Spotify will not nunmute

[offmana]

Plan

Free/Premium

Country US

Device Web Browser

Operating System Win 10

My Question or Issue  Spotify will not unmute.  Yes checked win sliders / sound - it is unmutes and all the way up.  No problem with any other program on my computer.

[Luke]

Hey @offmana,

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!