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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82687 Views

40 replies

68 likes

  • 82687 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785768 Views

503 replies

64 likes

  • 785768 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20935 Views

22 replies

6 likes

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  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2939 Views

0 replies

4 likes

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  • 4 likes

List of Problems (Part 2)

PlanPremiumCountry GermanyDeviceDesktop (Sony Vaio SVE 1713, Core i5, 16 GB RAM)Operating SystemWindows 7 My Question or IssueSometimes Sometimes crackling Noises, all other Audio works perfect (YouTube, MediaPlayer and so on), sometimes playing stuc...

Gig Goer

Plan Premium Country  Germany Device Desktop (Sony Vaio SVE 1713, Core i5, 16 GB RAM) Operating System Windows 7   My Question or Issue Sometimes  Sometimes crackling Nois...

mariustholen

Music Fan

515 Views

1 replies

0 likes

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  • 1 replies
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App and Window freezing

PlanFreeCountry United StatesDevice LaptopOperating System, Windows 10 My Question or Issue As of a week ago, The spotify window (Spotify.com) and the Spotify app from the Microsoft Store (Windows 10) has been freezing up. I can normally listen to 1-...

Casual Listener

Plan Free Country  United States Device Laptop Operating System, Windows 10   My Question or Issue  As of a week ago, The spotify window (Spotify.com) and the Spotify app from ...

potterly

Casual Listener

494 Views

1 replies

0 likes

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  • 1 replies
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View followers

Hi! Is there any way for me to see all my followers of any specific playlist? All I can see is the number of followers, not the actual names. Would appreciate if anyone knows if it is possible at all? Thanks!

Casual Listener

Hi! Is there any way for me to see all my followers of any specific playlist? All I can see is the number of followers, not the actual names. Would appreciate if anyone knows if it is possible at all...

x8-swpjy_lwog

Casual Listener

20615 Views

2 replies

20 likes

  • 20615 Views
  • 2 replies
  • 20 likes

Music Skipping

Operating SystemWindows 10 My Question or Issue When I open some games, my music either stops completely, or skips through multiple songs in an infinite loop, never playing any.

Newbie

Operating System Windows 10   My Question or Issue  When I open some games, my music either stops completely, or skips through multiple songs in an infinite loop, never playing any.

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
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Musics won't download

PlanPremiumCountry(US)Device(windows device)Operating System(Windows 10) My Question or Issue hi there!i heve spotify windows app and i dont use it about a year. today when i open it , All things work correctly but when I want to download a Playlist ...

Casual Listener

Plan Premium Country (US) Device (windows device) Operating System (Windows 10)   My Question or Issue  hi there! i heve spotify windows app and i dont use it about a year. today...

Fardin574

Casual Listener

945 Views

4 replies

0 likes

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  • 4 replies
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The application was unable to start correctly (0xc0000022) on shutdown of windows.

PlanFreeCountry BelgiumDeviceHP laptop (model unknown)Operating SystemWindows 7 64bit My Question or Issue Whenever I shutdown my computer, I get an error message from windows stating that: "The application was unable to start correctly (0xc0000022)....

Newbie

Plan Free Country  Belgium Device HP laptop (model unknown) Operating System Windows 7 64bit   My Question or Issue  Whenever I shutdown my computer, I get an error message f...

1810 Views

0 replies

12 likes

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  • 0 replies
  • 12 likes

Top Tracks of the year

Adoring real sound I still hope for the renewal of the TOP TRACKS OF THE YEAR option - if it costs 2 much datawork I would buy it for € 5,- max.

Regular

Adoring real sound I still hope for the renewal of the TOP TRACKS OF THE YEAR option - if it costs 2 much datawork I would buy it for € 5,- max.

537 Views

0 replies

1 likes

yearinmusic year in music
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  • 0 replies
  • 1 likes

All sound stops when pausing music in the Desktop App

Plan - PremiumCountry - New Zealand Device - PCOperating System - Windows 10 My Question or Issue I am using an external PCE card so can i can connect my bluetooth headphones to my PC. Basically what i said in the title happens. E.g ~ Watching youtub...

Casual Listener

Plan  - Premium Country  - New Zealand   Device  - PC Operating System  - Windows 10   My Question or Issue  I am using an external PCE card so can i can...

mattyu

Casual Listener

1073 Views

1 replies

0 likes

audio
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  • 1 replies
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Can't share playlist links

Hello, I tried to share a playlist via the function Share -> Copy Playlist link. If I send a mail with the link to a user with a mobile device, the link tries to open in a browser, then tries to switch to the app store (neither Microsoft or Apple Sto...

Music Fan

Hello,   I tried to share a playlist via the function Share -> Copy Playlist link. If I send a mail with the link to a user with a mobile device, the link tries to open in a browser, then t...

MartinStoichkov

Community Legend

11391 Views

4 replies

2 likes

  • 11391 Views
  • 4 replies
  • 2 likes

"Hey Cortana" won't play my local files from Spotify

Hi. I frequently use the "Hey Cortana" feature to play my music on Spotify, it works well and I love it.I store some of my songs that aren't available on Spotify on my computer, then I can manually access them from Spotify, in "Local Files". The prob...

Newbie

Hi. I frequently use the "Hey Cortana" feature to play my music on Spotify, it works well and I love it. I store some of my songs that aren't available on Spotify on my computer, then I can manually...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

can access web player but not 'my music'

Hi - I can access the web player no problem but when I try to play music from my library I just get a pop-up saying 'this song is not available'. This happens if I 'search' and from 'playlists' too. I have tried logging out then in again but no luck....

Newbie

Hi - I can access the web player no problem but when I try to play music from my library I just get a pop-up saying 'this song is not available'. This happens if I 'search' and from 'playlists' too.&...

Josuamovement

Newbie

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Solved!! Show All results - doesn't show any (even the drop down ones)

Plan Premium, Country UK, Device PC, Operating System Windows 7Desktop app.Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no matches in the database - even though it was successfully...

Casual Listener

Plan Premium, Country UK, Device PC, Operating System Windows 7 Desktop app. Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no ma...

DavidWG

Casual Listener

1941 Views

4 replies

0 likes

  • 1941 Views
  • 4 replies
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No actualiza la actividad de mis amigos

Hola,Desde hace unos días mi spotify en PC no actualiza la actividad de mis amigos, aparece como si llevaran varios días sin escuchar nada, pero hablando con algunos si han escuchado música y si tienen pública su actividad, quisiera saber como soluci...

Casual Listener

Hola, Desde hace unos días mi spotify en PC no actualiza la actividad de mis amigos, aparece como si llevaran varios días sin escuchar nada, pero hablando con algunos si han escuchado música y si ti...

hhvr5qfv-s_u

Casual Listener

14990 Views

9 replies

13 likes

  • 14990 Views
  • 9 replies
  • 13 likes

Spotify mutes its self but keeps playing

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThis happened to me yesterday but I didn't pay any mind to it since it was late at night. But it's now the morning and I'm having trouble with it. So, I'm pla...

Newbie

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue This happened to me yesterday but I didn't pay any mind to it since it was la...

2003 Views

0 replies

3 likes

  • 2003 Views
  • 0 replies
  • 3 likes

Difference Same volume level for songs / tracks

Hey there, several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settings of the Spotify Windows Program under Music Quality and th...

Visitor

Hey there,   several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settin...

1056 Views

0 replies

1 likes

  • 1056 Views
  • 0 replies
  • 1 likes

Downloading Playlist, Waiting for Connection.

I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It keeps saying waiting for connection. I'm a good connec...

Newbie

I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It kee...

DariusLee

Casual Listener

4047 Views

9 replies

6 likes

  • 4047 Views
  • 9 replies
  • 6 likes

Spotify won't import my songs

PlanPremiumCountry connected via VPN / origin GermanyDeviceWindows 10, iPhone 7Operating System Windows 10, iOS 11My Question or Issue Spotify won't import my songs. See attached screenshotWorked earlier with a single song

Newbie

Plan Premium Country  connected via VPN / origin Germany Device Windows 10, iPhone 7 Operating System  Windows 10, iOS 11 My Question or Issue  Spotify won't import my songs. ...

Jollof

Composer

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Tracks in my library are not synced to my main PC

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto).If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" section on my library, on any device.However, if I do it ...

Casual Listener

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto). If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" sect...

Vexxra

Music Fan

8903 Views

4 replies

51 likes

Android App
synchronization
Windows 10 Creators Update App
  • 8903 Views
  • 4 replies
  • 51 likes

Solved!! Playlist picture won’t update on iPhone. Any ideas?

Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows).They have all have updated on my profile when I check on my laptop and when I check my profile from someone else’s phone. But, when I check my pr...

Casual Listener

Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows). They have all have updated on my profile when I check on my laptop and when I check my...

h_di5zq7-zewr

Newbie

66862 Views

4 replies

4 likes

  • 66862 Views
  • 4 replies
  • 4 likes

Interesting Bug

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time. I have run into a rather odd bug on my spotify. Every time I play the song "broken" by lovelytheband at EXATLY 1:13 i...

Regular

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time.   I have run into a rather odd bug on my spotify. Every tim...

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
  • 0 likes