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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80222 Views

40 replies

68 likes

  • 80222 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769613 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16491 Views

17 replies

5 likes

  • 16491 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 4 likes

Can't play any new song

PlanFreeCountry FranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, Like some peoples, I got an issue since couple weeks now, first some albums don't play but now some playlist from Spotify are empty and I can't play any new album / ...

Regular

  Plan Free Country  France Device PC Operating System Windows 10   My Question or Issue  Hello,  Like some peoples, I got an issue since couple weeks now, first ...

Defcon44

Regular

363 Views

1 replies

1 likes

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Superuser Contribution autoplay off not working

I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating... PlanPremiumCountry USADeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating...  Plan Premium Country  USA Device Win 10 Operating Sy...

Katerina

Spotify Legend

637 Views

3 replies

0 likes

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Solved!! Music not discoverable in app

PlanPremiumCountrySwitzerlandDevicePCOperating SystemWindows 10 My Question or IssueI recently started to transfer all my music from the pre Spotify era to Spotify by looking up every single track or album. I couldn't find some artists which is fine ...

Casual Listener

Plan Premium Country Switzerland Device PC Operating System Windows 10   My Question or Issue I recently started to transfer all my music from the pre Spotify era to Spotify by looking...

kerio1212

Casual Listener

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
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Friend activity not working for everyone

So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as everything is up to date and cant see any settings ...

Newbie

So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as ...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Cannot add songs to playlist or listen to songs that aren't in a playlist

PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or Issue When i click to add a song to a playlist, it doesn't show it and I cannot listen to it on the desktop app. However, the songs do appear in the playlist on th...

Casual Listener

Plan Free Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue  When i click to add a song to a playlist, it doesn't show it and I cannot li...

Ramasi

Casual Listener

2105 Views

7 replies

0 likes

  • 2105 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play anymore

PlanPremiumCountryBelgium DeviceDesktopOperating SystemWindows 10 My Question or IssueIf you want to listen to a song or add a new song to your playlist, you go to the search bar. When I want to be able to play a new song that I really like, I can't ...

Regular

  Plan Premium Country Belgium  Device Desktop Operating System Windows 10   My Question or Issue If you want to listen to a song or add a new song to your playlist, you go ...

SShy

Regular

2121 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Does spotify remember your "song play position" for each artist?

PlanPremiumCountry ukDevicepcOperating Systemw10 My Question or Issue say I go to an artist page, and click on the main play button at the top, and listen to some tracks. then, i either quit the spotify program, or browse to another artist, and liste...

Music Fan

Plan Premium Country  uk Device pc Operating System w10   My Question or Issue  say I go to an artist page, and click on the main play button at the top, and listen to some t...

PauloJMF

Music Fan

7797 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Header animation on Digster playlist ad on browse page using 50% of CPU

PlanPremiumCountryNorwayDeviceSurface Pro 4Operating SystemWindows 10 My Question or Issue On my Browse page, there is an animated advertisement for a Christmas playlist by Digster (Digster Norway). This has a big impact on performance and uses 50% o...

Casual Listener

Plan Premium Country Norway Device Surface Pro 4 Operating System Windows 10   My Question or Issue  On my Browse page, there is an animated advertisement for a Christmas playlist...

mosohodPeti

Composer

355 Views

1 replies

1 likes

  • 355 Views
  • 1 replies
  • 1 likes

Solved!! Tab indicator acting weirdly

PlanFreeCountry UKDeviceCustom built PCOperating SystemWindows 10 1809 My Question or Issue The tab indicator seems to act incorrectly (see video). This isn't a problem but just wanted to point it out

Visitor

Plan Free Country  UK Device Custom built PC Operating System Windows 10 1809   My Question or Issue  The tab indicator seems to act incorrectly (see video). This isn't a pro...

mosohodPeti

Composer

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Standby Mode

Hithere is a problem witht the Spotify App for Windows 10. It prevents my Computer to go in Standy mode even i am not listening to Music. Any Solutions? Regards

Newbie

    Hi there is a problem witht the Spotify App for Windows 10. It prevents my Computer to go in Standy mode even i am not listening to Music. Any Solutions?   Regards  

DennyEMufc

Roadie

865 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify crashes and freezes Windows 10 when adding local files

I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unresponsive and my whole Windows 10 just freezes. I am running the ...

Casual Listener

I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unrespo...

sjl570

Regular

440 Views

1 replies

3 likes

  • 440 Views
  • 1 replies
  • 3 likes

Missing songs in desktop client

PlanPremiumCountryArgentina DeviceDesktop PCOperating SystemWindows 10 IssueRecently added songs are missing now in desktop client; but they are listed, downloaded and playable from web and Android players. See attached images. Songs were added from ...

Newbie

Plan Premium Country Argentina   Device Desktop PC Operating System Windows 10   Issue Recently added songs are missing now in desktop client; but they are listed, downloaded and...

452 Views

0 replies

3 likes

  • 452 Views
  • 0 replies
  • 3 likes

memory leak on windows 10

spotify version 1.0.92.390.g2ce5ec7d on windows 10 1803. Since some time, I often experience memory leaks somehow caused by Spotify. The scenario is usually that Spotify stops playing music, its main process starts utilizing one CPU core at 100%, its...

Newbie

spotify version 1.0.92.390.g2ce5ec7d on windows 10 1803.   Since some time, I often experience memory leaks somehow caused by Spotify.  The scenario is usually that Spotify stops playing ...

837 Views

0 replies

2 likes

  • 837 Views
  • 0 replies
  • 2 likes

Can't log in to spotify on windows computer or even access the spotify website

For some reason I can't get my spotfiy to go online or even log in on my computer. The only time it will work is when I use my vpn on this computer.When that is not in use it will stay offline and I can't even access the spotify website to get the so...

Newbie

For some reason I can't get my spotfiy to go online or even log in on my computer.  The only time it will work is when I use my vpn on this computer. When that is not in use it will stay offli...

Billy-J

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Always starting with the same, already deleted, song

PlanPremiumCountry GermanyDevicePC Operating SystemWindows 10 Home Build 17763.55 My Question or Issue When I start spotify the current song is always the same one. The problem about this is, that this song isn't the last played song and even worse i...

Regular

Plan Premium Country  Germany Device PC  Operating System Windows 10 Home Build 17763.55   My Question or Issue  When I start spotify the current song is always the same...

410 Views

0 replies

0 likes

autoplay
saved songs
  • 410 Views
  • 0 replies
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Facebook Login not working

PlanPremiumCountry GermanyDeviceComputer x64Operating SystemWindows 10 My Question or Issue I can`t log into my Facebook profile inside the Spotify app. When i click "log in with Facebook" (inside my Premium account) there opens just a black window. ...

Newbie

Plan Premium Country  Germany Device Computer x64 Operating System Windows 10   My Question or Issue  I can`t log into my Facebook profile inside the Spotify app. When i clic...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Is it possible to control Volume from MS Windows App on mobile device connected on same Wi-fi and sa

PlanPremium FamilyCountry Czech RepublicDeviceSamsung Galaxy Trend GT-S7580Operating SystemWindows 7 My Question or Issue Hello, With reference to topic "Volume control on secondary device" I´d like to ask if it is possible to control volume from MS ...

Casual Listener

Plan Premium Family Country  Czech Republic Device Samsung Galaxy Trend GT-S7580 Operating System Windows 7   My Question or Issue   Hello,   With reference to topic ...

Soundofus

Community Legend

731 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Browse in Spotify - no connection

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, since a few days i'm not able to gain connection to the spotify browse function. It is always said, that there is a connectionproblem. My Internet is working...

Regular

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Hi, since a few days i'm not able to gain connection to the spotify browse funct...

DPNik

Regular

662 Views

3 replies

2 likes

  • 662 Views
  • 3 replies
  • 2 likes

Superuser Contribution Filtering not working correctly on playlist

PlanPremiumCountry United KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssuePlaylist filtering is not working as I believe it should.What happens:I type 'I' in a playlist that contains the song Impossible, and it returns it.I type...

Newbie

Plan Premium Country  United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue Playlist filtering is not working as I believe it should. What ha...

Peter

Spotify Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend's feed doesn't work

PlanPremiumCountryFrance DevicePCOperating SystemWindows My Question or Issue My Friend's feed doesn't appear on the right of the desktop. the column is empty, just indicating "see what your friends are listening" but nothing appeears.but i'have conn...

Newbie

Plan Premium Country France  Device PC Operating System Windows   My Question or Issue  My Friend's feed doesn't appear on the right of the desktop. the column is empty, just...

Peter

Spotify Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes