Announcements

Help Wizard

Step 1

NEXT STEP

Spotify freezes when trying to feed an ad.

Spotify freezes when trying to feed an ad.

Plan

Free

Country: USA

 

Device

Macbook Pro 

Operating System

macOS 10.13.10

 

 

My Question or Issue

The app will freeze on some ads while at work. Talked to IT security and they said these ads are alerting the firewall of malware. They're likely just looking for cookies to "better serve me" but it's unaceptable for a workplace. This is causing Spotify to freeze and I'm forced to shut down the app entirely and restart it every hour or so. And, if the ads you are serving do contain malware, you need to have a "come to Jesus" talk with your advertisers before you get sued by because of their malicious software. 

Reply
1 Reply

Link that is crashing the app. Another company that has now lost my business because they are creating links with malware type javascript encoded in it. Have them fix it or other complanies will lose business.

 

edit: Your own site won't let me post the link because the risk of malware. 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random