Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100521 Views
82 replies
27 likes

100521 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106808 Views
291 replies
22 likes

106808 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7896 Views
1 replies
6 likes

7896 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148415 Views
0 replies
26 likes
Mac
Windows

148415 Views
0 replies
26 likes

Solved!! Interface Looks changed

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSince today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with the playlists on the left is enlarged towards the right greatly and th...

HN0red
Casual Listener
Plan Premium Device PC Operating System Windows 10 My Question or Issue Since today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with ...
2018-11-03 5:12:50 PM
2018-11-04 1:11:45 PM
Loxer
Community Legend
515 Views
3 replies
0 likes

515 Views
3 replies
0 likes

Restarting filter in playlist doesn't play all the songs of the playlist

CountrySpainDevicePC, MacBook Pro mid-2012Operating SystemWindows 7, macOS MojaveVersion1.0.92.390.g2ce5ec7d My Question or IssueHello, I've noticed the following issue: I have a very large playlist that I use as a personalized radio (almost 6,000 so...

Lousan92
Composer
Country Spain Device PC, MacBook Pro mid-2012 Operating System Windows 7, macOS Mojave Version 1.0.92.390.g2ce5ec7d My Question or Issue Hello, I've noticed the following issue: I ha...
2018-10-24 1:39:08 PM
2018-11-04 12:05:23 PM
Lousan92
Composer
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Songs are queued every time I open Spotify

PlanPremiumCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up spotify, the same 3 songs are always queued and I have to manually skip them every tim...

epsilonyk
Newbie
Plan Premium Country United States Device (Desktop) Operating System (Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up ...
2018-11-03 3:39:54 PM
368 Views
0 replies
2 likes

368 Views
0 replies
2 likes

Solved!! Shuffle won't work casting to device after update in Windows 10

Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older articles on this is issue that say to clear the pla...

SomeGuy01
Casual Listener
Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older ...
2018-11-03 2:35:57 PM
150 Views
0 replies
1 likes
shuffle
Windows 10

150 Views
0 replies
1 likes

Songs not playing when searching and more?

Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the issue for just one song and it goes back to messing up. Say ...

GioGio45
Newbie
Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the ...
2018-11-03 1:14:13 PM
584 Views
0 replies
1 likes

584 Views
0 replies
1 likes

Account Username Concern/Question

PlanFreeCountry United States of AmericaDevice(PC)Operating System(Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username as being a bunch of random letters and numbers while my friend's account link contain...

tylerwikkerson
Casual Listener
Plan Free Country United States of America Device (PC) Operating System (Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username...
2018-11-03 3:43:49 AM
2018-11-03 12:02:31 PM
Sebasty
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Superuser Contribution Cannot add song to playlist from Now Playing queue

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try to drag the song from the "Now Playing" section in t...

gustavh
Casual Listener
Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try t...
2018-10-12 9:49:01 AM
2018-11-03 9:24:42 AM
Guido
Spotify Legend
2075 Views
7 replies
0 likes
Desktop
Mac
Windows

2075 Views
7 replies
0 likes

Superuser Contribution Song starts playing over current track

PlanPremiumCountry UKDeviceAcer Swift 3 (also happened on Lenovo WorkPad)Operating SystemWindows 10 (also seen on 7) My Question or Issue Sometimes (I think always after a track in a playlist has played as a video which I've skipped over because vide...

CaptainUserName
Casual Listener
Plan Premium Country UK Device Acer Swift 3 (also happened on Lenovo WorkPad) Operating System Windows 10 (also seen on 7) My Question or Issue Sometimes (I think alway...
2018-09-07 9:09:13 PM
2018-11-02 10:08:48 PM
CaptainUserName
Casual Listener
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

Saved songs on iphone wont appear save on dekstop

saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.

rojusrenevis
Newbie
saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.
2018-11-02 9:26:54 PM
342 Views
0 replies
1 likes

342 Views
0 replies
1 likes

Spotify cannot read this song at the moment.

Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is working on my phone but ain't working on my computer. I usualy get a mess...

Rawlic
Casual Listener
Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is ...
2018-10-31 2:09:33 PM
2018-11-02 8:14:34 PM
Rawlic
Casual Listener
1008 Views
6 replies
0 likes

1008 Views
6 replies
0 likes

One specific ad crashes the music player

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...

AveEva
Newbie
Plan Free Country Germany Operating System Windows 10 My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...
2018-11-02 6:36:46 PM
408 Views
0 replies
0 likes

408 Views
0 replies
0 likes

Missing album

I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the category "Album"

SixSeven
Newbie
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the cate...
2018-11-02 5:05:38 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Same numbers playing

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueI always play all the numbers I've stored from albums etc., so no specific artist or album. This week I noticed (since last update??) that everytime I start to play my number...

speedyrobin
Casual Listener
Plan Premium Country Device Dell Operating System Windows 10 My Question or Issue I always play all the numbers I've stored from albums etc., so no specific artist or album. T...
2018-11-02 3:57:39 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Solved!! [Windows] Interface

PlanFreeCountry FranceDeviceComputerOperating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change music. I changed without problem but without knowing why. I was uncomfortable I began to loo...

Elkazo
Casual Listener
Plan Free Country France Device Computer Operating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change...
2018-10-26 5:09:21 PM
2018-11-02 3:00:03 PM
Elkazo
Casual Listener
614 Views
2 replies
0 likes

614 Views
2 replies
0 likes

Help! the audio keeps going up and down as I play music!

PlanPremiumDevicePCOperating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudden I do, and it's really annoying! sometimes the music becomes sooo loud and sometimes too...

Chomiie
Newbie
Plan Premium Device PC Operating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudd...
2018-11-02 2:49:53 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Why is Top Recommendations showing albums I already have Saved

Top Recommendations is showing albums I already have Saved to my library. Why?I don't need recommendations for those. I know them. I want to hear new music based on my library.

Sceptic666
Newbie
Top Recommendations is showing albums I already have Saved to my library. Why? I don't need recommendations for those. I know them. I want to hear new music based on my library.
2018-11-02 2:49:45 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

App crashed, downloaded files (offline) get deleted

PlanPremiumCountryMalaysiaDeviceAcer AspireOperating SystemWindows 10 My Question or IssueFor the past few days, the app always crashed and it made my laptop freeze. Once I started the app, allthe downloaded songs (offline) were deleted and I need to...

zaimin92
Newbie
Plan Premium Country Malaysia Device Acer Aspire Operating System Windows 10 My Question or Issue For the past few days, the app always crashed and it made my laptop freeze. Once I s...
2018-11-02 2:49:37 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

The new app doesn't have a one-click button to open queue.

This should be changed back.

TrantaLocked
Music Fan
This should be changed back.
2018-10-31 8:56:30 PM
2018-11-02 2:31:05 PM
Sebasty
Community Legend
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Windows 10 1809 - Files on Demand

I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the files in OneDrive and went to index them. This caused them to ...

EmjayPrice
Newbie
I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the fi...
2018-10-31 11:28:53 PM
2018-11-02 2:23:23 PM
Sebasty
Community Legend
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

AGAIN Spotify launches on startup even though the feature is disabled

PlanPremium DeviceComputerOperating SystemW10 My Question or IssueWhen I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug just never ever goes away. It so **bleep** annoying.

Göögöö
Regular
Plan Premium Device Computer Operating System W10 My Question or Issue When I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug j...
2018-11-02 10:13:01 AM
2018-11-02 1:30:46 PM
Gladiomortis
Music Fan
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts