Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 hours ago
dakster
Newbie
28097 Views
70 replies
24 likes

28097 Views
70 replies
24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Ytse
Casual Listener
59498 Views
256 replies
21 likes

59498 Views
256 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3754 Views
1 replies
6 likes

3754 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143503 Views
0 replies
26 likes
Mac
Windows

143503 Views
0 replies
26 likes

Artwork and artist/track name freezing after an ad plays

PlanFreeCountry USADeviceWindow desktopOperating SystemWindows 7 My Question or Issue Playback freezes after ad. I cannot skip to the next song or start another playlist. I have restarted machine and reinstalled the app with no improvement.

s8-hwot4_v9io
Newbie
Plan Free Country USA Device Window desktop Operating System Windows 7 My Question or Issue Playback freezes after ad. I cannot skip to the next song or start another pla...
2018-05-29 5:10:34 PM
2018-05-31 3:01:46 PM
tomatounit
Regular
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Spotify pulando as musicas.

Spotify UsernameAlberto GaloniPlanPremiumCountryBrazil DeviceDesktop DellOperating SystemWindows 10 My Question or Issue Meu spotify fica pulando musicas aleatoriamente quando eu saio da tela do app.Já vi que poderia ser uma problema por ter dois dri...

3-0_b966e1j2c
Newbie
Spotify Username Alberto Galoni Plan Premium Country Brazil Device Desktop Dell Operating System Windows 10 My Question or Issue Meu spotify fica pulando musicas aleato...
2018-05-24 3:59:34 PM
2018-05-31 3:01:31 PM
Bittencourt
Spotify Star
5880 Views
3 replies
0 likes

5880 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify Community Avatar

Is there a way to change my Spotify Community avatar to an uploaded picture of my own and not one already provided?

JoshuaBennett
Gig Goer
Is there a way to change my Spotify Community avatar to an uploaded picture of my own and not one already provided?
2018-05-14 12:56:03 AM
2018-05-31 2:19:49 PM
meahtenoha
Spotify
1099 Views
3 replies
0 likes

1099 Views
3 replies
0 likes

Bugreport: Loudspeaker icon not moving to next/prev song

Clicking on next or previous playes the next song, but the loudspeaker icon (and green font) idicating the currently played song is not changing. Going to the next song then hitting pause hides the loudspeaker icon, hitting play again makes the icon ...

pire14
Newbie
Clicking on next or previous playes the next song, but the loudspeaker icon (and green font) idicating the currently played song is not changing. Going to the next song then hitting pause hides the l...
2018-05-31 2:07:31 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Superuser Contribution Ads/Videos

PlanFreeCountry USA DeviceNextbook 11A tablet pcOperating SystemWindows 10 My Question or Issue This has been an issue for quite some time and I'm noticing it more and more as ads become videos instead of just audio. The ads and some music videos eve...

littleTownGiant
Newbie
Plan Free Country USA Device Nextbook 11A tablet pc Operating System Windows 10 My Question or Issue This has been an issue for quite some time and I'm noticing i...
2018-05-28 8:07:00 AM
2018-05-31 1:33:46 PM
meahtenoha
Spotify
423 Views
2 replies
0 likes

423 Views
2 replies
0 likes

How to set Shuffle as default on SPotify app (Android)

PlanPremiumCountryNetherlandsDeviceAndroid (OnePlus5)Operating SystemAndroid OreoMy Question or IssueHi! Recently I noticed that Spotify turns shuffle off everytime I open a new playlist. I find this very irritating seeing as I almost always listen t...

ArthurAntonides
Regular
Plan Premium Country Netherlands Device Android (OnePlus5) Operating System Android Oreo My Question or Issue Hi! Recently I noticed that Spotify turns shuffle off everytime I ...
2018-05-31 12:21:53 PM
651 Views
0 replies
0 likes

651 Views
0 replies
0 likes

LastFM scrobbling not working anymore after update

hi, even though lastFM is connected (no need to repeat this, I checked, it is connected), LastFM stopped scrobbling. I can see the Spotify track being played on LastFM, but when it gets to the end its not scrobbled.any chance you will fix this soon?

fedenrico
Gig Goer
hi, even though lastFM is connected (no need to repeat this, I checked, it is connected), LastFM stopped scrobbling. I can see the Spotify track being played on LastFM, but when it gets to t...
2018-05-10 7:14:31 PM
2018-05-31 9:50:07 AM
ganomi
Casual Listener
3305 Views
7 replies
12 likes

3305 Views
7 replies
12 likes

General dissatisfaction about functionality of the spotify application

PlanPremiumCountryNetherlandsDeviceDesktop (Windows 10) & Samsung S5My Question or IssueOver the years I have become increasingly dissatisfied with the technical functionalities available in Spotify. Primarily, saving songs/album on either your deskt...

borovanhout
Casual Listener
Plan Premium Country Netherlands Device Desktop (Windows 10) & Samsung S5 My Question or Issue Over the years I have become increasingly dissatisfied with the technical functionalities ava...
2018-05-31 5:00:59 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

can't play the current song - win 10 / part 2

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This happens only on my Win 10 PC (with Spotify app installed...

swf1978
Music Fan
I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This...
2018-05-03 10:52:28 AM
2018-05-31 2:13:17 AM
IanWillis
Casual Listener
2900 Views
11 replies
1 likes

2900 Views
11 replies
1 likes

Can't rate songs

PlanPremiumCountrySweden DevicePCOperating SystemWin7 x64 My Question or IssueCan't rate the songs I like. Why do they have to be on radio=someone else's playlist to rate them? I'm an active user and seek out songs from ANY source. If they are good I...

Photon123
Gig Goer
Plan Premium Country Sweden Device PC Operating System Win7 x64 My Question or Issue Can't rate the songs I like. Why do they have to be on radio=someone else's playlist to rat...
2018-05-30 12:26:24 AM
658 Views
0 replies
3 likes

658 Views
0 replies
3 likes

Can't connect shazam to spotify

Hello, I cannot connect shazam to spotify, the option "Connect" on Shazam settings is doesn't appear.

luxanx
Newbie
Hello, I cannot connect shazam to spotify, the option "Connect" on Shazam settings is doesn't appear.
2018-03-02 7:02:44 PM
2018-05-30 9:53:18 PM
Loxer
Community Legend
1473 Views
4 replies
5 likes

1473 Views
4 replies
5 likes

Solved!! Low quality with premium on android

Hello, I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the highest quality, checked the equalizer, tried with a few ...

yk3
Casual Listener
Hello, I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the...
2018-05-29 6:12:21 PM
2018-05-30 8:06:02 PM
yk3
Casual Listener
3373 Views
2 replies
0 likes

3373 Views
2 replies
0 likes

How to find liked songs?

How do I find the songs I have liked? When I have heard a song I've liked in Discover Weekly, I have clicked like, expecting to find a list of liked songs later. I see this question has been asked before, but I can't find an answer.

FKnoph
Regular
How do I find the songs I have liked? When I have heard a song I've liked in Discover Weekly, I have clicked like, expecting to find a list of liked songs later. I see this question has been asked be...
2018-03-31 5:00:14 PM
2018-05-30 7:23:55 PM
Loxer
Community Legend
119676 Views
17 replies
27 likes

119676 Views
17 replies
27 likes

Popular Playlists not appearing on web player

PlanPremiumCountry CanadaDeviceWindows PCOperating SystemWindows 7 My Question or Issue Logged in to the web player on windows desktop today. Normally I go to the Genre/Moods tab and when I select the genre i want the first options are the "Popular P...

l2hc_wt-1wo8
Newbie
Plan Premium Country Canada Device Windows PC Operating System Windows 7 My Question or Issue Logged in to the web player on windows desktop today. Normally I go to the G...
2018-05-30 6:42:16 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Superuser Contribution RickGroeneweg98

Hi, I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encoded properly, not corrupt). These tracks won't play in a play...

Rick5000
Newbie
Hi, I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encod...
2018-04-02 2:04:44 AM
2018-05-30 5:34:53 PM
Julian
Moderator
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

Solved!!Superuser Contribution NEW RELEASES don't update

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that?(check in desktop and anodrd and web player)

PurpleFan
Roadie
Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that? (check in desktop and anodrd and web player)
2018-04-01 7:16:45 PM
2018-05-30 4:22:24 PM
Julian
Moderator
2500 Views
4 replies
0 likes
Android App
Desktop bug
new release

2500 Views
4 replies
0 likes

Solved!! Spotify does not show up in Windows Volume Mixer!

After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture). I use PCPanel to control sound via volume mixer, so I need Spotify there for it to work. Has anyone had a similar issue, or maybe know about a fix...

Jørnar
Casual Listener
After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture). I use PCPanel to control sound via volume mixer, so I need Spotify there for i...
2018-05-29 2:30:47 PM
2018-05-30 2:53:49 PM
Jørnar
Casual Listener
35495 Views
4 replies
0 likes

35495 Views
4 replies
0 likes

Maybe fix your algorithms?

I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake?Please fix this because it sucks.

JackCC
Newbie
I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake? Please fix this because it...
2018-05-30 12:54:26 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Spotify doesn't work after windows 10 update

Hello Everyone, I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything. Trying to find a solution this problem I have installed the...

m0m-jd_ewo52l
Casual Listener
Hello Everyone, I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything....
2018-05-21 9:00:50 PM
2018-05-30 11:44:05 AM
ni_l-wvzzscok
Casual Listener
2703 Views
8 replies
2 likes
Windows 10

2703 Views
8 replies
2 likes

Lokale Dateien werden nicht synchronisiert

Hallo liebe Spotify CommunityIch habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und ich kann sie nicht herunterladen.Natürlich hab ich m...

_blaueswunder
Newbie
Hallo liebe Spotify Community Ich habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und...
2018-05-19 4:20:14 PM
2018-05-30 11:15:06 AM
an61
Newbie
1645 Views
1 replies
1 likes

1645 Views
1 replies
1 likes

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Desktop (Windows)

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