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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83772 Views

40 replies

68 likes

  • 83772 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794431 Views

504 replies

64 likes

  • 794431 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23633 Views

25 replies

7 likes

  • 23633 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Superuser Contribution See "Get premium" all over, but I'm loggen in with my Premium account. Why?

PlanPremiumCountryDenmark DeviceAndroid, but the problem is on W10Operating SystemWindows 10 My Question or Issue

Casual Listener

Plan Premium Country Denmark  Device Android, but the problem is on W10 Operating System Windows 10   My Question or Issue  

Daisy

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed won't load, Recently Played is empty, radios won't start

Hi there! I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with the Desktop version lately (Windows 10). I'm using the French...

Casual Listener

Hi there!   I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with t...

MagaHa

Casual Listener

1489 Views

2 replies

0 likes

  • 1489 Views
  • 2 replies
  • 0 likes

Solved!! [Desktop] Spotify could not be started. Error Code: 17.

Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17.Device: Desktop.OS Version: Windows 10.

Regular

  Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17. Device: Desktop. OS Version: Windows 10. 

Loxer

Community Legend

5029 Views

6 replies

0 likes

a
ae
e
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  • 6 replies
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Spotify creates similar playlist that is empty.

PlanpremiumCountry USADeviceALL DEVICESOperating SystemALL DEVICES My Question or Issue so spotify creates empty playlists for my longer playlist that has about 4000 songs in it. Used to work, but now it doesn't. Any ideas? The only way to create sim...

Casual Listener

Plan premium Country  USA Device ALL DEVICES Operating System ALL DEVICES   My Question or Issue  so spotify creates empty playlists for my longer playlist that has about 400...

Loxer

Community Legend

1243 Views

3 replies

0 likes

bug
similar
similarplaylist
  • 1243 Views
  • 3 replies
  • 0 likes

Solved!! CS:GO crashes Spotify App

Operating SystemWin 10 1803Installed VersionStore App My Question or Issue When I start Counter Strike: Global Offensive and change windows via Alt+Tab, the Spotify app stops responding to any input. It still plays music and changes information shown...

Casual Listener

  Operating System Win 10 1803 Installed Version Store App   My Question or Issue  When I start Counter Strike: Global Offensive and change windows via Alt+Tab, the Spotify app ...

Nico

Community Legend

2839 Views

3 replies

0 likes

  • 2839 Views
  • 3 replies
  • 0 likes

Why can I no longer share an album or playlist with a friend within Spotify?

PlanFree/Premium PREMIUMCountry USA Device PC Operating System WIndows 7 My Question or IssueUnless I am wrong I can not share a playlist or album with a fellow Spotify user within Spotify desktop software.I DO NOT WISH TO CONNECT WITH FACEBOOK, AND ...

Regular

Plan Free/Premium PREMIUM Country USA   Device PC   Operating System WIndows 7     My Question or Issue Unless I am wrong I can not share a playlist or album with ...

Loxer

Community Legend

1922 Views

1 replies

0 likes

Facebook
facebook sucks
share music without facebook
share music without social media
share within spotify
  • 1922 Views
  • 1 replies
  • 0 likes

Is there a non-windows store version?

PlanFamily PremiumCountry BelgiumDeviceWindows 10 PCOperating SystemWindows 10 My Question or Issue:I'm having a major problem with trying to install Spotify without it being through the Windows Store? Seemingly every .exe i find online ends up runni...

Newbie

Plan Family Premium Country  Belgium Device Windows 10 PC Operating System Windows 10   My Question or Issue: I'm having a major problem with trying to install Spotify without it ...

Loxer

Community Legend

7208 Views

1 replies

3 likes

  • 7208 Views
  • 1 replies
  • 3 likes

Add album to now playing

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or Issue I can't figure out how to add albums to Now Playing. I start playing an album and want to queue up another couple more. On Napster I could just right click and add ...

Casual Listener

Plan Premium Country  USA Device Windows PC Operating System Windows 10   My Question or Issue  I can't figure out how to add albums to Now Playing. I start playing an album ...

adness

Casual Listener

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
  • 0 likes

Back/Forward buttons affecting playback

PlanPremiumCountryUSADeviceDell Inspiron 15 7567 GamingOperating SystemWindows 10 version 1803Spotify Version1.0.88.353.g15c26ea1 (Windows Store version) My Question or Issue Hi,I have a Logitech mouse with lots of programmable buttons on it. Recentl...

Newbie

  Plan Premium Country USA Device Dell Inspiron 15 7567 Gaming Operating System Windows 10 version 1803 Spotify Version 1.0.88.353.g15c26ea1 (Windows Store version)   My Questio...

lyghtnox

Newbie

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Spotify Opens Up Automatically Even After Turning Off Auto Open On Startup

Hi, Spotify has been opening up on start-up automatically for NO REASON. I have turned off the setting ( http://prntscr.com/krpzxf ) but it still opens up on start up and its getting annoying, my pc is already not that fast on start up but with spoti...

Casual Listener

Hi,   Spotify has been opening up on start-up automatically for NO REASON. I have turned off the setting ( http://prntscr.com/krpzxf ) but it still opens up on start up and its getting an...

Loxer

Community Legend

1703 Views

1 replies

0 likes

  • 1703 Views
  • 1 replies
  • 0 likes

Playing stops after a long track

PlanPremiumOperating SystemWindows 10 desktop Spotify stops playing after a long track (over 10 minutes) and empties the queue and history.Restarting shows the queue again. I reinstalled but that did not help.

Casual Listener

Plan Premium Operating System Windows 10 desktop   Spotify stops playing after a long track (over 10 minutes) and empties the queue and history. Restarting shows the queue again. I reinsta...

Sebasty

Community Legend

1078 Views

5 replies

0 likes

  • 1078 Views
  • 5 replies
  • 0 likes

still facing lots and lots of problems with ads on my premium account

i always enjoyed the notification bell to track my favorite bands. a few years ago it disappeared and it was replaced for a pathetic section on discover and it never stopped getting worst, now i get advertisement everywhere, even the "new releases fo...

Roadie

i always enjoyed the notification bell to track my favorite bands. a few years ago it disappeared and it was replaced for a pathetic section on discover and it never stopped getting worst, now i get ...

user-removed

Not applicable

1194 Views

3 replies

0 likes

advertisement
bell
fraud
Premium
  • 1194 Views
  • 3 replies
  • 0 likes

Playlists Help Help Help

PlanPremiumUk DeviceSamsung LaptopOperating SystemWindows 10 Hi do you need to keep Spotify App open (Online etc) for other users to hear/play your playlist ?????

Casual Listener

Plan Premium Uk   Device Samsung Laptop Operating System Windows 10   Hi do you need to keep Spotify App open (Online etc) for other users to hear/play your playlist ?????  

Nico

Community Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Glitched out local file, can't remove

PlanPremiumCountryUSA DeviceLaptopOperating SystemWindows 10 My Question or Issue I've run into a strange issue, where a local file that I previously had imported, and then removed, stayed in my library as a ghost file of sorts. I've reinstalled spot...

Regular

Plan Premium Country USA  Device Laptop Operating System Windows 10   My Question or Issue  I've run into a strange issue, where a local file that I previously had imported, ...

gpgrocker

Regular

1830 Views

12 replies

0 likes

  • 1830 Views
  • 12 replies
  • 0 likes

music label search doesnt work?

PremiumCountry NL Device(iPhone 10 & DesktopOperating System(iOS 10,Windows 10,etc.) Music label search doest work?

Regular

Premium Country NL   Device (iPhone 10 & Desktop Operating System (iOS 10,Windows 10,etc.)   Music label search doest work?  

sqorda

Music Fan

3521 Views

16 replies

14 likes

  • 3521 Views
  • 16 replies
  • 14 likes

Spotify Windows App has Malware/Adware

PlanPremium DeviceDesktop Operating SystemWindows 10 64Bit My Question or IssueI've been using Spotify app for a while now, with no issues, two days ago, I loaded up the Spotify Web Player to see if it was easier to add/delete playlists etc. Ever sin...

Casual Listener

Plan Premium   Device Desktop   Operating System Windows 10 64Bit    My Question or Issue I've been using Spotify app for a while now, with no issues, two days ago, I lo...

noobcake

Casual Listener

5248 Views

3 replies

2 likes

adware
malware
Virus
  • 5248 Views
  • 3 replies
  • 2 likes

my spotify username is a bunch of random numbers

hello, i've been spotify member for years and i noticed my username is bunch of random numbers. how can i change my profile name ?

Newbie

hello, i've been spotify member for years and i noticed my username is bunch of random numbers. how can i change my profile name ?    

Sebasty

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed not working

PlanPremiumCountry MalaysiaDeviceLenovo G40-70Operating SystemWindows 10Spotify version1.88.353.0 (From Microsoft Store) My Question or Issue Friend feed column is showing but not working. "Hmm, the friend feed failed to load" but retries never work....

Regular

Plan Premium Country  Malaysia Device Lenovo G40-70 Operating System Windows 10 Spotify version 1.88.353.0 (From Microsoft Store)   My Question or Issue  Friend feed column...

rutger9800

Regular

2948 Views

11 replies

0 likes

  • 2948 Views
  • 11 replies
  • 0 likes

Friend Feed not working at all on my account

PlanPremiumCountry CanadaDeviceCustom built computer Specs: https://pastebin.com/XE1Q3g2aOperating SystemWindows 10 Pro 64 Bit My Question or Issue After seeing a thread that this issue is fixed, it was not fixed.

Newbie

Plan Premium Country  Canada Device Custom built computer Specs: https://pastebin.com/XE1Q3g2a Operating System Windows 10 Pro 64 Bit   My Question or Issue  After seeing a t...

Sebasty

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes