Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15534 Views

114 replies

52 likes

  • 15534 Views
  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2444 Views

16 replies

3 likes

Possible Bug
  • 2444 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5739 Views

40 replies

2 likes

  • 5739 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10062 Views

0 replies

4 likes

  • 10062 Views
  • 0 replies
  • 4 likes

[Windows 7] Spotify.exe -- Unkillable Zombie Process

PlanPremiumCountry USDeviceDesktop PCOperating SystemWindows 7 My Question or IssueRecently, this issue started occuring quite frequently; but, it began about a week to two weeks ago. Spotify will hang for no apparent reason for minutes, hours, and m...

Newbie

Plan Premium Country  US Device Desktop PC Operating System Windows 7   My Question or Issue Recently, this issue started occuring quite frequently; but, it began about a week to ...

supernama

Casual Listener

3424 Views

14 replies

0 likes

  • 3424 Views
  • 14 replies
  • 0 likes

An artist i never saved randomly starts playing (and only this artist!!!)

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10My Question or IssueWhen i am on my laptop and spotify is open, an artist i have never searched for or never saved in anyway begins playing. I will not be playing any music at the time...

Newbie

Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue When i am on my laptop and spotify is open, an artist i have never searched for or never saved ...

Nico

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Album Won't Play

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMePdfEwvs4o5 Is it no longer available on Spotify? Is it a glitc...

Newbie

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMeP...

Sebasty

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Jumping to currently playing song in playlist broken

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10App Version1.0.87.491.ge2a121fc My Question or IssueIn the past, clicking the album art would jump to the currently playing song in the playlist. However, that functionality seems to be broken. ...

Casual Listener

Plan Premium Country U.S. Device PC Operating System Windows 10 App Version 1.0.87.491.ge2a121fc   My Question or Issue In the past, clicking the album art would jump to the currentl...

TrojanGirl

Casual Listener

3597 Views

2 replies

2 likes

  • 3597 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cannot remove artist from my library

PlanPremiumCountryUK My Question or IssueThis is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. I have an artist in "My Library" that I am not following nor are ther...

Casual Listener

Plan Premium Country UK   My Question or Issue This is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. ...

dgmhall

Casual Listener

10270 Views

6 replies

2 likes

  • 10270 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Spotify queue no longer works

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10My Question or Issue I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to the way I listen to music and used it quite frequently until sometime within th...

Casual Listener

Plan Premium Country USA  Device Windows PC Operating System Windows 10 My Question or Issue  I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to ...

bombfrog

Casual Listener

3350 Views

5 replies

1 likes

  • 3350 Views
  • 5 replies
  • 1 likes

Spotify doesn't play older songs

PlanPremiumCountryEnglandDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have heard lots of songs by a certain band multiple times, but because of this, I cannot listen to them in my playlist which includes other bands (ones I listen...

Newbie

Plan Premium Country England Device Desktop Operating System Windows 10   My Question or Issue So I have heard lots of songs by a certain band multiple times, but because of this, I ca...

633 Views

0 replies

0 likes

  • 633 Views
  • 0 replies
  • 0 likes

Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 112233445I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed tha...

Community Legend

Hey everyone!   Hope you're ejnoying this summer!   I've noticed a strange thing with some saved songs I have.   11 22 33 44 5I don't remember how I was able to put that so...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Spotify Desktop App Wont load August 2018

PlanPremiumCountryItaly DeviceIdeaPad 300Operating SystemWindows 10 My Question or Issue I have tried all the reinstallations, etc, and I am creating this thread because it's so frustrating paying for a service that is not working, it's been at least...

Newbie

Plan Premium Country Italy   Device IdeaPad 300 Operating System Windows 10   My Question or Issue  I have tried all the reinstallations, etc, and I am creating this thread ...

Loxer

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Correct installation folder for Windows Desktop client

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature.It seems that developers are not quite familiar with Windows platform, as they use user profile 'Roaming' folder (doesn't its name ring a bell?) to ...

Newbie

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature. It seems that developers are not quite familiar with Windows platform, as they use user profile...

774 Views

0 replies

1 likes

Desktop
Other
  • 774 Views
  • 0 replies
  • 1 likes

Désactiver démarrage automatique

Bonjour, J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouvé plusieurs fois qu'il fallait désactiver "l'ouverture automatique...

Regular

Bonjour,    J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouv...

5914 Views

0 replies

14 likes

  • 5914 Views
  • 0 replies
  • 14 likes

Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

Newbie

Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorgani...

DennyEMufc

Roadie

2283 Views

3 replies

0 likes

PC
saved music
  • 2283 Views
  • 3 replies
  • 0 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

Composer

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...

888 Views

0 replies

5 likes

performance
Windows
  • 888 Views
  • 0 replies
  • 5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

Newbie

Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  I live in a houseshare, and I've recently noticed a few playlists being added to ...

Billy-J

Spotify Star

1256 Views

1 replies

0 likes

  • 1256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

Casual Listener

  Device PC Operating System Windows 7   My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...

Alfredo

Roadie

986 Views

3 replies

0 likes

  • 986 Views
  • 3 replies
  • 0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

Casual Listener

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...

Loxer

Community Legend

4746 Views

3 replies

19 likes

  • 4746 Views
  • 3 replies
  • 19 likes

Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

Casual Listener

Plan Free Country France  Device Computer mounted (personalized) Operating System Windows 10 Pro 1803   My Question or Issue  I do not understand how Daily Mix works, I was t...

Loxer

Community Legend

1074 Views

5 replies

0 likes

  • 1074 Views
  • 5 replies
  • 0 likes

Spotify keeps adding random playlists and songs to my library

Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am getting frustrated with spotify as it appears to be adding random playlists and singles to my library. On top of this, one of my playli...

Newbie

  Plan - Premium   Country - Australia   Device - iPhone 7+     My Question or Issue   Hi   I am a paying Premium customer.   I am...

Ryanx0r

Composer

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Does not play the whole song

My spotify plays only the first few seconds of each song and then switches to another song.How do I listen to music normally?

Casual Listener

My spotify plays only the first few seconds of each song and then switches to another song. How do I listen to music normally?

Nico

Community Legend

19635 Views

3 replies

0 likes

  • 19635 Views
  • 3 replies
  • 0 likes

Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

Regular

Plan: Premium Country: Australia  Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134   My Question or Issue Hi all, When I open Spotify...

flamofrog

Casual Listener

6380 Views

13 replies

10 likes

  • 6380 Views
  • 13 replies
  • 10 likes