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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89075 Views

40 replies

68 likes

  • 89075 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

833470 Views

530 replies

64 likes

  • 833470 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32766 Views

33 replies

7 likes

  • 32766 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3804 Views

0 replies

4 likes

  • 3804 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Audio not playing

PlanFreeCountry USADeviceDesktopOperating SystemWindowsMy Question or Issue Spotify audio is not playing. I have:reinstalled Spotify.made sure it is not the headphones or windows sound.restarted the computer.What else can I do?

Newbie

Plan Free Country  USA Device Desktop Operating System Windows My Question or Issue  Spotify audio is not playing. I have: reinstalled Spotify. made sure it is not the headphones...

Katerina

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Spotify will not nunmute

PlanFree/PremiumCountry US Device Web Browser Operating System Win 10 My Question or Issue Spotify will not unmute. Yes checked win sliders / sound - it is unmutes and all the way up. No problem with any other program on my computer.

Newbie

Plan Free/Premium Country US   Device Web Browser   Operating System Win 10     My Question or Issue  Spotify will not unmute.  Yes checked win sliders / sound ...

Luke

Community Legend

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Albums no longer displayed in alphabetical order

PlanFreeCountry ItalyDeviceWindows computerOperating SystemWindows 10 My Question or Issue Hello, I'm a spotify free user, I'm listening music via the web browser.A couple of days ago, Spotify stopped showing me albums in my library in alphabetical o...

Music Fan

Plan Free Country  Italy Device Windows computer Operating System Windows 10   My Question or Issue  Hello,   I'm a spotify free user, I'm listening music via the web ...

Crudelone

Music Fan

682 Views

1 replies

1 likes

Unsorted albums on web browser
  • 682 Views
  • 1 replies
  • 1 likes

Solved!! Nothing works on Spotify besides Discover Weekly

My Question or IssueNothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios in general wont work, nothing works that has to do wit...

Casual Listener

My Question or Issue Nothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios i...

ignitionchemist

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Artists not playing from "Recently Played"

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows10 My Question or Issue I've been having an issue on PC where some artists will refuse to play from the Recently Played list. If I go into the artist's page and play from there it works fine....

Regular

Plan Premium Country  Australia Device PC Operating System Windows10   My Question or Issue  I've been having an issue on PC where some artists will refuse to play from the R...

akuen

Regular

1326 Views

13 replies

0 likes

  • 1326 Views
  • 13 replies
  • 0 likes

[Desktop] Error code 17

PlanFreeCountry Is this really needed hugh?DevicedesktopOperating Systemwindows 10 My Question or IssueIm getting an error code 17 it says that my firewall is making it stop but i when i turned it off i opened it and it said the same thing could anyo...

Visitor

Plan Free Country  Is this really needed hugh? Device desktop Operating System windows 10    My Question or Issue Im getting an error code 17 it says that my firewall is ...

Loxer

Community Legend

1116 Views

1 replies

0 likes

What are labels
  • 1116 Views
  • 1 replies
  • 0 likes

Solved!! Malware Windows 10 Desktop Version

PlanFree Operating SystemWindows 10 64-bit My Question or IssueMalwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. I thought there was something wrong with Malwarebytes, so I uninstalled Spo...

Newbie

Plan Free   Operating System Windows 10 64-bit   My Question or Issue Malwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. ...

wmfy-1wi_yhs9

Regular

4002 Views

7 replies

7 likes

  • 4002 Views
  • 7 replies
  • 7 likes

Windows and Mac Queue problem

PlanPremiumCountryUSA DeviceWindows and MacOperating SystemWindows 10 unknown iOS My Question or Issue So a bit of background information. I am working in an office and we have a shared spotify account so that we can queue music up throughout the day...

Newbie

Plan Premium Country USA   Device Windows and Mac Operating System Windows 10 unknown iOS   My Question or Issue   So a bit of background information. I am working in an of...

Xpndable

Music Fan

801 Views

1 replies

1 likes

  • 801 Views
  • 1 replies
  • 1 likes

Malawarebytes deleted folders

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10, My Question or Issue Hi Malawarebytes detected Spotify as a trojan and deleted folders I have tried reinstalling the app but computer says I have a store version on the computer there is...

Newbie

Plan Premium Country  Australia Device PC Operating System Windows 10,   My Question or Issue  Hi Malawarebytes detected Spotify as a trojan and deleted folders  I...

Elizadeath

Casual Listener

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

10 seconds songs

PlanFreeCountry ItalyDevicePCOperating SystemWindows 10,etc My Question or IssueSongs stop after 10 seconds on open.spotify.com. Is like that by 1 week, i thought it would be fixed but the issue is still there, also i read that is a problem that many...

Casual Listener

Plan Free Country  Italy Device PC Operating System Windows 10,etc   My Question or Issue Songs stop after 10 seconds on open.spotify.com. Is like that by 1 week, i thought it wou...

Sebasty

Community Legend

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes

Equalizer Workaround for Windows users

Hi everyone, I was using Spotify frequently in my Androind phone, but recently I had to start listening to it in my Windows PC, and, using the same headphone, I noticed a BIG difference in the sound, which is caused by the lack of Equalizer in Window...

Newbie

Hi everyone,   I was using Spotify frequently in my Androind phone, but recently I had to start listening to it in my Windows PC, and, using the same headphone, I noticed a BIG difference in t...

Loxer

Community Legend

47584 Views

1 replies

4 likes

Equalizer
Windows
workaround
  • 47584 Views
  • 1 replies
  • 4 likes

Superuser Contribution See "Get premium" all over, but I'm loggen in with my Premium account. Why?

PlanPremiumCountryDenmark DeviceAndroid, but the problem is on W10Operating SystemWindows 10 My Question or Issue

Casual Listener

Plan Premium Country Denmark  Device Android, but the problem is on W10 Operating System Windows 10   My Question or Issue  

Daisy

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed won't load, Recently Played is empty, radios won't start

Hi there! I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with the Desktop version lately (Windows 10). I'm using the French...

Casual Listener

Hi there!   I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with t...

MagaHa

Casual Listener

1516 Views

2 replies

0 likes

  • 1516 Views
  • 2 replies
  • 0 likes

Solved!! [Desktop] Spotify could not be started. Error Code: 17.

Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17.Device: Desktop.OS Version: Windows 10.

Regular

  Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17. Device: Desktop. OS Version: Windows 10. 

Loxer

Community Legend

5119 Views

6 replies

0 likes

a
ae
e
  • 5119 Views
  • 6 replies
  • 0 likes

Spotify creates similar playlist that is empty.

PlanpremiumCountry USADeviceALL DEVICESOperating SystemALL DEVICES My Question or Issue so spotify creates empty playlists for my longer playlist that has about 4000 songs in it. Used to work, but now it doesn't. Any ideas? The only way to create sim...

Casual Listener

Plan premium Country  USA Device ALL DEVICES Operating System ALL DEVICES   My Question or Issue  so spotify creates empty playlists for my longer playlist that has about 400...

Loxer

Community Legend

1279 Views

3 replies

0 likes

bug
similar
similarplaylist
  • 1279 Views
  • 3 replies
  • 0 likes

Solved!! CS:GO crashes Spotify App

Operating SystemWin 10 1803Installed VersionStore App My Question or Issue When I start Counter Strike: Global Offensive and change windows via Alt+Tab, the Spotify app stops responding to any input. It still plays music and changes information shown...

Casual Listener

  Operating System Win 10 1803 Installed Version Store App   My Question or Issue  When I start Counter Strike: Global Offensive and change windows via Alt+Tab, the Spotify app ...

Nico

Community Legend

2906 Views

3 replies

0 likes

  • 2906 Views
  • 3 replies
  • 0 likes

Why can I no longer share an album or playlist with a friend within Spotify?

PlanFree/Premium PREMIUMCountry USA Device PC Operating System WIndows 7 My Question or IssueUnless I am wrong I can not share a playlist or album with a fellow Spotify user within Spotify desktop software.I DO NOT WISH TO CONNECT WITH FACEBOOK, AND ...

Regular

Plan Free/Premium PREMIUM Country USA   Device PC   Operating System WIndows 7     My Question or Issue Unless I am wrong I can not share a playlist or album with ...

Loxer

Community Legend

1955 Views

1 replies

0 likes

Facebook
facebook sucks
share music without facebook
share music without social media
share within spotify
  • 1955 Views
  • 1 replies
  • 0 likes

Is there a non-windows store version?

PlanFamily PremiumCountry BelgiumDeviceWindows 10 PCOperating SystemWindows 10 My Question or Issue:I'm having a major problem with trying to install Spotify without it being through the Windows Store? Seemingly every .exe i find online ends up runni...

Newbie

Plan Family Premium Country  Belgium Device Windows 10 PC Operating System Windows 10   My Question or Issue: I'm having a major problem with trying to install Spotify without it ...

Loxer

Community Legend

7275 Views

1 replies

3 likes

  • 7275 Views
  • 1 replies
  • 3 likes

Add album to now playing

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or Issue I can't figure out how to add albums to Now Playing. I start playing an album and want to queue up another couple more. On Napster I could just right click and add ...

Casual Listener

Plan Premium Country  USA Device Windows PC Operating System Windows 10   My Question or Issue  I can't figure out how to add albums to Now Playing. I start playing an album ...

adness

Casual Listener

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes