Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80257 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
769995 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
16564 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine. Now it seems to be spinning (trying to connect) constantly. My playlists will play one song and then revert back to the m...
I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine. Now it seems to be spinning (trying to connect) constant...
Roadie
1069 Views
1 replies
0 likes
I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?
I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?
Newbie
11631 Views
6 replies
5 likes
I am trying to listen to Spotify through the web player at open.spotify.com. I have an account, THAT I PAY FOR (student), and it refuses to work on the stupid desktop at my work. I can get it to work on my phone (Samsung Galaxy S7). And every post I'...
I am trying to listen to Spotify through the web player at open.spotify.com. I have an account, THAT I PAY FOR (student), and it refuses to work on the stupid desktop at my work. I can get it to work...
Casual Listener
805 Views
1 replies
1 likes
Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...
Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...
1293 Views
0 replies
22 likes
the annoying banner is back, even though the option is off win10, app version 1.0.82.447.g975ad224
the annoying banner is back, even though the option is off 😞 win10, app version 1.0.82.447.g975ad224
Casual Listener
823 Views
2 replies
1 likes
First, this question is asked here but it won't let me reply The issue I have is I imported several playlists from itunes several years ago, recently these songs have become grayed out and unplayable in the playlist (on both windows and my iPhone), h...
First, this question is asked here but it won't let me reply The issue I have is I imported several playlists from itunes several years ago, recently these songs have become grayed out and u...
Regular
1667 Views
2 replies
10 likes
I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section. I'm wondering do aritists have control to hide certain playlists?
I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section. I'm wondering do aritists have control to hide ce...
547 Views
0 replies
0 likes
Hello, I tried to find other users' profiles by using the search function. I tried to search them by putting in the form "spotify:user:username" and put the real username (f.e. JohnDoe) but this doesn't work. Is the fact I have a free account the rea...
Hello, I tried to find other users' profiles by using the search function. I tried to search them by putting in the form "spotify:user:username" and put the real username (f.e. JohnDoe) but ...
Spotify Star
6722 Views
15 replies
0 likes
PlanPremiumCountryUSA DeviceWorkstationOperating SystemWIndows 7 My Question or IssueI can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I can't unfollow it. I've logged out and back in, and it doesn't work. Thoughts?
Plan Premium Country USA Device Workstation Operating System WIndows 7 My Question or Issue I can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I c...
Casual Listener
541 Views
1 replies
0 likes
PlanFreeCountry NZDevicePC, Windows 10 My Question or IssueI'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocker, changed my default browser to IE, but nothing has worked.
Plan Free Country NZ Device PC, Windows 10 My Question or Issue I'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocke...
Not applicable
649 Views
1 replies
0 likes
Hi, this playlist has a feature when songs starting at specific time https://open.spotify.com/user/spotify/playlist/5rJNwG9BImUMYDrN5D3aUi Can you turn on this function for normal users (Not only for DJs like Skrillex)? TNX
Hi, this playlist has a feature when songs starting at specific time https://open.spotify.com/user/spotify/playlist/5rJNwG9BImUMYDrN5D3aUi Can you turn on this function for normal users...
Newbie
40126 Views
10 replies
30 likes
PlanFreeCountryMY Device(HP 14-bw019AX)Operating System(Windows 10) My Question or IssueI'm having a problems where my Spotify always crash or close immedietly everytime I press play on this particular song. It's like I click 'exit' on the 'play' but...
Plan Free Country MY Device (HP 14-bw019AX) Operating System (Windows 10) My Question or Issue I'm having a problems where my Spotify always crash or close immedietly everytime...
Casual Listener
1002 Views
2 replies
0 likes
I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next. I've already tried installing new codecs, installing quicktime,...
I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next. ...
1317 Views
0 replies
2 likes
I've accidentaly pressed thumbs up for a song that I don't like, and now I'm stuck, because I can't unlike it and this problem is from 2012, what the actual **bleep**? Spotify, please fix this, this is madness...
I've accidentaly pressed thumbs up for a song that I don't like, and now I'm stuck, because I can't unlike it and this problem is from 2012, what the actual **bleep**? Spotify, please fix this, this ...
Casual Listener
20829 Views
8 replies
9 likes
PlanFree/Premium Operating SystemWindows 10 My Question or IssueFor all of those who are trying to install the original version of spotify,as a traditional program I mean, and it ends up converting/"migrating the data" to the Microsoft store version....
Plan Free/Premium Operating System Windows 10 My Question or Issue For all of those who are trying to install the original version of spotify,as a traditional progr...
2442 Views
0 replies
4 likes
.PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or Issue Spotify has stopped playing on my web browser. I've tried everything from signing in and out, resetting passwords and signing out everywhere and all it has managed to ...
. Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Spotify has stopped playing on my web browser. I've tried everything from signi...
Casual Listener
865 Views
2 replies
0 likes
PlanPremiumCountryGermanyOperating SystemWindows 10 PlaylistHype My Question or Issue Hi,i can't understand my problem. When i'm listening to my playlists, which i created for myself, the crossfade function (off) works correctly.But when i'm listenin...
Plan Premium Country Germany Operating System Windows 10 Playlist Hype My Question or Issue Hi, i can't understand my problem. When i'm listening to m...
Composer
816 Views
1 replies
0 likes
Hello For some reason I cannot login to Spotify from my desktop.. The internet works fine, but when I go to the login page and enter my username and password the entire screen fades and everything just freezes?? Please Help!! It has been frozen for t...
Hello For some reason I cannot login to Spotify from my desktop.. The internet works fine, but when I go to the login page and enter my username and password the entire screen fa...
Casual Listener
12288 Views
20 replies
12 likes
Can we have support for the Back/Forward button found on many mice? I find it rather cumbersome to move the mouse to one of the 2 little arrow button on the top left part of the desktop application when you want to go back/forward.
Can we have support for the Back/Forward button found on many mice? I find it rather cumbersome to move the mouse to one of the 2 little arrow button on the top left part of the desktop application w...
Music Fan
7787 Views
9 replies
5 likes
PlanPremiumCountryNew Zealand DeviceLaptopOperating SystemWindows 10 My Question or IssueI search for an album and choose to play it. Spotify plays the first song, and then goes on to some other random song (NOT from the album) instead of the next so...
Plan Premium Country New Zealand Device Laptop Operating System Windows 10 My Question or Issue I search for an album and choose to play it. Spotify plays the first s...
327 Views
0 replies
0 likes
