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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81027 Views

40 replies

68 likes

  • 81027 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775502 Views

503 replies

64 likes

  • 775502 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17901 Views

19 replies

5 likes

  • 17901 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
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  • 4 likes

Superuser Contribution [Bug] Media Stop when minimised to tray

Operating SystemWindows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. IssueMedia Stop command doesn't work when Spotify is minimised to tray and desktop overlay is enabled. I have tried sending the command via media keys in keyboard ...

Casual Listener

Operating System Windows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc.   Issue Media Stop command doesn't work when Spotify is minimised to tray and desktop overlay is ...

Elenkhos

Casual Listener

775 Views

2 replies

0 likes

bug
  • 775 Views
  • 2 replies
  • 0 likes

Friend Feed Doesn't Show any of my Friends

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends were playing. Now in the right side bar it says "See what your friends are playing" with ...

Casual Listener

Plan Free Country  United States Device Desktop Operating System Windows 10   My Question or Issue  My friend feed was working fine yesterday. I could see what my friends wer...

ericbres

Newbie

1369 Views

5 replies

2 likes

  • 1369 Views
  • 5 replies
  • 2 likes

Are some updates scattered across accounts?

PlanFree/PremiumCountry United StatesDeviceWindows laptopOperating SystemWindows 10 My Question or Issue I have two accounts because I remade the first one. One of them has the heart for adding to 'Songs' and has the experimental features options, bu...

Newbie

Plan Free/Premium Country  United States Device Windows laptop Operating System Windows 10   My Question or Issue  I have two accounts because I remade the first one. One of ...

Loxer

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Failed to update description and image, please try again.

PlanPremiumCountryDenmarkDeviceHP ProBook 6560bOperating SystemWindows 10 Pro 64-bit My Question or IssueWhen trying to update either a playlist description or image I get this message:"Failed to update description and image, please try again."I get ...

Music Fan

Plan Premium Country Denmark Device HP ProBook 6560b Operating System Windows 10 Pro 64-bit   My Question or Issue When trying to update either a playlist description or image I get th...

Loxer

Community Legend

1835 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

"Discovered On" in artists' About section "buggy"

The "Discovered On" section in the artists About section has always been a form of discovering new Playlists.Recently, I've noticed that with some artists, the playlists are either "Spotify Only" branded or completely removed all together - or is jus...

Composer

The "Discovered On" section in the artists About section has always been a form of discovering new Playlists. Recently, I've noticed that with some artists, the playlists are either "Spotify Only" b...

Ryanx0r

Composer

1981 Views

7 replies

3 likes

  • 1981 Views
  • 7 replies
  • 3 likes

Superuser Contribution Target in Properties wont copy

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it worked perfectly until i reached Spotify. To do what I'm trying to do, i need to open the pro...

Newbie

  Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue  I'm trying to customize my desktop my putting new icons on all my apps, and it...

Aimee_T

Roadie

1084 Views

1 replies

0 likes

Troubleshooting
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Desktop app updated and now mouse scroll won't work.

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scroll fine in every other program on my computer with ...

Gig Goer

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scro...

Loxer

Community Legend

816 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Heavy stuttering on Win7 makes Spotify Premium unusable

PlanPremiumCountryGermany DevicePC Core i7 3820Network Adapter: Intel 7260 WLAN AC PCI-E cardOperating SystemWin7 My Question or IssueSpotify starts to stutter heavily after about 30sec playback.Looks like this: https://youtu.be/TbmqQDAFnWY New insta...

Casual Listener

Plan Premium Country Germany   Device PC Core i7 3820 Network Adapter: Intel 7260 WLAN AC PCI-E card Operating System Win7   My Question or Issue Spotify starts to stutter heavi...

samurai_penguin

Casual Listener

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

Same song and sequence everytime

PlanPremiumDevicePCOperating SystemWindows 10 My Question or Issue Everytime I start Spotify the same song starts and the sequence after this song is the same as well. To fix this I have to log out all accounts everywhere and then it will open with n...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue  Everytime I start Spotify the same song starts and the sequence after this song is the same as well. To fi...

boiaz123

Casual Listener

480 Views

2 replies

1 likes

  • 480 Views
  • 2 replies
  • 1 likes

Superuser Contribution PC Spotify: Devices not showing anything especially Amazon Echo

Plan Premium CountryUSA DeviceHP Laptop 15-I100d Operating SystemWindows 10 My Question or Issue All of my other computers, pc's, work just fine with Spotify and Echo. I'm able to see the "Other Devices" when I click on it and the little popup window...

Casual Listener

Plan Premium   CountryUSA   Device HP Laptop 15-I100d  Operating System Windows 10     My Question or Issue  All of my other computers, pc's, work just fine w...

Alfredo

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se corta la canción y cambia a la siguiente

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente. PlanPremiumCountryArgentina DeviceCPUOperating SystemWindows 10 My Question or Issue Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y...

Newbie

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente.   Plan Premium Country Argentina  Device CPU Operating System Windows 10   My Q...

SergioDavid

Roadie

5351 Views

1 replies

1 likes

1:30
SeCortanLosTemas
  • 5351 Views
  • 1 replies
  • 1 likes

Spotify Classic in Windows 10

I have Windows 10 and I want to download the classic Win32 / Win64 app, not the app from the Microsoft Store (the Windows 10 App-Store).When I downlaod the installer (SpotifySetup.exe) and execute it, then the Microsoft Store version is downloaded.Wh...

Regular

I have Windows 10 and I want to download the classic Win32 / Win64 app, not the app from the Microsoft Store (the Windows 10 App-Store). When I downlaod the installer (SpotifySetup.exe) and exe...

BonePeeler

Regular

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Superuser Contribution uygulama son çalınan şarkı sorunu

windows uygulamada muzik dinlerken uygulamayı simge durumuna küçültüyoruz. Sonrasında bilgisayarımızı kapatırken spotify uygulamasına sağ tıklayıp "Çıkış" demeden kapatırsak uygulama son kaldığımız şarkıyı sonraki açtığımızda hatırlamıyor. Muhtemelen...

Newbie

windows uygulamada muzik dinlerken uygulamayı simge durumuna küçültüyoruz. Sonrasında bilgisayarımızı kapatırken spotify uygulamasına sağ tıklayıp "Çıkış" demeden kapatırsak uygulama son kaldığımız ş...

SergioDavid

Roadie

644 Views

1 replies

0 likes

Desktop
  • 644 Views
  • 1 replies
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Solved!! Spotify dont respect new win10 audio settings

hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an update and it suddently stopped respecting the new audio sett...

Casual Listener

  hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an up...

zentrobi

Casual Listener

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify window changes size and moves after returning from minimized

PlanPremiumCountry GermanyDeviceDell XPSOperating SystemWindows 10 My Question or Issue Steps to reproduce:1) Need Full HD screen with resolution 1920x10802) Go to display settings and change Scalle and Layout to 100% (120% by default)3) Open Spotify...

Casual Listener

Plan Premium Country  Germany Device Dell XPS Operating System Windows 10   My Question or Issue  Steps to reproduce: 1) Need Full HD screen with resolution 1920x1080 2) Go...

Revolter

Casual Listener

1378 Views

2 replies

2 likes

  • 1378 Views
  • 2 replies
  • 2 likes

Release Radar cover art is gone

PlanFree/PremiumCountry DeviceAllOperating SystemAll My Question or Issue Recently, the Release Radar cover art is gone, and this is on all devices and OSs. The cover art is just gray with a note.

Music Fan

Plan Free/Premium Country   Device All Operating System All   My Question or Issue  Recently, the Release Radar cover art is gone, and this is on all devices and OSs. The cov...

jotoboy

Music Fan

974 Views

6 replies

0 likes

  • 974 Views
  • 6 replies
  • 0 likes

Solved!! songs i have never heard of keeps getting played on my spotify, and it pisses me off

In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im not using the computer, and when im on the computer, its playing...

Newbie

   In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im...

JPRINX

Music Fan

25652 Views

6 replies

2 likes

  • 25652 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Select output sound device

So, I am starting to think Spotify is trying to kick my **bleep** out... I need the option to select my output audio device because I want to output Spotify to a HT, without outputing the Windows and other notification sounds there. I have followed i...

Casual Listener

So, I am starting to think Spotify is trying to kick my **bleep** out...   I need the option to select my output audio device because I want to output Spotify to a HT, without outputing the Wi...

Alfredo

Roadie

3965 Views

3 replies

0 likes

  • 3965 Views
  • 3 replies
  • 0 likes

Superuser Contribution Incorrect song shows as playing when switching devices

PlanPremiumCountryUSADevicePIXEL / THINKPADOperating SystemANDROID 9 PIE / WINDOWS 10 My Question or IssueI just played music from my phone this morning, playing an album through without shuffling, but shifting some of the track queue. When I got to ...

Newbie

Plan Premium Country USA Device PIXEL / THINKPAD Operating System ANDROID 9 PIE / WINDOWS 10   My Question or Issue I just played music from my phone this morning, playing an album thr...

Alfredo

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed not Working

PlanPremiumCountry Austria Operating SystemWindows 10 My Question or Issue I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and all I hear is, "we are working on the problem"

Newbie

Plan Premium Country  Austria   Operating System Windows 10   My Question or Issue  I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and a...

Billy-J

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes