Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83244 Views

40 replies

68 likes

  • 83244 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789672 Views

503 replies

64 likes

  • 789672 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22285 Views

22 replies

6 likes

  • 22285 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3001 Views

0 replies

4 likes

  • 3001 Views
  • 0 replies
  • 4 likes

Superuser Contribution Browse in Spotify - no connection

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, since a few days i'm not able to gain connection to the spotify browse function. It is always said, that there is a connectionproblem. My Internet is working...

Regular

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Hi, since a few days i'm not able to gain connection to the spotify browse funct...

DPNik

Regular

677 Views

3 replies

2 likes

  • 677 Views
  • 3 replies
  • 2 likes

Superuser Contribution Filtering not working correctly on playlist

PlanPremiumCountry United KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssuePlaylist filtering is not working as I believe it should.What happens:I type 'I' in a playlist that contains the song Impossible, and it returns it.I type...

Newbie

Plan Premium Country  United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue Playlist filtering is not working as I believe it should. What ha...

Peter

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend's feed doesn't work

PlanPremiumCountryFrance DevicePCOperating SystemWindows My Question or Issue My Friend's feed doesn't appear on the right of the desktop. the column is empty, just indicating "see what your friends are listening" but nothing appeears.but i'have conn...

Newbie

Plan Premium Country France  Device PC Operating System Windows   My Question or Issue  My Friend's feed doesn't appear on the right of the desktop. the column is empty, just...

Peter

Spotify Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disliking songs/artists/an entire country.

PlanFreeCountry IsraelDevicePCOperating SystemWindows 7 My Question or IssueIs it possible to dislike either an artist or an entire country?---Let's call it as it is - I've grown into a racist... not-nice-person...I live in Israel and learned to desp...

Newbie

Plan Free Country  Israel Device PC Operating System Windows 7  My Question or Issue Is it possible to dislike either an artist or an entire country? --- Let's call it as it is -...

Peter

Spotify Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify connect does not work under Win 10 App

PlanPremiumCountry SwitzerlandDeviceSurfface ProOperating SystemWin 10 My Question or IssueComputer is connected via WiFi to home Network with 3 Sonos Speakers. Almost always I don't see any of the sonos devices through spotify connect. Sometimes one...

Newbie

Plan Premium Country  Switzerland Device Surfface Pro Operating System Win 10   My Question or Issue Computer is connected via WiFi to home Network with 3 Sonos Speakers. Almost a...

491 Views

0 replies

0 likes

Spotify Connect Desktop
win 10
  • 491 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now: error way too often after reboot

PlanPremiumCountryFinland DevicePCOperating SystemWindows 10 My Question or Issue It happens way too often to keep ignoring this problem.Every now and then when I start Spotiufy I'm getting "Spotify can't play this right now. If you have the file on ...

Newbie

 Plan Premium Country Finland  Device PC Operating System Windows 10   My Question or Issue   It happens way too often to keep ignoring this problem. Every now and the...

Peter

Spotify Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Showing Recently played Artists resets by Restart

My Question or IssueI recently noticed, that my option for showing my recently played artist in the option menu is reseting itself. This happens everytime, when I close my windows app. I wanted to disable the function of showing my recently played ar...

Casual Listener

  My Question or Issue I recently noticed, that my option for showing my recently played artist in the option menu is reseting itself. This happens everytime, when I close my windows app. I wa...

Peter

Spotify Legend

744 Views

2 replies

4 likes

Social
  • 744 Views
  • 2 replies
  • 4 likes

Randomly switching playlists

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran out of songs. Why is this happening? Running latest ver...

Roadie

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Solved!! NOT LOADING SOMEONE HELP PLEASE

PlanFreeCountryUSA DeviceChromebookOperating SystemChromebook My Question or Issue My WiFi is strong and it always works, but whenever I search up songs, it takes forever to load and takes forever to play a playlist, even my playlist and it is annoyi...

Casual Listener

Plan Free Country USA  Device Chromebook Operating System Chromebook  My Question or Issue  My WiFi is strong and it always works, but whenever I search up songs, it takes for...

JamesCBridges

Gig Goer

1183 Views

2 replies

0 likes

Other
  • 1183 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play the current song

PlanPremiumCountrySingaporeDeviceWindows desktop (self built)Operating SystemWindows 10 My Question or IssueHi Whenever i click on a song to play on my Spotify, it doesn't play immediately. The time stays at 0:00, and sometimes the album cover of the...

Casual Listener

Plan Premium Country Singapore Device Windows desktop (self built) Operating System Windows 10   My Question or Issue Hi    Whenever i click on a song to play on my Spotify...

mattomus

Newbie

4925 Views

25 replies

2 likes

  • 4925 Views
  • 25 replies
  • 2 likes

Can't play the current song right after subscribing to premium

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 7 My Question or Issue Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I approved it through paypal, I couldnt listen to songs anymore. Why?

Newbie

Plan Premium Country Israel  Device PC Operating System Windows 7  My Question or Issue  Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I appr...

Luke

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Volume to low (again)

PlanPremiumCountryNorway DeviceHuawei Matebook X ProOperating SystemWindows 10 My Question or Issue Sound level out of Spotify is to low! At max volume it is not enjoyable. I have maxed out all sound levels... as you can see by my attached picture of...

Regular

Plan Premium Country Norway  Device Huawei Matebook X Pro Operating System Windows 10   My Question or Issue  Sound level out of Spotify is to low! At max volume it is not en...

Luke

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Songs randomly skipping on all platforms.

PlanPremiumCountry USADevicemoto razer (android) and PC app My Question or IssueI've seen similar issues such as this that seem to be device related. But I am having the issue across all platforms. Ill be half way through a song and the song will ski...

Casual Listener

Plan Premium Country  USA Device moto razer (android) and PC app   My Question or Issue I've seen similar issues such as this that seem to be device related. But I am having the iss...

codstar

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Moods and Genres not working in Windows client

Another user commented on this and I tried to add a reply to that post but there was no option to do so. For months now, none of the options under Discover (e.g., Top Lists, Genres & Moods) have not been working in my Spotify players for Windows. Thi...

Newbie

Another user commented on this and I tried to add a reply to that post but there was no option to do so.    For months now, none of the options under Discover (e.g., Top Lists, Genre...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Won't boot up spotify and get an error message for a folder i don't have permissions to

PlanFreeCountry USADevicePersonal Gaming Laptop (msi gl62m 7rdx)Operating SystemWindows 10 ( just updated a few days ago) My Question or Issue So for the last day or two every time i've tried to boot up spotify i get this message: "C:Program Files\Wi...

Casual Listener

Plan Free Country  USA Device Personal Gaming Laptop (msi gl62m 7rdx) Operating System Windows 10 ( just updated a few days ago)   My Question or Issue  So for the last day o...

Sans3012

Casual Listener

1927 Views

2 replies

0 likes

  • 1927 Views
  • 2 replies
  • 0 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can import it." The issue only began today when I turned my computer on and attempted t...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue  "Spotify can't play this right now. If you have the file on your computer you...

Twixmonkey

Gig Goer

22845 Views

5 replies

1 likes

  • 22845 Views
  • 5 replies
  • 1 likes

PC won't play music videos

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10Spotify Version1.0.92.390.g2ce5ec7d (Windows Store version) My Question or IssueMy PC won't load or play music videos.

Newbie

Plan Premium Country Australia Device PC Operating System Windows 10 Spotify Version 1.0.92.390.g2ce5ec7d (Windows Store version)     My Question or Issue My PC won't load or p...

602 Views

0 replies

2 likes

Windows
  • 602 Views
  • 0 replies
  • 2 likes

My Spotify Will not play songs on desktop

PlanPremiumCountry CanadaDeviceWindows 10 LaptopOperating SystemWindows 10 IssueAfter a while, my spotify will not play any song that i do not have in a playlist or saved to my computer. It only works on my phone, but i like the higher volume on my c...

Newbie

Plan Premium Country  Canada Device Windows 10 Laptop Operating System Windows 10  Issue After a while, my spotify will not play any song that i do not have in a playlist or saved ...

PASSIONHIT

Composer

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Spotify pc issue

Plan: PremiumCountry: CanadaDevice: Hp Spectre 13Operating System: Windows 10My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file on yourc omputer you can import it", but it plays perfectly ...

Casual Listener

Plan: Premium Country: Canada Device: Hp Spectre 13 Operating System: Windows 10 My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file o...

Billy-J

Spotify Star

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Won't Play From Whole Playlist

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some song. When I don't shuffle, I can skip to the next ...

Regular

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some ...

dmc17

Casual Listener

5353 Views

1 replies

1 likes

  • 5353 Views
  • 1 replies
  • 1 likes