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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84254 Views

40 replies

68 likes

  • 84254 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798952 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24678 Views

26 replies

7 likes

  • 24678 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

High Quality Streaming setting keeps reverting to off

I keep having to switch on the High Quality Streaming setting, which is of course annoying! I suspect the setting is being reverted whenever the Spotify client is updated. I should not have to keep checking the setting and switching it back on. I can...

Music Fan

I keep having to switch on the High Quality Streaming setting, which is of course annoying!   I suspect the setting is being reverted whenever the Spotify client is updated.   I...

user-removed

Not applicable

2288 Views

4 replies

16 likes

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  • 4 replies
  • 16 likes

Superuser Contribution Spotify shows itunes songs as local files

PlanPremium CountryGermany Operating SystemWindows 10 My Question or IssueSpotify displays all local itunes songs under "Local Files", even though I deselected everything in the settings (there is no option for "itunes" as seen in several screenshots...

Regular

Plan Premium   Country Germany   Operating System Windows 10   My Question or Issue Spotify displays all local itunes songs under "Local Files", even though I deselected ever...

SergioDavid

Roadie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Media overlay showing up when turned off

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify really needs to get there stuff together, it seems like something breaks with every update they put out. First it was Spotify automatically starting wit...

Music Fan

Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue Spotify really needs to get there stuff together, it seems like something bre...

Loxer

Community Legend

931 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Some local files not playing on desktop

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueFor some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play and download on the android app. The message I get is "This song is...

Music Fan

Plan Premium Device PC Operating System Windows 10 My Question or Issue For some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play an...

SergioDavid

Roadie

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Control Volume with keyboard

PlanFree/PremiumCountry DeviceDesktop / NotebookOperating SystemWindows / Mac My Question or Issue The system Volume is controlable by the keyboard Hot Key. How can you change the volume for Spotify app, if it is connected to WLAN Speaker using the s...

Casual Listener

Plan Free/Premium Country   Device Desktop / Notebook Operating System Windows / Mac   My Question or Issue  The system Volume is controlable by the keyboard Hot Key. How can...

Darklyte_

Casual Listener

1570 Views

1 replies

0 likes

  • 1570 Views
  • 1 replies
  • 0 likes

Spotify doesn’t work with my mixer

PlanPremium Country Uk Device(MacBook Pro)Operating System(Both OS X and windows 10) My Question or Issue I have a usb mixer (American Audio 14MXR). The sound card works fine for all programs on my computer, except Spotify. I get an error saying “the...

Casual Listener

Plan Premium  Country  Uk  Device (MacBook Pro) Operating System (Both OS X and windows 10)   My Question or Issue  I have a usb mixer (American Audio 14MXR). The s...

Loxer

Community Legend

1394 Views

1 replies

0 likes

  • 1394 Views
  • 1 replies
  • 0 likes

Solved!! Radio's don't start

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio apparently disappears. The radio is no longer there, and the friend's list go...

Regular

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue Whenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio a...

Sir_Haris

Regular

1554 Views

2 replies

0 likes

  • 1554 Views
  • 2 replies
  • 0 likes

Friend feed and radio not working

PlanFreeCountryThe Netherlands DevicePCOperating SystemWindows 10 My Question or IssueSince a week or something there are some issues with my Spotify for desktop. My friend feed is not showing ("Hmm, the Friend Feed failed to load" it says), I cannot...

Music Fan

Plan Free Country The Netherlands   Device PC Operating System Windows 10   My Question or Issue Since a week or something there are some issues with my Spotify for desktop. My f...

Loxer

Community Legend

5370 Views

15 replies

4 likes

  • 5370 Views
  • 15 replies
  • 4 likes

Foreign language ads

PlanFree/PremiumCountry IndonesiaDeviceNotebookOperating SystemWindows 10 My Question or Issue Starting from today, the premium advertising plays in a foreign language (I didn't know what it is).

Newbie

Plan Free/Premium Country  Indonesia Device Notebook Operating System Windows 10   My Question or Issue  Starting from today, the premium advertising plays in a foreign lan...

Loxer

Community Legend

2281 Views

1 replies

1 likes

  • 2281 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Windows 10 - Spotify stops playing when Screen turns dark

Hi there, I've recently got a new ultrabook with Windows 10. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. the ultrabook is still active and spotify appears on the locksc...

Casual Listener

Hi there,   I've recently got a new ultrabook with Windows 10.  Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minut...

djvj

Casual Listener

163984 Views

7 replies

4 likes

Windows
  • 163984 Views
  • 7 replies
  • 4 likes

Solved!! Media keys no longer work

Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect. A more detailed description, using numbered steps 1. Open Spotify 2...

Visitor

Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect.   A m...

psturla

Newbie

516179 Views

88 replies

51 likes

  • 516179 Views
  • 88 replies
  • 51 likes

Superuser Contribution Audiobooks

Wonder (and tried to): want to listen audiobooks with my spotify premium in my local files.But, Is it possible to upload the book immediately in his own playlist? Now I upload, search al the individual chapters one by one and put it in the right play...

Casual Listener

Wonder (and tried to): want to listen audiobooks with my spotify premium in my local files. But, Is it possible to upload the book immediately in his own playlist? Now I upload, search al the indivi...

Alfredo

Roadie

6319 Views

1 replies

0 likes

  • 6319 Views
  • 1 replies
  • 0 likes

Solved!! Downloading Nothing

I've been using Spotify, but just today downloaded the PC software. On the task bar, it shows a green progress bar as if it were downloading something, but it never changes from the minimum, and no songs are set to be downloaded, nor are any currentl...

Casual Listener

I've been using Spotify, but just today downloaded the PC software. On the task bar, it shows a green progress bar as if it were downloading something, but it never changes from the minimum, and no s...

Masonjar13

Casual Listener

3480 Views

4 replies

0 likes

  • 3480 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps defaulting to one song

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled and reinstalled Spotify, which fixed the problem fo...

Regular

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled ...

Alfredo

Roadie

5278 Views

5 replies

3 likes

  • 5278 Views
  • 5 replies
  • 3 likes

Solved!! i have full connection yet spotify says i am offline, please help. i am on pc

i have full connection to the internet but spotify says i am offline, please help. i am on pc

Casual Listener

i have full connection to the internet but spotify says i am offline, please help. i am on pc  

Xxxtentacion101

Casual Listener

6567 Views

13 replies

0 likes

  • 6567 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot finish any song from the last Daft Punk album when using Spotify on W10

IssueSpotify interrupts playback or crashes when playing the latest album from Daft Punk.Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/2579797 PlanPremiumCountryUK DeviceLenovo ThinkpadOperating System...

Newbie

Issue Spotify interrupts playback or crashes when playing the latest album from Daft Punk. Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/257979...

SergioDavid

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Local files sync to iPhone

PlanPremium DeviceiPhone 6s and pc with windows 10Operating SystemiOS 11, windows 10My Question or Issue I am able to listen to the local files on my conputer, but when i open the playlist in whch they are in on my phone they do not appear at all. I ...

Newbie

Plan Premium  Device iPhone 6s and pc with windows 10 Operating System iOS 11, windows 10 My Question or Issue  I am able to listen to the local files on my conputer, but when i open...

DutchTheODST

Regular

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Windows Desktop App Blank Screen

PlanPremiumCountryRomania DeviceDell Latitude 7480 Operating SystemWindows 10 My Question or Issue The application window is blank. No way to interact with the app except starting and closing it from the task bar. Similar issue to those signaled in h...

Casual Listener

Plan Premium Country Romania   Device Dell Latitude 7480  Operating System Windows 10   My Question or Issue  The application window is blank. No way to interact with t...

user-removed

Not applicable

10843 Views

3 replies

0 likes

  • 10843 Views
  • 3 replies
  • 0 likes

Solved!! Daily Mixes Unavailable, Friend Activity Fails to Load

PlanPremium FamilyCountryCanadaDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueMy Daily Mixes are now gone as a link on my Spotify desktop application (it used to be the first link under "Your Library"). When I try to search for the D...

Casual Listener

Plan Premium Family Country Canada Device Dell XPS 13 Operating System Windows 10   My Question or Issue My Daily Mixes are now gone as a link on my Spotify desktop application (it use...

opaditya

Casual Listener

4107 Views

9 replies

0 likes

  • 4107 Views
  • 9 replies
  • 0 likes