Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11441 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1272 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3124 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry IrrelevantDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHey there everyone, so I've been having issues the past couple days. The problem is that my Spotify keeps pausing my music every 30 seconds or so. I have trie...
Plan Premium Country Irrelevant Device Desktop PC Operating System Windows 10 My Question or Issue Hey there everyone, so I've been having issues the past couple days. The prob...
Spotify Star
21201 Views
3 replies
0 likes
This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a song, no big deal. On 90minute long podcast episodes...
This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a s...
Casual Listener
6188 Views
14 replies
25 likes
Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can see a login to facebook windows. But I can't click on it. I can't access t...
Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can...
Roadie
1283 Views
5 replies
2 likes
PlanPremiumCountry SwitzerlandDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appears" but only when Alt-tabbin. And when I click on it nothing ever happens. I already t...
Plan Premium Country Switzerland Device Laptop Operating System Windows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appea...
Casual Listener
633 Views
2 replies
0 likes
Hello, i have 2 desktops - one in my work and one at home, they both contain different songs.i was able to sync songs to my android device from both computers. however, i did later try to sync songs from my android device to the computer with the mis...
Hello, i have 2 desktops - one in my work and one at home, they both contain different songs. i was able to sync songs to my android device from both computers. however, i did ...
Casual Listener
6624 Views
2 replies
0 likes
I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, then deleting it again -but it didn't work.
I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, ...
Community Legend
4362 Views
1 replies
1 likes
Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or created an account for it. Earlier today i kind of got tired of...
Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or cre...
Community Legend
3139 Views
9 replies
0 likes
I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen to on my desktop show up on there but i can't view recently pl...
I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen...
Casual Listener
2014 Views
6 replies
0 likes
Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist called "Songs". When I got to the same playlist on my ...
Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist cal...
Not applicable
3093 Views
3 replies
8 likes
Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyone here know how I can do that? Thanks in advance!
Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyon...
Community Legend
752 Views
1 replies
0 likes
Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich tun ? lg, Anghy
Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich t...
Roadie
1486 Views
3 replies
1 likes
PlanPremiumCountryCanada Operating SystemWindows 7 My Question or IssueThe search engine is very bugged !A lot of time, it does not find the titles/artist/albums.Example : type : "more bounce to the ounce"Result : NO RESULT FOUNDBut the title DO exis...
Plan Premium Country Canada Operating System Windows 7 My Question or Issue The search engine is very bugged ! A lot of time, it does not find the titles/artist/albums. Ex...
Roadie
751 Views
3 replies
1 likes
PlanPremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full name rather than the long ID.
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full...
Spotify Star
1040 Views
4 replies
0 likes
Plan: PremiumCountry: USA Device: PCOperating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other albums by this artist play fine. I have not noticed this behaviour on Android or though...
Plan: Premium Country: USA Device: PC Operating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other...
Roadie
594 Views
1 replies
1 likes
PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueMy "shuffled" playlist is all the same, since around 2 weeks now.I usually listen to the playlist all along, restart my PC and start over.The tracks are all the same, e...
Plan Free Country Germany Device Desktop Operating System Windows 10 My Question or Issue My "shuffled" playlist is all the same, since around 2 weeks now. I usually listen to the p...
Composer
1000 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...
Plan Premium Country Germany Device Sony Xperia XZ, custom-built PC, HP ProBook 650 G2 Operating System Android 8, Windows 10, Windows 7 My Question or Issue Hello, I guess this will ...
Roadie
1271 Views
1 replies
0 likes
PlanPremiumDeviceWindows DesktopOperating SystemWindows 10My Question or IssueUnable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on my phone this issue does not occur.
Plan Premium Device Windows Desktop Operating System Windows 10 My Question or Issue Unable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on ...
Not applicable
700 Views
1 replies
0 likes
PlanPremiumCountry USADeviceDell XPS DesktopOperating SystemWindows 10 Pro My Question or Issue I've seen this topic around for years, and it's affecting ME now, and there doesn't seem to be any real solution to it. I have my local files. I ADD SOURC...
Plan Premium Country USA Device Dell XPS Desktop Operating System Windows 10 Pro My Question or Issue I've seen this topic around for years, and it's affecting ME now, an...
Regular
696 Views
2 replies
0 likes
PremiumCountry NLOperating SystemSamsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, however Spotify keeps changing it to automatic. I keep turning it back to highest qual...
Premium Country NL Operating System Samsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, h...
Roadie
847 Views
1 replies
0 likes
In the new version of Spotify, playlists list the number of followers each playlist has, but not who is following it. In the previous version there were thumbnails of three followers, but there was no way to see more (very annoying). Now it seems tha...
In the new version of Spotify, playlists list the number of followers each playlist has, but not who is following it. In the previous version there were thumbnails of three followers, but there was n...
Regular
76471 Views
106 replies
175 likes
