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Incorrect song shows as playing when switching devices

Incorrect song shows as playing when switching devices

Plan

Premium

Country

USA

Device

PIXEL / THINKPAD

Operating System

ANDROID 9 PIE / WINDOWS 10

 

My Question or Issue

I just played music from my phone this morning, playing an album through without shuffling, but shifting some of the track queue. When I got to my computer, the song continued to play from the place where the phone had stopped, but clicking on the album resulted in the wrong song being selected on the computer (with green text and speaker icon next to it)

- The play queue seems to have changed from what I had previously, but is synced properly between the two devices.

- On the phone, the correct song is selected.

- The bottom bar still correctly corresponds with the currently playing song.

- This issue persists over skipping forwards and backwards. It appears to do with the relative locations of songs - skipping ahead far enough (so that the track numbers line up with how I shifted the songs around?) seems to sync them up again, but going backwards again results in the issue continuing.

- Issue persists over closing and reopening Spotify desktop app.

- Issues appears to end if I manually select a new song, even from the same album, as long as I don't do it from the play queue.

 

TL;DR: Switching between devices with reordered songs seems to confuse Spotify Windows 10 desktop app. Minor annoyance, but still kind of bothersome. Any ideas how to prevent this without having to reorder the songs again/create a playlist? 

Reply
1 Reply

Hey @bxc3-10nsu_ks.

 

As Android 9 is currently in a Beta phase, it's possible that the Spotify app might misbehave, it's not currently optimized for it. However, we'll pass this on to the right team to take a closer look.

 

If you have access to a device with an up-to-date Android version, try it out with your account to see if it shows the correct information.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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