Sliders ( Volume , Time ) dont work

[62Orka]

Plan

Premium

Country

  Germany

Device

Windows PC

Operating System

Windows 7  64 

My Question or Issue

I want to skip to a certain point in the song but  the slider doesnt move with left mouse drag . Also clicking doesnt work.  Same issue with the Volume.

The volume though can be changed with the mouse wheel.

Hope for help .

Greetings from Germany

[Billy-J]

Hey @62Orka,

Sorry to hear this - No worries, help’s here 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next 😊

[62Orka]

I am afraid it didnt help.  

I  Restarted the App ,  the PC  and reinstalled the App , but nothing happened.

Exept the Spotify Problem i also have to press ctrl alt del    at the start   before using my PC to be abled to press the  Windows Ions in the taskbar and on the desktop