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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1858 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147746 Views

83 replies

27 likes

  • 147746 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132903 Views

294 replies

22 likes

  • 132903 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11128 Views

1 replies

6 likes

  • 11128 Views
  • 1 replies
  • 6 likes

Solved!! How to Shuffle All Saved Songs

Plan UnlimitedCountry USADevice PCOperating System Windows 10 My Question or IssueWhen I don't know what I want to listen to I used to be able to select from the "Your Library" menu "Songs." This would list all the songs I had saved in which I could ...

Roadie

Plan Unlimited Country USA Device PC Operating System Windows 10   My Question or Issue When I don't know what I want to listen to I used to be able to select from the "Your...

Loxer

Community Legend

19575 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Superuser Contribution Suddenly, nothing exists anymore

PlanFreeDevicePC - Windows 7Operating SystemWindows 7 (SP2, 64-bit)My Question or Issue I logged back into Spotify today after the update, and uh, after logging back in, NOTHING exists. Literally nothing. All that is on the page is the Exit button an...

Regular

Plan Free Device PC - Windows 7 Operating System Windows 7 (SP2, 64-bit) My Question or Issue  I logged back into Spotify today after the update, and uh, after logging back in, NOTHING ex...

Chris

Spotify

1512 Views

12 replies

1 likes

Windows
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  • 12 replies
  • 1 likes

Remove from favorites

PlanPremiumCountry NorwayDevicePCOperating SystemWindows 10 My Question or IssueI cannot remove some songs from my favorites, i have noticed they are all local files, but i cannot remove them from the favorites tab

Casual Listener

Plan Premium Country  Norway Device PC Operating System Windows 10   My Question or Issue I cannot remove some songs from my favorites, i have noticed they are all local file...

Loxer

Community Legend

3033 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify window issue

PlanPremiumCountry GermanyDevicePersonal ComputerOperating SystemWindows 10 Pro 10.0.17134 Build 17134 My Question or Issue I found a bug. You need to know, that I'm using two displays and whenever I move the fullscreened Spotify window to the displa...

Casual Listener

Plan Premium Country  Germany Device Personal Computer Operating System Windows 10 Pro 10.0.17134 Build 17134   My Question or Issue  I found a bug.  You need to know, t...

Chris

Spotify

791 Views

3 replies

2 likes

  • 791 Views
  • 3 replies
  • 2 likes

Follow button changed to heart button

This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?) an artist, since the button is very small and doesn't chan...

Casual Listener

  This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?)...

BuildaLife

Casual Listener

12470 Views

7 replies

19 likes

  • 12470 Views
  • 7 replies
  • 19 likes

Music keeps stopping after 20 sec

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem. My spotify won't play music. It starts to tilt after ~20 secs. Music stops, plays, stops, plays... Internet connection is just fine, that sh...

Newbie

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem.   My spotify won't play music. It starts to tilt after ~20 secs. Music stops, play...

Loxer

Community Legend

1344 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Songs folder disappeared

PlanFreeCountry IndonesiaOperating System(Windows 10) My Question or IssuePlease help me, my songs folder disappeared

Casual Listener

Plan Free Country  Indonesia Operating System (Windows 10)   My Question or Issue Please help me, my songs folder disappeared    

KellyMutzelburg

Regular

2122 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Artists not playing from "Recently Played"

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows10 My Question or Issue I've been having an issue on PC where some artists will refuse to play from the Recently Played list. If I go into the artist's page and play from there it works fine....

Regular

Plan Premium Country  Australia Device PC Operating System Windows10   My Question or Issue  I've been having an issue on PC where some artists will refuse to play from the R...

akuen

Regular

1117 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Spotify making my PC crash

My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...

Regular

  My Question or Issue   Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...

vaether33

Casual Listener

5112 Views

6 replies

0 likes

Crash
Desktop Windows
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SONGS has vanished and become FAVORITE SONGS??

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happen), and all his check marks on his songs have beco...

Music Fan

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happ...

KellyMutzelburg

Regular

1252 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

NEED HELP!!! can't download my playlists!?

Plan - PremiumCountry - Canada Device - Toshiba LaptopOperating System - Windows 7 My Question or IssueSo, I am a premium member with a laptop... I am trying to download the music I have selected from Spotify onto my hard drive so that I can put them...

Newbie

Plan - Premium Country - Canada   Device - Toshiba Laptop Operating System - Windows 7   My Question or Issue So, I am a premium member with a laptop... I am tryi...

DennyEMufc

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

CANNOT PLAY ANY MUSIC

PlanFree/PremiumCountry- U.S.A. DeviceToshiba Laptop ComputerOperating SystemWindows 7 Home Premium (32-bit) My Question or Issue- Working fine until today. I made no changes to computer before this happened. I cleared web cache and cookies (on the p...

Regular

Plan Free/Premium Country- U.S.A.   Device Toshiba Laptop Computer Operating System Windows 7 Home Premium (32-bit)   My Question or Issue- Working fine until today.  I made...

hgw53t

Regular

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
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*Display Adapter keeps crashing

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or Issue Spotify keeps crashing my display adapter. I read that it had something to do with hardware acceleration and Nvidia GPUs but it kept happening after I disabled hardware ...

Casual Listener

Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue  Spotify keeps crashing my display adapter. I read that it had something to do with hardw...

LeeMania

Casual Listener

2024 Views

2 replies

1 likes

  • 2024 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution WILL NOT PLAY ANY MUSIC

PlanFree/PremiumCountry U.S.A.Device- TOSHIBA LAPTOP COMPUTER Operating System- WINDOWS 7 HOME PREMIUM My Question or Issue- Problem just started today. I did not make any changes to computer before problem started. I cannot get anything to come up o...

Regular

Plan Free/Premium Country  U.S.A. Device- TOSHIBA LAPTOP COMPUTER   Operating System- WINDOWS 7 HOME PREMIUM     My Question or Issue- Problem just started today.&nbs...

SergioDavid

Roadie

775 Views

3 replies

0 likes

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Solved!! windows app not syncing favorite songs

Primume, win 10.when adding a new favorite song from my S9, it doesn't add it to the pc spotify app althou it's added to the chrome online spotify player.I tried re-lunching spotify but the same problem.In the photo, the right window is the windows a...

Regular

Primume, win 10. when adding a new favorite song from my S9, it doesn't add it to the pc spotify app althou it's added to the chrome online spotify player. I tried re-lunching spotify but the same ...

Loxer

Community Legend

1485 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Now playing thumbnail missing

Hi,I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... Can anyone help me and give instruction how to return to...

Casual Listener

Hi, I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... ...

Loxer

Community Legend

6991 Views

3 replies

1 likes

  • 6991 Views
  • 3 replies
  • 1 likes

Revert 'Favorite Songs' back to 'Songs'

Operating SystemWindows 10 My Question or Issue I would love it if favorite songs would be reverted back to songs. I hate seeing that heart everywhere and would rather see the '+' sign.

Casual Listener

  Operating System Windows 10   My Question or Issue  I would love it if favorite songs would be reverted back to songs. I hate seeing that heart everywhere and would rather see t...

pedromartinez

Newbie

6097 Views

27 replies

51 likes

  • 6097 Views
  • 27 replies
  • 51 likes

Solved!! automatically skips the songs never play one

PlanPremiumCountryTurkeyDevicepackard bell laptopOperating Systemwindows 7 My Question or Issue i am using spotify on my laptop for 2 days.When i decided to listen to music this morning spotify started to skip every song,i could not listen to one of ...

Casual Listener

Plan Premium Country Turkey Device packard bell laptop Operating System windows 7   My Question or Issue  i am using spotify on my laptop for 2 days.When i decided to listen to mu...

kladenstein

Casual Listener

876 Views

3 replies

0 likes

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  • 3 replies
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Solved!! "Hmm, the Friend Feed failed to load."

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed hasnt been working for a little more than a month now. I reinstalled spotify and it fixed it but now it doesnt work again.

Casual Listener

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  My friend feed hasnt been working for a little more than a month now. I...

lucasubrani

Newbie

23842 Views

22 replies

4 likes

  • 23842 Views
  • 22 replies
  • 4 likes

Problem with ads

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since this happens every 30 minutes or less, it's quite te...

Casual Listener

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since t...

crazydecibel

Casual Listener

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes