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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1752 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146472 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131485 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11026 Views

1 replies

6 likes

  • 11026 Views
  • 1 replies
  • 6 likes

Cache Path does not actually work on Windows Desktop

This has been an ongoing problem for over a year now. My C:\...AppData\Local\Spotify is 10+ gigs. But my desktop spotify app settings are set to store cache at A:\...\cachethe A:\...\cache has SOMETHING in there, but only a few mb. So the path 'works...

Casual Listener

This has been an ongoing problem for over a year now. My C:\...AppData\Local\Spotify is 10+ gigs. But my desktop spotify app settings are set to store cache at A:\...\cache the A:\...\cache has SOME...

botaurus

Casual Listener

405 Views

1 replies

0 likes

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This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Regular

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...

Sporekid

Regular

2866 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Local files not showing up under Artists, Albums, Music

PlanPremiumCountry USDeviceDesktopOperating SystemWindows 10 Microsoft is forcing me to switch from Groove to Spotify. I have 32,000 purchased songs on my local drive. They show up under Local Files, but only a few are showing up under Artists, Album...

Casual Listener

Plan Premium Country  US Device Desktop Operating System Windows 10   Microsoft is forcing me to switch from Groove to Spotify.  I have 32,000 purchased songs on my local driv...

-_5xu23w2itr4

Casual Listener

1855 Views

3 replies

0 likes

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Thumbs up and down not working

PlanFree/PremiumCountry USDevicePCOperating SystemWindows 8.1 Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thumbs down does nothing. what am I doing wrong?

Newbie

Plan Free/Premium Country  US Device PC Operating System Windows 8.1   Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thu...

Loxer

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Settings not saving

PlanPremium Operating SystemWindows 10 My Question or IssueI am trying to enable the "Show my current Top Artists" but every time I turn it on it does not save. I have tried uninstalling and closing and re-opening and it dont work. Does anyone have a...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue I am trying to enable the "Show my current Top Artists"  but every time I turn it on it does not save. I have t...

abbiehine

Casual Listener

992 Views

2 replies

0 likes

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Family Plan gone

PlanAt the moment, i don't know... Country ITMy Question or IssueHello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money on my card so the payment didn't happen, i received an email notificati...

Casual Listener

Plan At the moment, i don't know...  Country  IT My Question or Issue Hello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money ...

Debbbole

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Spotify song notification

DevicePCOperating SystemWindows My Question or Issue Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the left corner that says what song and what volume I'm at. I got this for about 2 m...

Casual Listener

  Device PC Operating System Windows   My Question or Issue  Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the...

5z1-hlo_3d1ub

Casual Listener

3604 Views

3 replies

0 likes

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Superuser Contribution liked songs not synchronized between devices

PlanPremiumCountry NetherlandsDeviceSurface pro 2017Operating SystemWindows 10 pro x64 1709 My Question or Issue My liked songs are not synchronizing between my phone and laptop. On my phone the likes are up to date but on my laptop they're outdated ...

Newbie

Plan Premium Country  Netherlands Device Surface pro 2017 Operating System Windows 10 pro x64 1709   My Question or Issue  My liked songs are not synchronizing between my pho...

Mihail

Spotify Legend

1570 Views

3 replies

1 likes

  • 1570 Views
  • 3 replies
  • 1 likes

Spotify Premium skipping like a broken record 29.6.18

PlanPremiumCountry UKDevice(Samsung Galaxy S9)Operating System(Windows 7)My Question or Issue Was working fine until today, every track starts playing fine then after 10 seconds starts to skip like a broken record with the timeline jumping all over t...

Casual Listener

  Plan Premium Country  UK Device (Samsung Galaxy S9) Operating System (Windows 7) My Question or Issue  Was working fine until today, every track starts playing fine then af...

SadE54

Regular

1759 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Spotify Overlay enables itself after Windows 10 restart

DevicePCOperating SystemWindows 10 My Question or Issue Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has already been disabled in the settings.So each time I start my computer, I have to go in the sett...

Newbie

  Device PC Operating System Windows 10   My Question or Issue   Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has alread...

Loxer

Community Legend

1655 Views

1 replies

0 likes

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Solved!! I can not play because the playlist is hidden

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below.All advice are appreciated !

Casual Listener

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below. All advice are appreciated ! &nbsp...

Hungtran

Casual Listener

958 Views

2 replies

0 likes

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i connected to fb but my friends still see my username, not my real name? how do i fix that?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Deviceiphone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device iphone 8 Operating System (iOS ...

Sebasty

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Spotify wont play songs through 3.5mm aux

PlanPremiumCountry SWEDENDevicePCOperating SystemWindows 10 My Question or Issue Hi, I've a problem with spotify that's really anoying.A few weeks ago Spotify stopped to play songs when I connect a 3.5mm cable to my laptop, this worked before but aft...

Casual Listener

  Plan Premium Country  SWEDEN Device PC Operating System Windows 10   My Question or Issue  Hi,   I've a problem with spotify that's really anoying. A few week...

Loxer

Community Legend

1600 Views

3 replies

0 likes

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Superuser Contribution Shuffle still doesn't work

PlanPremiumCountry UKDeviceAllOperating SystemAll My Question or Issue Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to different parts of my playlist to get it to play songs from there. This is happeneing ...

Newbie

Plan Premium Country  UK Device All Operating System All   My Question or Issue  Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to ...

KellyMutzelburg

Regular

497 Views

2 replies

0 likes

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Solved!! Having issues with friend feed and radio.

PlanFreeCountryUnited StatesDeviceWindows laptopOperating SystemWindows 10 My Question or IssueTitle says it all, but let me tell you what I've tried and explain a little better. Basically, everytime I open up Spotify, my friend feed says "Hmm, the F...

Visitor

Plan Free Country United States Device Windows laptop Operating System Windows 10   My Question or Issue Title says it all, but let me tell you what I've tried and explain a little bet...

Loxer

Community Legend

958 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily Mix Disappeared Desktop and Web

Spotify Version1.0.83.318.g6c07039dPlanFree CountryItalyDeviceDell Notebook, Iphone 6 Operating SystemWindows 10, Ios 9.3 My Question or IssueI've been using Spotify for at least 2 years and for 3 weeks now My Daily Mix has been missing from Spotify ...

Casual Listener

Spotify Version 1.0.83.318.g6c07039d Plan Free  Country Italy Device Dell Notebook, Iphone 6  Operating System Windows 10, Ios 9.3   My Question or Issue I've been using Sp...

SaeedAmmaneh

Regular

647 Views

1 replies

1 likes

  • 647 Views
  • 1 replies
  • 1 likes

Random or shuffle button dont remember my slection

PlanPremiumCountryArgentina DevicePcOperating SystemWindows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selected. The app dont save my selection.

Newbie

Plan Premium Country Argentina   Device Pc Operating System Windows 10 and 7   My Question or Issue  Hi. Everyday i star the windows app and the shouffle button is not selec...

Preticle

Composer

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Playlist inspired

Hello. I have a question regarding the playlists on spotify. I recently searched for a song on my phone and played it. After a while i noticed there is a playlist on Home tab called "Inspired by *song*". The playlist is created by spotify. My problem...

Casual Listener

Hello. I have a question regarding the playlists on spotify. I recently searched for a song on my phone and played it. After a while i noticed there is a playlist on Home tab called "Inspired by *son...

Tektonike

Casual Listener

1699 Views

3 replies

1 likes

  • 1699 Views
  • 3 replies
  • 1 likes

Not launching; disappeared

PlanPremiumCountryUnited StatesDeviceASUS laptopOperating SystemWindows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the error "Windows cannot access the specified device, path, or file. You may not have ...

Newbie

Plan Premium Country United States Device ASUS laptop Operating System Windows 10   My Question or Issue  Tried to open Spotify from the pinned icon on the startbar and got the er...

DennyEMufc

Roadie

1572 Views

2 replies

0 likes

  • 1572 Views
  • 2 replies
  • 0 likes

Window not resizing

Windows 10, spotify is not responsive to window size change.The right side is cut off here, so i cannot adjust the volume slide, skip to next song, see the activity feed, nor access the second half of the playback bar

Regular

Windows 10, spotify is not responsive to window size change. The right side is cut off here, so i cannot adjust the volume slide, skip to next song, see the activity feed, nor access the second half...

jay096

Regular

1345 Views

5 replies

0 likes

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  • 5 replies
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