Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
25254 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
924240 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
48683 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry USADevice PC Operating SystemWindows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for weeks. When it opens up, it's just blank and it freezes up. I can't end it in my processes because there's...
Plan Premium Country USA Device PC Operating System Windows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for we...
Community Legend
7099 Views
5 replies
3 likes
PlanPremium DeviceDesktopOperating SystemWindows 7 Ultimate This is driving me beyond insane. Absolutely nothing can play.Please help. EDIT: It was an EQ software. My issue is fixed now.
Plan Premium Device Desktop Operating System Windows 7 Ultimate This is driving me beyond insane. Absolutely nothing can play. Please help. EDIT: It was an EQ software.&...
Casual Listener
656 Views
2 replies
0 likes
PlanPremiumCountry NetherlandsOperating SystemWindows 10 My Question or IssueWhen I shut down and re-open spotify after listening to some songs it doesn't remember where I was the last time I used spotify, instead of that it just goes to a blank queu...
Plan Premium Country Netherlands Operating System Windows 10 My Question or Issue When I shut down and re-open spotify after listening to some songs it doesn't remember where I w...
915 Views
0 replies
5 likes
PlanPremiumCountryChina, Hong Kong Operating SystemWindows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes or even quicker, however, if l minimize the window, spotify won't close, l have tried reins...
Plan Premium Country China, Hong Kong Operating System Windows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes ...
440 Views
0 replies
0 likes
i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more.PlanPremiumCountryMexico DeviceWindows 8Operating Sys...
i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more. ...
350 Views
0 replies
0 likes
PlanPremiumCountryCzechia My Question or IssueHi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the future? It's a great way to discover new music and it would be sad to see it removed.
Plan Premium Country Czechia My Question or Issue Hi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the fu...
Community Legend
425 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceLaptopOperating SystemWindows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Tried logging out of all devices, clearing cache, uninstalled chrome. Idk what to do
Plan Premium Country US Device Laptop Operating System Windows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Trie...
Community Legend
1053 Views
1 replies
0 likes
I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...
I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...
Spotify Star
3122 Views
3 replies
0 likes
Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in my library or previously saved play perfectly, only new ...
Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in ...
Community Legend
21520 Views
29 replies
8 likes
PlanFreeOperating SystemWindows 10 My Question or IssueI CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPPENS. NEVER HAD THIS KIND OF PROBLEM WITH SPOTIFY HOPEFULLY THERE IS ...
Plan Free Operating System Windows 10 My Question or Issue I CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPP...
Regular
1240 Views
4 replies
0 likes
PlanPremiumCountry GermanyDevice(Huawei P10 Lite, PC)Operating SystemAndroid, Windows 10) My Question or Issue Hey,since some days my "Last played" (or in German "Zuletzt gehört" or "Zuletzt gespielt", differs from OS to Os) list is empty on Spotify ...
Plan Premium Country Germany Device (Huawei P10 Lite, PC) Operating System Android, Windows 10) My Question or Issue Hey, since some days my "Last played" (or in German ...
Spotify Legend
1276 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDevicePC, Android Phone My Question or IssueSince getting premium I have been unable to listen to Daft Punk on my PC or Phone. It's the only artist I've found that says 'Spotify can't play this right now" for and it's q...
Plan Premium Country United States Device PC, Android Phone My Question or Issue Since getting premium I have been unable to listen to Daft Punk on my PC or Phone. ...
Spotify Legend
1547 Views
3 replies
0 likes
PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...
Spotify Legend
858 Views
3 replies
0 likes
Plan PremiumCountry USA DeviceLaptopOperating SystemWindows 10 My Question or Issue When browsing through search results, I have always been able to sort the results by clicking a column heading (ie. Artist, Title). As of the past two weeks or so, I ...
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue When browsing through search results, I have always been able to sort the res...
Casual Listener
1335 Views
6 replies
12 likes
PlanFreeCountry BrasilDeviceDesktopOperating SystemWindows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e reorganizando as músicas, porém enfrento um problema que não consegui resolver.Em outr...
Plan Free Country Brasil Device Desktop Operating System Windows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e ...
Spotify Star
955 Views
3 replies
0 likes
PlanFree/PremiumCountry USDeviceLenovo Thinkpad T400/T420Operating SystemWindows 7/10 My Question or IssueSee attachment. The issue is fixed temporarily by reinstalling the app, but it comes back eventually. The issue started when I had premium but I...
Plan Free/Premium Country US Device Lenovo Thinkpad T400/T420 Operating System Windows 7/10 My Question or Issue See attachment. The issue is fixed temporarily by reinstalling ...
446 Views
0 replies
0 likes
CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...
Country France Operating System Windows 7 My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...
Casual Listener
1137 Views
2 replies
0 likes
Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a section for songs that you've liked by them? I can't seem to fi...
Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a sectio...
521 Views
0 replies
0 likes
My Question or Issue:I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”?I have had my Spotify account for almost 1 month. PlanPremiumCountrySweden Device[iPad 2017, Samsung Galaxy S7 Edge, Windows 10...
My Question or Issue: I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”? I have had my Spotify account for almost 1 month. Plan Premium...
Casual Listener
819 Views
1 replies
0 likes
PlanPremiumCountry SingaporeDevicePcOperating SystemWindows 10 My Question or Issue Hi recently like today when i search a song, for example solo by jennie. I see the song there but when i click on play nothing happens. Then i tried to right click an...
Plan Premium Country Singapore Device Pc Operating System Windows 10 My Question or Issue Hi recently like today when i search a song, for example solo by jennie. I see t...
Regular
441 Views
1 replies
0 likes
