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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2165 Views

0 replies

4 likes

  • 2165 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151796 Views

83 replies

27 likes

  • 151796 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140246 Views

294 replies

22 likes

  • 140246 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

  • 11341 Views
  • 1 replies
  • 6 likes

Superuser Contribution Sorting by Popularity

Plan: FreeCountry: USADevice: DesktopOperating System: Windows 10 My Question or IssueWhy am I no longer able to sort by popularity?

Newbie

Plan: Free Country: USA Device: Desktop Operating System: Windows 10   My Question or Issue Why am I no longer able to sort by popularity?    

Peter

Spotify Legend

520 Views

2 replies

0 likes

  • 520 Views
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  • 0 likes

Superuser Contribution Autoplay doesn't show up on desktop version

For some reason autoplay has simply disappeared from my desktop version of Spotify (I'm running Windows 7). It's still there on my iphone App, but it simply isn't listed under playback in the settings. And given that there is way to get support from ...

Newbie

  For some reason autoplay has simply disappeared from my desktop version of Spotify (I'm running Windows 7). It's still there on my iphone App, but it simply isn't listed under playback in the...

Peter

Spotify Legend

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Activity bar problem

Hello guys I have weird problem with activity bar. Since two months friends keep telling me that they don't see what music I listen to, how to change that? I already reinstaled spotify. Ps. My private session is off.

Newbie

Hello guys I have weird problem with activity bar. Since two months friends keep telling me that they don't see what music I listen to, how to change that? I already reinstaled spotify.  Ps. My...

MauriceMV

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Can't change songs (PREMIUM USER *(since 4-5years lol)*)

Hello, i have a weird issue.It looks like Spotify has a problem with Windows 10 Pro 64bit.I changed a song using my keyboard media buttons (Wooting ONE) and it started skipping all my songs. I mean it went from the top to the bottom skipping songs li...

Regular

Hello, i have a weird issue. It looks like Spotify has a problem with Windows 10 Pro 64bit. I changed a song using my keyboard media buttons (Wooting ONE) and it started skipping all my songs. I ...

Loxer

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

plays song not clicked instead of clicked and in different order

1. I search for a song.2. I click see all in the songs div.3. I change the order of the songs clicking on any column header.4. I click in any row and the song played is the one that was on the position before reordering. The order they are played is ...

Newbie

1. I search for a song. 2. I click see all in the songs div. 3. I change the order of the songs clicking on any column header. 4. I click in any row and the song played is the ...

Loxer

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Mini Player

Strange but true, from now when I login into the web player (via Chrome) it disabled my second monitor

Newbie

  Strange but true, from now when I login into the web player (via Chrome) it disabled my second monitor 😞

Guido

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

Roadie

  Plan Premium Device PC Operating System Windows 10   I have many playlists, constisting mostly of albums and discogs.  Many of these albums are also local files.  Someti...

Daisy

Spotify Legend

3235 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Solved!! Facebook Friends Not Appearing

PlanFreeCountryCanadaOperating SystemWindows My Question or Issue Every time I try to press the "Find Friends" command in the "Friend Activity" on the desktop app, it is shown that I have 0 friends on Spotify even though only a few days ago, a whole ...

Casual Listener

Plan Free Country Canada Operating System Windows   My Question or Issue  Every time I try to press the "Find Friends" command in the "Friend Activity" on the desktop app, it i...

panwink

Casual Listener

4842 Views

2 replies

0 likes

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Trend Micro antivirus detected a worm in one of the audio files spotify downloaded

PlanFreeCountry New ZealandDeviceDELL XPSOperating SystemWindows My Question or Issue 26th Sep 2018, 10:30am my antivirus notified me that one of the audio files spotify app downloaded was infected. I didn't have any impact on the actual music I was ...

Casual Listener

Plan Free Country  New Zealand Device DELL XPS Operating System Windows   My Question or Issue  26th Sep 2018, 10:30am my antivirus notified me that one of the audio files sp...

Sebasty

Community Legend

1176 Views

3 replies

0 likes

Virus
Windows 10
  • 1176 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify toca sozinho quando está pausado

PlanPremium FamilyCountry BrazilDeviceDesktopOperating SystemWindows10 My Question or Issue Há algum tempo, quando tenho o spotify pausado no meu computador, começa a tocar alguma musica aleatória. Já troquei a senha, sai de todos os dispositivos e a...

Regular

  Plan Premium Family Country  Brazil Device Desktop Operating System Windows10   My Question or Issue  Há algum tempo, quando tenho o spotify pausado no meu computador...

Peter

Spotify Legend

16965 Views

30 replies

11 likes

  • 16965 Views
  • 30 replies
  • 11 likes

Superuser Contribution Connecting to chromecast only on phone

USAPremiumSamsung Galaxy 8 and Windows 10 x64 Ok this is not big issue, but can only connect and adjust volume from phone appOnce that is done can see computer (even if I am sitting at computer connecting by phone)Computer App can skip songs, pause, ...

Casual Listener

USA Premium Samsung Galaxy 8 and Windows 10 x64   Ok this is not big issue, but can only connect and adjust volume from phone app Once that is done can see computer (even if I am sitting at...

Peter

Spotify Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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Superuser Contribution [Desktop] Local Files not Crossfading - premium

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue I have some songs in my playlist which I have downloaded, however - if the current song playing is currently a local song, which is crossfading to a spotify/non-local song (...

Regular

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue  I have some songs in my playlist which I have downloaded, however - if the current song...

Peter

Spotify Legend

959 Views

2 replies

0 likes

local files. playlist
windows. premium. crossfade
  • 959 Views
  • 2 replies
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Solved!!Superuser Contribution AUTOPLAY Please

Plan PremiumCountry Czech Republic Operating System Win10 My Question or IssueWhy would you remove such a nice feature out of the blue? Me and many other users really appreciated how it offered new music of the similar particular taste seamlessly jus...

Newbie

Plan    Premium Country    Czech Republic   Operating System    Win10    My Question or Issue Why would you remove such a nice feature out of the...

Peter

Spotify Legend

485 Views

2 replies

1 likes

  • 485 Views
  • 2 replies
  • 1 likes

One band playing more often than others

PlanFree/PremiumCountry USDevice(iPhone Operating System(iOS 12, Windows 10) My Question or Issue Over the past month or so, I have noticed that Spotify will play one band in particular way more often than any other band on my playlist. I have listen...

Casual Listener

Plan Free/Premium Country  US Device (iPhone 😎 Operating System (iOS 12, Windows 10)   My Question or Issue  Over the past month or so, I have noticed that Spotify will play...

dinomight

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
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Spotify deletes songs from library

PlanPremiumCountry BelgiumDeviceBlackberry KeyOne & PCOperating SystemAndroid / Windows 10 My Question or IssueI'm an avid user of Spotify, most of the times listening in the car (from my downloaded music on SD-card).Last few months I've been noticin...

Casual Listener

Plan Premium Country  Belgium Device Blackberry KeyOne & PC Operating System Android / Windows 10   My Question or Issue I'm an avid user of Spotify, most of the times listeni...

dinomight

Spotify Star

1935 Views

5 replies

1 likes

  • 1935 Views
  • 5 replies
  • 1 likes

Superuser Contribution Pantalla de inicio

¿Qué ha sucedido con la pantalla de inicio? Ahora solo se puede ir a las opciones "explorar" y "radio", la opción de "inicio" donde aparecían las reproducciones recientes y las sugerencias de spotify ya no está disponible.

Newbie

   ¿Qué ha sucedido con la pantalla de inicio? Ahora solo se puede ir a las opciones "explorar" y "radio", la opción de "inicio" donde aparecían las reproducciones recientes y las sugerenc...

BetoJp

Visitor

1148 Views

2 replies

0 likes

  • 1148 Views
  • 2 replies
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Superuser Contribution No internet Connection detected (error code: 4)

PlanFree/PremiumCountryPortugal DeviceSeveral Computer modelsOperating SystemWindows 10 Pro x64 My Question or IssueFor about 2 weeks, every user i know (15+) trying to access spotify windows app, behind our corporate dedicated proxy is not able to s...

Regular

Plan Free/Premium Country Portugal   Device Several Computer models Operating System Windows 10 Pro x64   My Question or Issue For about 2 weeks, every user i know (15+) trying t...

Thexxstranger

Visitor

4741 Views

9 replies

0 likes

error 4
internet connection
Windows 10
  • 4741 Views
  • 9 replies
  • 0 likes

Superuser Contribution Artist not showing on Local Files

PlanPremiumCountry United StatesOperating SystemWindows 10 My Question or Issue I have recently downloaded 164 songs from SoundCloud which I intended to put into Spotify as it is much easier for me. All of the songs have imported fine, but they are n...

Newbie

Plan Premium Country   United States Operating System Windows 10  My Question or Issue     I have recently downloaded 164 songs from SoundCloud which I intended to put i...

Daisy

Spotify Legend

2896 Views

1 replies

0 likes

artist
local files
  • 2896 Views
  • 1 replies
  • 0 likes