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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82335 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

783562 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

20180 Views

20 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2905 Views

0 replies

4 likes

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Superuser Contribution CTRL-keypress pauses song

PlanPremiumCountryGermany DevicePCOperating SystemWindows 7 Professional My Question or IssueWhen pressing the CTRL-key the Spotify-client always pauses the current song, even if the client-window is minimized. How can you turn this behaviour off?

Newbie

Plan Premium Country Germany  Device PC Operating System Windows 7 Professional   My Question or Issue When pressing the CTRL-key the Spotify-client always pauses the current song...

Alfredo

Roadie

600 Views

1 replies

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how can I add my song ?

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see that songs. What can ı do now ? Thank you for help.(T...

Newbie

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see th...

gameflame1

Newbie

989 Views

2 replies

0 likes

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Superuser Contribution I subscribed for family account. My kids accepted the invitation but still have basic Spotify

Hi community, I subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by mail (my invitation) but after that no more mails (no even in **bleep**) ...

Newbie

Hi community,   I  subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by ma...

Alfredo

Roadie

619 Views

1 replies

0 likes

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Superuser Contribution [SOUND Crash] Problem when stop and start again a song on Spotify Desktop

PlanFreeCountry SpainDeviceHP Laptop ProBook 430 G4Operating SystemWindows 10 Version 1803 My IssueWhen I'm playing music and sudenly pause the song and start it again, the sound stops workingor when I'm playing music with headphones connected witch ...

Newbie

  Plan Free Country  Spain Device HP Laptop ProBook 430 G4 Operating System Windows 10 Version 1803   My Issue When I'm playing music and sudenly pause the song and start it...

Alfredo

Roadie

1086 Views

1 replies

0 likes

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Superuser Contribution Tracks play ok in Spotify but link points to another song

PlanPremiumCountry UKDevicePCOperating SystemWIn10 My Question or IssueCorrect track plays ok in Spotify but when use copy link or embedded link it points to another track, not the one being played.

Regular

Plan Premium Country  UK Device PC Operating System WIn10   My Question or Issue Correct track plays ok in Spotify but when use copy link or embedded link it points to another tra...

Alfredo

Roadie

752 Views

1 replies

0 likes

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Superuser Contribution Spotify Desktop dosen't work

I cannot join Spotify Desktop.When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn't run.I waited several minutes, but nothing change.I...

Newbie

I cannot join Spotify Desktop. When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn...

Alfredo

Roadie

462 Views

1 replies

0 likes

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Superuser Contribution When I make playlist collaborative it doesn't show on my profile?

When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still show on theirs. Is there a similar issue floating around that h...

Newbie

  When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still show...

Alfredo

Roadie

908 Views

1 replies

0 likes

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Superuser Contribution Disable Autoplay does not work. Song line.

Hi, unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug? And the other thing: If i add a new song to the song list, the song is not put at the end of the line but right after t...

Newbie

Hi,   unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug?   And the other thing:   If i add a new song ...

Alfredo

Roadie

1634 Views

1 replies

3 likes

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Superuser Contribution Spotify won't play

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue Everytime I try to listen to a playlist it keeps flicking through songs and then whenever i click on a single song it comes up with "This song is not available" on any...

Newbie

Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  Everytime I try to listen to a playlist it keeps flicking through songs and then ...

Alfredo

Roadie

671 Views

1 replies

2 likes

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Solved!!Superuser Contribution Local Music Management

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DevicePCSamsung Galaxy 8iPad ProOperating SystemiOS 11 Android OreoWindows 10 My Question or IssueHello all -I...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA  Device PC Samsung Galaxy 8 iPad Pro ...

Alfredo

Roadie

651 Views

1 replies

0 likes

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Superuser Contribution Dragging songs into different playlists

Spotify was really lagging hard for me. Going extremely slow. So I decided to close it and reopen. Now I can't drag music from one playlist into another. I get the circle with a line through it. It literally worked seconds before closing and reopenin...

Regular

Spotify was really lagging hard for me.  Going extremely slow.  So I decided to close it and reopen.   Now I can't drag music from one playlist into another.  I get the circle w...

Alfredo

Roadie

715 Views

1 replies

0 likes

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Superuser Contribution Downloaded playlists undownloaded without my consent

Hey what's up! I am running Spotify on my Asus Windows 10 laptop. I am a Premium user in the US and I use Spotify a lot! Sometimes, when I pull up Spotify on my computer, I find that I am somehow no longer signed in. Once I get signed in, none of my ...

Newbie

Hey what's up! I am running Spotify on my Asus Windows 10 laptop. I am a Premium user in the US and I use Spotify a lot!    Sometimes, when I pull up Spotify on my computer, I find t...

Alfredo

Roadie

2204 Views

1 replies

0 likes

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Superuser Contribution Problemas al reproducir CANCIONES EXPLICITAS

Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??

Newbie

Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??

Alfredo

Roadie

1384 Views

1 replies

0 likes

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  • 1 replies
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Suddenly, "this song is not available" for all songs, over HDMI

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, reporting the error "this song is not available..." for a...

Newbie

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, report...

433 Views

0 replies

1 likes

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Superuser Contribution [Bug] Spotify forgets player state while rebooting with "close to tray" enabled

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progress when Windows reboots. Normally you would be able to ...

Casual Listener

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64 When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progre...

user091214

Casual Listener

1299 Views

4 replies

5 likes

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  • 5 likes

"Publish my activity on Spotify" not working

For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled, and "Publish activity" is on.

Casual Listener

For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled,...

syocrew6

Casual Listener

4562 Views

29 replies

17 likes

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  • 29 replies
  • 17 likes

Spotify doesn't play sound, skips songs, doesn't show in volume mixer

PlanFamilyCountry UKDeviceHP Pavilion g6Operating SystemWin 10 My Question or IssueAs said in the topic, Spotify doesn't want to play any music, it skips the Spotify streamed music, and doesn't let me play local files. Additionally, I noticed it does...

Casual Listener

Plan Family Country  UK Device HP Pavilion g6 Operating System Win 10   My Question or Issue As said in the topic, Spotify doesn't want to play any music, it skips the Spotify str...

Trinagan

Casual Listener

777 Views

1 replies

0 likes

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friend feed is not update

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...

Visitor

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago     Plan Premium Co...

user-removed

Not applicable

373 Views

1 replies

0 likes

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Playlist gone

Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers

Casual Listener

Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ?   cheers 

jsannn

Community Legend

555 Views

1 replies

0 likes

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Can't access on windows 10 app

PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...

Casual Listener

Plan Premium Country Paraguay   Operating System Windows 10   My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...

Sashkaz

Casual Listener

1006 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes