Cannot search, cant use discover etc. feel cut off!

Reply

Cannot search, cant use discover etc. feel cut off!

Marreeej
Newbie

Plan

Premium

Country

Sweden 

Device

Windows, Spotify desktop

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 Hey! 

I cant search anymore (nothing comes up, whatever Im searching for, things I know spotify have) on spotify and I cant use discover etc. Its like Im in offlinemode but Im not. I can play songs in my playlists etc.. Really annoying. 
Its like everything I dont have saved in playlists does'nt work. Feel cut off! 

Someone? 

1 Reply

Loxer
Rock Star 17
Rock Star 17

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

 

Please try another Spotify account with it. Does it happen in other platforms as well?
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS