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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84183 Views

40 replies

68 likes

  • 84183 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798489 Views

505 replies

64 likes

  • 798489 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24563 Views

26 replies

7 likes

  • 24563 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
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  • 4 likes

Can't do OGG/VORBIS and the smartphone app isn't even 320Kbps.

I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface.This is Desktop App as of now. just plain old 320Kbps MP3The smartphone app is even worse 20Khz/20KhzThe 3rd one when...

Casual Listener

I made some screenshot for the staffs who are not aware of current Spotify quality these days.   I tested with a 96Khz audio interface. This is Desktop App as of now. just plain old 320K...

Ryanx0r

Composer

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

Solved!! Wont Play Explicit Songs

PlanFreeCountry USDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play a song that is marked explicit in either browser or the PC application, nothing happens and I receive the message "Spotify can't play this right now. If you h...

Casual Listener

Plan Free Country  US Device PC Operating System Windows 10   My Question or Issue When I try to play a song that is marked explicit in either browser or the PC application, nothi...

rororohan

Casual Listener

21387 Views

2 replies

0 likes

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  • 2 replies
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Solved!! SpotifyMigrator error when opening the Windows 10 app.

PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of windows wich made spotify start once but efter a reboot it came back, it just shows...

Regular

Plan Premium Country Sweden Device Computer Operating System Windows 10   My Question or Issue  I get an error everytime i try to open Spotify. I even tried with a reinstall of wi...

Qvijoh

Regular

16705 Views

8 replies

1 likes

  • 16705 Views
  • 8 replies
  • 1 likes

Abysmal performance when scrolling playlists

PlanPremiumCountryGermany DeviceRyzen 2700X, Geforce GTX 1080Operating SystemWindows 10 My Question or Issue All recent versions of Spotify show such horrible performance when scrolling in longer playlists, that the Windows desktop app has become ann...

Casual Listener

Plan Premium Country Germany   Device Ryzen 2700X, Geforce GTX 1080 Operating System Windows 10   My Question or Issue   All recent versions of Spotify show such horrible p...

Aquaschaf

Casual Listener

1789 Views

2 replies

3 likes

  • 1789 Views
  • 2 replies
  • 3 likes

Does anyone get "The Spotify application is not responding" error message after relaunching it the s

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can just uninstall the program and try to install a new ve...

Newbie

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can jus...

Dragoshade

Music Fan

6056 Views

3 replies

1 likes

  • 6056 Views
  • 3 replies
  • 1 likes

Sound issue with Spotify on My PC

PlanFreeCountryItaly DeviceDell LapTopOperating SystemWindows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my local PC.If I try to play any song, the song seems start fine but no audio for me. It's not a driver issueo...

Casual Listener

  Plan Free Country Italy   Device Dell LapTop Operating System Windows 10   My Question or Issue  Hi there,  I've a very strange problem with Spotify on my loca...

alessio1991

Casual Listener

748 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album art not loading for local files

PlanFree DeviceDesktop/Laptop Operating SystemWindows 8.1 My Question or IssueMy Spotify is not loading the album artwork of my local files. The album art shows perfectly on the music program of my phone and in other desktop programs (e.g. VLC media ...

Visitor

Plan Free   Device Desktop/Laptop   Operating System Windows 8.1   My Question or Issue My Spotify is not loading the album artwork of my local files. The album art shows per...

ron1n

Casual Listener

75512 Views

2 replies

10 likes

  • 75512 Views
  • 2 replies
  • 10 likes

cant log in and use

PlanFreeCountry USDevicecomputerOperating Systemwindows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is US .use webplayer also cant log in .

Casual Listener

Plan Free Country  US Device computer Operating System windows xp    My Question or Issue  when i log in xp desktop app it cant login ,and i am in US my profile also is ...

huwo

Casual Listener

1444 Views

7 replies

0 likes

  • 1444 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Bug] Media Stop when minimised to tray

Operating SystemWindows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. IssueMedia Stop command doesn't work when Spotify is minimised to tray and desktop overlay is enabled. I have tried sending the command via media keys in keyboard ...

Casual Listener

Operating System Windows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc.   Issue Media Stop command doesn't work when Spotify is minimised to tray and desktop overlay is ...

Elenkhos

Casual Listener

782 Views

2 replies

0 likes

bug
  • 782 Views
  • 2 replies
  • 0 likes

Friend Feed Doesn't Show any of my Friends

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends were playing. Now in the right side bar it says "See what your friends are playing" with ...

Casual Listener

Plan Free Country  United States Device Desktop Operating System Windows 10   My Question or Issue  My friend feed was working fine yesterday. I could see what my friends wer...

ericbres

Newbie

1381 Views

5 replies

2 likes

  • 1381 Views
  • 5 replies
  • 2 likes

Are some updates scattered across accounts?

PlanFree/PremiumCountry United StatesDeviceWindows laptopOperating SystemWindows 10 My Question or Issue I have two accounts because I remade the first one. One of them has the heart for adding to 'Songs' and has the experimental features options, bu...

Newbie

Plan Free/Premium Country  United States Device Windows laptop Operating System Windows 10   My Question or Issue  I have two accounts because I remade the first one. One of ...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Failed to update description and image, please try again.

PlanPremiumCountryDenmarkDeviceHP ProBook 6560bOperating SystemWindows 10 Pro 64-bit My Question or IssueWhen trying to update either a playlist description or image I get this message:"Failed to update description and image, please try again."I get ...

Music Fan

Plan Premium Country Denmark Device HP ProBook 6560b Operating System Windows 10 Pro 64-bit   My Question or Issue When trying to update either a playlist description or image I get th...

Loxer

Community Legend

1875 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

"Discovered On" in artists' About section "buggy"

The "Discovered On" section in the artists About section has always been a form of discovering new Playlists.Recently, I've noticed that with some artists, the playlists are either "Spotify Only" branded or completely removed all together - or is jus...

Composer

The "Discovered On" section in the artists About section has always been a form of discovering new Playlists. Recently, I've noticed that with some artists, the playlists are either "Spotify Only" b...

Ryanx0r

Composer

2014 Views

7 replies

3 likes

  • 2014 Views
  • 7 replies
  • 3 likes

Superuser Contribution Target in Properties wont copy

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it worked perfectly until i reached Spotify. To do what I'm trying to do, i need to open the pro...

Newbie

  Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue  I'm trying to customize my desktop my putting new icons on all my apps, and it...

Aimee_T

Roadie

1091 Views

1 replies

0 likes

Troubleshooting
  • 1091 Views
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Desktop app updated and now mouse scroll won't work.

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scroll fine in every other program on my computer with ...

Gig Goer

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scro...

Loxer

Community Legend

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Heavy stuttering on Win7 makes Spotify Premium unusable

PlanPremiumCountryGermany DevicePC Core i7 3820Network Adapter: Intel 7260 WLAN AC PCI-E cardOperating SystemWin7 My Question or IssueSpotify starts to stutter heavily after about 30sec playback.Looks like this: https://youtu.be/TbmqQDAFnWY New insta...

Casual Listener

Plan Premium Country Germany   Device PC Core i7 3820 Network Adapter: Intel 7260 WLAN AC PCI-E card Operating System Win7   My Question or Issue Spotify starts to stutter heavi...

samurai_penguin

Casual Listener

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
  • 0 likes

Same song and sequence everytime

PlanPremiumDevicePCOperating SystemWindows 10 My Question or Issue Everytime I start Spotify the same song starts and the sequence after this song is the same as well. To fix this I have to log out all accounts everywhere and then it will open with n...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue  Everytime I start Spotify the same song starts and the sequence after this song is the same as well. To fi...

boiaz123

Casual Listener

493 Views

2 replies

1 likes

  • 493 Views
  • 2 replies
  • 1 likes

Superuser Contribution PC Spotify: Devices not showing anything especially Amazon Echo

Plan Premium CountryUSA DeviceHP Laptop 15-I100d Operating SystemWindows 10 My Question or Issue All of my other computers, pc's, work just fine with Spotify and Echo. I'm able to see the "Other Devices" when I click on it and the little popup window...

Casual Listener

Plan Premium   CountryUSA   Device HP Laptop 15-I100d  Operating System Windows 10     My Question or Issue  All of my other computers, pc's, work just fine w...

Alfredo

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se corta la canción y cambia a la siguiente

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente. PlanPremiumCountryArgentina DeviceCPUOperating SystemWindows 10 My Question or Issue Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y...

Newbie

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente.   Plan Premium Country Argentina  Device CPU Operating System Windows 10   My Q...

SergioDavid

Roadie

5353 Views

1 replies

1 likes

1:30
SeCortanLosTemas
  • 5353 Views
  • 1 replies
  • 1 likes

Spotify Classic in Windows 10

I have Windows 10 and I want to download the classic Win32 / Win64 app, not the app from the Microsoft Store (the Windows 10 App-Store).When I downlaod the installer (SpotifySetup.exe) and execute it, then the Microsoft Store version is downloaded.Wh...

Regular

I have Windows 10 and I want to download the classic Win32 / Win64 app, not the app from the Microsoft Store (the Windows 10 App-Store). When I downlaod the installer (SpotifySetup.exe) and exe...

BonePeeler

Regular

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes