Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83116 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788569 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21954 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Operating SystemWindows 10 My Question or IssueI use Windows 10 with taskbar at the top of the screen. Maximizing the window of Spotify sets it right, but after I minimize it to tray and then turn back on, the window is set wrong and I need to re-max...
Operating System Windows 10 My Question or Issue I use Windows 10 with taskbar at the top of the screen. Maximizing the window of Spotify sets it right, but after I minimize it to ...
590 Views
0 replies
1 likes
PlanPremiumCountry DeviceAllOperating SystemAll My Question or IssueWhen you play the playlist 'Houwewerk' it looks like it's premixed. When you go to the end of a song it start the next song perfectly mixed. How is this done?
Plan Premium Country Device All Operating System All My Question or Issue When you play the playlist 'Houwewerk' it looks like it's premixed. When you go to the end of a song ...
Casual Listener
1242 Views
6 replies
0 likes
PlanFreeCountry FranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, Like some peoples, I got an issue since couple weeks now, first some albums don't play but now some playlist from Spotify are empty and I can't play any new album / ...
Plan Free Country France Device PC Operating System Windows 10 My Question or Issue Hello, Like some peoples, I got an issue since couple weeks now, first ...
Regular
367 Views
1 replies
1 likes
I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating... PlanPremiumCountry USADeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating... Plan Premium Country USA Device Win 10 Operating Sy...
Spotify Legend
645 Views
3 replies
0 likes
PlanPremiumCountrySwitzerlandDevicePCOperating SystemWindows 10 My Question or IssueI recently started to transfer all my music from the pre Spotify era to Spotify by looking up every single track or album. I couldn't find some artists which is fine ...
Plan Premium Country Switzerland Device PC Operating System Windows 10 My Question or Issue I recently started to transfer all my music from the pre Spotify era to Spotify by looking...
Casual Listener
667 Views
2 replies
0 likes
So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as everything is up to date and cant see any settings ...
So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as ...
475 Views
0 replies
0 likes
PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or Issue When i click to add a song to a playlist, it doesn't show it and I cannot listen to it on the desktop app. However, the songs do appear in the playlist on th...
Plan Free Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue When i click to add a song to a playlist, it doesn't show it and I cannot li...
Casual Listener
2125 Views
7 replies
0 likes
PlanPremiumCountryBelgium DeviceDesktopOperating SystemWindows 10 My Question or IssueIf you want to listen to a song or add a new song to your playlist, you go to the search bar. When I want to be able to play a new song that I really like, I can't ...
Plan Premium Country Belgium Device Desktop Operating System Windows 10 My Question or Issue If you want to listen to a song or add a new song to your playlist, you go ...
Regular
2141 Views
2 replies
0 likes
PlanPremiumCountry ukDevicepcOperating Systemw10 My Question or Issue say I go to an artist page, and click on the main play button at the top, and listen to some tracks. then, i either quit the spotify program, or browse to another artist, and liste...
Plan Premium Country uk Device pc Operating System w10 My Question or Issue say I go to an artist page, and click on the main play button at the top, and listen to some t...
Music Fan
7887 Views
1 replies
7 likes
PlanPremiumCountryNorwayDeviceSurface Pro 4Operating SystemWindows 10 My Question or Issue On my Browse page, there is an animated advertisement for a Christmas playlist by Digster (Digster Norway). This has a big impact on performance and uses 50% o...
Plan Premium Country Norway Device Surface Pro 4 Operating System Windows 10 My Question or Issue On my Browse page, there is an animated advertisement for a Christmas playlist...
Composer
365 Views
1 replies
1 likes
PlanFreeCountry UKDeviceCustom built PCOperating SystemWindows 10 1809 My Question or Issue The tab indicator seems to act incorrectly (see video). This isn't a problem but just wanted to point it out
Plan Free Country UK Device Custom built PC Operating System Windows 10 1809 My Question or Issue The tab indicator seems to act incorrectly (see video). This isn't a pro...
Composer
446 Views
1 replies
0 likes
Hithere is a problem witht the Spotify App for Windows 10. It prevents my Computer to go in Standy mode even i am not listening to Music. Any Solutions? Regards
Hi there is a problem witht the Spotify App for Windows 10. It prevents my Computer to go in Standy mode even i am not listening to Music. Any Solutions? Regards
Roadie
894 Views
1 replies
0 likes
I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unresponsive and my whole Windows 10 just freezes. I am running the ...
I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unrespo...
Regular
447 Views
1 replies
3 likes
PlanPremiumCountryArgentina DeviceDesktop PCOperating SystemWindows 10 IssueRecently added songs are missing now in desktop client; but they are listed, downloaded and playable from web and Android players. See attached images. Songs were added from ...
Plan Premium Country Argentina Device Desktop PC Operating System Windows 10 Issue Recently added songs are missing now in desktop client; but they are listed, downloaded and...
457 Views
0 replies
3 likes
spotify version 1.0.92.390.g2ce5ec7d on windows 10 1803. Since some time, I often experience memory leaks somehow caused by Spotify. The scenario is usually that Spotify stops playing music, its main process starts utilizing one CPU core at 100%, its...
spotify version 1.0.92.390.g2ce5ec7d on windows 10 1803. Since some time, I often experience memory leaks somehow caused by Spotify. The scenario is usually that Spotify stops playing ...
858 Views
0 replies
2 likes
For some reason I can't get my spotfiy to go online or even log in on my computer. The only time it will work is when I use my vpn on this computer.When that is not in use it will stay offline and I can't even access the spotify website to get the so...
For some reason I can't get my spotfiy to go online or even log in on my computer. The only time it will work is when I use my vpn on this computer. When that is not in use it will stay offli...
Spotify Star
493 Views
1 replies
0 likes
PlanPremiumCountry GermanyDevicePC Operating SystemWindows 10 Home Build 17763.55 My Question or Issue When I start spotify the current song is always the same one. The problem about this is, that this song isn't the last played song and even worse i...
Plan Premium Country Germany Device PC Operating System Windows 10 Home Build 17763.55 My Question or Issue When I start spotify the current song is always the same...
411 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceComputer x64Operating SystemWindows 10 My Question or Issue I can`t log into my Facebook profile inside the Spotify app. When i click "log in with Facebook" (inside my Premium account) there opens just a black window. ...
Plan Premium Country Germany Device Computer x64 Operating System Windows 10 My Question or Issue I can`t log into my Facebook profile inside the Spotify app. When i clic...
293 Views
0 replies
0 likes
PlanPremium FamilyCountry Czech RepublicDeviceSamsung Galaxy Trend GT-S7580Operating SystemWindows 7 My Question or Issue Hello, With reference to topic "Volume control on secondary device" I´d like to ask if it is possible to control volume from MS ...
Plan Premium Family Country Czech Republic Device Samsung Galaxy Trend GT-S7580 Operating System Windows 7 My Question or Issue Hello, With reference to topic ...
Community Legend
754 Views
3 replies
0 likes
PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, since a few days i'm not able to gain connection to the spotify browse function. It is always said, that there is a connectionproblem. My Internet is working...
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 My Question or Issue Hi, since a few days i'm not able to gain connection to the spotify browse funct...
Regular
677 Views
3 replies
2 likes
