Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11467 Views

105 replies

47 likes

  • 11467 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1296 Views

15 replies

2 likes

Possible Bug
  • 1296 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3155 Views

38 replies

2 likes

  • 3155 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8918 Views

0 replies

4 likes

  • 8918 Views
  • 0 replies
  • 4 likes

CANNOT PLAY ANY MUSIC

PlanFree/PremiumCountry- U.S.A. DeviceToshiba Laptop ComputerOperating SystemWindows 7 Home Premium (32-bit) My Question or Issue- Working fine until today. I made no changes to computer before this happened. I cleared web cache and cookies (on the p...

Regular

Plan Free/Premium Country- U.S.A.   Device Toshiba Laptop Computer Operating System Windows 7 Home Premium (32-bit)   My Question or Issue- Working fine until today.  I made...

hgw53t

Regular

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

*Display Adapter keeps crashing

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or Issue Spotify keeps crashing my display adapter. I read that it had something to do with hardware acceleration and Nvidia GPUs but it kept happening after I disabled hardware ...

Casual Listener

Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue  Spotify keeps crashing my display adapter. I read that it had something to do with hardw...

LeeMania

Casual Listener

2335 Views

2 replies

1 likes

  • 2335 Views
  • 2 replies
  • 1 likes

Solved!! Now playing thumbnail missing

Hi,I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... Can anyone help me and give instruction how to return to...

Casual Listener

Hi, I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... ...

Loxer

Community Legend

7272 Views

3 replies

1 likes

  • 7272 Views
  • 3 replies
  • 1 likes

Spotify thinks i have local files i don't have...

with spotify on windows, i used to have local files of differents artists and recently i deleted them. The problem is that everytime i want to stream one of these songs, spotify might be trying to find these songs but they aren't here anymore so i ca...

Newbie

   with spotify on windows, i used to have local files of differents artists and recently i deleted them. The problem is that everytime i want to stream one of these songs, spotify might b...

Razvann

Regular

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

bluetooth controller for skipping

I have a bluetooth controller which i use for playing games, it is a no name generic one. I want to know if anyone knows of an app or a way to bind the back buttons to skip songs on spotify? it annoying to have to click away from my game to spotify j...

Newbie

I  have a bluetooth controller which i use for playing games, it is a no name generic one.   I want to know if anyone knows of an app or a way to bind the back buttons to skip songs on sp...

Razvann

Regular

1243 Views

1 replies

1 likes

  • 1243 Views
  • 1 replies
  • 1 likes

Album Artwork - Lower Left Corner

PlanFree/PremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueLogged on this morning and I really like the change with the Heart icon now. Makes it easy to see what I have saved.However, the main thing I noticed is that al...

Casual Listener

Plan Free/Premium Country  Canada Device Desktop Operating System Windows 10   My Question or Issue Logged on this morning and I really like the change with the Heart icon now. Ma...

SarahPhalen

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Solved!! How to Shuffle All Saved Songs

Plan UnlimitedCountry USADevice PCOperating System Windows 10 My Question or IssueWhen I don't know what I want to listen to I used to be able to select from the "Your Library" menu "Songs." This would list all the songs I had saved in which I could ...

Roadie

Plan Unlimited Country USA Device PC Operating System Windows 10   My Question or Issue When I don't know what I want to listen to I used to be able to select from the "Your...

Loxer

Community Legend

20009 Views

3 replies

2 likes

  • 20009 Views
  • 3 replies
  • 2 likes

how to stop and skip songs in game

PlanFreeCountryIsraelDeviceDesktopOperating SystemWindows 10 My Question or IssueHow can i stop and skip songs in game? i can't use the playback when i'm not in the spotify hardware.

Newbie

Plan Free Country Israel Device Desktop Operating System Windows 10  My Question or Issue How can i stop and skip songs in game? i can't use the playback when i'm not in the spotify har...

Eli236

Newbie

61996 Views

3 replies

0 likes

  • 61996 Views
  • 3 replies
  • 0 likes

Solved!! Songs folder disappeared

PlanFreeCountry IndonesiaOperating System(Windows 10) My Question or IssuePlease help me, my songs folder disappeared

Casual Listener

Plan Free Country  Indonesia Operating System (Windows 10)   My Question or Issue Please help me, my songs folder disappeared    

KellyMutzelburg

Regular

2394 Views

3 replies

0 likes

  • 2394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle still doesn't work

PlanPremiumCountry UKDeviceAllOperating SystemAll My Question or Issue Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to different parts of my playlist to get it to play songs from there. This is happeneing ...

Newbie

Plan Premium Country  UK Device All Operating System All   My Question or Issue  Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to ...

KellyMutzelburg

Regular

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Music keeps stopping after 20 sec

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem. My spotify won't play music. It starts to tilt after ~20 secs. Music stops, plays, stops, plays... Internet connection is just fine, that sh...

Newbie

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem.   My spotify won't play music. It starts to tilt after ~20 secs. Music stops, play...

Loxer

Community Legend

1469 Views

1 replies

0 likes

  • 1469 Views
  • 1 replies
  • 0 likes

SONGS has vanished and become FAVORITE SONGS??

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happen), and all his check marks on his songs have beco...

Music Fan

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happ...

KellyMutzelburg

Regular

1644 Views

5 replies

3 likes

  • 1644 Views
  • 5 replies
  • 3 likes

NEED HELP!!! can't download my playlists!?

Plan - PremiumCountry - Canada Device - Toshiba LaptopOperating System - Windows 7 My Question or IssueSo, I am a premium member with a laptop... I am trying to download the music I have selected from Spotify onto my hard drive so that I can put them...

Newbie

Plan - Premium Country - Canada   Device - Toshiba Laptop Operating System - Windows 7   My Question or Issue So, I am a premium member with a laptop... I am tryi...

DennyEMufc

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Settings not saving

PlanPremium Operating SystemWindows 10 My Question or IssueI am trying to enable the "Show my current Top Artists" but every time I turn it on it does not save. I have tried uninstalling and closing and re-opening and it dont work. Does anyone have a...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue I am trying to enable the "Show my current Top Artists"  but every time I turn it on it does not save. I have t...

abbiehine

Casual Listener

1146 Views

2 replies

0 likes

  • 1146 Views
  • 2 replies
  • 0 likes

Superuser Contribution 6 Daily Mixes exist, only 1 is shown in Desktop

Hi,I've started using Spotify about 3 weeks ago,and on Desktop I see only Daily Mix 1 (which is not updated at all, even though I listen to music).BUT, in Android app I see that Spotify created more Daily Mixes for me.So why can't I play them on Desk...

Regular

Hi, I've started using Spotify about 3 weeks ago, and on Desktop I see only Daily Mix 1 (which is not updated at all, even though I listen to music). BUT, in Android app I see that Spotify created...

Aimee_T

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution 0 Friends on Spotify

PlanFreeCountry AustraliaDeviceSpotify Desktop AppOperating SystemWindows 7 Home Premium My Question or Issue I'm having troubles finding my friends on Facebook, had 8 friends show up until about 2 months ago lost them all at once and can't get them ...

Casual Listener

Plan Free Country  Australia Device Spotify Desktop App Operating System Windows 7 Home Premium   My Question or Issue  I'm having troubles finding my friends on Facebook, ha...

Aimee_T

Roadie

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Spotify Window not resizing correctly

After the Windows April Update, the Spotify window does not size correctly. When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different ways Also when snapping the window it doesn't fully cover the screen....

Music Fan

After the Windows April Update, the Spotify window does not size correctly.   When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different...

Krosiz1

Newbie

4225 Views

6 replies

12 likes

  • 4225 Views
  • 6 replies
  • 12 likes

Superuser Contribution Spotify Radio And Friends Won't Work

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Every time I restart spotify my radio and friends tab dissapear even If I delete my local files and restart spotify it works until I restart it again when it again goe...

Newbie

  Plan Free/Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  Every time I restart spotify my radio and friends tab dissapear even If I...

Aimee_T

Roadie

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause not pausing?

Spotify premium on Windows 10: TL;DR: Pause doesn't pause, it just silences the song until the song ends at which point it stops. Happens via direct app control, keyboard controls, or even phone control of desktop app. So I've always had odd little i...

Newbie

  Spotify premium on Windows 10:   TL;DR: Pause doesn't pause, it just silences the song until the song ends at which point it stops. Happens via direct app control, keyboard controls, o...

Aimee_T

Roadie

1924 Views

1 replies

1 likes

  • 1924 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant log in with Facebook account

PlanPremiumCountry ChileDeviceNotebookOperating SystemWindows 10 My Question or IssueI click in Log in with Facebook account but nothing hapens then it appears a error message "code error:8" , i dont have this problem on my android device

Newbie

  Plan Premium Country  Chile Device Notebook Operating System Windows 10   My Question or Issue I click in Log in with Facebook account but nothing hapens then it appears a...

Aimee_T

Roadie

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes