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black screen

black screen

 

Plan

free

Country

 czech republic

Operating System

windows 7 ultimate

 

My Question or Issue

 i have been getting this issue for a few weeks now and im honestly considering quitting spotify altogether because of this, i reinstalled spotify like 15 times (after each reinstall, spotify works for about 10 minutes, is there a missing file or something?) and the issue is still there

 

every time i launch spotify, there is just a black screen, i can log out but thats about all i can do, its starting to get really frustrating

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Reply
1 Reply

Hey @salatovnik, Welcome to the Community.

Hope you are doing great!

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.

Let me know how it goes 🙂

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