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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84305 Views

40 replies

68 likes

  • 84305 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799218 Views

505 replies

64 likes

  • 799218 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24765 Views

26 replies

7 likes

  • 24765 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

songs are not saved

PlanPremiumCountry GermanyDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue My saved songs will not show up in my library on my laptop. I did not reach the maximum of songs or anything else. When I click on 'save to your library' next ...

Newbie

Plan Premium Country  Germany Device Asus Laptop Operating System Windows 10   My Question or Issue   My saved songs will not show up in my library on my laptop. I did not r...

Loxer

Community Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Friend Activity Not Showing Up in Sidebar

PlanPremiumCountry Canada Operating SystemWindows 10,etc.) My Question or IssueOnce again, having issues with friend activity showing up on the sidebar - I know that a friend is playing music, but only her username (and none of her music) shows up on...

Newbie

Plan Premium Country  Canada     Operating System Windows 10,etc.)   My Question or Issue Once again, having issues with friend activity showing up on the sidebar - I kn...

Loxer

Community Legend

1481 Views

1 replies

0 likes

  • 1481 Views
  • 1 replies
  • 0 likes

Spotify broken?

Everytime I go on spotify and press play on a playlist/radio station/song, it skips through a load of songs without playing them before coming up with an error message saying "Spotify can't play this right now. If you have the file on your computer y...

Newbie

Everytime I go on spotify and press play on a playlist/radio station/song, it skips through a load of songs without playing them before coming up with an error message saying "Spotify can't play this...

Keanu_C

Community Legend

1673 Views

2 replies

1 likes

  • 1673 Views
  • 2 replies
  • 1 likes

Since which version of Spotify desktop app use the integration with Discord?

My Question or Issue What was the first version of the desktop app in add the function of show the current song playing as status of discord desktop app?

Casual Listener

  My Question or Issue   What was the first version of the desktop app in add the function of show the current song playing as status of discord desktop app?

Keanu_C

Community Legend

730 Views

1 replies

0 likes

Discord
integration
version
  • 730 Views
  • 1 replies
  • 0 likes

No Friends Feed, Discover Weekly, or Radio

PlanFree/PremiumCountry USADevicePCOperating SystemWin 10 My Question or IssueFor nearly two months, my Spotify hasn't show my friends feed. It just gives me the message "Hm, Friends Feed failed to load" and gives me a button to refresh, which doesn'...

Newbie

Plan Free/Premium Country  USA Device PC Operating System Win 10   My Question or Issue For nearly two months, my Spotify hasn't show my friends feed. It just gives me the message...

Loxer

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Time Zone Error

PlanFreeCountry U.S.Device PCOperating SystemWindows 10My Question or Issue I originally posted this as an 'idea' a few weeks ago and was told to post here instead. As I'm typing this at 1 am ET, spotify is telling me it's been 'Autosaved at 06:15 AM...

Casual Listener

Plan Free Country  U.S. Device  PC Operating System Windows 10 My Question or Issue  I originally posted this as an 'idea' a few weeks ago and was told to post here instead.&n...

pissjug

Casual Listener

1415 Views

2 replies

0 likes

  • 1415 Views
  • 2 replies
  • 0 likes

Follow button changed to heart button

This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?) an artist, since the button is very small and doesn't chan...

Casual Listener

  This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?)...

BuildaLife

Casual Listener

12694 Views

7 replies

19 likes

  • 12694 Views
  • 7 replies
  • 19 likes

Stream Counter is not working

Country Germany Operating SystemWindows 10 My Question or Issue Hi, I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had streams the last 3 days, but the counter doesn't count anything. The number 19,499 isn't changing. N...

Casual Listener

Country  Germany   Operating System Windows 10   My Question or Issue   Hi,   I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had stre...

Luke

Community Legend

12408 Views

3 replies

1 likes

artist
Counter
problem
Streams
  • 12408 Views
  • 3 replies
  • 1 likes

Why was the follow button removed from artist and album pages?

Country England (UK)DevicePCOperating SystemWindows 10 My Question or Issue Why was the "Follow" button removed on artist and album pages? It seems odd that features people are used to and use frequently get removed; the same thing happened a few yea...

Casual Listener

  Country  England (UK) Device PC Operating System Windows 10   My Question or Issue  Why was the "Follow" button removed on artist and album pages? It seems odd that fea...

Sebasty

Community Legend

758 Views

1 replies

1 likes

  • 758 Views
  • 1 replies
  • 1 likes

Superuser Contribution [BUG] Desktop client unable to play next song after playing local file

PlanPremiumCountry AustraliaDeviceDesktop PC running 1.0.85.257.g0f8531bd (Windows Store version)Operating SystemWindows 10 Version 10.0.17134 Build 1713 My Question or Issue Recently I've been having an issue (past one or two months) where Spotify i...

Casual Listener

Plan Premium Country  Australia Device Desktop PC running 1.0.85.257.g0f8531bd (Windows Store version) Operating System Windows 10 Version 10.0.17134 Build 1713   My Question ...

esskay94

Casual Listener

1174 Views

2 replies

0 likes

  • 1174 Views
  • 2 replies
  • 0 likes

Auto-play not working

Auto-play is enabled, but Spotify won't play anything after the playlist ends!EDIT: Tried reinstalling Spotify, it didn't work. OS: Windows 10Spotify Free Version: 1.0.86.337.ga8d5cef9

Regular

Auto-play is enabled, but Spotify won't play anything after the playlist ends! EDIT: Tried reinstalling Spotify, it didn't work.   OS: Windows 10 Spotify Free Version: 1.0.86.337.ga8d5c...

thinking_kiwi

Regular

1898 Views

4 replies

0 likes

  • 1898 Views
  • 4 replies
  • 0 likes

No sound for playing music

PlanPremiumCountry United StatesDesktopWindows 10 My Question or Issue I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I play something the sound doesn’t work, and I know there is a ton of forums for this topic, b...

Casual Listener

  Plan Premium Country  United States Desktop Windows 10   My Question or Issue  I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I pl...

xSkylitDesire

Casual Listener

848 Views

2 replies

0 likes

  • 848 Views
  • 2 replies
  • 0 likes

After updating windows 10 1803, spotify only show blank fragmant with nothing

PlanPremiumDeviceNew Surface ProOperating SystemWindows 10 1803 updateMy Question or Issue I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. After the update, I am not able to see the content when opening spotify...

Newbie

Plan Premium Device New Surface Pro Operating System Windows 10 1803 update My Question or Issue  I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. A...

javalberdi

Newbie

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Shuffle Not Working

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue On desktop, while looking at my Songs, i click the shuffle button and it turns green, but songs play by artist order. When I go to view the Queue, it's all in order by Arti...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   On desktop, while looking at my Songs, i click the shuffle button and it turns green...

tehSpork

Casual Listener

1208 Views

3 replies

0 likes

shuffle
  • 1208 Views
  • 3 replies
  • 0 likes

Disabled playing local files but app still plays from local files -- and refuses to stream original

Premium, United States. Windows 10 64 bit, desktop computer. I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I eventually turned this off. Over a year later, there are at least two songs th...

Casual Listener

  Premium, United States.   Windows 10 64 bit, desktop computer.   I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I e...

Loxer

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Mixtapes and heart are gone

PlanFrom free to premiumCountryGermanyDeviceNexus 5x and DesktopOperating SystemAndroid Oreo and Windows 10My Question or IssueHey there!I joined spotify as a free user and tested it out a bit and really liked it! I had some mixtapes ready after addi...

Casual Listener

Plan From free to premium Country Germany Device Nexus 5x and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Hey there! I joined spotify as a free user and t...

Loxer

Community Legend

1248 Views

3 replies

0 likes

Account
Free
Premium
  • 1248 Views
  • 3 replies
  • 0 likes

Superuser Contribution I shared a song link with my friend; now he is controlling my Spotify desktop

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song, and . It's kind of funny but also a little freaky....

Casual Listener

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song,...

SergioDavid

Roadie

6468 Views

6 replies

0 likes

  • 6468 Views
  • 6 replies
  • 0 likes

Superuser Contribution Echo Show Song (Track) Title lags by ONE song

Anyone else have this issue?The song listed on the Echo Show is always one song behind what is actually playing... PlanPremiumCountry USADeviceEcho Show My Question or Issue

Regular

Anyone else have this issue? The song listed on the Echo Show is always one song behind what is actually playing...     Plan Premium Country  USA Device Echo Show   &...

SergioDavid

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there any ideas for distortion free playback?

Hello Spotify Team & Community, first let me start with what I generally want from an operating system: I want NO mixer. I want to listen to Skype conversation OR Spotify music OR web-based videos, but NEVER mix those streams. I really wonder why all...

Gig Goer

  Hello Spotify Team & Community,   first let me start with what I generally want from an operating system: I want NO mixer. I want to listen to Skype conversation OR Spotify music O...

SergioDavid

Roadie

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Song duplicated in queue

PlanPremiumCountry AmericaDevicePCOperating SystemWindows 10 My Question or Issue My issue is a wierd one. When I listen to a playlist, the queue will automatically add the current song to the playlist. The issue here is that it is always placed at t...

Newbie

Plan Premium Country  America Device PC Operating System Windows 10   My Question or Issue  My issue is a wierd one. When I listen to a playlist, the queue will automatically...

Loxer

Community Legend

1224 Views

1 replies

0 likes

  • 1224 Views
  • 1 replies
  • 0 likes