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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84578 Views

40 replies

68 likes

  • 84578 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800966 Views

505 replies

64 likes

  • 800966 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25237 Views

26 replies

7 likes

  • 25237 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3136 Views

0 replies

4 likes

  • 3136 Views
  • 0 replies
  • 4 likes

Having an issue with one particular song, and only on my home laptop.

PlanPremiumCountry U.S.A.DeviceLaptopOperating SystemWindows 10 My Question or Issue When I try to play "First" by Cold War Kids on my laptop, it registers the song as being 44 seconds long, and only plays that much. When I'm using my work PC or my p...

Casual Listener

Plan Premium Country  U.S.A. Device Laptop Operating System Windows 10   My Question or Issue  When I try to play "First" by Cold War Kids on my laptop, it registers the song...

Sebasty

Community Legend

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Can't play any of the songs in the popular section of an artists page or click "show 5 more"

This is on windows with a premium account. I had this issue before and it lasted months before disappearing. On an artists page where it shows the most popular songs from that artist I can't play them. Clicking them does nothing. Clicking the "show 5...

Casual Listener

This is on windows with a premium account. I had this issue before and it lasted months before disappearing.   On an artists page where it shows the most popular songs from that artist I can't...

Sebasty

Community Legend

1486 Views

1 replies

5 likes

  • 1486 Views
  • 1 replies
  • 5 likes

songs are not saved

PlanPremiumCountry GermanyDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue My saved songs will not show up in my library on my laptop. I did not reach the maximum of songs or anything else. When I click on 'save to your library' next ...

Newbie

Plan Premium Country  Germany Device Asus Laptop Operating System Windows 10   My Question or Issue   My saved songs will not show up in my library on my laptop. I did not r...

Loxer

Community Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Friend Activity Not Showing Up in Sidebar

PlanPremiumCountry Canada Operating SystemWindows 10,etc.) My Question or IssueOnce again, having issues with friend activity showing up on the sidebar - I know that a friend is playing music, but only her username (and none of her music) shows up on...

Newbie

Plan Premium Country  Canada     Operating System Windows 10,etc.)   My Question or Issue Once again, having issues with friend activity showing up on the sidebar - I kn...

Loxer

Community Legend

1487 Views

1 replies

0 likes

  • 1487 Views
  • 1 replies
  • 0 likes

Spotify broken?

Everytime I go on spotify and press play on a playlist/radio station/song, it skips through a load of songs without playing them before coming up with an error message saying "Spotify can't play this right now. If you have the file on your computer y...

Newbie

Everytime I go on spotify and press play on a playlist/radio station/song, it skips through a load of songs without playing them before coming up with an error message saying "Spotify can't play this...

Keanu_C

Community Legend

1673 Views

2 replies

1 likes

  • 1673 Views
  • 2 replies
  • 1 likes

Since which version of Spotify desktop app use the integration with Discord?

My Question or Issue What was the first version of the desktop app in add the function of show the current song playing as status of discord desktop app?

Casual Listener

  My Question or Issue   What was the first version of the desktop app in add the function of show the current song playing as status of discord desktop app?

Keanu_C

Community Legend

730 Views

1 replies

0 likes

Discord
integration
version
  • 730 Views
  • 1 replies
  • 0 likes

No Friends Feed, Discover Weekly, or Radio

PlanFree/PremiumCountry USADevicePCOperating SystemWin 10 My Question or IssueFor nearly two months, my Spotify hasn't show my friends feed. It just gives me the message "Hm, Friends Feed failed to load" and gives me a button to refresh, which doesn'...

Newbie

Plan Free/Premium Country  USA Device PC Operating System Win 10   My Question or Issue For nearly two months, my Spotify hasn't show my friends feed. It just gives me the message...

Loxer

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Time Zone Error

PlanFreeCountry U.S.Device PCOperating SystemWindows 10My Question or Issue I originally posted this as an 'idea' a few weeks ago and was told to post here instead. As I'm typing this at 1 am ET, spotify is telling me it's been 'Autosaved at 06:15 AM...

Casual Listener

Plan Free Country  U.S. Device  PC Operating System Windows 10 My Question or Issue  I originally posted this as an 'idea' a few weeks ago and was told to post here instead.&n...

pissjug

Casual Listener

1420 Views

2 replies

0 likes

  • 1420 Views
  • 2 replies
  • 0 likes

Follow button changed to heart button

This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?) an artist, since the button is very small and doesn't chan...

Casual Listener

  This morning my artist page "Follow" button has turned into a heart button. It does the same thing as Follow did, but it's much harder to quickly see whether I'm following (hearting? liking?)...

BuildaLife

Casual Listener

12705 Views

7 replies

19 likes

  • 12705 Views
  • 7 replies
  • 19 likes

Stream Counter is not working

Country Germany Operating SystemWindows 10 My Question or Issue Hi, I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had streams the last 3 days, but the counter doesn't count anything. The number 19,499 isn't changing. N...

Casual Listener

Country  Germany   Operating System Windows 10   My Question or Issue   Hi,   I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had stre...

Luke

Community Legend

12410 Views

3 replies

1 likes

artist
Counter
problem
Streams
  • 12410 Views
  • 3 replies
  • 1 likes

Why was the follow button removed from artist and album pages?

Country England (UK)DevicePCOperating SystemWindows 10 My Question or Issue Why was the "Follow" button removed on artist and album pages? It seems odd that features people are used to and use frequently get removed; the same thing happened a few yea...

Casual Listener

  Country  England (UK) Device PC Operating System Windows 10   My Question or Issue  Why was the "Follow" button removed on artist and album pages? It seems odd that fea...

Sebasty

Community Legend

758 Views

1 replies

1 likes

  • 758 Views
  • 1 replies
  • 1 likes

Superuser Contribution [BUG] Desktop client unable to play next song after playing local file

PlanPremiumCountry AustraliaDeviceDesktop PC running 1.0.85.257.g0f8531bd (Windows Store version)Operating SystemWindows 10 Version 10.0.17134 Build 1713 My Question or Issue Recently I've been having an issue (past one or two months) where Spotify i...

Casual Listener

Plan Premium Country  Australia Device Desktop PC running 1.0.85.257.g0f8531bd (Windows Store version) Operating System Windows 10 Version 10.0.17134 Build 1713   My Question ...

esskay94

Casual Listener

1177 Views

2 replies

0 likes

  • 1177 Views
  • 2 replies
  • 0 likes

Auto-play not working

Auto-play is enabled, but Spotify won't play anything after the playlist ends!EDIT: Tried reinstalling Spotify, it didn't work. OS: Windows 10Spotify Free Version: 1.0.86.337.ga8d5cef9

Regular

Auto-play is enabled, but Spotify won't play anything after the playlist ends! EDIT: Tried reinstalling Spotify, it didn't work.   OS: Windows 10 Spotify Free Version: 1.0.86.337.ga8d5c...

thinking_kiwi

Regular

1903 Views

4 replies

0 likes

  • 1903 Views
  • 4 replies
  • 0 likes

No sound for playing music

PlanPremiumCountry United StatesDesktopWindows 10 My Question or Issue I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I play something the sound doesn’t work, and I know there is a ton of forums for this topic, b...

Casual Listener

  Plan Premium Country  United States Desktop Windows 10   My Question or Issue  I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I pl...

xSkylitDesire

Casual Listener

849 Views

2 replies

0 likes

  • 849 Views
  • 2 replies
  • 0 likes

After updating windows 10 1803, spotify only show blank fragmant with nothing

PlanPremiumDeviceNew Surface ProOperating SystemWindows 10 1803 updateMy Question or Issue I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. After the update, I am not able to see the content when opening spotify...

Newbie

Plan Premium Device New Surface Pro Operating System Windows 10 1803 update My Question or Issue  I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. A...

javalberdi

Newbie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Shuffle Not Working

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue On desktop, while looking at my Songs, i click the shuffle button and it turns green, but songs play by artist order. When I go to view the Queue, it's all in order by Arti...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   On desktop, while looking at my Songs, i click the shuffle button and it turns green...

tehSpork

Casual Listener

1210 Views

3 replies

0 likes

shuffle
  • 1210 Views
  • 3 replies
  • 0 likes

Disabled playing local files but app still plays from local files -- and refuses to stream original

Premium, United States. Windows 10 64 bit, desktop computer. I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I eventually turned this off. Over a year later, there are at least two songs th...

Casual Listener

  Premium, United States.   Windows 10 64 bit, desktop computer.   I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I e...

Loxer

Community Legend

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Mixtapes and heart are gone

PlanFrom free to premiumCountryGermanyDeviceNexus 5x and DesktopOperating SystemAndroid Oreo and Windows 10My Question or IssueHey there!I joined spotify as a free user and tested it out a bit and really liked it! I had some mixtapes ready after addi...

Casual Listener

Plan From free to premium Country Germany Device Nexus 5x and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Hey there! I joined spotify as a free user and t...

Loxer

Community Legend

1248 Views

3 replies

0 likes

Account
Free
Premium
  • 1248 Views
  • 3 replies
  • 0 likes

Superuser Contribution I shared a song link with my friend; now he is controlling my Spotify desktop

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song, and . It's kind of funny but also a little freaky....

Casual Listener

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song,...

SergioDavid

Roadie

6481 Views

6 replies

0 likes

  • 6481 Views
  • 6 replies
  • 0 likes

Superuser Contribution Echo Show Song (Track) Title lags by ONE song

Anyone else have this issue?The song listed on the Echo Show is always one song behind what is actually playing... PlanPremiumCountry USADeviceEcho Show My Question or Issue

Regular

Anyone else have this issue? The song listed on the Echo Show is always one song behind what is actually playing...     Plan Premium Country  USA Device Echo Show   &...

SergioDavid

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes