Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
Soulnd
Newbie
28429 Views
71 replies
24 likes

28429 Views
71 replies
24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
Ytse
Casual Listener
59681 Views
256 replies
21 likes

59681 Views
256 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3763 Views
1 replies
6 likes

3763 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143517 Views
0 replies
26 likes
Mac
Windows

143517 Views
0 replies
26 likes

Spotify doesn't play sound, skips songs, doesn't show in volume mixer

PlanFamilyCountry UKDeviceHP Pavilion g6Operating SystemWin 10 My Question or IssueAs said in the topic, Spotify doesn't want to play any music, it skips the Spotify streamed music, and doesn't let me play local files. Additionally, I noticed it does...

Trinagan
Casual Listener
Plan Family Country UK Device HP Pavilion g6 Operating System Win 10 My Question or Issue As said in the topic, Spotify doesn't want to play any music, it skips the Spotify str...
2018-06-10 4:21:37 PM
2018-06-10 4:54:50 PM
Trinagan
Casual Listener
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

friend feed is not update

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...

niroe
Regular
I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago Plan Premium Co...
2018-06-06 3:45:07 PM
2018-06-10 2:17:32 PM
user-removed
Not applicable
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Playlist gone

Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers

h-70k_fylesst
Casual Listener
Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ? cheers
2018-06-09 4:21:10 PM
2018-06-10 10:10:28 AM
jsannn
Community Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Can't access on windows 10 app

PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...

B0rrA
Casual Listener
Plan Premium Country Paraguay Operating System Windows 10 My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...
2018-06-08 11:50:33 PM
2018-06-10 10:09:37 AM
Sashkaz
Casual Listener
712 Views
5 replies
0 likes

712 Views
5 replies
0 likes

Playing songs between windows and galaxy phone

Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now.I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switch with choosing to play through PC.But lately I switch to windows and the song...

DNServer
Newbie
Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now. I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switc...
2018-06-10 8:01:21 AM
2018-06-10 9:59:45 AM
Sashkaz
Casual Listener
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Superuser Contribution Cannot play one album even it can show on my library

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...

Tygr09
Newbie
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue Hello Spotify team, I have an issue with the Spotify desktop a...
2018-06-03 4:31:37 AM
2018-06-10 4:54:17 AM
Alfredo
Roadie
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Shuffle Sucks

I added a bunch of songs by one artist to my playlist and now each time i play my playlist on shuffle it just puts all of their songs on the top and then the others. I want to listen to other artists and not just them so it makes me quite fustrated b...

jaimed
Newbie
I added a bunch of songs by one artist to my playlist and now each time i play my playlist on shuffle it just puts all of their songs on the top and then the others. I want to listen to other artists...
2017-06-22 10:07:49 AM
2018-06-10 4:02:35 AM
qohq
Newbie
31056 Views
29 replies
105 likes

31056 Views
29 replies
105 likes

Solved!! Cannot change my profile picture

I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?

user-removed
Visitor
I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?
2014-07-01 10:51:42 PM
2018-06-09 10:04:01 PM
x-_qmhagrcrt
Newbie
432970 Views
162 replies
8 likes
Windows

432970 Views
162 replies
8 likes

Headset hot keys AND overlay

Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem.I hate the overlay so i have it turned off, recently I've noticed that it doesnt stay turned off...

Weevee
Casual Listener
Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem. I hate the overlay so...
2018-06-09 4:56:05 PM
582 Views
0 replies
1 likes
win 10
Wireless headset

582 Views
0 replies
1 likes

W10 + Spotify APP

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...

JACRunner
Regular
So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...
2018-04-11 3:58:52 PM
2018-06-09 4:38:47 PM
h-70k_fylesst
Casual Listener
1027 Views
5 replies
0 likes

1027 Views
5 replies
0 likes

Can't add all from Spotify playlist to personal playlist

PlanPremium Operating SystemWindows 8.1 My Question or IssueToday I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own playlists. By "Spotify playlist" I mean playlists that are "By Spotify". T...

jwf6464
Regular
Plan Premium Operating System Windows 8.1 My Question or Issue Today I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own...
2018-06-09 12:31:32 PM
2018-06-09 4:28:15 PM
qq8-8ct_cs4lk
Regular
623 Views
2 replies
0 likes

623 Views
2 replies
0 likes

Scrobbling local files

PlanPremiumCountry IsraelDeviceDell laptopOperating SystemWindows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on windows. It works on android for me (after updating, before it posed a similiar problem) but still...

SockworkOrange
Regular
Plan Premium Country Israel Device Dell laptop Operating System Windows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on window...
2018-06-09 2:55:06 PM
286 Views
0 replies
1 likes

286 Views
0 replies
1 likes

Can't Purchase Premium

PlanFreeCountryUSADevicePC (Desktop)Operating SystemWindows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through my browser (Google Chrome) using my PayPal balance, however, when I attempt to c...

Kerro
Newbie
Plan Free Country USA Device PC (Desktop) Operating System Windows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through...
2018-06-09 3:23:25 AM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

Superuser Contribution Bugs

Hello since few updates ago there are a few bugs in Spotify client.1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maximaze again, it changes to black, but still it is not ...

aamp91
Music Fan
Hello since few updates ago there are a few bugs in Spotify client. 1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maxi...
2018-04-01 11:13:36 AM
2018-06-09 3:04:36 AM
Alfredo
Roadie
765 Views
5 replies
0 likes

765 Views
5 replies
0 likes

Ad won't play, no music

PlanFree/Country DeviceLaptop PCOperating SystemWindows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the music would continue after the ad. Only the ad is not playing, no matter the song I sele...

8feet-_96yxv6
Newbie
Plan Free/ Country Device Laptop PC Operating System Windows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the ...
2018-06-08 12:36:42 AM
587 Views
0 replies
1 likes

587 Views
0 replies
1 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update

jakeane123
Casual Listener
Plan Premium Country UK Device Custom PC Operating System Windows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...
2018-06-08 8:48:33 PM
2018-06-08 12:14:37 AM
Loxer
Community Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Disliked songs started playing again. (Premium)

PlanPremium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up until a few minutes ago. The like and dislike buttons disappeared and the...

DanielDees
Casual Listener
Plan Premium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up unti...
2018-06-08 11:03:59 PM
2018-06-08 12:05:58 AM
Loxer
Community Legend
552 Views
2 replies
0 likes

552 Views
2 replies
0 likes

Solved!! Icon?

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10

i5e159a
Regular
When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10
2018-06-07 9:17:43 PM
2018-06-08 10:38:48 PM
Loxer
Community Legend
532 Views
5 replies
0 likes

532 Views
5 replies
0 likes

Playlist isn’t working

My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried restarting my phone and uninstalling and re installing. It’s making me rea...

hx_cvgxwb-19u
Newbie
My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried ...
2018-06-08 10:37:24 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Windows 10 app not opening share links

PlanPremiumCountryMexicoDeviceDell Inspiron 15 7567Operating SystemWindows 10 v1803Spotify Client version1.80.474.0 My Question or IssueBefore installing the Windows 10 app, the desktop app was able to open share links from the web. Now when I click ...

Alesan2009
Casual Listener
Plan Premium Country Mexico Device Dell Inspiron 15 7567 Operating System Windows 10 v1803 Spotify Client version 1.80.474.0 My Question or Issue Before installing the Windows 10 a...
2018-06-08 8:05:15 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

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