Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Friday
Tryp
Casual Listener
24537 Views
67 replies
23 likes

24537 Views
67 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
Edwardont
Casual Listener
58524 Views
251 replies
21 likes

58524 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3688 Views
1 replies
6 likes

3688 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143419 Views
0 replies
26 likes
Mac
Windows

143419 Views
0 replies
26 likes

Not playing songs I typed in my playlist

Okay I have Maroon5 in my playlist but when I type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and this never happened before

Sparky2
Newbie
Okay I have Maroon5 in my playlist but when I type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and...
2018-05-23 8:23:59 AM
2018-05-23 4:53:21 PM
Gman6
Casual Listener
727 Views
2 replies
2 likes

727 Views
2 replies
2 likes

Superuser Contribution Latest release breaks proxy support + minimize keyboard shortcut

I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've previously connected by specifying the proxy server host name on its...

embj
Casual Listener
I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've&nbs...
2018-03-05 6:02:16 PM
2018-05-23 4:24:11 PM
axeshr3dder
Music Fan
1620 Views
7 replies
4 likes

1620 Views
7 replies
4 likes

Open Spotify links in APP not in web player

For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before. How can i get this behaviour back? I have no interest in using a browser to listen ever, i want playlists and tracks that is shared to me to...

makr
Casual Listener
For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before. How can i get this behaviour back? I have no interest in using a ...
2018-05-21 2:26:53 PM
2018-05-23 4:17:22 PM
Jollof
Composer
4519 Views
1 replies
3 likes

4519 Views
1 replies
3 likes

Solved!! Playlist that are "secret"

Hi,I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something?And also, one of my friend searched on my full name instead and to my suprise he can find me (od...

roniner
Newbie
Hi, I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something? And also, one of my friend searched on m...
2018-05-22 9:05:53 AM
2018-05-23 4:14:30 PM
Jollof
Composer
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Everytime I launch Spotify it resets to the same state

Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recently Spotify resets to a state where no song is selected an...

sadbad12
Newbie
Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recent...
2018-05-23 10:41:51 AM
2018-05-23 4:08:28 PM
Jollof
Composer
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

[Bug] Spotify Windows 10 store app unpins itself from taskbar

Hi, I've noticed that every time I turn on my computer or sometimes when I wake up the computer, the Spotify icon disappears from the taskbar even though I had it pinned.Steps to reproduce:- Install Spotify from Windows 10 store- Open Spotify- Right-...

tomillie
Casual Listener
Hi, I've noticed that every time I turn on my computer or sometimes when I wake up the computer, the Spotify icon disappears from the taskbar even though I had it pinned. Steps to reproduce: - In...
2018-02-10 6:36:30 PM
2018-05-23 4:06:24 PM
mdosantos
Newbie
3115 Views
10 replies
6 likes

3115 Views
10 replies
6 likes

Solved!! Hola!

No recuerdo mi contraseña,y lo envio a spotify para ke me la envien a mi correo electronico,pero no me llega nada,me dice que accedo a traves de facebook,pero ni con mi nombre de usuario ni con la direccion de correo condigo entrar,como hago para ke ...

carol85s
Newbie
No recuerdo mi contraseña,y lo envio a spotify para ke me la envien a mi correo electronico,pero no me llega nada,me dice que accedo a traves de facebook,pero ni con mi nombre de usuario ni con la di...
2012-09-04 9:17:18 PM
2018-05-23 3:34:13 PM
NicoPómice
Newbie
5092 Views
23 replies
0 likes

5092 Views
23 replies
0 likes

Can't View The Friend Feed

I have an imac and I can't see the friend feed. How do I view it?

user-removed
Visitor
I have an imac and I can't see the friend feed. How do I view it?
2018-05-22 6:33:31 PM
2018-05-23 1:59:34 PM
Loxer
Community Legend
457 Views
3 replies
1 likes

457 Views
3 replies
1 likes

Import iTunes Playlists

I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify. This feature exists in MAC Version but not anymore in Windows ones? Someone could me help on that?

MarcSant
Music Fan
I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify. This feature exists in MAC Version but not any...
2018-04-26 2:01:44 PM
2018-05-23 12:25:10 PM
Krousk
Regular
1869 Views
3 replies
1 likes

1869 Views
3 replies
1 likes

Pulando músicas sozinho

Olá, eu mudei minhas músicas do pc para meu hd externo que fica conectado ao meu pc, desde então o spotify **bleep** qualquer música que está nesse hd, eu já mudei nas preferências do spotify e mesmo assim não adiantou. Gostaria de uma ajuda.

LeoT1m
Newbie
Olá, eu mudei minhas músicas do pc para meu hd externo que fica conectado ao meu pc, desde então o spotify **bleep** qualquer música que está nesse hd, eu já mudei nas preferências do spotify e mesmo...
2018-05-23 1:37:43 AM
769 Views
0 replies
0 likes

769 Views
0 replies
0 likes

Unable to Login

I created an account with Spotify around a year and a half ago with the user mycrazycupcakes and after the new update Spotify has come out with all users must re-login. Yet, since I created this account so long ago I had forgotten what my password wa...

user-removed
Visitor
I created an account with Spotify around a year and a half ago with the user mycrazycupcakes and after the new update Spotify has come out with all users must re-login. Yet, since I cr...
2018-05-22 7:19:05 PM
2018-05-22 10:31:28 PM
Loxer
Community Legend
430 Views
2 replies
0 likes

430 Views
2 replies
0 likes

Solved!!Superuser Contribution "Spotify cannot migrate some of your data" annoying start message (Win10)

I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify.This started to appear apparently after an automatic softwar...

dr4z
Music Fan
I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify. Th...
2018-01-03 11:24:06 AM
2018-05-22 5:32:57 PM
felipegameiro
Casual Listener
21578 Views
35 replies
3 likes

21578 Views
35 replies
3 likes

soptify turned into trash

i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium customer. a few years ago spotify had a big downgrade an...

Paulgi
Roadie
i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium custo...
2018-05-17 6:58:55 AM
2018-05-22 5:20:36 PM
satriaaldy
Casual Listener
2568 Views
3 replies
10 likes

2568 Views
3 replies
10 likes

I do not get notifications

Hello,I do not get any notifications from Spotify. In "Notification settings" I have everything checked.

user-removed
Visitor
Hello, I do not get any notifications from Spotify. In "Notification settings" I have everything checked.
2018-04-17 9:06:26 AM
2018-05-22 4:21:28 PM
songassistant
Composer
614 Views
5 replies
0 likes
Notifications

614 Views
5 replies
0 likes

Minimised mode does not release media keys and also shows no icon in the task bar

When I switch spotify to minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys were pressed. When maximised, if I press play/pause Windows...

Sammaye
Regular
When I switch spotify to minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys we...
2018-05-22 3:38:48 PM
2018-05-22 3:43:32 PM
Sammaye
Regular
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Solved!! Lost Downloads

HorsleygcPremiumWindows laptopUK New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop. Have searched entire laptop and nothing but songs have the green downloaded successful logo. Any idea where they might be stored ?...

tr_2i3zxj-d5
Newbie
Horsleygc Premium Windows laptop UK New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop. Have searched entire laptop and nothing but songs have the...
2018-05-22 11:16:02 AM
2018-05-22 1:13:30 PM
TheFrye
Casual Listener
465 Views
1 replies
0 likes

465 Views
1 replies
0 likes

Long songs cause the queue to stop/disappear

Hello, I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song ("bug1") and when you skip to the next track it deletes your que...

TheFrye
Casual Listener
Hello, I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song (...
2018-05-22 11:44:00 AM
2018-05-22 1:05:10 PM
TheFrye
Casual Listener
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

Spotify desktop has stopped loading

I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say it's crashed. I've reinstalled it and nothing has ...

h_bell25
Regular
I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say...
2018-05-18 3:45:24 PM
2018-05-22 11:50:09 AM
h_bell25
Regular
320 Views
1 replies
1 likes

320 Views
1 replies
1 likes

Solved!! Certain "Hopsin" songs keep crashing my Spotify client - Please advise

"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing/freezing and I have to reopen it manually. (A dail...

Kylix_
Regular
"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing...
2018-05-15 9:40:15 PM
2018-05-22 5:58:16 AM
user-removed
Not applicable
985 Views
9 replies
0 likes

985 Views
9 replies
0 likes

Randomly changing discover weekly playlist

I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the evening i decide to listen again and i realize that i ...

hemmoleg
Newbie
I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the eve...
2018-05-18 1:34:57 AM
2018-05-22 1:44:06 AM
HotlineMemeami
Casual Listener
680 Views
1 replies
1 likes

680 Views
1 replies
1 likes

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