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Album does not work on Spotify desktop

Album does not work on Spotify desktop

Plan

Premium

Device

Asus laptop

Operating System

Windows 10

 

My Question or Issue

 Hi, I am having issues listening to Harry Styles' album on my laptop, it works perfectly fine on my phone. The song starts and then it cuts to another part and cuts again etc. I only have this problem with this album and only on my computer. Is there any reason for it? 

Reply
1 Reply

Hey @leyla_yazami, help's here. 

 

It sounds like something's happened with the app on your laptop. We suggest that you reinstall the app with these steps

 

If that doesn't help,  we suggest that you remove your devices from your Offline devices list and try again. This means that you'll have to re-download all your music on your devices for offline listening again. 

 

Let us know how it goes!

 

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