Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14061 Views

110 replies

52 likes

  • 14061 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1938 Views

15 replies

2 likes

Possible Bug
  • 1938 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4885 Views

40 replies

2 likes

  • 4885 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9651 Views

0 replies

4 likes

  • 9651 Views
  • 0 replies
  • 4 likes

Shuffle broken on Windows 10 app for large playlists

Shuffle is not working in Windows 10 for LARGE PLAYLISTS. This has only cropped up for me sometime in the last month (had it one time before but fixed with trick of deleting all in the Playing queue and then starting again, but that fix isn't working...

Casual Listener

Shuffle is not working in Windows 10 for LARGE PLAYLISTS. This has only cropped up for me sometime in the last month (had it one time before but fixed with trick of deleting all in  the Playing ...

Mantisentil

Community Legend

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

Radio doesn't work

For months now, my Radio function's simply given me the screen "Error - Failed to load."I'm given no further information on this and simply had to depend on anonymous forms up to now. I've attempted disabling my firewall, using a different client, ac...

Newbie

For months now, my Radio function's simply given me the screen "Error - Failed to load." I'm given no further information on this and simply had to depend on anonymous forms up to now. I've att...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Can't play the current song

PlanFree/PremiumCountry Canada Device desktop home built 16gb ramOperating SystemWindows 10 My Question or Issue I have over 90,000 mp3s, took several attempts to load it. When I lick on play in Local Files it will start playing my collection, but, e...

Casual Listener

Plan Free/Premium Country Canada   Device  desktop home built 16gb ram Operating System Windows 10   My Question or Issue  I have over 90,000 mp3s, took several attempts...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Experimental Features - Classical Works

PlanPremiumCountry USA Operating SystemWindows My Question or Issue There is an Experimental Features called Classical Works available for Premium members. Is this available for ALL premium members or has it only been rolled out to some? I'd like to ...

Newbie

Plan Premium Country  USA   Operating System Windows    My Question or Issue  There is an Experimental Features called Classical Works available for Premium members....

Sebasty

Community Legend

4502 Views

1 replies

4 likes

  • 4502 Views
  • 1 replies
  • 4 likes

POPUP disabled but still showing on screen

Hello, im having a problem with the popup option, when i switch tracks with my keyboard the popup shows the next song, but i have the option disabled at configuration.I have to enter the configuration, enable and disable the option, after that the po...

Newbie

  Hello, im having a problem with the popup option, when i switch tracks with my keyboard the popup shows the next song, but i have the option disabled at configuration. I have to enter the co...

Mantisentil

Community Legend

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Settings keeps resetting after restarting PC...

IssueEvery time i restart my PC the settings revert back even if I changed them. I have no clue when spotify saves the settings but it seems to be at random and its really annoying. This seems to be a well known issue since it was supposed to be fixe...

Newbie

Issue Every time i restart my PC the settings revert back even if I changed them. I have no clue when spotify saves the settings but it seems to be at random and its really annoying. This seems to b...

956 Views

0 replies

1 likes

  • 956 Views
  • 0 replies
  • 1 likes

Error 17 in spotify

Hi! I use Spotify couple of months and in a moment it stopped working. I understand that I don't live in a country where officially there is Spotify but would like to continue to listen to Spotify because I like the selection of music and I love Spot...

Newbie

Hi! I use Spotify couple of months and in a moment it stopped working. I understand that I don't live in a country where officially there is Spotify but would like to continue to liste...

Loxer

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Can't log in to spotify desktop version

PlanFreeCountryNew ZealandDeviceHP Elitebook 840 G2Operating SystemWindows 10 latest updateMy Question or IssueSi I'm not entirely sure what is going on. One day i'm able to use spotify perfectly fine, and then the next day I can't seem to access my ...

Casual Listener

Plan Free Country New Zealand Device HP Elitebook 840 G2 Operating System Windows 10 latest update My Question or Issue Si I'm not entirely sure what is going on. One day i'm able to use spo...

Loxer

Community Legend

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Shuffle of large playlists doesn't work properly

PlanPremiumCountry: Germany Device:Samsung Galaxy S8+ and Windows PCOperating SystemAndroid Oreo, Windows 7 My Question or Issue I've created some very large playlists that sometimes contain 600 tracks and more. There are also many tracks of a single...

Casual Listener

Plan Premium Country: Germany   Device: Samsung Galaxy S8+ and Windows PC Operating System Android Oreo, Windows 7   My Question or Issue  I've created some very large...

341 Views

0 replies

1 likes

  • 341 Views
  • 0 replies
  • 1 likes

Is Spotify blocking China IPs?

PlanPremiumCountry China MainlandDevicePC & iPhone SEOperating SystemWindows 8.1 & iOS 12 My Question or Issue Theres 2 problems I've already have.First one is, I find that I can't use Spotify from 2 hours before until now. Wondering if Spotify block...

Newbie

Plan Premium Country  China Mainland Device PC & iPhone SE Operating System Windows 8.1 & iOS 12   My Question or Issue  Theres 2 problems I've already have. Fi...

ShiroRecord

Regular

2554 Views

1 replies

0 likes

  • 2554 Views
  • 1 replies
  • 0 likes

Playlist restarts from first track

PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 10 pro My Question or Issue My playlists keep jumping back to the beginning - back to the first track.This has been a problem on & off for users for years, and no permanent solution seems to ha...

Visitor

Plan Premium Country  UK Device Laptop Operating System Windows 10 pro   My Question or Issue  My playlists keep jumping back to the beginning - back to the first track. Thi...

Sebasty

Community Legend

1982 Views

4 replies

2 likes

  • 1982 Views
  • 4 replies
  • 2 likes

Playlist image, description and title being removed.

I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed the image (to one that I took myself) and descript...

Regular

I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed...

Sebasty

Community Legend

1365 Views

1 replies

2 likes

  • 1365 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unable to add thousands of local songs (7500+ songs) to my library

PlanPremiumCountryUSDeviceCustom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080)Operating SystemWindows 10 64-bit My Question or IssueI recently upgraded to premium and am trying to integrate my local collection of music I've built up over ma...

Roadie

Plan Premium Country US Device Custom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080) Operating System Windows 10 64-bit   My Question or Issue I recently upgraded to premium a...

Peter

Spotify Legend

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Wrong song?

PlanPremiumCountryNorth AmericaDevicePCOperating SystemWindows 7 My Question or IssueWhenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic comes uo? I've tried closing, and reinstalling spotify and nothing works. Is t...

Visitor

Plan Premium Country North America Device PC Operating System Windows 7   My Question or Issue Whenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic co...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few days

Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved to my favorite songs, the album art icon will display a black squa...

Newbie

   Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved t...

Minsk

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Desktop overlay when using media keys glitch not resolved [Thinking of cancelling Spotify]

PlanPremium 1.0.93.244.g1e3a05e7 (Windows Store version)CountryUnited Kingdom DevicePC - 8700K Z370 16GB RAM 1080 TiOperating SystemWindows 10 My Question or IssueI've looked everywhere for a fix for this issue, but it hasn't been resolved [Cleared c...

Casual Listener

Plan Premium 1.0.93.244.g1e3a05e7 (Windows Store version) Country United Kingdom  Device PC - 8700K Z370 16GB RAM 1080 Ti Operating System Windows 10  My Question or Issue I'v...

Mantisentil

Community Legend

731 Views

1 replies

1 likes

  • 731 Views
  • 1 replies
  • 1 likes

Hey spotify, how about you fix this (for the nth. time)

PlanPremiumCountryUruguay DeviceWindows DesktopOperating SystemWindows 10. Creators Update 1803 Build 17134.407 My Question or Issue Could you fix that annoying overlay with the keys? I tried everything, uninstalling, cleaning registry, enabled, disa...

Regular

Plan Premium Country Uruguay  Device Windows Desktop Operating System Windows 10. Creators Update 1803 Build 17134.407   My Question or Issue  Could you fix that annoying ove...

Mantisentil

Community Legend

1813 Views

9 replies

3 likes

  • 1813 Views
  • 9 replies
  • 3 likes

Not able to play specific playlist

PlanFreeCountryPoland DevicePCOperating SystemWindows 7 My Question or Issue I have an issue with just one playlist (And that's why we drink - podcast). Other playlists either created by me or taken from the main page do work. This playlists plays on...

Casual Listener

Plan Free Country Poland   Device PC Operating System Windows 7   My Question or Issue  I have an issue with just one playlist (And that's why we drink - podcast). Other pla...

Pyromacja

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Just bough premium for 9.00SEK for 3 months, Got Charged 99.00SEK every month.

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue So I saw the new black friday price for Spotify so I decided to give it a shot, after paying it I noticed something off, I got charged 99.00SEK and it will charge me the...

Casual Listener

Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue  So I saw the new black friday price for Spotify so I decided to give it a shot, aft...

frolof1

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Spotify Reseller accounts?

Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay?I am looking for a year's subscription account again and see all the reseller accounts for a cheaper price than Spotify?They say they are genuine, b...

Regular

Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay? I am looking for a year's subscription account again and see all the reseller accounts for a ch...

1652 Views

0 replies

0 likes

Premium
reseller
  • 1652 Views
  • 0 replies
  • 0 likes