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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1426 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144686 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129463 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10902 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Recently played doesn't work after opening spotify for a second time after reinstall

So a couple of weeks ago my recently played page on the Spotify app stopped showing the artists/albums, rather than showing them it waits a couple of seconds to tell me "Nothing here yet. Music will appear as you listen.". So I reinstalled spotify an...

Regular

So a couple of weeks ago my recently played page on the Spotify app stopped showing the artists/albums, rather than showing them it waits a couple of seconds to tell me "Nothing here yet. Music will ...

Loxer

Community Legend

1596 Views

5 replies

0 likes

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Web player better quality than desktop (AAC vs Ogg)?

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAccording to the site (https://support.spotify.com/us/article/high-quality-streaming/) the Premium Desktop audio quality is 320 kbit Ogg Vorbis mp3 and the Premium Web Player q...

Visitor

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue According to the site (https://support.spotify.com/us/article/high-quality-streaming/) ...

Sebasty

Community Legend

3783 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Spotify desktop overlay bug

PlanFree/PremiumCountry The NetherlandsDevicePCOperating System Windows 10 pcMy Question or Issue Every time Spotify starts up the 'Show desktop overlay when using media keys' option is turned on but when I look in the settings it says it is not. so ...

Newbie

Plan Free/Premium Country  The Netherlands Device PC Operating System  Windows 10 pc My Question or Issue  Every time Spotify starts up the 'Show desktop overlay when using me...

Loxer

Community Legend

1099 Views

1 replies

0 likes

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Superuser Contribution Same song comes up every time I open Spotify

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off. Version: 1.0.84.344.gfc674f6f I've had the issue for...

Composer

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off.&n...

Guido

Spotify Legend

4409 Views

9 replies

7 likes

Desktop
Windows
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Spotify on Discord, Twitter and etc.

My Question or Issue Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some places like these. But now, when I click the play button it only plays the...

Casual Listener

    My Question or Issue  Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some ...

jaquse

Casual Listener

1790 Views

3 replies

0 likes

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Solved!! Friend feed and Daily Mix Disappears everytime I restart Spotify

The title says it all. Everytime I restart my computer or Spotify Friend Feed is gone.Everytime I startup my computer I have to reinstall Spotify to use them. I guess Spotify not updating correctly too. I got a error message everytime I startup maybe...

Casual Listener

The title says it all. Everytime I restart my computer or Spotify Friend Feed is gone. Everytime I startup my computer I have to reinstall Spotify to use them. I guess Spotify not updating correctly...

Loxer

Community Legend

590 Views

1 replies

0 likes

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Playing library when offline

I have created one big playlist folder called "Library" because the feature to play eerything has been removed a while ago, so usually I go to that folder click Play and it shuffles my library. It also used to work when offline. Upon the click it wou...

Roadie

I have created one big playlist folder called "Library" because the feature to play eerything has been removed a while ago, so usually I go to that folder click Play and it shuffles my library. ...

edga

Roadie

454 Views

2 replies

0 likes

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Cache Path does not actually work on Windows Desktop

This has been an ongoing problem for over a year now. My C:\...AppData\Local\Spotify is 10+ gigs. But my desktop spotify app settings are set to store cache at A:\...\cachethe A:\...\cache has SOMETHING in there, but only a few mb. So the path 'works...

Casual Listener

This has been an ongoing problem for over a year now. My C:\...AppData\Local\Spotify is 10+ gigs. But my desktop spotify app settings are set to store cache at A:\...\cache the A:\...\cache has SOME...

botaurus

Casual Listener

403 Views

1 replies

0 likes

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This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Regular

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...

Sporekid

Regular

2857 Views

4 replies

2 likes

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  • 2 likes

Local files not showing up under Artists, Albums, Music

PlanPremiumCountry USDeviceDesktopOperating SystemWindows 10 Microsoft is forcing me to switch from Groove to Spotify. I have 32,000 purchased songs on my local drive. They show up under Local Files, but only a few are showing up under Artists, Album...

Casual Listener

Plan Premium Country  US Device Desktop Operating System Windows 10   Microsoft is forcing me to switch from Groove to Spotify.  I have 32,000 purchased songs on my local driv...

-_5xu23w2itr4

Casual Listener

1846 Views

3 replies

0 likes

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Thumbs up and down not working

PlanFree/PremiumCountry USDevicePCOperating SystemWindows 8.1 Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thumbs down does nothing. what am I doing wrong?

Newbie

Plan Free/Premium Country  US Device PC Operating System Windows 8.1   Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thu...

Loxer

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
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Settings not saving

PlanPremium Operating SystemWindows 10 My Question or IssueI am trying to enable the "Show my current Top Artists" but every time I turn it on it does not save. I have tried uninstalling and closing and re-opening and it dont work. Does anyone have a...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue I am trying to enable the "Show my current Top Artists"  but every time I turn it on it does not save. I have t...

abbiehine

Casual Listener

987 Views

2 replies

0 likes

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Family Plan gone

PlanAt the moment, i don't know... Country ITMy Question or IssueHello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money on my card so the payment didn't happen, i received an email notificati...

Casual Listener

Plan At the moment, i don't know...  Country  IT My Question or Issue Hello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money ...

Debbbole

Casual Listener

421 Views

1 replies

0 likes

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Solved!! Spotify song notification

DevicePCOperating SystemWindows My Question or Issue Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the left corner that says what song and what volume I'm at. I got this for about 2 m...

Casual Listener

  Device PC Operating System Windows   My Question or Issue  Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the...

5z1-hlo_3d1ub

Casual Listener

3592 Views

3 replies

0 likes

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Superuser Contribution liked songs not synchronized between devices

PlanPremiumCountry NetherlandsDeviceSurface pro 2017Operating SystemWindows 10 pro x64 1709 My Question or Issue My liked songs are not synchronizing between my phone and laptop. On my phone the likes are up to date but on my laptop they're outdated ...

Newbie

Plan Premium Country  Netherlands Device Surface pro 2017 Operating System Windows 10 pro x64 1709   My Question or Issue  My liked songs are not synchronizing between my pho...

Mihail

Spotify Legend

1562 Views

3 replies

1 likes

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  • 1 likes

Spotify Premium skipping like a broken record 29.6.18

PlanPremiumCountry UKDevice(Samsung Galaxy S9)Operating System(Windows 7)My Question or Issue Was working fine until today, every track starts playing fine then after 10 seconds starts to skip like a broken record with the timeline jumping all over t...

Casual Listener

  Plan Premium Country  UK Device (Samsung Galaxy S9) Operating System (Windows 7) My Question or Issue  Was working fine until today, every track starts playing fine then af...

SadE54

Regular

1755 Views

2 replies

1 likes

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Solved!! Spotify Overlay enables itself after Windows 10 restart

DevicePCOperating SystemWindows 10 My Question or Issue Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has already been disabled in the settings.So each time I start my computer, I have to go in the sett...

Newbie

  Device PC Operating System Windows 10   My Question or Issue   Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has alread...

Loxer

Community Legend

1648 Views

1 replies

0 likes

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Solved!! I can not play because the playlist is hidden

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below.All advice are appreciated !

Casual Listener

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below. All advice are appreciated ! &nbsp...

Hungtran

Casual Listener

953 Views

2 replies

0 likes

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i connected to fb but my friends still see my username, not my real name? how do i fix that?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Deviceiphone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device iphone 8 Operating System (iOS ...

Sebasty

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes