Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84111 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
797842 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24447 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an update and it suddently stopped respecting the new audio sett...
hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an up...
Casual Listener
578 Views
2 replies
0 likes
PlanPremiumCountry GermanyDeviceDell XPSOperating SystemWindows 10 My Question or Issue Steps to reproduce:1) Need Full HD screen with resolution 1920x10802) Go to display settings and change Scalle and Layout to 100% (120% by default)3) Open Spotify...
Plan Premium Country Germany Device Dell XPS Operating System Windows 10 My Question or Issue Steps to reproduce: 1) Need Full HD screen with resolution 1920x1080 2) Go...
Casual Listener
1393 Views
2 replies
2 likes
PlanFree/PremiumCountry DeviceAllOperating SystemAll My Question or Issue Recently, the Release Radar cover art is gone, and this is on all devices and OSs. The cover art is just gray with a note.
Plan Free/Premium Country Device All Operating System All My Question or Issue Recently, the Release Radar cover art is gone, and this is on all devices and OSs. The cov...
Music Fan
1000 Views
6 replies
0 likes
In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im not using the computer, and when im on the computer, its playing...
In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im...
Music Fan
25828 Views
6 replies
2 likes
So, I am starting to think Spotify is trying to kick my **bleep** out... I need the option to select my output audio device because I want to output Spotify to a HT, without outputing the Windows and other notification sounds there. I have followed i...
So, I am starting to think Spotify is trying to kick my **bleep** out... I need the option to select my output audio device because I want to output Spotify to a HT, without outputing the Wi...
Roadie
4003 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePIXEL / THINKPADOperating SystemANDROID 9 PIE / WINDOWS 10 My Question or IssueI just played music from my phone this morning, playing an album through without shuffling, but shifting some of the track queue. When I got to ...
Plan Premium Country USA Device PIXEL / THINKPAD Operating System ANDROID 9 PIE / WINDOWS 10 My Question or Issue I just played music from my phone this morning, playing an album thr...
Roadie
432 Views
1 replies
0 likes
PlanPremiumCountry Austria Operating SystemWindows 10 My Question or Issue I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and all I hear is, "we are working on the problem"
Plan Premium Country Austria Operating System Windows 10 My Question or Issue I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and a...
Spotify Star
533 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic DeviceDesktop PCOperating SystemWindows 10Spotify version1.0.75.485.g1f74de2c (Windows Store version) My Question or IssueI start the desktop client. Move it to the second screen from my main screen.I restart the PC.A...
Plan Premium Country Czech Republic Device Desktop PC Operating System Windows 10 Spotify version 1.0.75.485.g1f74de2c (Windows Store version) My Question or Issue I ...
Newbie
2603 Views
6 replies
3 likes
Okay I'm trying to get BBC podcast to play and it keeps giving me the message below on three of podcastAugust 10th and August 9th and one on the August 11th also won't play Plan PremiumCountry usaDeviceAndroid nougat 7.1 1 Windows 10 laptop i7 16 gig...
Okay I'm trying to get BBC podcast to play and it keeps giving me the message below on three of podcast August 10th and August 9th and one on the August 11th also won't play Plan Premium C...
Newbie
515 Views
2 replies
1 likes
Guys, everytime the spotify app on windows 10 updates it delete my offline saved playlists, wich is very annoying. it will not be a big deal if this thing did not update all the time blaahh)What should I do?
Guys, everytime the spotify app on windows 10 updates it delete my offline saved playlists, wich is very annoying. it will not be a big deal if this thing did not update all the time blaahh...
Roadie
356 Views
1 replies
0 likes
PlanPremiumCountry USDeviceHP Laptop, Samsung Galaxy 7Operating SystemWindows 10, Android 8.0.0 My Question or Issue I had two Spotify accounts and I recently merged and closed one. On the one that I am now using, I don't have Daily Mixes available o...
Plan Premium Country US Device HP Laptop, Samsung Galaxy 7 Operating System Windows 10, Android 8.0.0 My Question or Issue I had two Spotify accounts and I recently...
Not applicable
1056 Views
3 replies
1 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or IssueI have added local files to my spotify on PC then added them to a playlist I created that has normal spotify songs. The problem is that it seems the local f...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue I have added local files to my spotify on PC then added them to a playlist ...
Roadie
839 Views
1 replies
1 likes
Okay. So I have a desktop computer (Windows) which I have audiobooks on. I put them on a playlist and I can play them on my desktop computer from Spotify. I can play them on my cell phone (Iphone 6) and I just recently got a MacbookPro. For whatever ...
Okay. So I have a desktop computer (Windows) which I have audiobooks on. I put them on a playlist and I can play them on my desktop computer from Spotify. I can play them on my cell phone (Ip...
Casual Listener
530 Views
2 replies
0 likes
PlanFree/PremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueAfter, what I believe to be a spotify update, I cannot find the songs category. How do I resolve this?
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue After, what I believe to be a spotify update, I cannot find the songs category. Ho...
Community Legend
505 Views
2 replies
0 likes
Spotify just updated to 1.0.87.491.ge2a121fc. Where's the change log?
Spotify just updated to 1.0.87.491.ge2a121fc. Where's the change log?
Not applicable
967 Views
2 replies
1 likes
PlanFree DevicePCOperating SystemWindows 10 My Question or IssueWhen I listen to albums, there are ratings for each track on the right. How do I hide or remove this feature?
Plan Free Device PC Operating System Windows 10 My Question or Issue When I listen to albums, there are ratings for each track on the right. How do I hide or remove this fea...
Community Legend
1731 Views
1 replies
0 likes
PlanFreeCountry United States of AmericaDeviceDesktop ComputerOperating SystemWindows 10 Home edition My Question or IssueSo, I've reinstalled spotify about four times now and tried every form of uninstallation I possibly could. Manual, Add and remov...
Plan Free Country United States of America Device Desktop Computer Operating System Windows 10 Home edition My Question or Issue So, I've reinstalled spotify about four...
Community Legend
2051 Views
10 replies
0 likes
PlanPremiumCountrySweden DeviceDell laptopOperating SystemWindow 7 Professional SP 1Spotify version1.0.85.257.g0f8531bd My IssueSpotify seems to be using the task bar icon to show progress, as indicated by the green line to the left of the Spotify ic...
Plan Premium Country Sweden Device Dell laptop Operating System Window 7 Professional SP 1 Spotify version 1.0.85.257.g0f8531bd My Issue Spotify seems to be using the task ba...
Music Fan
5525 Views
21 replies
0 likes
PlanPremiumCountry United Sates DeviceHP LaptopOperating SystemWindows 10 My Question or Issue Hello, My Spotify is not showing my songs under "Your Library". It shows all the Albums, Artists, Recently Played, etc. but when I go to the "Songs" folder...
Plan Premium Country United Sates Device HP Laptop Operating System Windows 10 My Question or Issue Hello, My Spotify is not showing my songs under "Your Lib...
Not applicable
4608 Views
1 replies
0 likes
PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueHi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a noise is interrupting the transmission. I already check my computer and nothing i...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue Hi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a nois...
Not applicable
661 Views
1 replies
0 likes
