Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
88971 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
832141 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32551 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueAfter, what I believe to be a spotify update, I cannot find the songs category. How do I resolve this?
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue After, what I believe to be a spotify update, I cannot find the songs category. Ho...
Community Legend
537 Views
2 replies
0 likes
Spotify just updated to 1.0.87.491.ge2a121fc. Where's the change log?
Spotify just updated to 1.0.87.491.ge2a121fc. Where's the change log?
Not applicable
977 Views
2 replies
1 likes
PlanFree DevicePCOperating SystemWindows 10 My Question or IssueWhen I listen to albums, there are ratings for each track on the right. How do I hide or remove this feature?
Plan Free Device PC Operating System Windows 10 My Question or Issue When I listen to albums, there are ratings for each track on the right. How do I hide or remove this fea...
Community Legend
1755 Views
1 replies
0 likes
PlanFreeCountry United States of AmericaDeviceDesktop ComputerOperating SystemWindows 10 Home edition My Question or IssueSo, I've reinstalled spotify about four times now and tried every form of uninstallation I possibly could. Manual, Add and remov...
Plan Free Country United States of America Device Desktop Computer Operating System Windows 10 Home edition My Question or Issue So, I've reinstalled spotify about four...
Community Legend
2139 Views
10 replies
0 likes
PlanPremiumCountrySweden DeviceDell laptopOperating SystemWindow 7 Professional SP 1Spotify version1.0.85.257.g0f8531bd My IssueSpotify seems to be using the task bar icon to show progress, as indicated by the green line to the left of the Spotify ic...
Plan Premium Country Sweden Device Dell laptop Operating System Window 7 Professional SP 1 Spotify version 1.0.85.257.g0f8531bd My Issue Spotify seems to be using the task ba...
Music Fan
5730 Views
21 replies
0 likes
PlanPremiumCountry United Sates DeviceHP LaptopOperating SystemWindows 10 My Question or Issue Hello, My Spotify is not showing my songs under "Your Library". It shows all the Albums, Artists, Recently Played, etc. but when I go to the "Songs" folder...
Plan Premium Country United Sates Device HP Laptop Operating System Windows 10 My Question or Issue Hello, My Spotify is not showing my songs under "Your Lib...
Not applicable
4636 Views
1 replies
0 likes
PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueHi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a noise is interrupting the transmission. I already check my computer and nothing i...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue Hi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a nois...
Not applicable
685 Views
1 replies
0 likes
PlanPremiumCountry IrrelevantDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHey there everyone, so I've been having issues the past couple days. The problem is that my Spotify keeps pausing my music every 30 seconds or so. I have trie...
Plan Premium Country Irrelevant Device Desktop PC Operating System Windows 10 My Question or Issue Hey there everyone, so I've been having issues the past couple days. The prob...
Spotify Star
20774 Views
3 replies
0 likes
This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a song, no big deal. On 90minute long podcast episodes...
This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a s...
Casual Listener
5784 Views
14 replies
25 likes
Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can see a login to facebook windows. But I can't click on it. I can't access t...
Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can...
Roadie
1132 Views
5 replies
2 likes
PlanPremiumCountry SwitzerlandDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appears" but only when Alt-tabbin. And when I click on it nothing ever happens. I already t...
Plan Premium Country Switzerland Device Laptop Operating System Windows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appea...
Casual Listener
561 Views
2 replies
0 likes
Hello, i have 2 desktops - one in my work and one at home, they both contain different songs.i was able to sync songs to my android device from both computers. however, i did later try to sync songs from my android device to the computer with the mis...
Hello, i have 2 desktops - one in my work and one at home, they both contain different songs. i was able to sync songs to my android device from both computers. however, i did ...
Casual Listener
5962 Views
2 replies
0 likes
I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, then deleting it again -but it didn't work.
I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, ...
Community Legend
4251 Views
1 replies
1 likes
Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or created an account for it. Earlier today i kind of got tired of...
Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or cre...
Community Legend
2857 Views
9 replies
0 likes
I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen to on my desktop show up on there but i can't view recently pl...
I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen...
Casual Listener
1861 Views
6 replies
0 likes
Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist called "Songs". When I got to the same playlist on my ...
Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist cal...
Not applicable
2931 Views
3 replies
8 likes
Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyone here know how I can do that? Thanks in advance!
Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyon...
Community Legend
668 Views
1 replies
0 likes
Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich tun ? lg, Anghy
Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich t...
Roadie
1421 Views
3 replies
1 likes
PlanPremiumCountryCanada Operating SystemWindows 7 My Question or IssueThe search engine is very bugged !A lot of time, it does not find the titles/artist/albums.Example : type : "more bounce to the ounce"Result : NO RESULT FOUNDBut the title DO exis...
Plan Premium Country Canada Operating System Windows 7 My Question or Issue The search engine is very bugged ! A lot of time, it does not find the titles/artist/albums. Ex...
Roadie
652 Views
3 replies
1 likes
PlanPremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full name rather than the long ID.
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full...
Spotify Star
924 Views
4 replies
0 likes
