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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83574 Views

40 replies

68 likes

  • 83574 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792354 Views

503 replies

64 likes

  • 792354 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23169 Views

25 replies

7 likes

  • 23169 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

local files not downloading between two pc's

Plan:PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue On my old pc, I had local files on there that I turned into playlists on spotify. I just go a new pc and wanted to dowload those playlists in spotify on the new pc. but whe...

Newbie

Plan: Premium Country USA Device PC Operating System Windows 10   My Question or Issue  On my old pc, I had local files on there that I turned into playlists on spotify. I just go...

Sebasty

Community Legend

699 Views

1 replies

0 likes

local files not syncing
Offline download
PC
  • 699 Views
  • 1 replies
  • 0 likes

Solved!! Spotify frezze computer while playing song

PlanPremiumDeviceWindowsOperating SystemWindows 10My Question or Issue I updated spotify to 1.0.86.337 and came to this error. Spotify appears "Can't play current song" each time I play different song, and about 15' later, the song stop playing but t...

Casual Listener

Plan Premium Device Windows Operating System Windows 10 My Question or Issue    I updated spotify to 1.0.86.337 and came to this error. Spotify appears "Can't play current song" eac...

Sebasty

Community Legend

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

Friends not showing up on friends feed

Premium México Windows 10 My Question or IssueCertain friends are not showing up on my friends feed unless I stop following them and follow them again. Have to do this everytime I start Spotify. Known issue?

Casual Listener

  Premium   México    Windows 10   My Question or Issue Certain friends are not showing up on my friends feed unless I stop following them and follow them again. Have...

AndresRossonero

Casual Listener

1997 Views

2 replies

0 likes

  • 1997 Views
  • 2 replies
  • 0 likes

Can I put a image on my files for my playlists?

PlanPremiumCountry USADevice(iPhone 8, Desktop)Operating System(iOS 10, Windows 10,) My Question or Issue I just recently organized my playlists into files... I just want to know if I am able to put an image on the file instead of it being the defaul...

Newbie

Plan Premium Country  USA Device (iPhone 8, Desktop) Operating System (iOS 10, Windows 10,)   My Question or Issue  I just recently organized my playlists into files... I jus...

Loxer

Community Legend

683 Views

1 replies

0 likes

files
pictures
  • 683 Views
  • 1 replies
  • 0 likes

[UI-Bug] Icons not aligned

Windows-Client: 1.0.86.337.ga8d5cef9 Issue:UI: Icons of the like and dislike buttons in the lower left corner of the player controls:a) do not have the same height (15 Pixels vs 16 Pixels) andb) are also not vertical aligned. Screenshot see attachmen...

Regular

  Windows-Client: 1.0.86.337.ga8d5cef9   Issue: UI: Icons of the like and dislike buttons in the lower left corner of the player controls: a) do not have the same height (15 Pixels vs ...

Jose_M

Spotify Star

940 Views

3 replies

1 likes

  • 940 Views
  • 3 replies
  • 1 likes

Superuser Contribution Daily Mix lists don't show many of my previously saved cuts as saved

Starting a few days ago, certain cuts are showing on my Daily Mix as NOT having been previously saved (no check mark), even though the same songs from the same albums are showing on my "song" list as having been saved on a prior date. When I save the...

Music Fan

Starting a few days ago, certain cuts are showing on my Daily Mix as NOT having been previously saved (no check mark), even though the same songs from the same albums are showing on my "song" list as...

hemophobe

Music Fan

1000 Views

5 replies

0 likes

  • 1000 Views
  • 5 replies
  • 0 likes

Superuser Contribution On my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

PlanPremiumCountryMaltaDeviceDell Inspiron 13Operating SystemWindows My Question or IssueOn my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

Newbie

Plan Premium Country Malta Device Dell Inspiron 13 Operating System Windows   My Question or Issue On my desktop Spotify app, the song cover picture is not longer showing at the bottom...

sugar_princess6

Newbie

21787 Views

11 replies

14 likes

  • 21787 Views
  • 11 replies
  • 14 likes

Annoying pop ups on premium desktop and crashes on android

PlanPremiumCountryTurkeyDeviceDesktop Windows 10 & Android Mate 7 My Question or Issue Desktop:Clicking anything inside the application takes me to a pop up window in the browser, the pop up window closes in a second and nothing happens in the app it...

Casual Listener

Plan Premium Country Turkey Device Desktop Windows 10 & Android Mate 7  My Question or Issue   Desktop: Clicking anything inside the application takes me to a pop up window in ...

spimuch

Casual Listener

1410 Views

2 replies

0 likes

crashes
Pop-ups
  • 1410 Views
  • 2 replies
  • 0 likes

spotify not working on windows

Hi I've been going through this problem for awhile now and this problem is and on and off situation So basically,Whenever i try and start up spotify it would say Spotify application not responding then i tried getting help online in the community the...

Newbie

Hi I've been going through this problem for awhile now and this problem is and on and off situation  So basically,Whenever i try and start up spotify it would say Spotify application not respon...

Loxer

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

zombie process after uninstalling spotify

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 7 My Question or IssueI uninstalled Spotify to see if it would help with the zombie process because Spotify would hang and not close at all. Now that it's uninstalled there is still a Sp...

Casual Listener

Plan Premium Country  United States Device PC Operating System Windows 7   My Question or Issue I uninstalled Spotify to see if it would help with the zombie process because Spoti...

Billy-J

Spotify Star

1545 Views

7 replies

0 likes

  • 1545 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlister sites in the playlist are they?

Hi everyone, I wanted to ask if this would be possible in the PL to create a PL? The background is this as we wanted to have several generations on our wedding we create 3 playlists dancing background music and generations above but we wanted to call...

Casual Listener

  Hi everyone,   I wanted to ask if this would be possible in the PL to create a PL?   The background is this as we wanted to have several generations on our wedding we create 3 p...

Alfredo

Roadie

782 Views

5 replies

0 likes

  • 782 Views
  • 5 replies
  • 0 likes

Superuser Contribution whenever it downloads, it stays a black screen

PlanPremiumCountry United StatesDeviceDellOperating SystemWindows 10 i think??? My Question or Issue i updated my windows last night and this morning i was faced with a problem. when i hit the spotify icon on my desktop it takes a while to download. ...

Newbie

Plan Premium Country  United States Device Dell Operating System Windows 10 i think???   My Question or Issue  i updated my windows last night and this morning i was faced wi...

Melody

Spotify

504 Views

2 replies

1 likes

  • 504 Views
  • 2 replies
  • 1 likes

[SOLVED] Artist Search Fails to Return All Songs

The problem with an artist search only returning a subset of available songs is solved.If you search and then immediately sort, many songs will be missed if the total list is roughly greater than two pages worth. This is because if there are more tit...

Regular

The problem with an artist search only returning a subset of available songs is solved. If you search and then immediately sort, many songs will be missed if the total list is roughly greater than t...

Loxer

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Changing song order (Windows, Android, Web player)

So, I've been using spotify premium for a while now. I can remember there being an option to change the order of the songs in your playlist by artist/album/etc, but I can't seem to find it anymore. I know you can change the order of your songs by dra...

Casual Listener

  So, I've been using spotify premium for a while now. I can remember there being an option to change the order of the songs in your playlist by artist/album/etc, but I can't seem to find it an...

dinomight

Spotify Star

1256 Views

3 replies

0 likes

  • 1256 Views
  • 3 replies
  • 0 likes

Solved!! Windows 10 Shortcut

PlanFreeCountry United StatesDeviceHP Laptop (Intel) thats all i knowOperating SystemWindows 10 My Question or Issue Is there a .exe i can create a shortcut to or something? I can't find anything.

Casual Listener

Plan Free Country  United States Device HP Laptop (Intel) thats all i know Operating System Windows 10   My Question or Issue  Is there a .exe i can create a shortcut to or s...

McFlyStudio

Music Fan

97924 Views

3 replies

0 likes

  • 97924 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Desktop skips all songs on all of my playlists

PlanPremiumCountryNetherlands DeviceDesktop pcOperating SystemWindows 64 bit Pro Since the day before yesterday Spotify desktop suddenly skips all of my songs on all of my playslists. It keeps skipping without an end (I have quite large playlists). W...

Music Fan

  Plan Premium Country Netherlands  Device Desktop pc Operating System Windows 64 bit Pro   Since the day before yesterday Spotify desktop suddenly skips all of my songs on a...

arnoud

Music Fan

5965 Views

8 replies

1 likes

  • 5965 Views
  • 8 replies
  • 1 likes

Solved!! Missing some feature when switching Spotify account region

PlanPremiumCountrySwitching from US to VietnamDeviceBoth on my Windows PC and Android phone 7.0Operating SystemWindows 10 and Android 7.0 My Question or IssuePreviously, I was using US region or my account, then I moved and decided to change my accou...

Regular

Plan Premium Country Switching from US to Vietnam Device Both on my Windows PC and Android phone 7.0 Operating System Windows 10 and Android 7.0   My Question or Issue Previously, I wa...

Loxer

Community Legend

1222 Views

3 replies

0 likes

missing feature
  • 1222 Views
  • 3 replies
  • 0 likes

Superuser Contribution Suddenly, nothing exists anymore

PlanFreeDevicePC - Windows 7Operating SystemWindows 7 (SP2, 64-bit)My Question or Issue I logged back into Spotify today after the update, and uh, after logging back in, NOTHING exists. Literally nothing. All that is on the page is the Exit button an...

Regular

Plan Free Device PC - Windows 7 Operating System Windows 7 (SP2, 64-bit) My Question or Issue  I logged back into Spotify today after the update, and uh, after logging back in, NOTHING ex...

Chris

Spotify

1708 Views

12 replies

1 likes

Windows
  • 1708 Views
  • 12 replies
  • 1 likes

Solved!! I dont have Radio and Feed Of Friends.

PlanPremiumCountry Costa RicaDevicePcOperating SystemWindows 10 My Question or Issue Why my Radio and Feed dont works, but in my celphone this works sucefully, i have this problem about 2 months ago.

Casual Listener

  Plan Premium Country  Costa Rica Device Pc Operating System Windows 10   My Question or Issue  Why my Radio and Feed dont works, but in my celphone this works suceful...

Loxer

Community Legend

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes

Solved!! Certain songs wont play with the error "Spotify can't play this right now."

PlanPremiumCountry United StatesDeviceComputer and Galaxy S8Operating SystemWindows 10 Certain songs that I try to play always come up with this same error saying "Spotify can't pay this right now. If you have the file on your computer you can import...

Visitor

Plan Premium Country  United States Device Computer and Galaxy S8 Operating System Windows 10   Certain songs that I try to play always come up with this same error saying "Spotify...

Billy-J

Spotify Star

1757 Views

9 replies

0 likes

  • 1757 Views
  • 9 replies
  • 0 likes