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Desktop (Windows)

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Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139211 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139211 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54937 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54937 Views
  • 0 replies
  • 33 likes

Windows 10 app showing facebook account

I disconnected my email account from facebook but when I open windows 10 app I still see my facebook account user name besides my email!How get rid of facebook account and user name ?Please see the screenshot.

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  • Casual Listener
  • I disconnected my email account from facebook but when I open windows 10 app I still see my facebook account user name besides my email! How get rid of facebook account and user name ? Please see t...
  • 277 Views
  • 0 replies
  • 0 likes
  • App
    Facebook
    Windows 10
  • 277 Views
  • 0 replies
  • 0 likes

Spotify funktioniert nicht

Seit etwa einer Woche funktioniert Spotify gar nicht mehr auf meinem PC (auf meinem Handy schon).Wenn ich Spotify öffnen möchte, öffnet sich kein Fenster und es hängt leicht (an der Taskleiste öffnet sich das kleine Fenster, wenn ich mit der Maus dra...

  • Casual Listener
  • Seit etwa einer Woche funktioniert Spotify gar nicht mehr auf meinem PC (auf meinem Handy schon). Wenn ich Spotify öffnen möchte, öffnet sich kein Fenster und es hängt leicht  (an der Taskleist...
  • Luke
  • Spotify Star
  • 14286 Views
  • 3 replies
  • 0 likes
  • 14286 Views
  • 3 replies
  • 0 likes

Downloaded songs and now I can't find them

Hey all!I really hope you can help me, it's driving me crazy.Yesterday I downloaded my mix of the week so I can hear it offline. Now I can't find the songs anywhere. Anybody has an idea how I can find them again? I don't remember any names of the art...

  • Casual Listener
  • Hey all! I really hope you can help me, it's driving me crazy. Yesterday I downloaded my mix of the week so I can hear it offline. Now I can't find the songs anywhere. Anybody has an idea how I can...
  • macspotifying
  • Casual Listener
  • 8033 Views
  • 8 replies
  • 0 likes
  • Windows
  • 8033 Views
  • 8 replies
  • 0 likes

Friend Feed gone

My friend feed is gone. I now have a button "Find Friends." When I click on that button it shows that I am following several people but nothing is showing up in the feed. It can't be possible that everyone decided at the same time to turn off publish...

  • Casual Listener
  • My friend feed is gone.   I now have a button "Find Friends."  When I click on that button it shows that I am following several people but nothing is showing up in the feed.  &nbs...
  • dagchatterton
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Recently played artists not showing up on profile

This is happening to me and a friend, we can both see our own recently played artists but not each others (only public playlists). However we can both see a third friends recently played artists. I've tried enabling and disabling show top artists and...

  • Newbie
  • This is happening to me and a friend, we can both see our own recently played artists but not each others (only public playlists). However we can both see a third friends recently played artists. I'v...
  • adspit
  • Newbie
  • 2098 Views
  • 1 replies
  • 7 likes
  • 2098 Views
  • 1 replies
  • 7 likes

Superuser Contribution Song skipping half of the track

So, basically when a song finish, the next one starts at the half. Example: Is it normal? How can I fix this?

yKHwLFU
  • Casual Listener
  • So, basically when a song finish, the next one starts at the half. Example:   Is it normal? How can I fix this? 
  • Julian
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Spotify doesn't play firefox

Today Spotify webplayer update Shuffle playback and infinite playback do not turn off when you click Refresh. This patch does not seem to be Firefox.

  • Newbie
  • Today Spotify webplayer update   Shuffle playback and infinite playback do not turn off when you click Refresh.   This patch does not seem to be Firefox.
  • Viking0047
  • Newbie
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Black screen in Chrome

Hi, again I'm having problem with the spotify web player in chrome in windows 7.When opening https://play.spotify.com/browse it immediately switches to https://open.spotify.com/browse/featured and shows the well known content for a fraction of a seco...

  • Regular
  • Hi,   again I'm having problem with the spotify web player in chrome in windows 7. When opening https://play.spotify.com/browse it immediately switches to https://open.spo...
  • PanPaukan
  • Casual Listener
  • 3885 Views
  • 9 replies
  • 0 likes
  • Web Player
    Windows 7
  • 3885 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spofity Windows Desktop version slow and crashing

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78.The problem with the app is that it sometimes gets very slow or even crashes, especially during searches.This has nothing to do with the internet c...

  • Regular
  • I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78. The problem with the app is that it sometimes gets very slow or even crashes, especially ...
  • joostmoll
  • Regular
  • 7404 Views
  • 2 replies
  • 1 likes
  • 7404 Views
  • 2 replies
  • 1 likes

Customer Support number

Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle at the moment. I keep getting an error saying Can't play...

  • Newbie
  • Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle ...
  • TheBrickSlayer
  • Roadie
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Espontaneous interruption when listening

Good morning!I have a strange issue in my account: When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hour sometimes three of four times in the next. It happens in ...

  • Newbie
  • Good morning! I have a strange issue in my account:  When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hou...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Discover Weekly wont update

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then signed back in and followed it again and it still hasnt...

  • Newbie
  • My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then sign...
  • Nico
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Song I didn't chose starts playing

Hello,I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started playing a classical song I hadn't heard before.This is a bi...

  • Newbie
  • Hello, I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started p...
  • Nico
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Spotify window shows up on my desktop and I can't scroll?

http://prntscr.com/j66zkn This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

  • Newbie
  • http://prntscr.com/j66zkn   This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?
  • IguanaSetup
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

finding music videos

I use Spotify in Austria and don't have the option of seaching for music videos. When will this option be available? It seems to be available in other areas.

  • Regular
  •   I use Spotify in Austria and don't have the option of seaching for music videos.  When will this option be available?  It seems to be available in other areas.
  • 222 Views
  • 0 replies
  • 0 likes
  • Search
    video
  • 222 Views
  • 0 replies
  • 0 likes

Application not working

Hi,Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application began not to work. Also I am not able to reach spotify...

  • Newbie
  • Hi, Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application b...
  • moocher
  • Newbie
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Spotify don't recognize iTunes in Windows 10

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to disinstall and reinstall both, but it doesn't work!Is...

  • Casual Listener
  • Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to di...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Playlist no longer available and can't delete it

I followed some playlists, it seems the people who created them delete them.So i can't access them anymore, not a problem, i respect it.My problem is I don't want to see them anymore on my playlist list as no use, the issue is i can't delete them

  • Casual Listener
  • I followed some playlists, it seems the people who created them delete them. So i can't access them anymore, not a problem, i respect it. My problem is I don't want to see them anymore on my p...
  • thebube
  • Casual Listener
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

outlook

outlook 

  • Casual Listener
  • outlook 
  • Bittencourt
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • sfad
  • 461 Views
  • 1 replies
  • 0 likes

Windows Spotify.exe login problem (again)

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not standardized. At one point, I thought that I had to use...

  • Regular
  • This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not stan...
  • 121698075
  • Regular
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes