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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1685 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145683 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130622 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10989 Views

1 replies

6 likes

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  • 6 likes

Scrobbling doesn't work after update

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles afterwards.

Roadie

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles aft...

karma_police_19

Music Fan

1663 Views

10 replies

15 likes

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Podcasts return to the same position after literally 5 seconds

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing it. I've reinstalled spotify, restarted computer, d...

Newbie

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing ...

347 Views

0 replies

1 likes

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playlist not getting downloaded over pptp VPN connection

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i can't download my playlists and spotify app says "wai...

Newbie

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i ca...

349 Views

0 replies

0 likes

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Show Top Artist Tab Turns Off

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app.

Newbie

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app. 

297 Views

0 replies

0 likes

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Spotify Bugs when maximized in windows 10

There is nothing to tell, just this image to show.Any suggestion?

Newbie

There is nothing to tell, just this image to show. Any suggestion?

Sirisli

Casual Listener

726 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Spotify lowers soundquality when switching windows

Hi! So i'll try and explain this as good as I can since the problem is quite weird. I have Spotify open on a second monitor, when the Spotify window is selected (changing songs, switching playlists or just having it marked) the sound is the way it sh...

Casual Listener

Hi!  So i'll try and explain this as good as I can since the problem is quite weird.    I have Spotify open on a second monitor, when the Spotify window is selected (changing song...

frEz1

Casual Listener

3687 Views

4 replies

0 likes

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Nuvo player and Spotify

When streaming music with Spotify on my Nuvo player the music randomly stops playing. I then have to open the app and push the play button again. This happens at least 10 times a day. When streaming music with Deezer or TuneIn on my Nuvo player there...

Newbie

When streaming music with Spotify on my Nuvo player the music randomly stops playing. I then have to open the app and push the play button again. This happens at least 10 times a day. When streaming ...

johnp3

Casual Listener

1645 Views

2 replies

1 likes

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very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

Casual Listener

Hello everyone,    May  I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...

Sebasty

Community Legend

7602 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

Casual Listener

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...

XSCB

Casual Listener

1059 Views

2 replies

0 likes

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W10 Store App is using 75% CPU when displaying banner

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!

Casual Listener

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!  

mkrpl

Casual Listener

915 Views

1 replies

2 likes

banner
cpu load
cpu usage
Store App
W10
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Bring back use of arrow keys for navigating folders

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided we didn't want anymore. I see we can still step thro...

Roadie

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided w...

365 Views

0 replies

0 likes

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Media keys wont control Spotify

Hi,My media keys have stopped working with Spotify.I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media keys control Spotify.Now even if I have the Spotify window open...

Newbie

Hi, My media keys have stopped working with Spotify. I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media k...

510 Views

0 replies

0 likes

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Spotify Window not resizing correctly

After the Windows April Update, the Spotify window does not size correctly. When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different ways Also when snapping the window it doesn't fully cover the screen....

Music Fan

After the Windows April Update, the Spotify window does not size correctly.   When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different...

Krosiz1

Newbie

3752 Views

6 replies

12 likes

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"This song is not available if you have the file on your computer you can import it"

On my laptop no songs will play and everytime I try I get the above error message.Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but wont play from my laptop to my laptop, and I don't know ...

Newbie

On my laptop no songs will play and everytime I try I get the above error message. Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but won...

thijshagoort

Casual Listener

684 Views

3 replies

0 likes

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music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

Casual Listener

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it.   Once it starts, it does it for ever...

khush37

Casual Listener

1373 Views

6 replies

0 likes

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Superuser Contribution Nothing happens when I press play

New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing. I've tried clearing cache/cookies, and no change. Any i...

Newbie

New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing....

Eni

Moderator

4448 Views

7 replies

3 likes

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Solved!! app keeps crashing

Hey! my spotify app on windows keep crashing... any idea? 

Visitor

Hey! my spotify app on windows keep crashing... any idea? 

user-removed

Not applicable

5921 Views

3 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

Hi there, I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account.Problem is that music stops playing from time to time.. and than I have to restart the device or click few times on the play/pause (windows app) for it to resume pla...

Newbie

Hi there,   I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account. Problem is that music stops playing from time to time.. and than I have to restart the device or cl...

utopia70

Music Fan

658 Views

1 replies

2 likes

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  • 1 replies
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Solved!! latest version of Spotify desktop?

Hi !I just would like to know what is the latest version of the Spotify app for Windows 8.1I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one?Thanks.

Roadie

Hi ! I just would like to know what is the latest version of the Spotify app for Windows 8.1 I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one? Thanks. 🙂

S3ndG

Roadie

4323 Views

3 replies

0 likes

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Superuser Contribution Songs randomly skipping

So I've been using Spotify for a while (despite never using the community portion of it but I guess I'll have to now) and I've noticed a strange glitch on the web player. Certain songs are not working and are just skipped entirely, an example being: ...

Regular

So I've been using Spotify for a while (despite never using the community portion of it but I guess I'll have to now) and I've noticed a strange glitch on the web player. Certain songs are not workin...

Sled_Deddson

Regular

3089 Views

4 replies

1 likes

  • 3089 Views
  • 4 replies
  • 1 likes