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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83869 Views

40 replies

68 likes

  • 83869 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795393 Views

505 replies

64 likes

  • 795393 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23867 Views

25 replies

7 likes

  • 23867 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3058 Views

0 replies

4 likes

  • 3058 Views
  • 0 replies
  • 4 likes

Superuser Contribution Change playlist image and description

I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the original picture and description. On desktop and on Android. ...

Roadie

  I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the or...

JulianA_Bogota

Roadie

673 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Suggested tracks

Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). Have they removed this option from the desktop app or is th...

Newbie

  Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). ...

Loxer

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Files don't show in Add a Source

PlanFreeCountry United StatesDeviceDesktop/LaptopOperating SystemWindows 10 My Question or Issue #1 question: Adding a source (downloaded mp3) from local files is for free versions as well correct? I obviously can open add a source so I would assume ...

Casual Listener

Plan Free Country  United States Device Desktop/Laptop Operating System Windows 10   My Question or Issue  #1 question: Adding a source (downloaded mp3) from local files is f...

-4nvn_r5on5oo

Casual Listener

1182 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

Casual Listener

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...

ebol

Casual Listener

688 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No "Start" Button and "Dein Sommer Flashback"-Playlist in Desktop-Version

PlanPremiumCountry GermanyDevice(Laptop)Operating System(Windows 7) My Question or Issue A friend of mine informed me, that there is a personal Playlist called 'Dein Sommer Flashback' (Your summer flashback). I looked through my account but was not a...

Casual Listener

Plan Premium Country  Germany Device (Laptop) Operating System (Windows 7)   My Question or Issue  A friend of mine informed me, that there is a personal Playlist called 'Dei...

13qr_8t-s3h1u

Casual Listener

1058 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't play current song

Hello,So somehow Spotify doesn't play some song in some of my playlists.It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tells me: ''Can't play the current song.'' Sadly I don't k...

Music Fan

Hello, So somehow Spotify doesn't play some song in some of my playlists. It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tel...

Sebasty

Community Legend

1585 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Radio, daily mix, friend feed and recommended songs don't work.

PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the last one worked, but after I restarted it the problem came back.

Casual Listener

Plan Free Country Brazil Device Computer Operating System Windows 10     The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the las...

theotherguy821

Casual Listener

577 Views

1 replies

2 likes

  • 577 Views
  • 1 replies
  • 2 likes

Download Quality on Spotify Desktop Win7

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous desktop (using work desktop hence Win7) but now I can not find that option in preferen...

Newbie

Plan Premium Country Philippines Device Desktop Operating System Windows 7   My Question or Issue  I used to be able to select quality (Normal, High, Extreme) in my previous deskt...

mariustholen

Music Fan

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Spotify launch on startup

Edit/Preferences/Advanced/Open spotify automatically when I log inis disabled but it still starts when i reboot and log in. wth?

Casual Listener

Edit/Preferences/Advanced/Open spotify automatically when I log in is disabled but it still starts when i reboot and log in. wth?

Shirauk

Regular

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Daily Mix and Friend Feed STILL DON'T WORK with latest 1.0.83.318 !!!

PlanPremiumCountryITALYDeviceDESKTOPOperating SystemWINDOWS 10 My Question or IssueStill having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.83.318) DO NOT WORK!!I need to switch back to previous-previous version 1.0.8...

Music Fan

Plan Premium Country ITALY Device DESKTOP Operating System WINDOWS 10   My Question or Issue Still having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.8...

_LastHope_

Music Fan

691 Views

2 replies

1 likes

  • 691 Views
  • 2 replies
  • 1 likes

Friend disappears from friend feed every time I reboot

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueEvery time I reload Spotify on my PC, one of my particular friends disappears from my Friend Feed. And only this one specific person. I have to go to their profile, unfollow them, a...

Casual Listener

Plan Premium Country USA    Operating System Windows 10   My Question or Issue Every time I reload Spotify on my PC, one of my particular friends disappears from my Friend Fee...

Sebasty

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Windows 10 app just show outline of window

Windows 10Surface 2 Pro Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can see through to background. App runs, but no content or command...

Regular

Windows 10 Surface 2 Pro   Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can ...

iancaplan16

Casual Listener

4565 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Can't download Spotify to new laptop

PlanFamilyCountry USADevicelaptopOperating SystemWindows My Question or Issue New laptop. Want to download Spotify. After downloaded .exe, get message "A Windows Store installation of Spotify was found on your system. Please uninstall that version fi...

Casual Listener

Plan Family Country  USA Device laptop Operating System Windows   My Question or Issue  New laptop. Want to download Spotify.  After downloaded .exe, get message "A Wind...

DennyEMufc

Roadie

891 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Same music and same spot

PlanPremiumCountry CzechDeviceWindows 10 (HP Omen), Redmi Note 4 MTKOperating SystemWindows 10 64 bit Home, Android 6.0 My Question or Issue On PC when I open Spotify, it has "Alors on Danse" from my playlist on the same spot every time!!! Even that ...

Newbie

Plan Premium Country  Czech Device Windows 10 (HP Omen), Redmi Note 4 MTK Operating System Windows 10 64 bit Home, Android 6.0   My Question or Issue  On PC when I open Spoti...

DennyEMufc

Roadie

537 Views

2 replies

0 likes

PC
  • 537 Views
  • 2 replies
  • 0 likes

Daily mix won't go away

I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes back. I've unfollowed everything drum & bass related an...

Newbie

I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes ...

xplcthetics

Casual Listener

669 Views

1 replies

1 likes

  • 669 Views
  • 1 replies
  • 1 likes

Autoplay stopped working / Deinstallation for reinstall not working

PlanFree Operating SystemWindows 10 My Question or IssueThe autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore.However I figured out, if I delete the file "abba.json" inC:\users\\the autoplay is wo...

Casual Listener

Plan Free   Operating System Windows 10   My Question or Issue The autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore. However I...

Sebasty

Community Legend

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes

Windows 10 - Left corner song banner cannot disable again?

The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any options to disable it.It's really annoying and awkwa...

Newbie

The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any o...

Loxer

Community Legend

1579 Views

1 replies

0 likes

  • 1579 Views
  • 1 replies
  • 0 likes

Solved!! Album art in the lower left corner missing

PlanFreeCountryNorway Windows 10 My Question or Issue So i just wanted to press on the artists name under the song and acidentally managed to make the album art disappear and i can't get it back.

Casual Listener

Plan Free Country Norway     Windows 10   My Question or Issue  So i just wanted to press on the artists name under the song and acidentally managed to make the album art...

Valid_

Casual Listener

19342 Views

4 replies

0 likes

  • 19342 Views
  • 4 replies
  • 0 likes

Web Player nao reproduz nenhuma musica

Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e demais conteudos do servico, mas nao adianta clicar em m...

Casual Listener

Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e ...

Bittencourt

Spotify Star

14210 Views

14 replies

3 likes

  • 14210 Views
  • 14 replies
  • 3 likes

Solved!! Spotify playback keeps pausing\stopping, tried various devices

Hi. This behaviour just started yesterday. Spotify will stop\pause songs. It can take up to 10 seconds before pressing the play button will allow music to continue. I have tested this on my W7 laptop and Android phone: same behaviour. It also happens...

Regular

Hi. This behaviour just started yesterday. Spotify will stop\pause songs. It can take up to 10 seconds before pressing the play button will allow music to continue. I have tested this on my W7 laptop...

themightychew

Regular

1357 Views

2 replies

0 likes

  • 1357 Views
  • 2 replies
  • 0 likes