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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81201 Views

40 replies

68 likes

  • 81201 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776907 Views

503 replies

64 likes

  • 776907 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18288 Views

19 replies

5 likes

  • 18288 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
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  • 4 likes

Spotify wont play an ad so I can lissen to music.

PlanFree/PremiumCountry North Korea Device(PC)Operating System(Windows 10) My Question or Issue Spotify won't play the ad so I can listen to music. I have turned it off and back on again, it just won't play.

Newbie

Plan Free/Premium Country  North Korea  Device (PC) Operating System (Windows 10)   My Question or Issue  Spotify won't play the ad so I can listen to music. I have turn...

Loxer

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
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Spotify is insanely slow to open, taking 30+ minutes sometimes.

PremiumUSA Desktop, windows 7. Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app opens but i cant see anything but friends on the side for a long period of time and am unable to click a...

Newbie

  Premium USA     Desktop, windows 7.      Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app ope...

Loxer

Community Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Solved!! Spotify App doesn't start up Win 10

PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...

Casual Listener

Plan Premium Country  Germany Device Acer Laptop Operating System Windows 10 64bit Version 1803 (Build 17134.228)   My Question or Issue  I have tried to install spotify on m...

Keylargo

Casual Listener

3721 Views

2 replies

0 likes

problem
start
Windows 10
  • 3721 Views
  • 2 replies
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Spotify Slows then Crashes

PlanPremiumCountry USADeviceHP and ASUS laptopsOperating SystemWindows 10 My Question or Issue Alright, so this is absolutely getting ridiculous. For the past two years that I've used Spotify (starting with using premium), I've NEVER STOPPED experien...

Music Fan

Plan Premium Country  USA Device HP and ASUS laptops Operating System Windows 10     My Question or Issue   Alright, so this is absolutely getting ridiculous. For the ...

ScurvyDog

Newbie

1026 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Audio not playing

PlanFreeCountry USADeviceDesktopOperating SystemWindowsMy Question or Issue Spotify audio is not playing. I have:reinstalled Spotify.made sure it is not the headphones or windows sound.restarted the computer.What else can I do?

Newbie

Plan Free Country  USA Device Desktop Operating System Windows My Question or Issue  Spotify audio is not playing. I have: reinstalled Spotify. made sure it is not the headphones...

Katerina

Spotify Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Spotify will not nunmute

PlanFree/PremiumCountry US Device Web Browser Operating System Win 10 My Question or Issue Spotify will not unmute. Yes checked win sliders / sound - it is unmutes and all the way up. No problem with any other program on my computer.

Newbie

Plan Free/Premium Country US   Device Web Browser   Operating System Win 10     My Question or Issue  Spotify will not unmute.  Yes checked win sliders / sound ...

Luke

Community Legend

379 Views

1 replies

1 likes

  • 379 Views
  • 1 replies
  • 1 likes

Albums no longer displayed in alphabetical order

PlanFreeCountry ItalyDeviceWindows computerOperating SystemWindows 10 My Question or Issue Hello, I'm a spotify free user, I'm listening music via the web browser.A couple of days ago, Spotify stopped showing me albums in my library in alphabetical o...

Music Fan

Plan Free Country  Italy Device Windows computer Operating System Windows 10   My Question or Issue  Hello,   I'm a spotify free user, I'm listening music via the web ...

Crudelone

Music Fan

654 Views

1 replies

1 likes

Unsorted albums on web browser
  • 654 Views
  • 1 replies
  • 1 likes

Solved!! Nothing works on Spotify besides Discover Weekly

My Question or IssueNothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios in general wont work, nothing works that has to do wit...

Casual Listener

My Question or Issue Nothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios i...

ignitionchemist

Casual Listener

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Artists not playing from "Recently Played"

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows10 My Question or Issue I've been having an issue on PC where some artists will refuse to play from the Recently Played list. If I go into the artist's page and play from there it works fine....

Regular

Plan Premium Country  Australia Device PC Operating System Windows10   My Question or Issue  I've been having an issue on PC where some artists will refuse to play from the R...

akuen

Regular

1252 Views

13 replies

0 likes

  • 1252 Views
  • 13 replies
  • 0 likes

[Desktop] Error code 17

PlanFreeCountry Is this really needed hugh?DevicedesktopOperating Systemwindows 10 My Question or IssueIm getting an error code 17 it says that my firewall is making it stop but i when i turned it off i opened it and it said the same thing could anyo...

Visitor

Plan Free Country  Is this really needed hugh? Device desktop Operating System windows 10    My Question or Issue Im getting an error code 17 it says that my firewall is ...

Loxer

Community Legend

1087 Views

1 replies

0 likes

What are labels
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  • 1 replies
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Solved!! Malware Windows 10 Desktop Version

PlanFree Operating SystemWindows 10 64-bit My Question or IssueMalwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. I thought there was something wrong with Malwarebytes, so I uninstalled Spo...

Newbie

Plan Free   Operating System Windows 10 64-bit   My Question or Issue Malwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. ...

wmfy-1wi_yhs9

Regular

3843 Views

7 replies

7 likes

  • 3843 Views
  • 7 replies
  • 7 likes

Windows and Mac Queue problem

PlanPremiumCountryUSA DeviceWindows and MacOperating SystemWindows 10 unknown iOS My Question or Issue So a bit of background information. I am working in an office and we have a shared spotify account so that we can queue music up throughout the day...

Newbie

Plan Premium Country USA   Device Windows and Mac Operating System Windows 10 unknown iOS   My Question or Issue   So a bit of background information. I am working in an of...

Xpndable

Music Fan

775 Views

1 replies

1 likes

  • 775 Views
  • 1 replies
  • 1 likes

Malawarebytes deleted folders

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10, My Question or Issue Hi Malawarebytes detected Spotify as a trojan and deleted folders I have tried reinstalling the app but computer says I have a store version on the computer there is...

Newbie

Plan Premium Country  Australia Device PC Operating System Windows 10,   My Question or Issue  Hi Malawarebytes detected Spotify as a trojan and deleted folders  I...

Elizadeath

Casual Listener

629 Views

1 replies

1 likes

  • 629 Views
  • 1 replies
  • 1 likes

10 seconds songs

PlanFreeCountry ItalyDevicePCOperating SystemWindows 10,etc My Question or IssueSongs stop after 10 seconds on open.spotify.com. Is like that by 1 week, i thought it would be fixed but the issue is still there, also i read that is a problem that many...

Casual Listener

Plan Free Country  Italy Device PC Operating System Windows 10,etc   My Question or Issue Songs stop after 10 seconds on open.spotify.com. Is like that by 1 week, i thought it wou...

Sebasty

Community Legend

740 Views

1 replies

1 likes

  • 740 Views
  • 1 replies
  • 1 likes

Equalizer Workaround for Windows users

Hi everyone, I was using Spotify frequently in my Androind phone, but recently I had to start listening to it in my Windows PC, and, using the same headphone, I noticed a BIG difference in the sound, which is caused by the lack of Equalizer in Window...

Newbie

Hi everyone,   I was using Spotify frequently in my Androind phone, but recently I had to start listening to it in my Windows PC, and, using the same headphone, I noticed a BIG difference in t...

Loxer

Community Legend

47450 Views

1 replies

4 likes

Equalizer
Windows
workaround
  • 47450 Views
  • 1 replies
  • 4 likes

Superuser Contribution See "Get premium" all over, but I'm loggen in with my Premium account. Why?

PlanPremiumCountryDenmark DeviceAndroid, but the problem is on W10Operating SystemWindows 10 My Question or Issue

Casual Listener

Plan Premium Country Denmark  Device Android, but the problem is on W10 Operating System Windows 10   My Question or Issue  

Daisy

Spotify Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed won't load, Recently Played is empty, radios won't start

Hi there! I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with the Desktop version lately (Windows 10). I'm using the French...

Casual Listener

Hi there!   I have been using Spotify for years and I have had the Premium plan for about two years now. Everything works on my Android and in a Chrome tab, but I have a lot of problems with t...

MagaHa

Casual Listener

1474 Views

2 replies

0 likes

  • 1474 Views
  • 2 replies
  • 0 likes

Solved!! [Desktop] Spotify could not be started. Error Code: 17.

Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17.Device: Desktop.OS Version: Windows 10.

Regular

  Basically, I installed spotify, later on, when it downloaded, I had the issue where it says "Spotify could not be started. Error Code: 17. Device: Desktop. OS Version: Windows 10. 

Loxer

Community Legend

5003 Views

6 replies

0 likes

a
ae
e
  • 5003 Views
  • 6 replies
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Spotify creates similar playlist that is empty.

PlanpremiumCountry USADeviceALL DEVICESOperating SystemALL DEVICES My Question or Issue so spotify creates empty playlists for my longer playlist that has about 4000 songs in it. Used to work, but now it doesn't. Any ideas? The only way to create sim...

Casual Listener

Plan premium Country  USA Device ALL DEVICES Operating System ALL DEVICES   My Question or Issue  so spotify creates empty playlists for my longer playlist that has about 400...

Loxer

Community Legend

1222 Views

3 replies

0 likes

bug
similar
similarplaylist
  • 1222 Views
  • 3 replies
  • 0 likes