Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50098 Views
77 replies
27 likes

50098 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75905 Views
271 replies
21 likes

75905 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5322 Views
1 replies
6 likes

5322 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145463 Views
0 replies
26 likes
Mac
Windows

145463 Views
0 replies
26 likes

Superuser Contribution Change playlist image and description

I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the original picture and description. On desktop and on Android. ...

lubos
Roadie
I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the or...
2018-06-15 4:47:17 PM
2018-06-21 4:37:51 AM
JulianA_Bogota
Roadie
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Suggested tracks

Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). Have they removed this option from the desktop app or is th...

zdd-4_dw3gtt8
Newbie
Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). ...
2018-06-19 4:54:18 PM
2018-06-20 10:42:10 PM
Loxer
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Files don't show in Add a Source

PlanFreeCountry United StatesDeviceDesktop/LaptopOperating SystemWindows 10 My Question or Issue #1 question: Adding a source (downloaded mp3) from local files is for free versions as well correct? I obviously can open add a source so I would assume ...

-4nvn_r5on5oo
Casual Listener
Plan Free Country United States Device Desktop/Laptop Operating System Windows 10 My Question or Issue #1 question: Adding a source (downloaded mp3) from local files is f...
2018-06-19 2:56:16 AM
2018-06-20 7:19:43 PM
-4nvn_r5on5oo
Casual Listener
928 Views
2 replies
0 likes

928 Views
2 replies
0 likes

Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

ebol
Casual Listener
I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...
2018-06-20 6:51:00 AM
2018-06-20 5:43:34 PM
ebol
Casual Listener
489 Views
2 replies
0 likes

489 Views
2 replies
0 likes

No "Start" Button and "Dein Sommer Flashback"-Playlist in Desktop-Version

PlanPremiumCountry GermanyDevice(Laptop)Operating System(Windows 7) My Question or Issue A friend of mine informed me, that there is a personal Playlist called 'Dein Sommer Flashback' (Your summer flashback). I looked through my account but was not a...

13qr_8t-s3h1u
Casual Listener
Plan Premium Country Germany Device (Laptop) Operating System (Windows 7) My Question or Issue A friend of mine informed me, that there is a personal Playlist called 'Dei...
2018-06-20 4:10:15 PM
2018-06-20 5:12:33 PM
13qr_8t-s3h1u
Casual Listener
844 Views
4 replies
0 likes

844 Views
4 replies
0 likes

Can't play current song

Hello,So somehow Spotify doesn't play some song in some of my playlists.It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tells me: ''Can't play the current song.'' Sadly I don't k...

maartenva97
Music Fan
Hello, So somehow Spotify doesn't play some song in some of my playlists. It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tel...
2018-05-15 12:29:17 PM
2018-06-20 3:32:47 PM
Sebasty
Community Legend
1165 Views
7 replies
0 likes

1165 Views
7 replies
0 likes

Radio, daily mix, friend feed and recommended songs don't work.

PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the last one worked, but after I restarted it the problem came back.

f_saturn
Casual Listener
Plan Free Country Brazil Device Computer Operating System Windows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the las...
2018-06-19 9:25:35 PM
2018-06-20 11:37:55 AM
theotherguy821
Casual Listener
444 Views
1 replies
2 likes

444 Views
1 replies
2 likes

Download Quality on Spotify Desktop Win7

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous desktop (using work desktop hence Win7) but now I can not find that option in preferen...

Rodmahr
Newbie
Plan Premium Country Philippines Device Desktop Operating System Windows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous deskt...
2018-06-20 9:18:58 AM
2018-06-20 11:28:45 AM
mariustholen
Music Fan
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Spotify launch on startup

Edit/Preferences/Advanced/Open spotify automatically when I log inis disabled but it still starts when i reboot and log in. wth?

Rimpel
Casual Listener
Edit/Preferences/Advanced/Open spotify automatically when I log in is disabled but it still starts when i reboot and log in. wth?
2018-06-20 1:24:28 AM
2018-06-20 2:55:19 AM
Shirauk
Regular
599 Views
1 replies
0 likes

599 Views
1 replies
0 likes

Daily Mix and Friend Feed STILL DON'T WORK with latest 1.0.83.318 !!!

PlanPremiumCountryITALYDeviceDESKTOPOperating SystemWINDOWS 10 My Question or IssueStill having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.83.318) DO NOT WORK!!I need to switch back to previous-previous version 1.0.8...

_LastHope_
Music Fan
Plan Premium Country ITALY Device DESKTOP Operating System WINDOWS 10 My Question or Issue Still having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.8...
2018-06-19 7:14:59 PM
2018-06-19 11:26:34 PM
_LastHope_
Music Fan
521 Views
2 replies
1 likes

521 Views
2 replies
1 likes

Can't Start Spotify App on Windows 10

I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.

rluhman
Regular
I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...
2018-06-18 4:26:17 AM
2018-06-19 6:28:35 PM
Sebasty
Community Legend
2978 Views
5 replies
0 likes

2978 Views
5 replies
0 likes

Friend disappears from friend feed every time I reboot

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueEvery time I reload Spotify on my PC, one of my particular friends disappears from my Friend Feed. And only this one specific person. I have to go to their profile, unfollow them, a...

o7_om-1ixzga
Casual Listener
Plan Premium Country USA Operating System Windows 10 My Question or Issue Every time I reload Spotify on my PC, one of my particular friends disappears from my Friend Fee...
2018-06-19 5:17:29 PM
2018-06-19 6:20:15 PM
Sebasty
Community Legend
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

Windows 10 app just show outline of window

Windows 10Surface 2 Pro Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can see through to background. App runs, but no content or command...

komlagan
Regular
Windows 10 Surface 2 Pro Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can ...
2018-06-04 5:46:23 PM
2018-06-19 5:56:34 PM
iancaplan16
Casual Listener
3457 Views
18 replies
0 likes

3457 Views
18 replies
0 likes

Can't download Spotify to new laptop

PlanFamilyCountry USADevicelaptopOperating SystemWindows My Question or Issue New laptop. Want to download Spotify. After downloaded .exe, get message "A Windows Store installation of Spotify was found on your system. Please uninstall that version fi...

hwrem
Casual Listener
Plan Family Country USA Device laptop Operating System Windows My Question or Issue New laptop. Want to download Spotify. After downloaded .exe, get message "A Wind...
2018-06-17 6:03:36 PM
2018-06-19 3:38:47 PM
DennyEMufc
Roadie
679 Views
2 replies
0 likes

679 Views
2 replies
0 likes

Superuser Contribution Same music and same spot

PlanPremiumCountry CzechDeviceWindows 10 (HP Omen), Redmi Note 4 MTKOperating SystemWindows 10 64 bit Home, Android 6.0 My Question or Issue On PC when I open Spotify, it has "Alors on Danse" from my playlist on the same spot every time!!! Even that ...

tomini
Newbie
Plan Premium Country Czech Device Windows 10 (HP Omen), Redmi Note 4 MTK Operating System Windows 10 64 bit Home, Android 6.0 My Question or Issue On PC when I open Spoti...
2018-06-14 5:05:36 PM
2018-06-19 1:12:33 PM
DennyEMufc
Roadie
415 Views
2 replies
0 likes
PC

415 Views
2 replies
0 likes

Daily mix won't go away

I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes back. I've unfollowed everything drum & bass related an...

mapesju
Newbie
I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes ...
2018-06-19 4:27:36 AM
2018-06-19 7:53:05 AM
xplcthetics
Casual Listener
500 Views
1 replies
1 likes

500 Views
1 replies
1 likes

Autoplay stopped working / Deinstallation for reinstall not working

PlanFree Operating SystemWindows 10 My Question or IssueThe autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore.However I figured out, if I delete the file "abba.json" inC:\users\\the autoplay is wo...

john_f1
Casual Listener
Plan Free Operating System Windows 10 My Question or Issue The autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore. However I...
2018-06-18 9:41:35 AM
2018-06-18 8:37:34 PM
Sebasty
Community Legend
502 Views
1 replies
1 likes

502 Views
1 replies
1 likes

Windows 10 - Left corner song banner cannot disable again?

The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any options to disable it.It's really annoying and awkwa...

CookieLatte
Newbie
The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any o...
2018-06-18 4:27:12 PM
2018-06-18 7:43:27 PM
Loxer
Community Legend
1418 Views
1 replies
0 likes

1418 Views
1 replies
0 likes

Solved!! Album art in the lower left corner missing

PlanFreeCountryNorway Windows 10 My Question or Issue So i just wanted to press on the artists name under the song and acidentally managed to make the album art disappear and i can't get it back.

Valid_
Casual Listener
Plan Free Country Norway Windows 10 My Question or Issue So i just wanted to press on the artists name under the song and acidentally managed to make the album art...
2018-06-14 9:26:09 PM
2018-06-18 5:31:46 PM
Valid_
Casual Listener
18933 Views
4 replies
0 likes

18933 Views
4 replies
0 likes

Web Player nao reproduz nenhuma musica

Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e demais conteudos do servico, mas nao adianta clicar em m...

alanbrandao01
Casual Listener
Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e ...
2018-01-17 1:04:15 PM
2018-06-18 2:04:43 PM
Bittencourt
Spotify Star
12920 Views
14 replies
3 likes

12920 Views
14 replies
3 likes

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