Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82497 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
784525 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
20550 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hello,So somehow Spotify doesn't play some song in some of my playlists.It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tells me: ''Can't play the current song.'' Sadly I don't k...
Hello, So somehow Spotify doesn't play some song in some of my playlists. It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tel...
Community Legend
1575 Views
7 replies
0 likes
PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the last one worked, but after I restarted it the problem came back.
Plan Free Country Brazil Device Computer Operating System Windows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the las...
Casual Listener
575 Views
1 replies
2 likes
PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous desktop (using work desktop hence Win7) but now I can not find that option in preferen...
Plan Premium Country Philippines Device Desktop Operating System Windows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous deskt...
Music Fan
709 Views
1 replies
0 likes
Edit/Preferences/Advanced/Open spotify automatically when I log inis disabled but it still starts when i reboot and log in. wth?
Edit/Preferences/Advanced/Open spotify automatically when I log in is disabled but it still starts when i reboot and log in. wth?
Regular
775 Views
1 replies
0 likes
PlanPremiumCountryITALYDeviceDESKTOPOperating SystemWINDOWS 10 My Question or IssueStill having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.83.318) DO NOT WORK!!I need to switch back to previous-previous version 1.0.8...
Plan Premium Country ITALY Device DESKTOP Operating System WINDOWS 10 My Question or Issue Still having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.8...
Music Fan
688 Views
2 replies
1 likes
PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueEvery time I reload Spotify on my PC, one of my particular friends disappears from my Friend Feed. And only this one specific person. I have to go to their profile, unfollow them, a...
Plan Premium Country USA Operating System Windows 10 My Question or Issue Every time I reload Spotify on my PC, one of my particular friends disappears from my Friend Fee...
Community Legend
520 Views
1 replies
0 likes
Windows 10Surface 2 Pro Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can see through to background. App runs, but no content or command...
Windows 10 Surface 2 Pro Spotify app. Not possible to activate window, only show a grey outline of the window. When try to change focus to Spotify app, window just comes up as outline, can ...
Casual Listener
4537 Views
18 replies
0 likes
PlanFamilyCountry USADevicelaptopOperating SystemWindows My Question or Issue New laptop. Want to download Spotify. After downloaded .exe, get message "A Windows Store installation of Spotify was found on your system. Please uninstall that version fi...
Plan Family Country USA Device laptop Operating System Windows My Question or Issue New laptop. Want to download Spotify. After downloaded .exe, get message "A Wind...
Roadie
888 Views
2 replies
0 likes
PlanPremiumCountry CzechDeviceWindows 10 (HP Omen), Redmi Note 4 MTKOperating SystemWindows 10 64 bit Home, Android 6.0 My Question or Issue On PC when I open Spotify, it has "Alors on Danse" from my playlist on the same spot every time!!! Even that ...
Plan Premium Country Czech Device Windows 10 (HP Omen), Redmi Note 4 MTK Operating System Windows 10 64 bit Home, Android 6.0 My Question or Issue On PC when I open Spoti...
Roadie
533 Views
2 replies
0 likes
I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes back. I've unfollowed everything drum & bass related an...
I keep getting a daily mix of drum & bass/drumstep even though I have gone through and disliked every track on it for a few months now. Sometimes it goes away for a week or 2 but it always comes ...
Casual Listener
663 Views
1 replies
1 likes
PlanFree Operating SystemWindows 10 My Question or IssueThe autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore.However I figured out, if I delete the file "abba.json" inC:\users\\the autoplay is wo...
Plan Free Operating System Windows 10 My Question or Issue The autoplay function (similiar songs after the playlist) stopped working. There are no songs shown anymore. However I...
Community Legend
645 Views
1 replies
1 likes
The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any options to disable it.It's really annoying and awkwa...
The problem showed in the pic had been an issue years ago, and it was solved seemingly (I guess). However this banner starts to show up again and cannot turn it off; on top of that, I don't see any o...
Community Legend
1576 Views
1 replies
0 likes
PlanFreeCountryNorway Windows 10 My Question or Issue So i just wanted to press on the artists name under the song and acidentally managed to make the album art disappear and i can't get it back.
Plan Free Country Norway Windows 10 My Question or Issue So i just wanted to press on the artists name under the song and acidentally managed to make the album art...
Casual Listener
19334 Views
4 replies
0 likes
Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e demais conteudos do servico, mas nao adianta clicar em m...
Sempre ouvi musicas normalmente pelo Spotify Web Player, mas ha alguns dias ele simplesmente nao reproduz absolutamente musica alguma. Tudo funciona normalmente, consigo acessar minhas listas e ...
Spotify Star
14175 Views
14 replies
3 likes
Hi. This behaviour just started yesterday. Spotify will stop\pause songs. It can take up to 10 seconds before pressing the play button will allow music to continue. I have tested this on my W7 laptop and Android phone: same behaviour. It also happens...
Hi. This behaviour just started yesterday. Spotify will stop\pause songs. It can take up to 10 seconds before pressing the play button will allow music to continue. I have tested this on my W7 laptop...
Regular
1352 Views
2 replies
0 likes
Hi. I'm playing Spotify web player at work and the volume keeps turning up every minute or so. Any advice?
Hi. I'm playing Spotify web player at work and the volume keeps turning up every minute or so. Any advice?
Roadie
4326 Views
1 replies
3 likes
For the last few days I have experienced several times the desktop application on Windows close whilst playing music. The version is 1.0.82.447.g975ad224It just stops, while no user interaction.
For the last few days I have experienced several times the desktop application on Windows close whilst playing music. The version is 1.0.82.447.g975ad224 It just stops...
Composer
1012 Views
1 replies
1 likes
After updating my Spotify Desktop player, my Recently Played Artist list has not updated in a week or so. Spotify on my Android phone seems to be similarly affected as well. As my Recently Played Artists usually updates quite swiftly, this lag is wor...
After updating my Spotify Desktop player, my Recently Played Artist list has not updated in a week or so. Spotify on my Android phone seems to be similarly affected as well. As my Recently Played Art...
Roadie
68063 Views
354 replies
154 likes
PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen changing the details of a mp3 in your files that already appeared in Local Files before being changed, the changed song appears in Local Files, but so...
Plan Premium Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue When changing the details of a mp3 in your files that already appeared ...
Roadie
701 Views
1 replies
0 likes
Can I publish a book on Kindle with a spotify playlist designed for the book?
Can I publish a book on Kindle with a spotify playlist designed for the book?
Roadie
952 Views
1 replies
0 likes
