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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82922 Views

40 replies

68 likes

  • 82922 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787159 Views

503 replies

64 likes

  • 787159 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21442 Views

22 replies

6 likes

  • 21442 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2963 Views

0 replies

4 likes

  • 2963 Views
  • 0 replies
  • 4 likes

Favourite song indices out of sync

Device Desktop, Windows 10 Steps to reproduce:1. Open up the browser player in 2 tabs in the browser2. On Tab 1, navigate to My Collection / Favourite songs3. Switch to Tab 2, search for a song, add it to the favourites4. Switch back to Tab 1 (Favour...

Newbie

  Device   Desktop, Windows 10   Steps to reproduce: 1. Open up the browser player in 2 tabs in the browser 2. On Tab 1, navigate to My Collection / Favourite songs 3. Switch t...

Loxer

Community Legend

510 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify making my PC crash

My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...

Regular

  My Question or Issue   Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...

vaether33

Casual Listener

5349 Views

6 replies

0 likes

Crash
Desktop Windows
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Superuser Contribution spotify skipping local file songs when the song end

ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the problem) but... as you see from the title it just... skip them. ye...

Newbie

  ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the pr...

SergioDavid

Roadie

698 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Algoritmo de canciones aleatorias muy mal.

PlanPremiumCountryColombia Operating SystemWindows 10 My Question or Issue Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis favoritas y le doy reproducir aleatorio y me está reproduciendo practicamente las mism...

Casual Listener

Plan Premium Country Colombia   Operating System Windows 10   My Question or Issue  Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis fa...

Magnetron

Gig Goer

13793 Views

3 replies

44 likes

  • 13793 Views
  • 3 replies
  • 44 likes

Spotify For Desktop release notes

Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying users of what is improved or removed from an applicati...

Music Fan

Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying use...

watryu

Newbie

5880 Views

2 replies

40 likes

  • 5880 Views
  • 2 replies
  • 40 likes

Spotify crashes computer

PlanPremiumCountry USADeviceHP EliteDesk desktopOperating SystemWindows 7My Question or IssueAbout a month ago, my computer crashed whenever Spotify opened. I uninstalled and then every time I tried to reinstall it my computer would crash again. I ev...

Newbie

Plan Premium Country  USA Device HP EliteDesk desktop Operating System Windows 7 My Question or Issue About a month ago, my computer crashed whenever Spotify opened. I uninstalled and t...

Loxer

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Songs keep skipping and phantom playlists keep playing randomly

PlanPremiumCountryUnited StatesDeviceHP 173 TouchScreen LaptopOperating SystemWindows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pro). I haven't had a good time with Spotify ever since. I can't start playi...

Casual Listener

Plan Premium Country United States Device HP 173 TouchScreen Laptop Operating System Windows 10   I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pr...

user-removed

Not applicable

1556 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Delete a folder without deleting the tracks/playlists within

PlanPremiumCountry GermanyOperating SystemWindows 7 My Question or IssueI accidently created a folder in which I moved one of my playlists. Right now I am not able to delete the folder without deleting my playlist. On the other hand side it isn´t pos...

Casual Listener

Plan Premium Country  Germany Operating System Windows 7   My Question or Issue I accidently created a folder in which I moved one of my playlists. Right now I am not able to delete...

DMsK

Casual Listener

1010 Views

2 replies

0 likes

  • 1010 Views
  • 2 replies
  • 0 likes

Spotify stream count not updating

PlanPremiumCountry DeviceDell Inspirion 3656Operating SystemWindows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated since July 22. On that day, I had 1,868 streams on one song and the next day, in the spoti...

Regular

Plan Premium Country   Device Dell Inspirion 3656 Operating System Windows 10   My Question or Issue  I am an artist, and I notice that my stream counts have not updated sinc...

Noah

Spotify Star

3217 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution virus

PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...

Newbie

Plano Free Country  Brasil   Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...

SergioDavid

Roadie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play local files after giving them album art.

PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...

Newbie

Plan Free Country  USA Device My PC is built from scratch Operating System Windows 10  My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...

SergioDavid

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution saved songs not in songs playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.

Newbie

Plan Premium Country Australia  Device Samsung Galaxy 8 and PC Operating System Android Oreo   My Question or Issue  saved songs on songs playlist on PC nt synced with Phone....

SergioDavid

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Need to connect with support

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...

Casual Listener

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...

Luke

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Spotify Continues to Play After It's Paused

Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...

Composer

Dear to whom this may concern,   When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...

Luke

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Queue is broken

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...

Casual Listener

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...

Luke

Community Legend

824 Views

1 replies

1 likes

  • 824 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artist radio doesn't exist for one particular artist

PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...

Casual Listener

Plan Premium Country  Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows   My Question or Issue  Artist radio doesn't exist for one particula...

princesstissy

Newbie

664 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local files are not downloading to my phone

Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...

Newbie

  Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...

Loxer

Community Legend

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

event date bug (both windows and android)

PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:

Newbie

Plan Premium Country hungary   Device windows 10, oneplus 3T   Operating System windows10, android 8   My Question or Issue the event date is incorrect (shows a month numbe...

Loxer

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

What's new in 1.0.85.259.g4ab01679?

Looks like this new version dropped. What has changed? Is there an update log?

Visitor

  Looks like this new version dropped. What has changed? Is there an update log?

malcmerlyn

Newbie

1240 Views

3 replies

2 likes

  • 1240 Views
  • 3 replies
  • 2 likes

Solved!! Follow Playlist

PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...

Casual Listener

Plan Free Country  Brazil Device HP Pavilion Entertainment PC Operating System Windows 7   My Question or Issue  Isn't possible anymore to follow playlists? All I can do now ...

julialage

Casual Listener

35034 Views

2 replies

1 likes

  • 35034 Views
  • 2 replies
  • 1 likes