Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
ipanasenko
Newbie
49225 Views
77 replies
27 likes

49225 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75188 Views
271 replies
21 likes

75188 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5274 Views
1 replies
6 likes

5274 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145410 Views
0 replies
26 likes
Mac
Windows

145410 Views
0 replies
26 likes

Superuser Contribution Discover weekly not updating

PlanPremiumCountry IcelandDeviceAllOperating SystemallMy Question or Issue This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it's the same one since i already disliked one of the songs that is still grayed ...

Orninn
Newbie
Plan Premium Country Iceland Device All Operating System all My Question or Issue This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it...
2018-09-24 8:39:44 PM
2018-10-02 10:19:32 AM
Daisy
Spotify Legend
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Artists from Library Sizing Incorrect

PlanPremiumCountryUnited StatesDeviceMSI LaptopOperating SystemWindows 10 My Question or Issue When I use the spotify app on my laptop, the artists from library page for each artsist has a weird sizing issue where the numbers of songs and times go al...

Universal63
Casual Listener
Plan Premium Country United States Device MSI Laptop Operating System Windows 10 My Question or Issue When I use the spotify app on my laptop, the artists from library page for...
2018-10-01 3:18:51 AM
2018-10-02 9:08:23 AM
Loxer
Community Legend
407 Views
3 replies
0 likes

407 Views
3 replies
0 likes

Spotify deletes songs from library

PlanPremiumCountry BelgiumDeviceBlackberry KeyOne & PCOperating SystemAndroid / Windows 10 My Question or IssueI'm an avid user of Spotify, most of the times listening in the car (from my downloaded music on SD-card).Last few months I've been noticin...

AnthonyCo
Casual Listener
Plan Premium Country Belgium Device Blackberry KeyOne & PC Operating System Android / Windows 10 My Question or Issue I'm an avid user of Spotify, most of the times listeni...
2018-09-25 4:56:06 PM
2018-10-01 7:08:09 PM
dinomight
Spotify Star
1791 Views
5 replies
1 likes

1791 Views
5 replies
1 likes

How much time is left of a song

It would be very useful if you can see how much time is left of each song while playing. Today you see how much time each song has been played, and you can see how many minutes/sec each song is long. It would be better to see how much time is left.

PalliSG
Newbie
It would be very useful if you can see how much time is left of each song while playing. Today you see how much time each song has been played, and you can see how many minutes/sec eac...
2018-10-01 4:09:50 PM
2018-10-01 5:38:20 PM
Loxer
Community Legend
537 Views
1 replies
0 likes

537 Views
1 replies
0 likes

Superuser Contribution Windows and Android daily mixes not synced up.

PlanFree.CountrySouth AfricaDeviceLG G4Operating SystemWindows 10 My Question or IssueI went through the troubleshooting guide however my daily mixes are not synced up as I have 5 on my LG and 2 on my PC. The 2 on the PC are also not the same as any ...

Bulba1
Newbie
Plan Free. Country South Africa Device LG G4 Operating System Windows 10 My Question or Issue I went through the troubleshooting guide however my daily mixes are not synced up as I h...
2018-09-19 6:53:16 PM
2018-10-01 4:19:17 PM
Jemi
Spotify Legend
671 Views
3 replies
0 likes

671 Views
3 replies
0 likes

Superuser Contribution Web Player not loading playlist

My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do I fix?

PhantomProbe
Casual Listener
My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do...
2018-08-30 12:02:07 PM
2018-10-01 3:33:28 PM
Jemi
Spotify Legend
5416 Views
7 replies
11 likes

5416 Views
7 replies
11 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

paraplu
Casual Listener
I currently cannot use the webplayer at all. Plan Premium Country Germany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or Issue When I op...
2018-09-21 3:04:44 PM
2018-10-01 3:29:18 PM
Jemi
Spotify Legend
734 Views
4 replies
0 likes
WebPlayer

734 Views
4 replies
0 likes

Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

rossisdead
Roadie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a s...
2018-05-29 8:54:44 PM
2018-10-01 1:40:22 PM
ondrowan
Newbie
961 Views
9 replies
2 likes

961 Views
9 replies
2 likes

Superuser Contribution Playlist stops playing after Supertramp - Fool's Overture

PlanPremiumCountryNetherlands DevicePC and Laptop (multiple devices), iPhoneOperating SystemWindows 10, iOS 10. My Question or IssueNot sure where to post this, but every time after playing Fool's Overture (https://open.spotify.com/track/25KYhx2XbHxM...

jaspoid-0934
Roadie
Plan Premium Country Netherlands Device PC and Laptop (multiple devices), iPhone Operating System Windows 10, iOS 10. My Question or Issue Not sure where to post this, but...
2018-09-22 12:10:16 PM
2018-10-01 1:01:24 PM
jaspoid-0934
Roadie
702 Views
4 replies
0 likes
player
Song Play

702 Views
4 replies
0 likes

Error code 17 Firewall

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new solution please, Thank you very much.

BasedGodSin
Casual Listener
Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new so...
2018-10-01 4:35:36 AM
2018-10-01 12:15:10 PM
BasedGodSin
Casual Listener
387 Views
2 replies
0 likes

387 Views
2 replies
0 likes

It plays another track than selected

Spotify desktop updated. PremiumWindows 10 Search ArtistClick Songs See AllOrder by preference (thumb on the right)Click a trackTrack selected is not played, but another track is played

clatix
Gig Goer
Spotify desktop updated. Premium Windows 10 Search Artist Click Songs See All Order by preference (thumb on the right) Click a track Track selected is not played, but another track is...
2018-09-30 12:03:55 PM
2018-10-01 2:09:42 AM
clatix
Gig Goer
293 Views
2 replies
0 likes

293 Views
2 replies
0 likes

Solved!! Weird bug with the "Songs" section under the library

My Question or IssueI saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing there.If I double click on it,it plays the last two songs tha...

Kaanvr
Regular
My Question or Issue I saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing ...
2018-09-29 11:17:38 PM
2018-09-30 8:32:30 PM
Loxer
Community Legend
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Spotify Ad - Spotify Premium in lower right corner of screen

PlanPremium for FamilyCountry DenmarkDevicePCOperating SystemWindows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged in to my Spotify Premium for Family account, but I get this little annoying box in the lower ri...

henpia1
Newbie
Plan Premium for Family Country Denmark Device PC Operating System Windows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged ...
2018-09-30 10:54:06 AM
2018-09-30 8:19:00 PM
Billy-J
Spotify Star
583 Views
1 replies
0 likes

583 Views
1 replies
0 likes

Enormous space took on disk.

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueEnormous space took on disk.Spotify folder in my AppData was over 6GB, any way to prevent or move it anywhere else?

ArturCieszyński
Gig Goer
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue Enormous space took on disk. Spotify folder in my AppData was over 6GB, any wa...
2018-09-30 1:26:14 AM
2018-09-30 11:36:31 AM
DennyEMufc
Roadie
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

derekcd99
Newbie
Plan Premium Country Costa Rica Device Computer Operating System Windows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app fr...
2018-09-30 4:01:40 AM
2018-09-30 11:29:53 AM
Loxer
Community Legend
2612 Views
1 replies
0 likes
Issues
Radio
stations
Troubleshooting
windows10

2612 Views
1 replies
0 likes

Music played on Spotify keeps crackling

Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I have tried: - Reinstallation- Roll back the sound driver to t...

Jakes_C
Newbie
Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I h...
2018-09-28 11:57:36 AM
2018-09-29 4:23:20 PM
DennyEMufc
Roadie
356 Views
2 replies
0 likes

356 Views
2 replies
0 likes

Shuffle Not Available

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or IssueBeen having issues with the shuffle not being available on certain playlists (like my daily mix). I used to use the shuffle all the time and suddenly now i'...

windowsyls
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 7 My Question or Issue Been having issues with the shuffle not being available on certain playlist...
2018-09-28 1:02:08 AM
2018-09-29 5:41:36 AM
Billy-J
Spotify Star
968 Views
4 replies
1 likes

968 Views
4 replies
1 likes

Feed amici

Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed amici non riuscito". Come posso risolvere?

Claudioaf
Newbie
Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed ...
2018-09-28 1:24:49 PM
2018-09-28 7:38:35 PM
Loxer
Community Legend
611 Views
1 replies
0 likes

611 Views
1 replies
0 likes

Where did the "Continue with similar artists" function go?

PlanPremiumCountryNorway DeviceDesktopOperating SystemWindows 8.1 My Question or IssueThere was a nice function where Spotify would continue playing similar artists after an album ended. Where did that function go? After the last restart (and automat...

Deniil
Newbie
Plan Premium Country Norway Device Desktop Operating System Windows 8.1 My Question or Issue There was a nice function where Spotify would continue playing similar artists af...
2018-09-28 3:35:00 PM
2018-09-28 7:34:30 PM
Loxer
Community Legend
204 Views
1 replies
0 likes

204 Views
1 replies
0 likes

a firewall may be blocking spotify error code 17

ok now this seriously cannot be handled

Naxeo
Regular
ok now this seriously cannot be handled
2018-09-28 8:53:26 AM
2018-09-28 3:18:37 PM
Loxer
Community Legend
1554 Views
3 replies
1 likes

1554 Views
3 replies
1 likes

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