Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
25275 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
924443 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
48719 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hello everyone,I'm experiencing friend activity problems once again.I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of them are showing up in the "friend activity" bar. I know for a fact that...
Hello everyone, I'm experiencing friend activity problems once again. I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of t...
Music Fan
1561 Views
2 replies
2 likes
PlanFree/PremiumCountry Canada Operating System(iOS 10, Windows 10, etc.) My Question or IssueFor some reason today all my playlist no longer have any recommended songs bar.Creating a "similar playlist" also comes up as empty.I've tried reinstall, no...
Plan Free/Premium Country Canada Operating System (iOS 10, Windows 10, etc.) My Question or Issue For some reason today all my playlist no longer have any recommend...
Roadie
983 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceWindows 10 laptopOperating System Windows 10 My Question or IssueSpotify's worked fine for years, and continues to be okay on my phone. The only issue seems to be on computer. It isn't a network issue, and both the browser ...
Plan Premium Country USA Device Windows 10 laptop Operating System Windows 10 My Question or Issue Spotify's worked fine for years, and continues to be okay on my phone. The ...
Newbie
25672 Views
3 replies
5 likes
Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là.la photo de l'écran est en pièce jointe. merci merci
Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là. la photo de l'écran est en pièce jointe. merci merci
Roadie
509 Views
1 replies
0 likes
PlanFree (for now, want to go to Premium but need to solve my problem first)Country FranceDevice(Lenovo)Operating System(Windows 10 My Question or Issue Hi everyone, So, since today, for the first time in 3 years I use Spotify on my desktop, I had a ...
Plan Free (for now, want to go to Premium but need to solve my problem first) Country France Device (Lenovo) Operating System (Windows 10 My Question or Issue Hi everyone...
Casual Listener
1961 Views
2 replies
0 likes
I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances to the background etc. Just to let you know, unfortunately I...
I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances ...
Not applicable
600 Views
2 replies
0 likes
I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface.This is Desktop App as of now. just plain old 320Kbps MP3The smartphone app is even worse 20Khz/20KhzThe 3rd one when...
I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface. This is Desktop App as of now. just plain old 320K...
Composer
2110 Views
1 replies
0 likes
PlanFreeCountry USDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play a song that is marked explicit in either browser or the PC application, nothing happens and I receive the message "Spotify can't play this right now. If you h...
Plan Free Country US Device PC Operating System Windows 10 My Question or Issue When I try to play a song that is marked explicit in either browser or the PC application, nothi...
Casual Listener
21482 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of windows wich made spotify start once but efter a reboot it came back, it just shows...
Plan Premium Country Sweden Device Computer Operating System Windows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of wi...
Regular
16912 Views
8 replies
1 likes
PlanPremiumCountryGermany DeviceRyzen 2700X, Geforce GTX 1080Operating SystemWindows 10 My Question or Issue All recent versions of Spotify show such horrible performance when scrolling in longer playlists, that the Windows desktop app has become ann...
Plan Premium Country Germany Device Ryzen 2700X, Geforce GTX 1080 Operating System Windows 10 My Question or Issue All recent versions of Spotify show such horrible p...
Casual Listener
1940 Views
2 replies
3 likes
Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can just uninstall the program and try to install a new ve...
Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can jus...
Music Fan
6346 Views
3 replies
1 likes
PlanFreeCountryItaly DeviceDell LapTopOperating SystemWindows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my local PC.If I try to play any song, the song seems start fine but no audio for me. It's not a driver issueo...
Plan Free Country Italy Device Dell LapTop Operating System Windows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my loca...
Casual Listener
837 Views
2 replies
0 likes
PlanFree DeviceDesktop/Laptop Operating SystemWindows 8.1 My Question or IssueMy Spotify is not loading the album artwork of my local files. The album art shows perfectly on the music program of my phone and in other desktop programs (e.g. VLC media ...
Plan Free Device Desktop/Laptop Operating System Windows 8.1 My Question or Issue My Spotify is not loading the album artwork of my local files. The album art shows per...
Casual Listener
77478 Views
2 replies
11 likes
PlanFreeCountry USDevicecomputerOperating Systemwindows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is US .use webplayer also cant log in .
Plan Free Country US Device computer Operating System windows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is ...
Casual Listener
1560 Views
7 replies
0 likes
Operating SystemWindows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. IssueMedia Stop command doesn't work when Spotify is minimised to tray and desktop overlay is enabled. I have tried sending the command via media keys in keyboard ...
Operating System Windows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. Issue Media Stop command doesn't work when Spotify is minimised to tray and desktop overlay is ...
Casual Listener
858 Views
2 replies
0 likes
PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends were playing. Now in the right side bar it says "See what your friends are playing" with ...
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends wer...
Newbie
1520 Views
5 replies
2 likes
PlanFree/PremiumCountry United StatesDeviceWindows laptopOperating SystemWindows 10 My Question or Issue I have two accounts because I remade the first one. One of them has the heart for adding to 'Songs' and has the experimental features options, bu...
Plan Free/Premium Country United States Device Windows laptop Operating System Windows 10 My Question or Issue I have two accounts because I remade the first one. One of ...
Community Legend
666 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceHP ProBook 6560bOperating SystemWindows 10 Pro 64-bit My Question or IssueWhen trying to update either a playlist description or image I get this message:"Failed to update description and image, please try again."I get ...
Plan Premium Country Denmark Device HP ProBook 6560b Operating System Windows 10 Pro 64-bit My Question or Issue When trying to update either a playlist description or image I get th...
Community Legend
2144 Views
8 replies
0 likes
The "Discovered On" section in the artists About section has always been a form of discovering new Playlists.Recently, I've noticed that with some artists, the playlists are either "Spotify Only" branded or completely removed all together - or is jus...
The "Discovered On" section in the artists About section has always been a form of discovering new Playlists. Recently, I've noticed that with some artists, the playlists are either "Spotify Only" b...
Composer
2201 Views
7 replies
3 likes
PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it worked perfectly until i reached Spotify. To do what I'm trying to do, i need to open the pro...
Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it...
Roadie
1161 Views
1 replies
0 likes
