Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49406 Views
  • 77 replies
  • 27 likes
  • 49406 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75300 Views
  • 271 replies
  • 21 likes
  • 75300 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5285 Views
  • 1 replies
  • 6 likes
  • 5285 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145424 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145424 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Facebook & Windows 10 UWP

PlanPremiumCountry United StatesDeviceHP Spectre LaptopOperating SystemWindows 10 Home OS Build 17134.285 My Question or Issue Previously I could not open the facebook connection option on desktop as it was hidden in the background. Congrats on fixin...

  • Newbie
  • Plan Premium Country  United States Device HP Spectre Laptop Operating System Windows 10 Home OS Build 17134.285   My Question or Issue  Previously I could not open the faceb...
  • Peter
  • Spotify Legend
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Issue - Songs Being Added For No Reason?

PlanFreeDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, unless It's something I'm unintentionally doing. This has occurred 3-4 times no...

  • Regular
  • Plan Free Device Desktop PC Operating System Windows 10   My Question or Issue   Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, ...
  • Peter
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Other
  • 341 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now

PlanPremiumCountry ColombiaDeviceHP Pavillion x360Operating SystemWindows 10Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spotify app on my PC, the message pops up: "Spotify can't play this right no...

  • Regular
  • Plan Premium Country  Colombia Device HP Pavillion x360 Operating System Windows 10 Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spot...
  • Co6Studio
  • Newbie
  • 7030 Views
  • 16 replies
  • 2 likes
  • 7030 Views
  • 16 replies
  • 2 likes

[Windows 10 App] Random Changes to different devices and songs I never heard of before

PlanFreeCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't really use the desktop app for Windows 10 anymore since it changes the "You're listening on" from "This Computer" to a Firefox Browser all the time. But it d...

  • Newbie
  • Plan Free Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't really use the desktop app for Windows 10 anymore since it changes the "You're li...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Solved!! Offline Song Storage

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I change the Offline Song Location in the Advanced Settings from the default C:\ location to my local D:\ drive, it doesn't hold. When I restart Spotify App, it reverts b...

  • Visitor
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When I change the Offline Song Location in the Advanced Settings from the default C:\ location to m...
  • DennyEMufc
  • Roadie
  • 978 Views
  • 4 replies
  • 0 likes
  • 978 Views
  • 4 replies
  • 0 likes

Different albums playing simultaneously from one Spotify account

I bet this ain't meant to happen Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for me) that last evening I had two completely independent audio streams playi...

  • Roadie
  • I bet this ain't meant to happen 😉   Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for m...
  • user-removed
  • Not applicable
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reproduce ninguna canción

PlanFreeCountryEspaña Operating System Windows 10 My Question or Issue Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este mensaje: Spotify no puede reproducir esto en este momento. Si tienes el archivo en el or...

  • Newbie
  • Plan Free Country España  Operating System  Windows 10  My Question or Issue  Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este men...
  • Peter
  • Spotify Legend
  • 16060 Views
  • 7 replies
  • 3 likes
  • 16060 Views
  • 7 replies
  • 3 likes

Superuser Contribution Playlist Pictures are messed up

Hi,I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it. My problem is that I upload perfectly square pictures for the playlists. As in, a...

spotify1.png spotify2.png
  • Casual Listener
  •    Hi, I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it.   My pr...
  • Peter
  • Spotify Legend
  • 1817 Views
  • 4 replies
  • 0 likes
  • 1817 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth session end annoyance

PlanPremiumCountry FranceDevicePCWindows 10 official Spotify app My Question or Issue HiAt home, I use a PC with a sound systme and I switch audio to a bluetooth speaker system when I amin another room. Switching this way works perfectly and Spotify'...

  • Newbie
  • Plan Premium Country  France Device PC Windows 10 official Spotify app   My Question or Issue  Hi At home, I use a PC with a sound systme and I switch audio to a bluetooth sp...
  • Peter
  • Spotify Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Bluetooth headphone controls not working

Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some reason with Spotify, the Play function control on the ...

  • Casual Listener
  • Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some rea...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Windows version really slow

As you can see the title. Spotify is really slow to run in Windows. Running takes many times. I'am waiting you to help me. Even I choose when Windows boot don't run Spotify but Spotify is run.PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 1...

  • Regular
  • As you can see the title. Spotify is really slow to run in Windows. Running takes many times. I'am waiting you to help me. Even I choose when Windows boot don't run Spotify but Spotify is run. Plan ...
  • davidcola
  • Gig Goer
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Problem with the ads

PlanFreeCountryArgentinaDevice(Notebook RCA with Intel i3 and 4GB RAM)Operating System(Windows 10) My Question or IssueI have a problem with the Spotify PC app. When I am listenning three or five songs in a row, appear an advertising but it is logic ...

  • Casual Listener
  • Plan Free Country Argentina Device (Notebook RCA with Intel i3 and 4GB RAM) Operating System (Windows 10)   My Question or Issue I have a problem with the Spotify PC app. When I am lis...
  • EmiCalvin
  • Casual Listener
  • 657 Views
  • 2 replies
  • 0 likes
  • Ads playing wrong
  • 657 Views
  • 2 replies
  • 0 likes

When I play spotify my screen goes into power saving mode and goes completely black

My Question or IssueEvery time I open up my spotify in the web player and lay music it puts my computer into power save mode and completely turns the screen black. It didn't use to do this, but now it has persisted for the last week. I even turned of...

  • Newbie
  • My Question or Issue Every time I open up my spotify in the web player and lay music it puts my computer into power save mode and completely turns the screen black. It didn't use to do this, but now...
  • 802 Views
  • 0 replies
  • 4 likes
  • 802 Views
  • 0 replies
  • 4 likes

Solved!! Spotify doesn't play the song I want when the list is ordered by popularity

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or Issue I do a search of songsI got the list of songsI select the "thumb up" in order to order the list by popularity/most listened and then I want to play one of the song but i...

  • Regular
  • Plan Premium Country France  Device PC Operating System Windows 10   My Question or Issue  I do a search of songs I got the list of songs I select the "thumb up" in order t...
  • Darrepac
  • Regular
  • 946 Views
  • 2 replies
  • 0 likes
  • 946 Views
  • 2 replies
  • 0 likes

Space bar pauses music when trying to search

Windows 10, when trying to search for a song in a playlist; hitting the spacebar pauses the music instead of recognizing the space in the song name. It's frustrating trying to search for any song when it only recognizes your first word until the spac...

  • Casual Listener
  •    Windows 10, when trying to search for a song in a playlist; hitting the spacebar pauses the music instead of recognizing the space in the song name.  It's frustrating trying to sea...
  • motoboat
  • Casual Listener
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Superuser Contribution playing only every other episode

the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play the other ones. usually, when I hit on play, it pla...

  • Newbie
  • the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play ...
  • Peter
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This song is not available." on Mac

My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It doesn't seem that they are paused but just stopping and then continui...

  • Newbie
  •     My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It do...
  • Peter
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Concerning Music that Has Disappeared

I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's database rather than my individual devices. While listening to m...

  • Newbie
  •   I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's datab...
  • jsannn
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay option missing

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue Autoplay is no longer an option under setting on the desktop app, anyone have a clue to where it has gone?

  • Casual Listener
  • Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue  Autoplay is no longer an option under setting on the desktop app, anyone have a ...
  • seven_horns
  • Casual Listener
  • 2211 Views
  • 7 replies
  • 8 likes
  • 2211 Views
  • 7 replies
  • 8 likes

Superuser Contribution Block/Filter Remixes as a general option in settings

PlanPremium My Question or Issue I see that there have been several people in the past who also posted a similar idea to block/filter remixes.If one thinks about it, this seems like such a basic feature - I got the Spotify premium to be able to shuff...

  • Visitor
  • Plan Premium   My Question or Issue  I see that there have been several people in the past who also posted a similar idea to block/filter remixes. If one thinks about it, this seems ...
  • Peter
  • Spotify Legend
  • 3764 Views
  • 1 replies
  • 53 likes
  • block remix
    filter remix
  • 3764 Views
  • 1 replies
  • 53 likes