Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13736 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1870 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4669 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemWindows 10 on desk My Question or Issue I created a playlist but the number of songs on my desktop app and my mobile app differ. On the iPhone I got 998 songs on it, on the desktop it is only 989...
Plan Premium Country Germany Device iPhone 7 Operating System Windows 10 on desk My Question or Issue I created a playlist but the number of songs on my desktop app and my mobile...
Casual Listener
749 Views
4 replies
0 likes
I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move the mouse), and I'm forced to shut it down incorrect...
I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move t...
Roadie
2923 Views
2 replies
0 likes
Operating System(Windows 10) My Question or IssueSpotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS version)! Every time I uninstall it, it keeps coming back like ...
Operating System (Windows 10) My Question or Issue Spotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS...
Roadie
820 Views
2 replies
0 likes
I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not playing (except those Avril Lavigne songs that doesn't play ...
I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not p...
Casual Listener
2477 Views
2 replies
0 likes
So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my Spotify has stopped sharing what I'm listening to, t...
So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my S...
Not applicable
2071 Views
3 replies
10 likes
PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 Pro My Question or Issue I was setting up spotify on my PC after doing a file wipe, so while I worked I used the Spotify web player, then later I downloaded the app from the Windows 10 store an...
Plan Free Country Canada Device PC Operating System Windows 10 Pro My Question or Issue I was setting up spotify on my PC after doing a file wipe, so while I worked I use...
Casual Listener
1242 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10Version1.0.84.344.gfc674f6f (Windows Store version) My Question or IssueFor a few months now, my Spotify app has refused to connect the local files on my computer to the Spotify servers...
Plan Premium Country United States Device PC Operating System Windows 10 Version 1.0.84.344.gfc674f6f (Windows Store version) My Question or Issue For a few months now, my Spotify ...
Regular
1403 Views
4 replies
0 likes
Desktop, W7Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore.I'm still able to browse and still receive my suggestions for the week.Any help on that? I want to discover new music from searching with my favorite ...
Desktop, W7 Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore. I'm still able to browse and still receive my suggestions for the week. Any help on that? ...
Casual Listener
1118 Views
2 replies
1 likes
There is nothing to tell, just this image to show.Any suggestion?
There is nothing to tell, just this image to show. Any suggestion?
Casual Listener
836 Views
1 replies
5 likes
PlanPremiumDevicePCOperating SystemWindows My Question or IssueWhen closing the Spotify client via "File"->"Close Spotify" the current state is saved, e.g. which song is playing, is Shuffle activated etc. If however Spotify is running in the backgrou...
Plan Premium Device PC Operating System Windows My Question or Issue When closing the Spotify client via "File"->"Close Spotify" the current state is saved, e.g. which song is playi...
Casual Listener
1938 Views
4 replies
2 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAccording to the site (https://support.spotify.com/us/article/high-quality-streaming/) the Premium Desktop audio quality is 320 kbit Ogg Vorbis mp3 and the Premium Web Player q...
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue According to the site (https://support.spotify.com/us/article/high-quality-streaming/) ...
Community Legend
6521 Views
1 replies
7 likes
Hi, My spotify account randomly decides to play music whenever it feels like?This happens on my desktop and phone, for some reason it keeps wanting to play a artist called 'Daniel Miller'??????? Can be very annoying when it comes on blast through the...
Hi, My spotify account randomly decides to play music whenever it feels like? This happens on my desktop and phone, for some reason it keeps wanting to play a artist called 'Daniel Miller'???...
Community Legend
1055 Views
1 replies
0 likes
PlanFreeCountry United StatesDeviceLenovo LaptopOperating SystemWindows 10 My Question or Issue Whenever I try to launch my daily mix, which I have to search for because it doesn't show up on the left side bar, it says that I am not allowed to access...
Plan Free Country United States Device Lenovo Laptop Operating System Windows 10 My Question or Issue Whenever I try to launch my daily mix, which I have to search for be...
Roadie
821 Views
1 replies
0 likes
PlanPremiumCountry Austria Operating SystemWindows 10 (Version 1803) Spotify Version1.0.81.325.g17f71170 My Question or Issue:I can´t disable the annoying Media Overlay anymore!Ever since I started using Spotify I have disabled the Overlay with the o...
Plan Premium Country Austria Operating System Windows 10 (Version 1803) Spotify Version 1.0.81.325.g17f71170 My Question or Issue: I can´t disable the annoying&...
Casual Listener
25615 Views
22 replies
74 likes
My Question or Issue Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some places like these. But now, when I click the play button it only plays the...
My Question or Issue Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some ...
Casual Listener
2089 Views
3 replies
0 likes
PlanFree/PremiumCountry The NetherlandsDevicePCOperating System Windows 10 pcMy Question or Issue Every time Spotify starts up the 'Show desktop overlay when using media keys' option is turned on but when I look in the settings it says it is not. so ...
Plan Free/Premium Country The Netherlands Device PC Operating System Windows 10 pc My Question or Issue Every time Spotify starts up the 'Show desktop overlay when using me...
Community Legend
1269 Views
1 replies
0 likes
PlanPremiumCountryTaiwan DeviceDesktop PCOperating SystemWindows 10 My Question or IssueOver the past month or so, I have repeatedly tried to disable the desktop overlay that pops up in the top-left corner of my screen when I change songs. Even thoug...
Plan Premium Country Taiwan Device Desktop PC Operating System Windows 10 My Question or Issue Over the past month or so, I have repeatedly tried to disable the desktop overlay...
Regular
13199 Views
43 replies
31 likes
Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this?
Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this?
Casual Listener
3242 Views
5 replies
1 likes
PlanPremiumCountry CanadaDeviceHP ZBook 17 G3Operating SystemWindows 10 My Question or Issue For several days now, when I log in to my laptop, Spotify is starting at the same song as it did yesterday. When I skip ahead, the "shuffle" feature is going...
Plan Premium Country Canada Device HP ZBook 17 G3 Operating System Windows 10 My Question or Issue For several days now, when I log in to my laptop, Spotify is starting a...
Composer
3034 Views
1 replies
2 likes
I keep getting more and more german songs in my Discover Weekly list. I NEVER listen to german songs, I never add german songs, I am constantly making new playlists (mainly english songs, some dutch) My current Discover weekly contains atleast 12 ger...
I keep getting more and more german songs in my Discover Weekly list. I NEVER listen to german songs, I never add german songs, I am constantly making new playlists (mainly english songs, so...
Composer
926 Views
1 replies
6 likes
