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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80204 Views

40 replies

68 likes

  • 80204 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769467 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16445 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Superuser Contribution Problemas al reproducir CANCIONES EXPLICITAS

Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??

Newbie

Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??

Alfredo

Roadie

1378 Views

1 replies

0 likes

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Suddenly, "this song is not available" for all songs, over HDMI

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, reporting the error "this song is not available..." for a...

Newbie

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, report...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Bug] Spotify forgets player state while rebooting with "close to tray" enabled

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progress when Windows reboots. Normally you would be able to ...

Casual Listener

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64 When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progre...

user091214

Casual Listener

1273 Views

4 replies

5 likes

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  • 4 replies
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"Publish my activity on Spotify" not working

For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled, and "Publish activity" is on.

Casual Listener

For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled,...

syocrew6

Casual Listener

4446 Views

29 replies

17 likes

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  • 29 replies
  • 17 likes

Spotify doesn't play sound, skips songs, doesn't show in volume mixer

PlanFamilyCountry UKDeviceHP Pavilion g6Operating SystemWin 10 My Question or IssueAs said in the topic, Spotify doesn't want to play any music, it skips the Spotify streamed music, and doesn't let me play local files. Additionally, I noticed it does...

Casual Listener

Plan Family Country  UK Device HP Pavilion g6 Operating System Win 10   My Question or Issue As said in the topic, Spotify doesn't want to play any music, it skips the Spotify str...

Trinagan

Casual Listener

760 Views

1 replies

0 likes

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  • 1 replies
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friend feed is not update

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...

Visitor

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago     Plan Premium Co...

user-removed

Not applicable

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Playlist gone

Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers

Casual Listener

Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ?   cheers 

jsannn

Community Legend

552 Views

1 replies

0 likes

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  • 1 replies
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Can't access on windows 10 app

PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...

Casual Listener

Plan Premium Country Paraguay   Operating System Windows 10   My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...

Sashkaz

Casual Listener

980 Views

5 replies

0 likes

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Playing songs between windows and galaxy phone

Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now.I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switch with choosing to play through PC.But lately I switch to windows and the song...

Newbie

    Hi guys   I have a premium account, I've used Spotify heavily over for around 5 years now. I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switc...

Sashkaz

Casual Listener

596 Views

1 replies

0 likes

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Superuser Contribution Cannot play one album even it can show on my library

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...

Newbie

  Plan Premium Country  Australia Device Desktop Operating System Windows 10   My Question or Issue  Hello Spotify team, I have an issue with the Spotify desktop a...

Alfredo

Roadie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Cannot change my profile picture

I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?

Visitor

I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?

x-_qmhagrcrt

Newbie

444109 Views

162 replies

8 likes

Windows
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  • 162 replies
  • 8 likes

Headset hot keys AND overlay

Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem.I hate the overlay so i have it turned off, recently I've noticed that it doesnt stay turned off...

Casual Listener

  Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224   This used to work fine, but since the latest update I've noticed I have a problem. I hate the overlay so...

776 Views

0 replies

1 likes

win 10
Wireless headset
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W10 + Spotify APP

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...

Regular

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...

h-70k_fylesst

Casual Listener

1251 Views

5 replies

0 likes

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Can't add all from Spotify playlist to personal playlist

PlanPremium Operating SystemWindows 8.1 My Question or IssueToday I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own playlists. By "Spotify playlist" I mean playlists that are "By Spotify". T...

Regular

Plan Premium   Operating System Windows 8.1   My Question or Issue Today I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own...

qq8-8ct_cs4lk

Regular

815 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Scrobbling local files

PlanPremiumCountry IsraelDeviceDell laptopOperating SystemWindows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on windows. It works on android for me (after updating, before it posed a similiar problem) but still...

Regular

Plan Premium Country  Israel Device Dell laptop Operating System Windows 10   My Question or Issue   Spotify (1.0.82) does not scroblle local files (nly local) on window...

419 Views

0 replies

1 likes

  • 419 Views
  • 0 replies
  • 1 likes

Can't Purchase Premium

PlanFreeCountryUSADevicePC (Desktop)Operating SystemWindows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through my browser (Google Chrome) using my PayPal balance, however, when I attempt to c...

Newbie

Plan Free Country USA Device PC (Desktop) Operating System Windows 10 (Version 1709) OS Build 16299.431   My Question or Issue  I am attempting to purchase Spotify Premium through...

313 Views

0 replies

0 likes

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Superuser Contribution Bugs

Hello since few updates ago there are a few bugs in Spotify client.1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maximaze again, it changes to black, but still it is not ...

Music Fan

Hello since few updates ago there are a few bugs in Spotify client. 1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maxi...

Alfredo

Roadie

1137 Views

5 replies

0 likes

  • 1137 Views
  • 5 replies
  • 0 likes

Ad won't play, no music

PlanFree/Country DeviceLaptop PCOperating SystemWindows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the music would continue after the ad. Only the ad is not playing, no matter the song I sele...

Newbie

Plan Free/ Country   Device Laptop PC Operating System Windows 10   My Question or Issue   One day as I was listening to my music it just stopped. I checked and it said the ...

675 Views

0 replies

1 likes

  • 675 Views
  • 0 replies
  • 1 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update

Casual Listener

Plan Premium Country UK Device Custom PC Operating System Windows   My Question or Issue  Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...

Loxer

Community Legend

1139 Views

1 replies

0 likes

  • 1139 Views
  • 1 replies
  • 0 likes

Disliked songs started playing again. (Premium)

PlanPremium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up until a few minutes ago. The like and dislike buttons disappeared and the...

Casual Listener

Plan Premium   My Question or Issue  I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up unti...

Loxer

Community Legend

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes