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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83941 Views

40 replies

68 likes

  • 83941 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796076 Views

505 replies

64 likes

  • 796076 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24069 Views

25 replies

7 likes

  • 24069 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

  • 3069 Views
  • 0 replies
  • 4 likes

Can't connect to Facebook

Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can see a login to facebook windows. But I can't click on it. I can't access t...

Newbie

Using windows store version of spotify. Can't connect spotify to facebook via settings.  When I click on "Connect to facebook" nothing happens.  Well, when I press ALT+TAB I can...

iam_nalin

Roadie

1104 Views

5 replies

2 likes

  • 1104 Views
  • 5 replies
  • 2 likes

Can't connect with Facebook/Window won't pop up

PlanPremiumCountry SwitzerlandDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appears" but only when Alt-tabbin. And when I click on it nothing ever happens. I already t...

Newbie

Plan Premium Country  Switzerland Device Laptop Operating System Windows 10   My Question or Issue  Hi there. I can't seem to connect to my facebook at all. the window "appea...

stevenpgrey

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Solved!! Cannot sync local files from phone to computer.

Hello, i have 2 desktops - one in my work and one at home, they both contain different songs.i was able to sync songs to my android device from both computers. however, i did later try to sync songs from my android device to the computer with the mis...

Casual Listener

  Hello, i have 2 desktops - one in my work and one at home, they both contain different songs. i was able to sync songs to my android device from both computers.   however, i did ...

arielb135

Casual Listener

5737 Views

2 replies

0 likes

  • 5737 Views
  • 2 replies
  • 0 likes

Deleted playlist still on follower's profile

I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, then deleting it again -but it didn't work.

Newbie

I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, ...

Keanu_C

Community Legend

4216 Views

1 replies

1 likes

  • 4216 Views
  • 1 replies
  • 1 likes

Solved!! Spotify problems on windows 10

Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or created an account for it. Earlier today i kind of got tired of...

Regular

Hi,   It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or cre...

Keanu_C

Community Legend

2791 Views

9 replies

0 likes

Help
Uninstall
  • 2791 Views
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Superuser Contribution Recently Played not wokring

I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen to on my desktop show up on there but i can't view recently pl...

Casual Listener

I am using the windows desktop app and none of my recently played  are showing up it just continues to say music will appear as you listen.  It works on my android device and thing i listen...

Kenshin220

Casual Listener

1825 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

"Songs" Playlist Not Syncing Between Devices

Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist called "Songs". When I got to the same playlist on my ...

Casual Listener

Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist cal...

user-removed

Not applicable

2897 Views

3 replies

8 likes

  • 2897 Views
  • 3 replies
  • 8 likes

Solved!! Songs getting added to 'my songs' from a label

Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyone here know how I can do that? Thanks in advance!

Newbie

Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyon...

Sebasty

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Die Suche nach Jahr oder nach Genre funktioniert nicht mehr

Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich tun ? lg, Anghy

Gig Goer

Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich t...

SergioDavid

Roadie

1405 Views

3 replies

1 likes

  • 1405 Views
  • 3 replies
  • 1 likes

Superuser Contribution Search bugs

PlanPremiumCountryCanada Operating SystemWindows 7 My Question or IssueThe search engine is very bugged !A lot of time, it does not find the titles/artist/albums.Example : type : "more bounce to the ounce"Result : NO RESULT FOUNDBut the title DO exis...

Visitor

Plan Premium Country Canada  Operating System Windows 7   My Question or Issue The search engine is very bugged ! A lot of time, it does not find the titles/artist/albums. Ex...

SergioDavid

Roadie

637 Views

3 replies

1 likes

  • 637 Views
  • 3 replies
  • 1 likes

LONG ID

PlanPremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full name rather than the long ID.

Casual Listener

Plan Premium Country  Canada Device Desktop Operating System Windows 10   My Question or Issue  my username is a bunch of random numbers/letters and I want it to show my full...

Billy-J

Spotify Star

876 Views

4 replies

0 likes

  • 876 Views
  • 4 replies
  • 0 likes

One Album Plays at 1/2 Speed.

Plan: PremiumCountry: USA Device: PCOperating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other albums by this artist play fine. I have not noticed this behaviour on Android or though...

Casual Listener

Plan: Premium Country: USA  Device: PC Operating System: Windows 10   My Question or Issue  One entire album in my playlist seems to play at 1/2 speed on windows. Other...

RichardTeh

Roadie

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Shuffle doesn't change playlist

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueMy "shuffled" playlist is all the same, since around 2 weeks now.I usually listen to the playlist all along, restart my PC and start over.The tracks are all the same, e...

Newbie

Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue My "shuffled" playlist is all the same, since around 2 weeks now. I usually listen to the p...

TobiasYoung

Composer

893 Views

1 replies

0 likes

shuffle
Shuffle play
  • 893 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Use on different devices / positions not saved

PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...

Newbie

Plan Premium Country  Germany Device Sony Xperia XZ, custom-built PC, HP ProBook 650 G2 Operating System Android 8, Windows 10, Windows 7 My Question or Issue Hello, I guess this will ...

JulianA_Bogota

Roadie

1151 Views

1 replies

0 likes

device
Help
PC
smartphone
Usage
  • 1151 Views
  • 1 replies
  • 0 likes

Solved!! Unable to like songs in Discover Weekly

PlanPremiumDeviceWindows DesktopOperating SystemWindows 10My Question or IssueUnable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on my phone this issue does not occur.

Newbie

Plan Premium Device Windows Desktop Operating System Windows 10 My Question or Issue Unable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on ...

user-removed

Not applicable

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOCAL FILES AREN'T PLAYING!

PlanPremiumCountry USADeviceDell XPS DesktopOperating SystemWindows 10 Pro My Question or Issue I've seen this topic around for years, and it's affecting ME now, and there doesn't seem to be any real solution to it. I have my local files. I ADD SOURC...

Regular

Plan Premium Country  USA Device Dell XPS Desktop Operating System Windows 10 Pro   My Question or Issue  I've seen this topic around for years, and it's affecting ME now, an...

Ramius

Regular

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

Superuser Contribution Streaming setting keeps reverting to automatic

PremiumCountry NLOperating SystemSamsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, however Spotify keeps changing it to automatic. I keep turning it back to highest qual...

Casual Listener

Premium Country  NL Operating System Samsung A8 Android Oreo   My Question or Issue  I have a chromecast audio with optical out. Streaming setting is set highest quality, h...

Alfredo

Roadie

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Can't see playlist followers in new Spotify version

In the new version of Spotify, playlists list the number of followers each playlist has, but not who is following it. In the previous version there were thumbnails of three followers, but there was no way to see more (very annoying). Now it seems tha...

Music Fan

In the new version of Spotify, playlists list the number of followers each playlist has, but not who is following it. In the previous version there were thumbnails of three followers, but there was n...

elvaka

Regular

71837 Views

106 replies

175 likes

Windows
  • 71837 Views
  • 106 replies
  • 175 likes

Spotify wont open

My spotify stopped working, the program just doesnt launch!Ive tried everything, unistalled, deleted all spotify registry, restarted the computer, adm mode, compatibility mode but it just doesnt work...

Casual Listener

My spotify stopped working, the program just doesnt launch! Ive tried everything, unistalled, deleted all spotify registry, restarted the computer, adm mode, compatibility mode but it just doesnt wo...

DaiVernon

Casual Listener

1226 Views

2 replies

0 likes

  • 1226 Views
  • 2 replies
  • 0 likes

Windows 10 App Won't Close

I cannot actually quit spotify ever. When attempting to quit the app, it simply moves into the background. I am not talking about the "Close button should minimize the Spotify window to the tray" setting, as I specifically have that off. If I try to ...

Visitor

I cannot actually quit spotify ever. When attempting to quit the app, it simply moves into the background. I am not talking about the "Close button should minimize the Spotify window to the tray" set...

user-removed

Not applicable

3802 Views

2 replies

3 likes

  • 3802 Views
  • 2 replies
  • 3 likes