Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15322 Views
113 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2386 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5595 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry DevicePCOperating SystemW10Pro My Question or Issue After the player finishes playing the local Mp3 track it shows "unable to play this track error" and stops there untill i choose a different track manually from the list. it plays...
Plan Premium Country Device PC Operating System W10Pro My Question or Issue After the player finishes playing the local Mp3 track it shows "unable to play this track err...
Roadie
1124 Views
5 replies
0 likes
PlanFree/PremiumCountry USDevicePCOperating SystemWindows 8.1 Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thumbs down does nothing. what am I doing wrong?
Plan Free/Premium Country US Device PC Operating System Windows 8.1 Hi all, I new to spotify and I'm having an issue. The thumbs up saves the current song to my library, and thu...
Community Legend
568 Views
1 replies
0 likes
Bonjour,J'ai Spotify Premium pendant 3 mois sur mon PC sous Windows 10.J'ai 2 soucis dès le démarrage de l'application car je ne peux pas voir le flux d'amis, un message 'Impossible de voir le flux d'amis' apparaît.J'ai également un soucis pour lance...
Bonjour, J'ai Spotify Premium pendant 3 mois sur mon PC sous Windows 10. J'ai 2 soucis dès le démarrage de l'application car je ne peux pas voir le flux d'amis, un message 'Impossible de voir le fl...
Roadie
1273 Views
1 replies
3 likes
PlanPremiumCountry UKDevice(Samsung Galaxy S9)Operating System(Windows 7)My Question or Issue Was working fine until today, every track starts playing fine then after 10 seconds starts to skip like a broken record with the timeline jumping all over t...
Plan Premium Country UK Device (Samsung Galaxy S9) Operating System (Windows 7) My Question or Issue Was working fine until today, every track starts playing fine then af...
Regular
1907 Views
2 replies
1 likes
PlanAt the moment, i don't know... Country ITMy Question or IssueHello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money on my card so the payment didn't happen, i received an email notificati...
Plan At the moment, i don't know... Country IT My Question or Issue Hello, had a problem renewing my plan. It was Family with payment on 29th of each month, today i was low on money ...
Casual Listener
544 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10 My Question or Issue Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has already been disabled in the settings.So each time I start my computer, I have to go in the sett...
Device PC Operating System Windows 10 My Question or Issue Spotify's overlay on Windows 10 is enabled after a computer restart (not spotify), even if it has alread...
Community Legend
1812 Views
1 replies
0 likes
hi when i stop my music in spotify, i have no sound anymore everywhere in my desktop (youtube, videos...) so if i want to listen to some videos on youtube, the sound on spotify need to be at 0 and not in pause but it's really annoying. some help?
hi when i stop my music in spotify, i have no sound anymore everywhere in my desktop (youtube, videos...) so if i want to listen to some videos on youtube, the sound on spotify need to be at 0 and no...
Casual Listener
2856 Views
7 replies
3 likes
Spotify Version1.0.83.318.g6c07039dPlanFree CountryItalyDeviceDell Notebook, Iphone 6 Operating SystemWindows 10, Ios 9.3 My Question or IssueI've been using Spotify for at least 2 years and for 3 weeks now My Daily Mix has been missing from Spotify ...
Spotify Version 1.0.83.318.g6c07039d Plan Free Country Italy Device Dell Notebook, Iphone 6 Operating System Windows 10, Ios 9.3 My Question or Issue I've been using Sp...
Regular
804 Views
1 replies
1 likes
PlanPremiumCountry SWEDENDevicePCOperating SystemWindows 10 My Question or Issue Hi, I've a problem with spotify that's really anoying.A few weeks ago Spotify stopped to play songs when I connect a 3.5mm cable to my laptop, this worked before but aft...
Plan Premium Country SWEDEN Device PC Operating System Windows 10 My Question or Issue Hi, I've a problem with spotify that's really anoying. A few week...
Community Legend
1837 Views
3 replies
0 likes
I use Spotify on Windows 10, and only have a free account at the moment. But as the title says, the Daily playlists don't show up, autoplay doesn't work even if I have it enabled, and I can't see the Friend Activity. (it says "Hmm, the Friend Feed fa...
I use Spotify on Windows 10, and only have a free account at the moment. But as the title says, the Daily playlists don't show up, autoplay doesn't work even if I have it enabled, and I...
Casual Listener
2018 Views
5 replies
4 likes
Hello- It plays several tracks and then stops. I see on the player that it has finished playing a track, but did not & will not advance to next track. The player does not respond at all. This happens to most any music I listen to. The only way I get ...
Hello- It plays several tracks and then stops. I see on the player that it has finished playing a track, but did not & will not advance to next track. The player does not respond at a...
Roadie
1146 Views
4 replies
0 likes
PlanFreeCountryUnited StatesDeviceWindows laptopOperating SystemWindows 10 My Question or IssueTitle says it all, but let me tell you what I've tried and explain a little better. Basically, everytime I open up Spotify, my friend feed says "Hmm, the F...
Plan Free Country United States Device Windows laptop Operating System Windows 10 My Question or Issue Title says it all, but let me tell you what I've tried and explain a little bet...
Community Legend
1094 Views
1 replies
0 likes
Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know any fixes? I've tried turning off Normalize volume but it did nothing...
Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know an...
Community Legend
43013 Views
1 replies
10 likes
PlanPremiumCountryCosta Rica Device1+ one and LaptopOperating SystemAndroid 6.0.1 and Windows 10 Issue I start using this app Monday. The first day I like because it recommend me music and the "you daily mix" is awesome. It show me 2 Daily Mix but I ...
Plan Premium Country Costa Rica Device 1+ one and Laptop Operating System Android 6.0.1 and Windows 10 Issue I start using this app Monday. The first day I like because...
Not applicable
1109 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceLenovo YogaBook Operating SystemWindows 10 My Question or IssueDear Community,my Windows 10 app doesn't work. It started about 1 month ago. Ever since, I deinstalled and reinstalled the app (both Windows store and Spoti...
Plan Premium Country Germany Device Lenovo YogaBook Operating System Windows 10 My Question or Issue Dear Community, my Windows 10 app doesn't work. It started about 1 mo...
Casual Listener
1833 Views
5 replies
0 likes
Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I reinstalled spotify to no avail.Im on windows 10, and I have a...
Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I r...
Newbie
38758 Views
33 replies
0 likes
PlanPremiumCountryArgentina DevicePcOperating SystemWindows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selected. The app dont save my selection.
Plan Premium Country Argentina Device Pc Operating System Windows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selec...
Composer
708 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceASUS laptopOperating SystemWindows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the error "Windows cannot access the specified device, path, or file. You may not have ...
Plan Premium Country United States Device ASUS laptop Operating System Windows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the er...
Roadie
1958 Views
2 replies
0 likes
PlanPremium DeviceDesktop PC Operating SystemWindows 10 (64 bit) Have been having this issue for a while now where whenever I change the volume, the desktop overlay using media keys keep coming back even though it's disabled. It usually comes back ev...
Plan Premium Device Desktop PC Operating System Windows 10 (64 bit) Have been having this issue for a while now where whenever I change the volume, the desktop overlay u...
Casual Listener
2323 Views
3 replies
2 likes
PlanFreeCountryUSA DeviceWindows PC, iPhone 6+Operating SystemWindows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artist/album that not only can I not remove from my playlist, but they do not play when I a...
Plan Free Country USA Device Windows PC, iPhone 6+ Operating System Windows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artis...
Music Fan
3233 Views
8 replies
0 likes
