Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122303 Views

83 replies

27 likes

  • 122303 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116561 Views

291 replies

22 likes

  • 116561 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9058 Views

1 replies

6 likes

  • 9058 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150062 Views

0 replies

26 likes

Mac
Windows
  • 150062 Views
  • 0 replies
  • 26 likes

Superuser Contribution Friend's feed doesn't work

PlanPremiumCountryFrance DevicePCOperating SystemWindows My Question or Issue My Friend's feed doesn't appear on the right of the desktop. the column is empty, just indicating "see what your friends are listening" but nothing appeears.but i'have conn...

Newbie

Plan Premium Country France  Device PC Operating System Windows   My Question or Issue  My Friend's feed doesn't appear on the right of the desktop. the column is empty, just...

Peter

Spotify Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disliking songs/artists/an entire country.

PlanFreeCountry IsraelDevicePCOperating SystemWindows 7 My Question or IssueIs it possible to dislike either an artist or an entire country?---Let's call it as it is - I've grown into a racist... not-nice-person...I live in Israel and learned to desp...

Newbie

Plan Free Country  Israel Device PC Operating System Windows 7  My Question or Issue Is it possible to dislike either an artist or an entire country? --- Let's call it as it is -...

Peter

Spotify Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Spotify connect does not work under Win 10 App

PlanPremiumCountry SwitzerlandDeviceSurfface ProOperating SystemWin 10 My Question or IssueComputer is connected via WiFi to home Network with 3 Sonos Speakers. Almost always I don't see any of the sonos devices through spotify connect. Sometimes one...

Newbie

Plan Premium Country  Switzerland Device Surfface Pro Operating System Win 10   My Question or Issue Computer is connected via WiFi to home Network with 3 Sonos Speakers. Almost a...

433 Views

0 replies

0 likes

Spotify Connect Desktop
win 10
  • 433 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now: error way too often after reboot

PlanPremiumCountryFinland DevicePCOperating SystemWindows 10 My Question or Issue It happens way too often to keep ignoring this problem.Every now and then when I start Spotiufy I'm getting "Spotify can't play this right now. If you have the file on ...

Newbie

 Plan Premium Country Finland  Device PC Operating System Windows 10   My Question or Issue   It happens way too often to keep ignoring this problem. Every now and the...

Peter

Spotify Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Showing Recently played Artists resets by Restart

My Question or IssueI recently noticed, that my option for showing my recently played artist in the option menu is reseting itself. This happens everytime, when I close my windows app. I wanted to disable the function of showing my recently played ar...

Casual Listener

  My Question or Issue I recently noticed, that my option for showing my recently played artist in the option menu is reseting itself. This happens everytime, when I close my windows app. I wa...

Peter

Spotify Legend

657 Views

2 replies

4 likes

Social
  • 657 Views
  • 2 replies
  • 4 likes

Randomly switching playlists

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran out of songs. Why is this happening? Running latest ver...

Roadie

I have 3 playlists. I've noticed that if I listen to any of them for more than 3 songs, it randomly switches to one of the other playlists. Each one has over 100 songs, so it's not like they ran...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Solved!! NOT LOADING SOMEONE HELP PLEASE

PlanFreeCountryUSA DeviceChromebookOperating SystemChromebook My Question or Issue My WiFi is strong and it always works, but whenever I search up songs, it takes forever to load and takes forever to play a playlist, even my playlist and it is annoyi...

Casual Listener

Plan Free Country USA  Device Chromebook Operating System Chromebook  My Question or Issue  My WiFi is strong and it always works, but whenever I search up songs, it takes for...

JamesCBridges

Gig Goer

1075 Views

2 replies

0 likes

Other
  • 1075 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play the current song

PlanPremiumCountrySingaporeDeviceWindows desktop (self built)Operating SystemWindows 10 My Question or IssueHi Whenever i click on a song to play on my Spotify, it doesn't play immediately. The time stays at 0:00, and sometimes the album cover of the...

Casual Listener

Plan Premium Country Singapore Device Windows desktop (self built) Operating System Windows 10   My Question or Issue Hi    Whenever i click on a song to play on my Spotify...

mattomus

Newbie

4078 Views

25 replies

2 likes

  • 4078 Views
  • 25 replies
  • 2 likes

Can't play the current song right after subscribing to premium

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 7 My Question or Issue Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I approved it through paypal, I couldnt listen to songs anymore. Why?

Newbie

Plan Premium Country Israel  Device PC Operating System Windows 7  My Question or Issue  Spotify PC worked just fine. Then I decided to subscribe to premium. The moment I appr...

Luke

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Volume to low (again)

PlanPremiumCountryNorway DeviceHuawei Matebook X ProOperating SystemWindows 10 My Question or Issue Sound level out of Spotify is to low! At max volume it is not enjoyable. I have maxed out all sound levels... as you can see by my attached picture of...

Regular

Plan Premium Country Norway  Device Huawei Matebook X Pro Operating System Windows 10   My Question or Issue  Sound level out of Spotify is to low! At max volume it is not en...

Luke

Spotify Star

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Songs randomly skipping on all platforms.

PlanPremiumCountry USADevicemoto razer (android) and PC app My Question or IssueI've seen similar issues such as this that seem to be device related. But I am having the issue across all platforms. Ill be half way through a song and the song will ski...

Casual Listener

Plan Premium Country  USA Device moto razer (android) and PC app   My Question or Issue I've seen similar issues such as this that seem to be device related. But I am having the iss...

codstar

Casual Listener

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Moods and Genres not working in Windows client

Another user commented on this and I tried to add a reply to that post but there was no option to do so. For months now, none of the options under Discover (e.g., Top Lists, Genres & Moods) have not been working in my Spotify players for Windows. Thi...

Newbie

Another user commented on this and I tried to add a reply to that post but there was no option to do so.    For months now, none of the options under Discover (e.g., Top Lists, Genre...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Won't boot up spotify and get an error message for a folder i don't have permissions to

PlanFreeCountry USADevicePersonal Gaming Laptop (msi gl62m 7rdx)Operating SystemWindows 10 ( just updated a few days ago) My Question or Issue So for the last day or two every time i've tried to boot up spotify i get this message: "C:Program Files\Wi...

Casual Listener

Plan Free Country  USA Device Personal Gaming Laptop (msi gl62m 7rdx) Operating System Windows 10 ( just updated a few days ago)   My Question or Issue  So for the last day o...

Sans3012

Casual Listener

1813 Views

2 replies

0 likes

  • 1813 Views
  • 2 replies
  • 0 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can import it." The issue only began today when I turned my computer on and attempted t...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue  "Spotify can't play this right now. If you have the file on your computer you...

Twixmonkey

Gig Goer

22569 Views

5 replies

1 likes

  • 22569 Views
  • 5 replies
  • 1 likes

PC won't play music videos

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10Spotify Version1.0.92.390.g2ce5ec7d (Windows Store version) My Question or IssueMy PC won't load or play music videos.

Newbie

Plan Premium Country Australia Device PC Operating System Windows 10 Spotify Version 1.0.92.390.g2ce5ec7d (Windows Store version)     My Question or Issue My PC won't load or p...

544 Views

0 replies

2 likes

Windows
  • 544 Views
  • 0 replies
  • 2 likes

My Spotify Will not play songs on desktop

PlanPremiumCountry CanadaDeviceWindows 10 LaptopOperating SystemWindows 10 IssueAfter a while, my spotify will not play any song that i do not have in a playlist or saved to my computer. It only works on my phone, but i like the higher volume on my c...

Newbie

Plan Premium Country  Canada Device Windows 10 Laptop Operating System Windows 10  Issue After a while, my spotify will not play any song that i do not have in a playlist or saved ...

PASSIONHIT

Composer

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Spotify pc issue

Plan: PremiumCountry: CanadaDevice: Hp Spectre 13Operating System: Windows 10My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file on yourc omputer you can import it", but it plays perfectly ...

Newbie

Plan: Premium Country: Canada Device: Hp Spectre 13 Operating System: Windows 10 My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file o...

Billy-J

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Won't Play From Whole Playlist

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some song. When I don't shuffle, I can skip to the next ...

Regular

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some ...

dmc17

Casual Listener

5242 Views

1 replies

1 likes

  • 5242 Views
  • 1 replies
  • 1 likes

Can I create a queue where I order playlists instead of songs?

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select.I'm posting this, because I don't have the same numbers of song per playlist, I want to liste...

Casual Listener

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select. I'm posting this, because I don't have t...

RockstarFischer

Composer

705 Views

3 replies

0 likes

Queue of Playlists
  • 705 Views
  • 3 replies
  • 0 likes

Spotify Playlists on SONOS (Desktop) are not mine

PlanPremiumCountry UKDevicePCOperating System(Windows) My Question or IssueSpotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers

Newbie

Plan Premium Country  UK Device PC Operating System (Windows)  My Question or Issue Spotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers  

RockstarFischer

Composer

536 Views

1 replies

0 likes

Playlists
  • 536 Views
  • 1 replies
  • 0 likes