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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81702 Views

40 replies

68 likes

  • 81702 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779679 Views

503 replies

64 likes

  • 779679 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19013 Views

19 replies

5 likes

  • 19013 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2849 Views

0 replies

4 likes

  • 2849 Views
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  • 4 likes

Why was the follow button removed from artist and album pages?

Country England (UK)DevicePCOperating SystemWindows 10 My Question or Issue Why was the "Follow" button removed on artist and album pages? It seems odd that features people are used to and use frequently get removed; the same thing happened a few yea...

Casual Listener

  Country  England (UK) Device PC Operating System Windows 10   My Question or Issue  Why was the "Follow" button removed on artist and album pages? It seems odd that fea...

Sebasty

Community Legend

751 Views

1 replies

1 likes

  • 751 Views
  • 1 replies
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Superuser Contribution [BUG] Desktop client unable to play next song after playing local file

PlanPremiumCountry AustraliaDeviceDesktop PC running 1.0.85.257.g0f8531bd (Windows Store version)Operating SystemWindows 10 Version 10.0.17134 Build 1713 My Question or Issue Recently I've been having an issue (past one or two months) where Spotify i...

Casual Listener

Plan Premium Country  Australia Device Desktop PC running 1.0.85.257.g0f8531bd (Windows Store version) Operating System Windows 10 Version 10.0.17134 Build 1713   My Question ...

esskay94

Casual Listener

1159 Views

2 replies

0 likes

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  • 2 replies
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Auto-play not working

Auto-play is enabled, but Spotify won't play anything after the playlist ends!EDIT: Tried reinstalling Spotify, it didn't work. OS: Windows 10Spotify Free Version: 1.0.86.337.ga8d5cef9

Regular

Auto-play is enabled, but Spotify won't play anything after the playlist ends! EDIT: Tried reinstalling Spotify, it didn't work.   OS: Windows 10 Spotify Free Version: 1.0.86.337.ga8d5c...

thinking_kiwi

Regular

1878 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No sound for playing music

PlanPremiumCountry United StatesDesktopWindows 10 My Question or Issue I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I play something the sound doesn’t work, and I know there is a ton of forums for this topic, b...

Casual Listener

  Plan Premium Country  United States Desktop Windows 10   My Question or Issue  I just bought a PC yesterday, and I’ve been trying to listen to music, but everytime I pl...

xSkylitDesire

Casual Listener

838 Views

2 replies

0 likes

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  • 2 replies
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After updating windows 10 1803, spotify only show blank fragmant with nothing

PlanPremiumDeviceNew Surface ProOperating SystemWindows 10 1803 updateMy Question or Issue I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. After the update, I am not able to see the content when opening spotify...

Newbie

Plan Premium Device New Surface Pro Operating System Windows 10 1803 update My Question or Issue  I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. A...

javalberdi

Newbie

788 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle Not Working

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue On desktop, while looking at my Songs, i click the shuffle button and it turns green, but songs play by artist order. When I go to view the Queue, it's all in order by Arti...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   On desktop, while looking at my Songs, i click the shuffle button and it turns green...

tehSpork

Casual Listener

1190 Views

3 replies

0 likes

shuffle
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Disabled playing local files but app still plays from local files -- and refuses to stream original

Premium, United States. Windows 10 64 bit, desktop computer. I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I eventually turned this off. Over a year later, there are at least two songs th...

Casual Listener

  Premium, United States.   Windows 10 64 bit, desktop computer.   I initially had the "Local Files" preferenced turned on, so that Spotify could play my local files. However, I e...

Loxer

Community Legend

524 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Mixtapes and heart are gone

PlanFrom free to premiumCountryGermanyDeviceNexus 5x and DesktopOperating SystemAndroid Oreo and Windows 10My Question or IssueHey there!I joined spotify as a free user and tested it out a bit and really liked it! I had some mixtapes ready after addi...

Casual Listener

Plan From free to premium Country Germany Device Nexus 5x and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Hey there! I joined spotify as a free user and t...

Loxer

Community Legend

1235 Views

3 replies

0 likes

Account
Free
Premium
  • 1235 Views
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Superuser Contribution I shared a song link with my friend; now he is controlling my Spotify desktop

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song, and . It's kind of funny but also a little freaky....

Casual Listener

I shared a song link with my friend. He's now able to control all my music on my PC from his Surface laptop running windows 10, although he can't hear it. He can pause, play, change the current song,...

SergioDavid

Roadie

6387 Views

6 replies

0 likes

  • 6387 Views
  • 6 replies
  • 0 likes

Superuser Contribution Echo Show Song (Track) Title lags by ONE song

Anyone else have this issue?The song listed on the Echo Show is always one song behind what is actually playing... PlanPremiumCountry USADeviceEcho Show My Question or Issue

Regular

Anyone else have this issue? The song listed on the Echo Show is always one song behind what is actually playing...     Plan Premium Country  USA Device Echo Show   &...

SergioDavid

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there any ideas for distortion free playback?

Hello Spotify Team & Community, first let me start with what I generally want from an operating system: I want NO mixer. I want to listen to Skype conversation OR Spotify music OR web-based videos, but NEVER mix those streams. I really wonder why all...

Gig Goer

  Hello Spotify Team & Community,   first let me start with what I generally want from an operating system: I want NO mixer. I want to listen to Skype conversation OR Spotify music O...

SergioDavid

Roadie

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Song duplicated in queue

PlanPremiumCountry AmericaDevicePCOperating SystemWindows 10 My Question or Issue My issue is a wierd one. When I listen to a playlist, the queue will automatically add the current song to the playlist. The issue here is that it is always placed at t...

Newbie

Plan Premium Country  America Device PC Operating System Windows 10   My Question or Issue  My issue is a wierd one. When I listen to a playlist, the queue will automatically...

Loxer

Community Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Friend feed not showing

I am using spotify version 1.0.86.337.ga8d5cef9 for my desktop running Windows 10-64 bit Pro. I am not able to get friend feed. What should I do? This problem started occuring in 1.0.85 too. I was using earlier 1.0.83 I guess and everything was fine.

Roadie

I am using spotify version 1.0.86.337.ga8d5cef9 for my desktop running Windows 10-64 bit Pro. I am not able to get friend feed. What should I do? This problem started occuring in 1.0.85 too. I was us...

Loxer

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Queue confusion

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

Music Fan

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...

Loxer

Community Legend

1373 Views

1 replies

1 likes

  • 1373 Views
  • 1 replies
  • 1 likes

Can't connect with Facebook

PlanPremiumCountry GermanyDeviceDesktopOperating SystemWindows 10, latest Update My Question or IssueSo, I never connected Spotify with my Facebook account, just didn't see the use for it. But lately I wanted to give it a try but whenever I click "Co...

Regular

Plan Premium Country  Germany Device Desktop Operating System Windows 10, latest Update   My Question or Issue So, I never connected Spotify with my Facebook account, just didn't ...

germandiana

Casual Listener

1513 Views

11 replies

1 likes

  • 1513 Views
  • 11 replies
  • 1 likes

Solved!! Songs fading in and out regularly

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop     My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The r...

Luke

Community Legend

4316 Views

3 replies

0 likes

  • 4316 Views
  • 3 replies
  • 0 likes

Is there a way to save your place in a playlist

PlanPremiumCountryUK DevicePC DesktopOperating SystemWindows 7) My Question or Issue I like to create large master playlists as I go along and then listen to the songs in order as and when I have the time. If I stop after a certain number of songs th...

Gig Goer

Plan Premium Country UK   Device PC Desktop Operating System Windows 7)   My Question or Issue  I like to create large master playlists as I go along and then listen to the ...

Loxer

Community Legend

6639 Views

1 replies

22 likes

  • 6639 Views
  • 1 replies
  • 22 likes

Explicit songs on WIndows App

Hey guys, I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iphone app

Casual Listener

 Hey guys,   I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iph...

Dirkules93

Casual Listener

625 Views

2 replies

1 likes

  • 625 Views
  • 2 replies
  • 1 likes

Favourite song indices out of sync

Device Desktop, Windows 10 Steps to reproduce:1. Open up the browser player in 2 tabs in the browser2. On Tab 1, navigate to My Collection / Favourite songs3. Switch to Tab 2, search for a song, add it to the favourites4. Switch back to Tab 1 (Favour...

Newbie

  Device   Desktop, Windows 10   Steps to reproduce: 1. Open up the browser player in 2 tabs in the browser 2. On Tab 1, navigate to My Collection / Favourite songs 3. Switch t...

Loxer

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Spotify making my PC crash

My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...

Regular

  My Question or Issue   Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...

vaether33

Casual Listener

5320 Views

6 replies

0 likes

Crash
Desktop Windows
  • 5320 Views
  • 6 replies
  • 0 likes