Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49890 Views
77 replies
27 likes

49890 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75769 Views
271 replies
21 likes

75769 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5308 Views
1 replies
6 likes

5308 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145450 Views
0 replies
26 likes
Mac
Windows

145450 Views
0 replies
26 likes

Solved!! Friend activity and song radio stop working after device restart

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueRecently the friend activity and Go to...Radio have stopped working (find attached screenshot). I was using the installable version of Spotify and thought that might ...

andreibvasile-1
Casual Listener
Plan Free Country United Kingdom Device PC Operating System Windows 10 My Question or Issue Recently the friend activity and Go to...Radio have stopped working (find attached sc...
2018-06-23 9:59:56 AM
2018-06-23 3:05:54 PM
Sebasty
Community Legend
2458 Views
3 replies
0 likes

2458 Views
3 replies
0 likes

Solved!! Mixtapes gone and Radio page not loading.

PlanFreeCountryGermanyDeviceLenovo Flex 2-15Operating SystemWindows 10 My Question or Issue For some reason Spotify started acting weird. The Mixtapes button on the left side dissapeared, the Radio page won't load anymore and the Friend Feed won't lo...

K0nr4d
Casual Listener
Plan Free Country Germany Device Lenovo Flex 2-15 Operating System Windows 10 My Question or Issue For some reason Spotify started acting weird. The Mixtapes button on the left...
2018-06-23 12:52:32 PM
2018-06-23 1:12:38 PM
Sebasty
Community Legend
970 Views
3 replies
0 likes

970 Views
3 replies
0 likes

Solved!! Concert - No data fetched

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHello. I've recently noticed "Concerts" options. Unfortunately, no data is displayed neither from "Browse" section nor specific Artist. I tried resets/reinstalling, yet witho...

moodyswing
Casual Listener
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue Hello. I've recently noticed "Concerts" options. Unfortunately, no data is displayed neither from ...
2018-06-22 9:38:40 PM
2018-06-23 12:03:30 PM
moodyswing
Casual Listener
524 Views
2 replies
0 likes

524 Views
2 replies
0 likes

Find Spotify Download (non windows store version)

Alright, so... It seems that this is something that's been going on for a while now. But I just noticed this. I've been trying to find the spotify.exe location. It use to be \AppData\Roaming\Spotify\Spotify.exe. But now its hidden since it is now a w...

robsrans
Regular
Alright, so... It seems that this is something that's been going on for a while now. But I just noticed this. I've been trying to find the spotify.exe location. It use to be \AppData\Roaming\Spo...
2018-06-21 4:54:16 PM
2018-06-23 6:14:01 AM
DutchTheODST
Regular
6885 Views
11 replies
1 likes

6885 Views
11 replies
1 likes

Spotify playlists not playing all songs

PlanPremiumCountry UK/FranceDeviceCompaq laptop/IpadOperating SystemWindows 10 My Question or Issue I created a playlist of 200 songs on my laptop 2 days ago. Yesterday I added another 200 to the same playlist via my ipad. Now I am playing the playli...

clarriebourton
Casual Listener
Plan Premium Country UK/France Device Compaq laptop/Ipad Operating System Windows 10 My Question or Issue I created a playlist of 200 songs on my laptop 2 days ago. Yeste...
2018-06-21 5:17:00 PM
2018-06-23 3:52:49 AM
Trap380
Regular
436 Views
1 replies
2 likes

436 Views
1 replies
2 likes

Superuser Contribution When I search for songs, they don't come up in rows anymore

Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. Does anybody know how to get back the view where yo...

beyi93
Newbie
Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. ...
2018-06-15 7:54:50 PM
2018-06-23 1:43:38 AM
Alfredo
Roadie
817 Views
3 replies
1 likes
Desktop
Search

817 Views
3 replies
1 likes

Superuser Contribution Will not play music

PlanFree/PremiumCountry Device Operating System My Question or Issue

x1va_c-49bm0o
Newbie
Plan Free/Premium Country Device Operating System My Question or Issue
2018-06-16 4:10:39 AM
2018-06-23 1:41:05 AM
Alfredo
Roadie
783 Views
9 replies
0 likes

783 Views
9 replies
0 likes

Superuser Contribution Recommended songs based on playlist missing?

PlanPremiumCountry New Zealand Operating SystemWindows 10 My Question or Issue As of a few days ago, there used to be a feature where within a playlist Spotify would recommend you songs at the bottom based on the current songs in that playlist. But t...

Marzipanties
Casual Listener
Plan Premium Country New Zealand Operating System Windows 10 My Question or Issue As of a few days ago, there used to be a feature where within a playlist S...
2018-06-16 9:19:35 PM
2018-06-23 1:31:04 AM
Alfredo
Roadie
3338 Views
3 replies
3 likes

3338 Views
3 replies
3 likes

Duplicate songs and removal

PlanPremiumCountryUnited StatesDeviceDell Precision 5510Operating SystemWindows 10 My Question or IssuePart of what i'd like to do here is ask for something to help with duplicate songs saving to my library - i often come across a song and think "why...

greenmobius
Newbie
Plan Premium Country United States Device Dell Precision 5510 Operating System Windows 10 My Question or Issue Part of what i'd like to do here is ask for something to help with dupl...
2018-06-22 9:32:32 PM
2018-06-22 12:06:00 AM
Loxer
Community Legend
939 Views
1 replies
1 likes

939 Views
1 replies
1 likes

What do those numbers in the right-side column mean (see attached photo)?

Screen Shot 2018-06-22 at 12.49.25 PM.png

zoa9-n8_qbb7b
Newbie
2018-06-22 9:53:49 PM
2018-06-22 11:10:52 PM
Loxer
Community Legend
26478 Views
1 replies
0 likes

26478 Views
1 replies
0 likes

Explicit Songs Fail to Play "This Song is Not Available"

PlanPremium/Family PlanCountry CanadaDeviceSurface Pro 3 (Windows Laptop)Operating SystemWindows 8.1 My Question or Issue Whenever I try to play an explicit song I get a message in a blue banner at the top that says "This song is not available. If yo...

nalanvoid
Casual Listener
Plan Premium/Family Plan Country Canada Device Surface Pro 3 (Windows Laptop) Operating System Windows 8.1 My Question or Issue Whenever I try to play an explicit song ...
2018-06-03 3:16:06 AM
2018-06-22 6:20:43 PM
DJ_PaulMC
Casual Listener
4935 Views
9 replies
5 likes

4935 Views
9 replies
5 likes

Volume change using Bluetooth on Windows 10 does not work

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10My Question or IssueHello,since the last update my Spotify Application on Windows 10 does not work as it used to do before.It is about the bluetooth connection between my laptop and my b...

user-removed
Visitor
Plan Premium Country Germany Device Laptop Operating System Windows 10 My Question or Issue Hello, since the last update my Spotify Application on Windows 10 does not work as it used ...
2018-06-22 3:42:24 PM
2018-06-22 5:44:31 PM
Loxer
Community Legend
848 Views
1 replies
0 likes

848 Views
1 replies
0 likes

Solved!! Not showing album artwork of certain albums.

Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. I'm running the Windows Store version.

Isfahaninejad
Regular
Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. ...
2018-03-31 4:52:29 PM
2018-06-22 5:04:12 PM
Isfahaninejad
Regular
5497 Views
7 replies
1 likes

5497 Views
7 replies
1 likes

High Quality Streaming setting keeps reverting to off

I keep having to switch on the High Quality Streaming setting, which is of course annoying! I suspect the setting is being reverted whenever the Spotify client is updated. I should not have to keep checking the setting and switching it back on. I can...

Micktion
Music Fan
I keep having to switch on the High Quality Streaming setting, which is of course annoying! I suspect the setting is being reverted whenever the Spotify client is updated. I...
2018-03-19 9:04:44 AM
2018-06-22 4:33:02 PM
6yo4t_ovs-uc6
Newbie
1950 Views
4 replies
16 likes

1950 Views
4 replies
16 likes

Superuser Contribution Spotify shows itunes songs as local files

PlanPremium CountryGermany Operating SystemWindows 10 My Question or IssueSpotify displays all local itunes songs under "Local Files", even though I deselected everything in the settings (there is no option for "itunes" as seen in several screenshots...

Vortilion
Regular
Plan Premium Country Germany Operating System Windows 10 My Question or Issue Spotify displays all local itunes songs under "Local Files", even though I deselected ever...
2018-06-17 11:14:18 AM
2018-06-22 4:26:27 PM
SergioDavid
Roadie
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Media overlay showing up when turned off

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify really needs to get there stuff together, it seems like something breaks with every update they put out. First it was Spotify automatically starting wit...

Dubbels
Music Fan
Plan Premium Country Netherlands Device Desktop Operating System Windows 10 My Question or Issue Spotify really needs to get there stuff together, it seems like something bre...
2018-06-22 1:55:46 PM
2018-06-22 4:11:56 PM
Loxer
Community Legend
701 Views
3 replies
0 likes

701 Views
3 replies
0 likes

Superuser Contribution Some local files not playing on desktop

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueFor some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play and download on the android app. The message I get is "This song is...

Tommaniacal
Music Fan
Plan Premium Device PC Operating System Windows 10 My Question or Issue For some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play an...
2018-06-20 12:32:09 AM
2018-06-22 4:09:49 PM
SergioDavid
Roadie
612 Views
1 replies
0 likes

612 Views
1 replies
0 likes

Control Volume with keyboard

PlanFree/PremiumCountry DeviceDesktop / NotebookOperating SystemWindows / Mac My Question or Issue The system Volume is controlable by the keyboard Hot Key. How can you change the volume for Spotify app, if it is connected to WLAN Speaker using the s...

gunposer
Casual Listener
Plan Free/Premium Country Device Desktop / Notebook Operating System Windows / Mac My Question or Issue The system Volume is controlable by the keyboard Hot Key. How can...
2018-06-22 3:34:40 PM
2018-06-22 4:06:24 PM
Darklyte_
Casual Listener
1254 Views
1 replies
0 likes

1254 Views
1 replies
0 likes

Spotify doesn’t work with my mixer

PlanPremium Country Uk Device(MacBook Pro)Operating System(Both OS X and windows 10) My Question or Issue I have a usb mixer (American Audio 14MXR). The sound card works fine for all programs on my computer, except Spotify. I get an error saying “the...

scottym
Casual Listener
Plan Premium Country Uk Device (MacBook Pro) Operating System (Both OS X and windows 10) My Question or Issue I have a usb mixer (American Audio 14MXR). The s...
2018-06-22 1:19:32 AM
2018-06-22 2:41:40 PM
Loxer
Community Legend
1109 Views
1 replies
0 likes

1109 Views
1 replies
0 likes

Solved!! Radio's don't start

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio apparently disappears. The radio is no longer there, and the friend's list go...

Sir_Haris
Regular
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue Whenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio a...
2018-06-21 11:24:12 AM
2018-06-22 2:30:46 PM
Sir_Haris
Regular
1307 Views
2 replies
0 likes

1307 Views
2 replies
0 likes

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