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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81040 Views

40 replies

68 likes

  • 81040 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775581 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17927 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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Solved!!Superuser Contribution Recover downloaded playlists after formatting laptop

PlanPremiumCountry BrazilDeviceSurface Pro4Operating SystemWindows 10 My Question or IssueI formatted my laptop and when I entered my account, the playlists were all correct, but my playlists that I had downloaded did not appear with the arrow inside...

Casual Listener

Plan Premium Country  Brazil Device Surface Pro4 Operating System Windows 10   My Question or Issue I formatted my laptop and when I entered my account, the playlists were all cor...

Alfredo

Roadie

1051 Views

4 replies

0 likes

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Superuser Contribution Can't play local files UNLESS they are also on my phone

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 My Question or Issue Whenever I try to play local files on my computer I get the error message "Spotify can'tr play this right now. If you have the file on your computer you can import it"Obv...

Regular

  Plan Premium Country  Sweden Device PC Operating System Windows 7   My Question or Issue  Whenever I try to play local files on my computer  I get the error mess...

Alfredo

Roadie

1149 Views

9 replies

0 likes

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does your past activity stay on friends feed if you start a private session?

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

Newbie

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

Ryanx0r

Composer

2089 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Cannot make music available offline on desktop

PlanPremiumCountryGermanyDeviceHP Notebook Operating SystemWindows 10 My Question or IssueFor some reason I cannot make music/playlists available for offline use on my desktop app. When I activate the download button nothing happens... I do have a go...

Casual Listener

Plan Premium Country Germany Device HP Notebook  Operating System Windows 10   My Question or Issue For some reason I cannot make music/playlists available for offline use on my d...

Billy-J

Spotify Star

676 Views

3 replies

0 likes

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Playlist Issues Between Desktop and iPhone

Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tried logging in and out, uninstalling and reinstalling Spotify in both places, deleting and ...

Casual Listener

    Hello.  I have about 50 playlists.  When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa.  What's up with that?  I've tr...

WJHH

Casual Listener

517 Views

2 replies

0 likes

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  • 2 replies
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Can't get online(home page on Spotify)

I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on my iphone saying : "Update your payment details ASA...

Newbie

I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on ...

Luke

Community Legend

431 Views

1 replies

0 likes

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  • 1 replies
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Friend Activity...again

Hello everyone,I'm experiencing friend activity problems once again.I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of them are showing up in the "friend activity" bar. I know for a fact that...

Music Fan

    Hello everyone, I'm experiencing friend activity problems once again. I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of t...

CptSherlockWho

Music Fan

1419 Views

2 replies

2 likes

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  • 2 likes

Superuser Contribution Bottom Recommended Songs Bar is missing? Create similar playlist also empty?

PlanFree/PremiumCountry Canada Operating System(iOS 10, Windows 10, etc.) My Question or IssueFor some reason today all my playlist no longer have any recommended songs bar.Creating a "similar playlist" also comes up as empty.I've tried reinstall, no...

Newbie

Plan Free/Premium Country  Canada    Operating System (iOS 10, Windows 10, etc.)   My Question or Issue For some reason today all my playlist no longer have any recommend...

SergioDavid

Roadie

931 Views

1 replies

1 likes

bottom bar
recommended
similar
similarplaylist
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Spotify won't play any songs on Desktop, but is fine on iPhone

PlanPremiumCountryUSADeviceWindows 10 laptopOperating System Windows 10 My Question or IssueSpotify's worked fine for years, and continues to be okay on my phone. The only issue seems to be on computer. It isn't a network issue, and both the browser ...

Casual Listener

Plan Premium Country USA Device Windows 10 laptop Operating System   Windows 10   My Question or Issue Spotify's worked fine for years, and continues to be okay on my phone. The ...

octaviolet

Newbie

25407 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Superuser Contribution problème de lecture

Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là.la photo de l'écran est en pièce jointe. merci merci

Newbie

Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là. la photo de l'écran est en pièce jointe. merci merci

SergioDavid

Roadie

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

URGENT - [Windows 10] firewall or proxy problem, impossible to log in)

PlanFree (for now, want to go to Premium but need to solve my problem first)Country FranceDevice(Lenovo)Operating System(Windows 10 My Question or Issue Hi everyone, So, since today, for the first time in 3 years I use Spotify on my desktop, I had a ...

Casual Listener

Plan Free (for now, want to go to Premium but need to solve my problem first) Country  France Device (Lenovo) Operating System (Windows 10   My Question or Issue  Hi everyone...

morgann

Casual Listener

1883 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Windows store app shows empty main window again

I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances to the background etc. Just to let you know, unfortunately I...

Regular

I've reported exact issue with Dell business laptop. And now same happened with ThinkPad.   In short windows app store version inits the program completely wrong, it starts multiple instances ...

fakoff

Regular

495 Views

2 replies

0 likes

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Can't do OGG/VORBIS and the smartphone app isn't even 320Kbps.

I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface.This is Desktop App as of now. just plain old 320Kbps MP3The smartphone app is even worse 20Khz/20KhzThe 3rd one when...

Casual Listener

I made some screenshot for the staffs who are not aware of current Spotify quality these days.   I tested with a 96Khz audio interface. This is Desktop App as of now. just plain old 320K...

Ryanx0r

Composer

1078 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Wont Play Explicit Songs

PlanFreeCountry USDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play a song that is marked explicit in either browser or the PC application, nothing happens and I receive the message "Spotify can't play this right now. If you h...

Casual Listener

Plan Free Country  US Device PC Operating System Windows 10   My Question or Issue When I try to play a song that is marked explicit in either browser or the PC application, nothi...

rororohan

Casual Listener

21345 Views

2 replies

0 likes

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Solved!! SpotifyMigrator error when opening the Windows 10 app.

PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of windows wich made spotify start once but efter a reboot it came back, it just shows...

Regular

Plan Premium Country Sweden Device Computer Operating System Windows 10   My Question or Issue  I get an error everytime i try to open Spotify. I even tried with a reinstall of wi...

Qvijoh

Regular

16633 Views

8 replies

1 likes

  • 16633 Views
  • 8 replies
  • 1 likes

Abysmal performance when scrolling playlists

PlanPremiumCountryGermany DeviceRyzen 2700X, Geforce GTX 1080Operating SystemWindows 10 My Question or Issue All recent versions of Spotify show such horrible performance when scrolling in longer playlists, that the Windows desktop app has become ann...

Casual Listener

Plan Premium Country Germany   Device Ryzen 2700X, Geforce GTX 1080 Operating System Windows 10   My Question or Issue   All recent versions of Spotify show such horrible p...

Aquaschaf

Casual Listener

1760 Views

2 replies

3 likes

  • 1760 Views
  • 2 replies
  • 3 likes

Does anyone get "The Spotify application is not responding" error message after relaunching it the s

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can just uninstall the program and try to install a new ve...

Newbie

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can jus...

Dragoshade

Music Fan

6019 Views

3 replies

1 likes

  • 6019 Views
  • 3 replies
  • 1 likes

Sound issue with Spotify on My PC

PlanFreeCountryItaly DeviceDell LapTopOperating SystemWindows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my local PC.If I try to play any song, the song seems start fine but no audio for me. It's not a driver issueo...

Casual Listener

  Plan Free Country Italy   Device Dell LapTop Operating System Windows 10   My Question or Issue  Hi there,  I've a very strange problem with Spotify on my loca...

alessio1991

Casual Listener

738 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album art not loading for local files

PlanFree DeviceDesktop/Laptop Operating SystemWindows 8.1 My Question or IssueMy Spotify is not loading the album artwork of my local files. The album art shows perfectly on the music program of my phone and in other desktop programs (e.g. VLC media ...

Visitor

Plan Free   Device Desktop/Laptop   Operating System Windows 8.1   My Question or Issue My Spotify is not loading the album artwork of my local files. The album art shows per...

ron1n

Casual Listener

75229 Views

2 replies

10 likes

  • 75229 Views
  • 2 replies
  • 10 likes

cant log in and use

PlanFreeCountry USDevicecomputerOperating Systemwindows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is US .use webplayer also cant log in .

Casual Listener

Plan Free Country  US Device computer Operating System windows xp    My Question or Issue  when i log in xp desktop app it cant login ,and i am in US my profile also is ...

huwo

Casual Listener

1410 Views

7 replies

0 likes

  • 1410 Views
  • 7 replies
  • 0 likes