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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1831 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147416 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132586 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11103 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Media keys wont control Spotify

Hi,My media keys have stopped working with Spotify.I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media keys control Spotify.Now even if I have the Spotify window open...

Newbie

Hi, My media keys have stopped working with Spotify. I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media k...

513 Views

0 replies

0 likes

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Spotify Window not resizing correctly

After the Windows April Update, the Spotify window does not size correctly. When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different ways Also when snapping the window it doesn't fully cover the screen....

Music Fan

After the Windows April Update, the Spotify window does not size correctly.   When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different...

Krosiz1

Newbie

3760 Views

6 replies

12 likes

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  • 6 replies
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"This song is not available if you have the file on your computer you can import it"

On my laptop no songs will play and everytime I try I get the above error message.Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but wont play from my laptop to my laptop, and I don't know ...

Newbie

On my laptop no songs will play and everytime I try I get the above error message. Spotify works fine on my other devices and can it can play through say my phone on my laptop and visa versa but won...

thijshagoort

Casual Listener

692 Views

3 replies

0 likes

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music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

Casual Listener

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it.   Once it starts, it does it for ever...

khush37

Casual Listener

1376 Views

6 replies

0 likes

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Superuser Contribution Nothing happens when I press play

New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing. I've tried clearing cache/cookies, and no change. Any i...

Newbie

New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing....

Eni

Moderator

4512 Views

7 replies

3 likes

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Solved!! app keeps crashing

Hey! my spotify app on windows keep crashing... any idea? 

Visitor

Hey! my spotify app on windows keep crashing... any idea? 

user-removed

Not applicable

5927 Views

3 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

Hi there, I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account.Problem is that music stops playing from time to time.. and than I have to restart the device or click few times on the play/pause (windows app) for it to resume pla...

Newbie

Hi there,   I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account. Problem is that music stops playing from time to time.. and than I have to restart the device or cl...

utopia70

Music Fan

662 Views

1 replies

2 likes

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Solved!! latest version of Spotify desktop?

Hi !I just would like to know what is the latest version of the Spotify app for Windows 8.1I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one?Thanks.

Roadie

Hi ! I just would like to know what is the latest version of the Spotify app for Windows 8.1 I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one? Thanks. 🙂

S3ndG

Roadie

4338 Views

3 replies

0 likes

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Superuser Contribution Songs randomly skipping

So I've been using Spotify for a while (despite never using the community portion of it but I guess I'll have to now) and I've noticed a strange glitch on the web player. Certain songs are not working and are just skipped entirely, an example being: ...

Regular

So I've been using Spotify for a while (despite never using the community portion of it but I guess I'll have to now) and I've noticed a strange glitch on the web player. Certain songs are not workin...

Sled_Deddson

Regular

3106 Views

4 replies

1 likes

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  • 1 likes

Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

Regular

Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...

KnedlaCZ

Regular

776 Views

3 replies

0 likes

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Superuser Contribution Spotify freezing with ADS

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

Newbie

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

Petya

Community Legend

5376 Views

11 replies

16 likes

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Royal Blood first album and Hole don't work on desktop

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files. I would just like to know if this is a known issue, since these songs still al...

Newbie

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files.   I would just like ...

Sebasty

Community Legend

452 Views

1 replies

0 likes

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Regarding the Premium subscription.

Hello,I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subscription, if there is any chance that I could, in that ...

Newbie

Hello, I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subs...

345 Views

0 replies

0 likes

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Media Keys Help

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify and the game, is there a way to just make media keys ...

Newbie

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify an...

320 Views

0 replies

0 likes

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Song time disappears

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

514 Views

0 replies

0 likes

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Why does song time disappear after a few seconds?

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

336 Views

0 replies

0 likes

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Spotify on my PC is supposedly offline even though I have working connection (Win 7)

When I try to look for my daily mix while on PC, it always tells me that I cannot use this function while offline - the thing is, my PC is connected to the same network as my phone when I'm at home, and on the phone everything is working fine, so thi...

Casual Listener

When I try to look for my daily mix while on PC, it always tells me that I cannot use this function while offline - the thing is, my PC is connected to the same network as my phone when I'm at home, ...

358 Views

0 replies

0 likes

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Artist is greyed out but actually available on Spotify

I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to their artist page and I can listen to their songs....

Newbie

I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to...

1083 Views

0 replies

2 likes

bad by design
bug
greyed out
terrible
unuseable
usability
  • 1083 Views
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  • 2 likes

Spotify on Desktop not connecting to Internet, even though have full connection

Alright, so as the title suggests my Spotify has "offline" for the past few days, and it seems to be a more or less isolated incident on my machine. My OneNote is also having issues with synching, but that is for a different community. I uninstalled ...

Regular

Alright, so as the title suggests my Spotify has "offline" for the past few days, and it seems to be a more or less isolated incident on my machine. My OneNote is also having issues with synching, bu...

590 Views

0 replies

0 likes

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