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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84165 Views

40 replies

68 likes

  • 84165 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798364 Views

505 replies

64 likes

  • 798364 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24540 Views

26 replies

7 likes

  • 24540 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

[Desktop] Desktop app won't play via my usb controller/studio monitors

PlanPremiumCountry UKDeviceLenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitorsOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe desktop app skips through all the tracks and won't play a ...

Newbie

Plan Premium Country  UK Device Lenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitors Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

Soitora

Regular

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist image visible in player but blank in search list

PlanPremiumCountry AustraliaDevicePC/Samsung Note8Operating SystemWindows10/Android My Question or Issue PlayerSearchI recently updated the cover image for my public playlist which seemed to go through fine. On both the windows 10 and android spotify...

Casual Listener

Plan Premium Country  Australia Device PC/Samsung Note8 Operating System Windows10/Android   My Question or Issue   Player Search I recently updated the cover image for my...

Alfredo

Roadie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Can't view my personal playlists

PlanFree/PremiumCountry USADeviceASUS GamerangerOperating SystemWindows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can see all my freinds/people I follow's playlists but I can't see any of my own. I am al...

Newbie

Plan Free/Premium Country  USA Device ASUS Gameranger Operating System Windows 10  My Question or Issue  In the playlists dropdown menu on the left side of the screen. I can s...

Billy-J

Spotify Star

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Sliders ( Volume , Time ) dont work

PlanPremiumCountry GermanyDeviceWindows PCOperating SystemWindows 7 64 My Question or Issue I want to skip to a certain point in the song but the slider doesnt move with left mouse drag . Also clicking doesnt work. Same issue with the Volume. The vol...

Casual Listener

Plan Premium Country   Germany Device Windows PC Operating System Windows 7  64    My Question or Issue   I want to skip to a certain point in the song but  t...

62Orka

Casual Listener

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
  • 0 likes

High CPU Usage & Memory Leak

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is maximised, closed (which doesn't actually kill the tas...

Regular

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is max...

Alex_Community

Newbie

13051 Views

9 replies

9 likes

  • 13051 Views
  • 9 replies
  • 9 likes

Solved!! TRACK ORGANIZER - Create a playlist in a playlist.... File Explorer Tree

PlanPremiumCountry The NetherlandsDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or Issue I would like to be able to organize tracks, like I am used in Windows. So build my own tree. With Genres - Subgenres - Tracks... And I wanted thi...

Regular

Plan Premium Country  The Netherlands Device Windows 10 Laptop Operating System Windows 10   My Question or Issue  I would like to be able to organize tracks, like I am used ...

Geepstar

Regular

1513 Views

6 replies

0 likes

Organizer
  • 1513 Views
  • 6 replies
  • 0 likes

Why can't I see all my facebook friends in the find friends button?

PlanFree/PremiumCountry AustraliaOperating SystemWindows 10My Question or IssueWhen I click find friends it doesn't display my friends list anymore like it used to, now it shows literally only 1 friend instead of the 50+ it would normally display. al...

Regular

Plan Free/Premium Country  Australia Operating System Windows 10 My Question or Issue When I click find friends it doesn't display my friends list anymore like it used to, now it shows li...

zazulionking

Regular

1211 Views

2 replies

1 likes

  • 1211 Views
  • 2 replies
  • 1 likes

Solved!! Follow

When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in order to follow the artist because that is the only way I k...

Casual Listener

  When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in ...

Ryanx0r

Composer

1251 Views

4 replies

1 likes

  • 1251 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Recover downloaded playlists after formatting laptop

PlanPremiumCountry BrazilDeviceSurface Pro4Operating SystemWindows 10 My Question or IssueI formatted my laptop and when I entered my account, the playlists were all correct, but my playlists that I had downloaded did not appear with the arrow inside...

Casual Listener

Plan Premium Country  Brazil Device Surface Pro4 Operating System Windows 10   My Question or Issue I formatted my laptop and when I entered my account, the playlists were all cor...

Alfredo

Roadie

1073 Views

4 replies

0 likes

  • 1073 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play local files UNLESS they are also on my phone

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 My Question or Issue Whenever I try to play local files on my computer I get the error message "Spotify can'tr play this right now. If you have the file on your computer you can import it"Obv...

Regular

  Plan Premium Country  Sweden Device PC Operating System Windows 7   My Question or Issue  Whenever I try to play local files on my computer  I get the error mess...

Alfredo

Roadie

1192 Views

9 replies

0 likes

  • 1192 Views
  • 9 replies
  • 0 likes

does your past activity stay on friends feed if you start a private session?

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

Newbie

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

Ryanx0r

Composer

2101 Views

1 replies

0 likes

  • 2101 Views
  • 1 replies
  • 0 likes

Solved!! Cannot make music available offline on desktop

PlanPremiumCountryGermanyDeviceHP Notebook Operating SystemWindows 10 My Question or IssueFor some reason I cannot make music/playlists available for offline use on my desktop app. When I activate the download button nothing happens... I do have a go...

Casual Listener

Plan Premium Country Germany Device HP Notebook  Operating System Windows 10   My Question or Issue For some reason I cannot make music/playlists available for offline use on my d...

Billy-J

Spotify Star

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Playlist Issues Between Desktop and iPhone

Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tried logging in and out, uninstalling and reinstalling Spotify in both places, deleting and ...

Casual Listener

    Hello.  I have about 50 playlists.  When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa.  What's up with that?  I've tr...

WJHH

Casual Listener

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Can't get online(home page on Spotify)

I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on my iphone saying : "Update your payment details ASA...

Newbie

I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on ...

Luke

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Friend Activity...again

Hello everyone,I'm experiencing friend activity problems once again.I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of them are showing up in the "friend activity" bar. I know for a fact that...

Music Fan

    Hello everyone, I'm experiencing friend activity problems once again. I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of t...

CptSherlockWho

Music Fan

1426 Views

2 replies

2 likes

  • 1426 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bottom Recommended Songs Bar is missing? Create similar playlist also empty?

PlanFree/PremiumCountry Canada Operating System(iOS 10, Windows 10, etc.) My Question or IssueFor some reason today all my playlist no longer have any recommended songs bar.Creating a "similar playlist" also comes up as empty.I've tried reinstall, no...

Newbie

Plan Free/Premium Country  Canada    Operating System (iOS 10, Windows 10, etc.)   My Question or Issue For some reason today all my playlist no longer have any recommend...

SergioDavid

Roadie

940 Views

1 replies

1 likes

bottom bar
recommended
similar
similarplaylist
  • 940 Views
  • 1 replies
  • 1 likes

Spotify won't play any songs on Desktop, but is fine on iPhone

PlanPremiumCountryUSADeviceWindows 10 laptopOperating System Windows 10 My Question or IssueSpotify's worked fine for years, and continues to be okay on my phone. The only issue seems to be on computer. It isn't a network issue, and both the browser ...

Casual Listener

Plan Premium Country USA Device Windows 10 laptop Operating System   Windows 10   My Question or Issue Spotify's worked fine for years, and continues to be okay on my phone. The ...

octaviolet

Newbie

25450 Views

3 replies

5 likes

  • 25450 Views
  • 3 replies
  • 5 likes

Superuser Contribution problème de lecture

Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là.la photo de l'écran est en pièce jointe. merci merci

Newbie

Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là. la photo de l'écran est en pièce jointe. merci merci

SergioDavid

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

URGENT - [Windows 10] firewall or proxy problem, impossible to log in)

PlanFree (for now, want to go to Premium but need to solve my problem first)Country FranceDevice(Lenovo)Operating System(Windows 10 My Question or Issue Hi everyone, So, since today, for the first time in 3 years I use Spotify on my desktop, I had a ...

Casual Listener

Plan Free (for now, want to go to Premium but need to solve my problem first) Country  France Device (Lenovo) Operating System (Windows 10   My Question or Issue  Hi everyone...

morgann

Casual Listener

1888 Views

2 replies

0 likes

  • 1888 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows store app shows empty main window again

I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances to the background etc. Just to let you know, unfortunately I...

Regular

I've reported exact issue with Dell business laptop. And now same happened with ThinkPad.   In short windows app store version inits the program completely wrong, it starts multiple instances ...

fakoff

Regular

510 Views

2 replies

0 likes

  • 510 Views
  • 2 replies
  • 0 likes