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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

85042 Views

40 replies

68 likes

  • 85042 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

803219 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25985 Views

27 replies

7 likes

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  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3206 Views

0 replies

4 likes

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Can't share playlist links

Hello, I tried to share a playlist via the function Share -> Copy Playlist link. If I send a mail with the link to a user with a mobile device, the link tries to open in a browser, then tries to switch to the app store (neither Microsoft or Apple Sto...

Music Fan

Hello,   I tried to share a playlist via the function Share -> Copy Playlist link. If I send a mail with the link to a user with a mobile device, the link tries to open in a browser, then t...

MartinStoichkov

Community Legend

11421 Views

4 replies

2 likes

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"Hey Cortana" won't play my local files from Spotify

Hi. I frequently use the "Hey Cortana" feature to play my music on Spotify, it works well and I love it.I store some of my songs that aren't available on Spotify on my computer, then I can manually access them from Spotify, in "Local Files". The prob...

Newbie

Hi. I frequently use the "Hey Cortana" feature to play my music on Spotify, it works well and I love it. I store some of my songs that aren't available on Spotify on my computer, then I can manually...

591 Views

0 replies

0 likes

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can access web player but not 'my music'

Hi - I can access the web player no problem but when I try to play music from my library I just get a pop-up saying 'this song is not available'. This happens if I 'search' and from 'playlists' too. I have tried logging out then in again but no luck....

Newbie

Hi - I can access the web player no problem but when I try to play music from my library I just get a pop-up saying 'this song is not available'. This happens if I 'search' and from 'playlists' too.&...

Josuamovement

Newbie

551 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Show All results - doesn't show any (even the drop down ones)

Plan Premium, Country UK, Device PC, Operating System Windows 7Desktop app.Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no matches in the database - even though it was successfully...

Casual Listener

Plan Premium, Country UK, Device PC, Operating System Windows 7 Desktop app. Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no ma...

DavidWG

Casual Listener

1959 Views

4 replies

0 likes

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  • 4 replies
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No actualiza la actividad de mis amigos

Hola,Desde hace unos días mi spotify en PC no actualiza la actividad de mis amigos, aparece como si llevaran varios días sin escuchar nada, pero hablando con algunos si han escuchado música y si tienen pública su actividad, quisiera saber como soluci...

Casual Listener

Hola, Desde hace unos días mi spotify en PC no actualiza la actividad de mis amigos, aparece como si llevaran varios días sin escuchar nada, pero hablando con algunos si han escuchado música y si ti...

hhvr5qfv-s_u

Casual Listener

15031 Views

9 replies

13 likes

  • 15031 Views
  • 9 replies
  • 13 likes

Spotify mutes its self but keeps playing

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThis happened to me yesterday but I didn't pay any mind to it since it was late at night. But it's now the morning and I'm having trouble with it. So, I'm pla...

Newbie

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue This happened to me yesterday but I didn't pay any mind to it since it was la...

2006 Views

0 replies

3 likes

  • 2006 Views
  • 0 replies
  • 3 likes

Difference Same volume level for songs / tracks

Hey there, several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settings of the Spotify Windows Program under Music Quality and th...

Visitor

Hey there,   several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settin...

1061 Views

0 replies

1 likes

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  • 0 replies
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Downloading Playlist, Waiting for Connection.

I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It keeps saying waiting for connection. I'm a good connec...

Newbie

I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It kee...

DariusLee

Casual Listener

4082 Views

9 replies

6 likes

  • 4082 Views
  • 9 replies
  • 6 likes

Spotify won't import my songs

PlanPremiumCountry connected via VPN / origin GermanyDeviceWindows 10, iPhone 7Operating System Windows 10, iOS 11My Question or Issue Spotify won't import my songs. See attached screenshotWorked earlier with a single song

Newbie

Plan Premium Country  connected via VPN / origin Germany Device Windows 10, iPhone 7 Operating System  Windows 10, iOS 11 My Question or Issue  Spotify won't import my songs. ...

Jollof

Composer

824 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Tracks in my library are not synced to my main PC

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto).If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" section on my library, on any device.However, if I do it ...

Casual Listener

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto). If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" sect...

Vexxra

Music Fan

8935 Views

4 replies

52 likes

Android App
synchronization
Windows 10 Creators Update App
  • 8935 Views
  • 4 replies
  • 52 likes

Solved!! Playlist picture won’t update on iPhone. Any ideas?

Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows).They have all have updated on my profile when I check on my laptop and when I check my profile from someone else’s phone. But, when I check my pr...

Casual Listener

Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows). They have all have updated on my profile when I check on my laptop and when I check my...

h_di5zq7-zewr

Newbie

66892 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

Interesting Bug

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time. I have run into a rather odd bug on my spotify. Every time I play the song "broken" by lovelytheband at EXATLY 1:13 i...

Regular

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time.   I have run into a rather odd bug on my spotify. Every tim...

589 Views

0 replies

0 likes

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Unwanted songs added to my playlist - ANYONE ELSE?!

I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately). If this is a new direction that Spotify is taking by promoting artists by adding songs to your playlist without permission or n...

Regular

I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately).   If this is a new direction that Spotify is taking by promoting ar...

_ic6wzdip-57o

Newbie

25079 Views

12 replies

12 likes

Mac
Windows
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Second Monitor Issue

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts like it's minimised, so i'll click it nothing will hap...

Newbie

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts lik...

1190 Views

0 replies

2 likes

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Can't see the activity feed of the people I follow

I used to be able to see what the friends I follow were listening to.Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore.Can anyone help?

Newbie

I used to be able to see what the friends I follow were listening to. Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore. Ca...

dalrabad

Newbie

15168 Views

33 replies

13 likes

  • 15168 Views
  • 33 replies
  • 13 likes

Solved!! Spotify just do not start (even after new installation)

PlanPremiumCountrySpainDeviceNotebook Toshiba Satellite Pro 50Operatin SystemWindows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar but Spotify just do not start and evrything start to run slow. (See pics)I installed it new, che...

Casual Listener

Plan Premium Country Spain Device Notebook Toshiba Satellite Pro 50 Operatin System Windows 10     Hi everybody,   when i lunch Spotify i see the icon in the task bar ...

Loxer

Community Legend

1832 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Album picture preview

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueA picture preview of the album cover used to be featured in the lower left of the Spotify desktop app where the song and artist names are listed. I currently hav...

Newbie

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue A picture preview of the album cover used to be featured in the lower left of th...

butler1233

Music Fan

5779 Views

6 replies

6 likes

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  • 6 replies
  • 6 likes

Search history

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my previous queries.

Newbie

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my...

i5eil8e9-y_77

Newbie

10822 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...

Loxer

Community Legend

5137 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

Newbie

Plan Student Country Belgium    Operating System Windows 10  My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...

582 Views

0 replies

1 likes

  • 582 Views
  • 0 replies
  • 1 likes