynoro" (https://open.spotify.com/track/0E9ZjEAyAwOX...

Leoneq97
Casual Listener
Plan Premium Country Poland Device PC, Xiaomi mi6, Samsung Galaxy J5 Operating System Windows 10, Android 8.0, Android 7.1 My Question or Issue Every song works j...
2018-09-16 2:46:24 PM
2018-09-19 1:17:56 PM
Jemi
Spotify Legend
1452 Views
2 replies
1 likes

1452 Views
2 replies
1 likes

Superuser Contribution Playlist Radio - Is dislike Global/Permanent?

PlanPremiumCountryAU My Question or Issue I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? e.g I love Rage against the machine but I don't want them in my Workout playl...

Arvo_
Newbie
Plan Premium Country AU My Question or Issue I'm going through playlist radio and I'm wondering if I dislike a song or artist, does this exclude them globally in other radios? &nbsp...
2018-09-17 12:47:20 AM
2018-09-19 1:02:39 PM
Jemi
Spotify Legend
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Spotify doesn't play while talking on skype

PlanFreeCountry United States of AmericaDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or Issue When I open the volume mixer while in a call on skype, the spotify sound is muted and cannot be turned on unless I leave the call. Please ...

Brandon04
Newbie
Plan Free Country United States of America Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue When I open the volume mixer while in a call on...
2018-09-18 12:17:33 AM
2018-09-19 11:54:18 AM
Sebasty
Community Legend
9747 Views
1 replies
2 likes

9747 Views
1 replies
2 likes

Bring back autoplay!!!

Why on earth would you remove the best feature on Desktop ??? Absolutely the worst decision you have ever made. Bring back autoplay!! It's THE feature that kept me subscribed to spotify....

paskoww
Casual Listener
Why on earth would you remove the best feature on Desktop ??? Absolutely the worst decision you have ever made. Bring back autoplay!! It's THE feature that kept me subscribed to spo...
2018-09-19 10:28:15 AM
2018-09-19 11:31:25 AM
Loxer
Community Legend
284 Views
1 replies
3 likes

284 Views
1 replies
3 likes

Superuser Contribution [windows]Spotify triggers blue screen of death(crashes) on windows 10 each time its started

Operating System(Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto startup settings at boot up leading to system crashing every time the sy...

fgkinus
Newbie
Operating System (Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto sta...
2018-09-17 8:45:32 AM
2018-09-19 8:57:18 AM
Katerina
Spotify Legend
3754 Views
1 replies
0 likes

3754 Views
1 replies
0 likes

Hmm, the friend feed failed to load

PlanPremiumCountryUnited Kingdom DeviceDesktopOperating SystemWindows 10 My Question or IssueFor some reason i've been having the error ' hmm, the friend feed failed to load' for some months now with no way ive found of fixing it. ive tried logging o...

Joshywild
Newbie
Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue For some reason i've been having the error ' hmm, the friend feed failed t...
2018-09-18 9:56:24 PM
2018-09-18 11:15:33 PM
Loxer
Community Legend
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Autoplay not showing up as an option at all to turn on or off on the web app

PlanPremiumCountryUSA Operating SystemWindows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stopped autoplaying. I went into settings to make sure it was on or toggle in off and on and A...

tacysara26
Newbie
Plan Premium Country USA Operating System Windows 7 My Question or Issue Spotify updated. Not sure if that is what caused it but I was listening and noticed it stop...
2018-09-18 6:30:42 PM
2018-09-18 10:14:55 PM
Spirea
Casual Listener
711 Views
2 replies
2 likes

711 Views
2 replies
2 likes

Edit Discover Weekly Category

How would I just remove a whole genre?I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?

merlinherk
Casual Listener
How would I just remove a whole genre? I amm 45 so 'Rap Caviar' or 'The Newness' will never be my taste so can I just remove and see if other songs can show up?
2018-09-18 8:58:50 PM
2018-09-18 10:11:23 PM
Loxer
Community Legend
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Songs keep breaking up

PlanPremiumCountry MexicoDevicePCOperating SystemWindows 7 My Question or Issue Hi, All songs I play in my client windows application just keep breaking up, I have tried to reinstall but it did not work. It's really annnoying.

breitnerone
Casual Listener
Plan Premium Country Mexico Device PC Operating System Windows 7 My Question or Issue Hi, All songs I play in my client windows application just keep breaking up,...
2018-09-18 6:29:19 PM
2018-09-18 9:12:58 PM
SkyForce6
Regular
616 Views
1 replies
1 likes

616 Views
1 replies
1 likes

Shazaam Playlist

PlanPremiumCountry United StatesDevice(iPhone X)Operating System(iOS 11) My Question or Issue My Shazaam Playlist creates duplicate songs. I currently have about 100 shazaamed songs, however spotify shows around 500 in the playlist (before I deleted ...

jskrillz86
Newbie
Plan Premium Country United States Device (iPhone X) Operating System (iOS 11) My Question or Issue My Shazaam Playlist creates duplicate songs. I currently have abo...
2018-09-18 9:07:17 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Can't see friend activity on Windows 10 without connecting with Facebook

Hi,Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what your friends are playing" and to find friends. When ...

Kiki7_7
Newbie
Hi, Was just wondering if it's possible to see friend activity on Windows 10. I have already tried just following people and them following me but I can't see the friend feed. It just says "See what...
2018-09-18 6:42:05 AM
2018-09-18 4:53:48 PM
Sebasty
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

automute on sound mixer

so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying Operating Systemwindows 10

dragoonx007
Casual Listener
so after i pause a song 1 min later on my mixer it automutes it self and you cant unmute it and it really is annoying Operating System windows 10
2018-09-17 12:33:04 AM
2018-09-18 4:47:15 PM
Sebasty
Community Legend
490 Views
2 replies
0 likes

490 Views
2 replies
0 likes

"Can't Play Next Song" W10

Hi there, I'm currently running the student premium plan, on an iPhone 6s and W10 desktop - UK based. My Question or IssueEver since I upgraded from free to premium I've had constant issues with 'can't play next song' on the desktop. - However the we...

Jlombard_
Regular
Hi there, I'm currently running the student premium plan, on an iPhone 6s and W10 desktop - UK based. My Question or Issue Ever since I upgraded from free to premium I'...
2018-09-07 9:56:41 AM
2018-09-18 4:32:27 PM
Sebasty
Community Legend
1141 Views
13 replies
0 likes

1141 Views
13 replies
0 likes

Solved!! Songs not playing

PlanFreeCountryuk Operating SystemWindows 10 My Question or Issue I have recently removed lots of Local files from my PC. Not spotify will not stream those songs (Spotify cant play right now. If you have the file on your computer you can import it) T...

flybri13
Newbie
Plan Free Country uk Operating System Windows 10 My Question or Issue I have recently removed lots of Local files from my PC. Not spotify will not stream those songs (S...
2018-09-18 3:07:51 PM
2018-09-18 3:56:39 PM
SkyForce6
Regular
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Superuser Contribution Can't "See what your friends are playing"

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI used to be able to see friends' activity having followed them via the Facebook link, but can't see any live info now (see attached photo). I've tried unfollowing an...

JenBot
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 10 My Question or Issue I used to be able to see friends' activity having followed them via the Facebook link...
2018-09-05 1:21:44 PM
2018-09-18 2:11:16 PM
Katerina
Spotify Legend
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

Daily Mix not showing

After today's update my Daily Mix is no longer listed under 'Your Library'. However, if I search for Daily Mix it comes up as as the attached (listed as 'Application'). The question is - where do we find them without having to search everytime? Cheer...

thesnootyfox
Casual Listener
After today's update my Daily Mix is no longer listed under 'Your Library'. However, if I search for Daily Mix it comes up as as the attached (listed as 'Application'). ...
2018-09-18 10:50:43 AM
2018-09-18 12:28:21 PM
Loxer
Community Legend
1048 Views
1 replies
0 likes

1048 Views
1 replies
0 likes

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