Radio and Stations are not loading

[corvus1]

Plan

Free/Premium

Country

 United States

Device

(PC)

Operating System

(Windows 10)

My Question or Issue

 When I try to listen to a station all it says is "Your Stations are unavailable please try again later", or when I try the radio it says "Error" Failed to load. I've been trying to fix this for days but I couldn't find a solution. I have already tried reinstalling Spotify and disabling my firewall and it still doesn't work. I don't know what to do from here and some assistance would be greatly appreciated.

[Loxer · Accepted solution]

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. You could also read this thread and try it if that works for you too.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!