Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

  • 80216 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769574 Views

503 replies

64 likes

  • 769574 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

  • 16485 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Solved!! Icon?

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10

Regular

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it?      Windows10

Loxer

Community Legend

917 Views

5 replies

0 likes

  • 917 Views
  • 5 replies
  • 0 likes

Playlist isn’t working

My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried restarting my phone and uninstalling and re installing. It’s making me rea...

Newbie

    My Question or Issue  I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Windows 10 app not opening share links

PlanPremiumCountryMexicoDeviceDell Inspiron 15 7567Operating SystemWindows 10 v1803Spotify Client version1.80.474.0 My Question or IssueBefore installing the Windows 10 app, the desktop app was able to open share links from the web. Now when I click ...

Casual Listener

Plan Premium Country Mexico Device Dell Inspiron 15 7567 Operating System Windows 10 v1803 Spotify Client version 1.80.474.0   My Question or Issue Before installing the Windows 10 a...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Display search results directly as list again

Since the new update search results are not directly shown as a list anymore.With the new search long song names get cut off (see the pictures) and additional information like duration, popularity, album and explicitness are not directly shown anymor...

Casual Listener

Since the new update search results are not directly shown as a list anymore. With the new search long song names get cut off (see the pictures) and additional information like duration, popularity,...

brutedawg

Music Fan

1739 Views

1 replies

12 likes

  • 1739 Views
  • 1 replies
  • 12 likes

Desktop App not syncing saved songs that I add to (Your Library/Songs/) from my phone or laptop

PlanPremiumCountry USA DevicePCOperating SystemWindows 7 My Question or Issue I will save (click the +) songs on my phone and laptop. These songs sync and are shown on the phone or laptop, but I can not see them on the desktop. If I add a song from t...

Newbie

Plan Premium Country  USA    Device PC Operating System Windows 7   My Question or Issue  I will save (click the +) songs on my phone and laptop. These songs sync ...

rhinyx

Casual Listener

4815 Views

1 replies

13 likes

  • 4815 Views
  • 1 replies
  • 13 likes

Solved!! Log In with Facebook button not working

I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it shows me that the button is being clicked on, but ...

Newbie

I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...

M4R14

Casual Listener

21363 Views

9 replies

5 likes

  • 21363 Views
  • 9 replies
  • 5 likes

Solved!! Music suddently skipping

I've been using spotify for a while now and without trouble, but last week the music being played started suddently skipping to either the song next to it in the playlist, or some random song from a "top 100 best new songs" kind of playlist that i ne...

Casual Listener

I've been using spotify for a while now and without trouble, but last week the music  being played started suddently skipping to either the song next to it in the playlist, or some random song f...

Loxer

Community Legend

3150 Views

4 replies

0 likes

  • 3150 Views
  • 4 replies
  • 0 likes

Delete song preview while modifying volume level

PlanFreeCountryItaly DeviceHP ZBook G2uOperating SystemWindows 10 My Question or IssueWhile I modify the volume it shows the volume bar and also the songs playing or played. I don't want to see the song since it's unprofessional while I'm sharing my ...

Newbie

Plan Free Country Italy   Device HP ZBook G2u Operating System Windows 10  My Question or Issue While I modify the volume it shows the volume bar and also the songs playing or pla...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in on Desktop (Windows 7)

Spotify UsernamedrrollerPlanFree/PremiumCountry HungaryDeviceDesktopOperating SystemWindows 7 My Question or Issue So. my problem is that I cannot log into the Spotify with Facebook login a neither with username/password combo. I'm not getting any er...

Casual Listener

Spotify Username drroller Plan Free/Premium Country  Hungary Device Desktop Operating System Windows 7   My Question or Issue   So. my problem is that I cannot log into th...

drroller

Casual Listener

909 Views

2 replies

1 likes

  • 909 Views
  • 2 replies
  • 1 likes

Spotify Song Images no longer there

Free Plan - Spotify Free Desktop Just recently after an update the Spotify Song image is no longer there, is there any fix for that?

Newbie

Free Plan - Spotify Free Desktop  Just recently after an update the Spotify Song image is no longer there, is there any fix for that?

teo13g

Roadie

922 Views

2 replies

4 likes

  • 922 Views
  • 2 replies
  • 4 likes

No matter how many times I press the shuffle button, it always plays the few songs of this album...

No matter how many times I press the shuffle button, it always plays the few songs of this album... The playlist is huge, and I already unsaved an album a while ago because it was playing songs from that album too much. Not that that is connected, bu...

Music Fan

No matter how many times I press the shuffle button, it always plays the few songs of this album... The playlist is huge, and I already unsaved an album a while ago because it was playing songs from ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

update spotify then error now lost my download song

PlanPremiumCountry IndonesiaDevice(notebook)Operating System(Windows 10) My Question or Issue im just update my spotify, after that my notebook freeze after my spotify open when startup which is i disable it. and now, i lost my download song. how it ...

Newbie

Plan Premium Country  Indonesia Device (notebook) Operating System (Windows 10)   My Question or Issue  im just update my spotify, after that my notebook freeze after my spot...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Error Windows 10 - Please HELP!

PlanFree/PremiumCountry DeviceWINDOWS 10Operating SystemWINDOWS 10 My Question or Issue

Casual Listener

Plan Free/Premium Country   Device WINDOWS 10 Operating System WINDOWS 10   My Question or Issue  

-4p_as24q01jg

Casual Listener

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Suddenly can't find users

PlanFree/PremiumCountry Device(iPhone 6, Operating SystemWindows My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 6,  Operating System Windows    My Question or Issue  

651 Views

0 replies

0 likes

disappeared
Search
  • 651 Views
  • 0 replies
  • 0 likes

can't launch spotify after moving spotify folder and linked it with symbolic link

PlanFreeCountry Czech republicDevicePCOperating SystemWindows 10 PRO 64bit My Question or Issue I moved spotify folder and linked it with symbolic link, now i can't launch spotify, because icon doesn't work anymore and there is no spotify.exe in spot...

Regular

Plan Free Country  Czech republic Device PC Operating System Windows 10 PRO 64bit   My Question or Issue  I moved spotify folder and linked it with symbolic link, now i can't...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

After latest desktop update, play won't resume after pause, app updates slowly

PlanPremiumCountryUSADeviceLenovo ThinkPadOperating SystemWindows 7 Pro (64-bit) My Question or IssueI updated to version 1.0.82.447.g975ad224 of the Spotify desktop controller today, and since then, the Play button doesn't work. This has happened tw...

Regular

Plan Premium Country USA Device Lenovo ThinkPad Operating System Windows 7 Pro (64-bit)   My Question or Issue I updated to version 1.0.82.447.g975ad224 of the Spotify desktop controll...

jorgestar29

Casual Listener

1021 Views

1 replies

2 likes

  • 1021 Views
  • 1 replies
  • 2 likes

Lack of new album under the New Releases from artists I follow

PlanPremiumOperating SystemWindows 10CountryPoland My Question or IssueHi,Please help me understand how New Releases works. For example, I follow John Williams (composer) and this year his profile has released two albums but last album I see under th...

Casual Listener

Plan Premium Operating System Windows 10 Country Poland  My Question or Issue Hi, Please help me understand how New Releases works. For example, I follow John Williams (composer) and thi...

mariustholen

Music Fan

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Downloading new version fails

Plan:PremiumCountry: Denmark Device: DesktopOperating System: Windows 10 My Question or Issue:While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was ready for download. After a little while I was told that Spotify now was...

Casual Listener

Plan:Premium Country: Denmark  Device: Desktop Operating System: Windows 10  My Question or Issue: While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was r...

user-removed

Not applicable

1423 Views

10 replies

0 likes

  • 1423 Views
  • 10 replies
  • 0 likes

Sharing of facebook - Player

PlanPremiumCountryChileDeviceDesktopOperating SystemW10 My Question or IssueWhen I shared songs on Facebook, they used to have an associated player.Now when sharing songs, it displays a static image instead of the player.

Casual Listener

Plan Premium Country Chile Device Desktop Operating System W10   My Question or Issue When I shared songs on Facebook, they used to have an associated player. Now when sharing songs, ...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes