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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1576 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145168 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129936 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10964 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Song Volume Fades to Nothing

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens when Spotify volume is at about 20-30% Any help with th...

Casual Listener

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens...

Agentbunz07

Casual Listener

683 Views

2 replies

0 likes

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Spotify glitching after a new Windows update

I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it.Edit: Yes, I've tried restarting my computer.

Visitor

I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it. Edit:  Yes, I've tried restar...

dduongtf3150

Visitor

4141 Views

11 replies

4 likes

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  • 4 likes

song is not available

for about last 5-6 days, when i want to listen music from spotify, it always says "this song isn't available..." my internet works and i'm not trying to listen spotify on offline mode. how can i fix this problem?

Newbie

for about last 5-6 days, when i want to listen music from spotify, it always says "this song isn't available..." my internet works and i'm not trying to listen spotify on offline mode. how can i...

289 Views

0 replies

1 likes

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Music changes before song ends

Every song i play it never finishes. it changes to next song half way to 75% of the way through. I have premium, I have cleared cookies and cache, im using google chrome on my internet browser, i have restarted google chrome, restarted the computer a...

Newbie

Every song i play it never finishes. it changes to next song half way to 75% of the way through. I have premium, I have cleared cookies and cache, im using google chrome on my internet browser, i hav...

CohanPlayz

Music Fan

608 Views

1 replies

0 likes

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Spotify application not responding!

Whenever i log on to Spotify it says "The Spotify application is not responding." I get it every time when i try to log on. Also i got some other errors. ever since the newest update spotify has been crazy wierd. when i click the x button to close sp...

Music Fan

Whenever i log on to Spotify it says "The Spotify application is not responding." I get it every time when i try to log on. Also i got some other errors. ever since the newest update spotify has been...

CohanPlayz

Music Fan

1146 Views

1 replies

0 likes

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  • 1 replies
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Friend Activity not live

Is anyone else having issues that the Friend activity isn't live?  

Newbie

Is anyone else having issues that the Friend activity isn't live?  

joolstunes

Casual Listener

1279 Views

9 replies

5 likes

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  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Re-arranging songs in a playlist

I've been seraching for a function to be able to re-arrange songs in a playlist. I've read posts which say you should be able to drag each song with the left mouse button but it doesn't work. It's extremely frustrating as I need to create playlists f...

Casual Listener

I've been seraching for a function to be able to re-arrange songs in a playlist. I've read posts which say you should be able to drag each song with the left mouse button but it doesn't work. It's ex...

Kiril

Moderator

2247 Views

10 replies

0 likes

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One big local file can't be put into a playlist

I have spotify premium and have downloaded a 50 minute mp3 file which I would like to put into a playlist. It appears in my local files list but is denied entry into a playlist whereas, other songs in my local files list can be put into playlists. Is...

Casual Listener

I have spotify premium and have downloaded a 50 minute mp3 file which I would like to put into a playlist. It appears in my local files list but is denied entry into a playlist whereas, other songs i...

362 Views

0 replies

0 likes

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Shuffle disabled after every update

I want shuffle to be active, always. But after every update (same for android as for desktop) shuffle being disabled and I need to enable it again. This issue is now really old and my though was that Spotify will fix it. But they never do. What the h...

Casual Listener

I want shuffle to be active, always. But after every update (same for android as for desktop) shuffle being disabled and I need to enable it again. This issue is now really old and my though was that...

b3astie

Casual Listener

477 Views

1 replies

0 likes

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Was getting "offline error code 4", now worse.

Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message. I found a few threads, tried all sorts of sketchy half-hearted workarounds (I should not have to modify my network settings that work p...

Casual Listener

Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message.  I found a few threads, tried all sorts of sketchy half-hearted workarounds (I ...

Dainbramage77

Casual Listener

1217 Views

3 replies

1 likes

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  • 1 likes

Spotify local files problem

I have this problem since long time ago, at the begin it don't bother me but it start to anoying me.A few years ago I linked my local music files in an old pc but when I got a new one, the songs shows in my playlist but I can't played and neither rem...

Newbie

I have this problem since long time ago, at the begin it don't bother me but it start to anoying me. A few years ago I linked my local music files in an old pc but when I got a new one, the songs sh...

SaeedAmmaneh

Regular

729 Views

1 replies

0 likes

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don't have daily mixes

hey, i have been using spotify for a week or two, at the first day i had the usual 3 daily mixes, a day later until now, i have none. even if i search daily mix it finds the mixes and nothing in them.i have premuim.. how to solve?!

Newbie

hey, i have been using spotify for a week or two, at the first day i had the usual 3 daily mixes, a day later until now, i have none. even if i search daily mix it finds the mixes and nothing in them...

522 Views

0 replies

0 likes

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What's new in 1.0.80.474.gef6b503e?

Spotify just updated to 1.0.80.474.gef6b503e. Where's the change log?

Visitor

Spotify just updated to 1.0.80.474.gef6b503e. Where's the change log?

Sebasty

Community Legend

4020 Views

10 replies

3 likes

changelog
patch
Update
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Solved!! What's new?

What's new with Spotify version: 1.0.80.474? I really don't see the difference. If there is a "What's New" link for Spotify, please type it in (I know about how to check for viruses in links so don't even try, I am going to a computer networking trad...

Roadie

What's new with Spotify version: 1.0.80.474? I really don't see the difference. If there is a "What's New" link for Spotify, please type it in (I know about how to check for viruses in links so ...

karma_police_19

Music Fan

1122 Views

2 replies

0 likes

1.0.80.474
Desktop
Spotify Version
v1.0.80.474
version
What's new
Windows
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Lyrics, Rotating album art, music videos, really anything other then one album showing on 3 screens

Afternoon,Sorry if this has been answered I can't find an updated thread anywhere. I just setup Spotify premium service and I think I messed something up.My mobile app on galaxy s7 works fine. No issues I was able to get my own music playlist and all...

Casual Listener

Afternoon, Sorry if this has been answered I can't find an updated thread anywhere. I just setup Spotify premium service and I think I messed something up. My mobile app on galaxy s7 works fine. No...

679 Views

0 replies

1 likes

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Favorited songs list is losing songs

Hi,I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and I can't find most of them. Yesterday I was playing musi...

Casual Listener

Hi, I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and ...

BCZ

Casual Listener

823 Views

2 replies

0 likes

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Echo Nest can't find playlists.

I can see them in spotify but everytime I log into sort my music no playlists found message. Help !

Newbie

 I can see them in spotify but everytime I log into sort my music no playlists found message. Help !

1333 Views

0 replies

0 likes

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Scrobbling doesn't work after update

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles afterwards.

Roadie

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles aft...

karma_police_19

Music Fan

1660 Views

10 replies

15 likes

  • 1660 Views
  • 10 replies
  • 15 likes

Podcasts return to the same position after literally 5 seconds

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing it. I've reinstalled spotify, restarted computer, d...

Newbie

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing ...

347 Views

0 replies

1 likes

  • 347 Views
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playlist not getting downloaded over pptp VPN connection

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i can't download my playlists and spotify app says "wai...

Newbie

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i ca...

346 Views

0 replies

0 likes

  • 346 Views
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