Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70924 Views
79 replies
27 likes

70924 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
tunaman_jim
Music Fan
86984 Views
281 replies
22 likes

86984 Views
281 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6287 Views
1 replies
6 likes

6287 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146692 Views
0 replies
26 likes
Mac
Windows

146692 Views
0 replies
26 likes

Superuser Contribution Windows 10 and Power Management

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. That is, it is not honouring the "Put the computer to sleep" setting...

user-removed
Visitor
I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. &nb...
2015-08-10 5:03:22 AM
2018-05-18 12:10:57 PM
meahtenoha
Spotify
26142 Views
15 replies
27 likes
Windows

26142 Views
15 replies
27 likes

music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

Calvert600
Casual Listener
I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for ever...
2018-05-07 7:03:18 PM
2018-05-18 11:57:55 AM
khush37
Casual Listener
1136 Views
6 replies
0 likes

1136 Views
6 replies
0 likes

[bug] Can't play current song when changing audio output

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking station). When I start playing music, it's fine, but wh...

adamjezek98
Regular
I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking stat...
2016-12-25 12:50:47 PM
2018-05-18 10:58:58 AM
b8i
Music Fan
6485 Views
7 replies
34 likes
Windows

6485 Views
7 replies
34 likes

Historical queue keeps returning

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I restart my computer and Spotify and put on an album, th...

balumcarnes
Casual Listener
Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I rest...
2018-05-18 10:54:22 AM
713 Views
0 replies
13 likes

713 Views
0 replies
13 likes

All Local Files Grayed Out/Unavailable

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...

Maidvelia
Casual Listener
All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...
2018-02-07 10:17:19 AM
2018-05-18 6:05:10 AM
mjoleszczak
Regular
1569 Views
5 replies
1 likes

1569 Views
5 replies
1 likes

Volume Control On a second Device

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Laptop! I'm hoping in the future you would add this feat...

jamie_ng
Newbie
Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Lapto...
2018-05-18 5:55:30 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Spotify not updating my/my friends activity

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my friends when they use the app on their mobiles, but ...

MarkyMark_
Newbie
For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my f...
2018-05-11 1:39:35 PM
2018-05-18 4:10:03 AM
kokopeli
Newbie
4862 Views
19 replies
39 likes

4862 Views
19 replies
39 likes

Video playing upside down in Windows Spotify Client (1.0.80.474.gef6b503e)

Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e)Windows 10 Operating SystemUser Account: barezinaIncident Date: (approx) 2018-05-12 00:25:00 UTC.Description: User played the song 'No Tears to Cry - Ariana Grande', and the video played in th...

barezina
Newbie
Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e) Windows 10 Operating System User Account: barezina Incident Date: (approx) 2018-05-12 00:25:00 UTC. Description: User played t...
2018-05-12 2:48:05 AM
2018-05-18 3:50:46 AM
user-removed
Not applicable
529 Views
1 replies
1 likes

529 Views
1 replies
1 likes

A Windows Store installation of Spotify was found in your system.

I'm trying to install spotify desktop version (not windows store app) and cannot do it.I get this error. "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store" I ha...

Eikido
Music Fan
I'm trying to install spotify desktop version (not windows store app) and cannot do it. I get this error. "A Windows Store installation of Spotify was found in your system. Pl...
2018-03-13 1:31:25 PM
2018-05-18 1:55:46 AM
MasicoreLord
Casual Listener
30197 Views
4 replies
6 likes

30197 Views
4 replies
6 likes

Superuser Contribution How to Clear Queue?

I am currently not able to clear my que. What can I do to fix this?

5Flux
Casual Listener
I am currently not able to clear my que. What can I do to fix this?
2018-05-16 12:03:34 AM
2018-05-17 12:42:41 AM
5Flux
Casual Listener
903 Views
2 replies
0 likes

903 Views
2 replies
0 likes

Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

RealAnomaly
Casual Listener
For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes ...
2018-05-17 2:28:42 PM
2018-05-17 10:55:13 PM
Luke
Spotify Star
972 Views
1 replies
0 likes
Free

972 Views
1 replies
0 likes

Can't see my friends activity or they can't see mine

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

Diego77Blaze
Newbie
So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!
2018-05-15 7:27:06 PM
2018-05-17 10:53:23 PM
user-removed
Not applicable
1716 Views
7 replies
5 likes

1716 Views
7 replies
5 likes

Radio doesn't work

I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...

imtheo2329
Casual Listener
I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...
2018-05-14 11:15:15 PM
2018-05-17 9:30:08 PM
user-removed
Not applicable
1201 Views
5 replies
0 likes

1201 Views
5 replies
0 likes

The Mars Volta Viscera Eyes Wrong Version

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song and not the album version. This problem seems relati...

Andromeda151
Casual Listener
Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song a...
2018-05-17 5:24:30 AM
2018-05-17 7:43:20 PM
Andromeda151
Casual Listener
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Problema Feed Amici

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostante il fatto che ascoltano musica abitualmente).Il mi...

1497437130
Newbie
Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostant...
2018-05-17 10:59:43 AM
2018-05-17 6:45:36 PM
simona_
Casual Listener
7133 Views
1 replies
6 likes

7133 Views
1 replies
6 likes

Spotify Hi-Fi

Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to finally ...

badbrainmagic
Casual Listener
Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list...
2018-05-17 4:57:03 PM
575 Views
0 replies
0 likes

575 Views
0 replies
0 likes

Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Fishirboy
Newbie
So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...
2018-05-16 10:36:36 PM
2018-05-17 3:51:01 PM
JackBeau
Composer
62864 Views
1 replies
1 likes

62864 Views
1 replies
1 likes

Struggling to Scrobble/last.fm from spotify

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested trying to put spotify in private mode, offline mode, signing...

Oliveeeeeeeeer
Casual Listener
Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested ...
2018-05-17 1:18:47 PM
2018-05-17 2:42:23 PM
Oliveeeeeeeeer
Casual Listener
4951 Views
2 replies
2 likes

4951 Views
2 replies
2 likes

Web Player don't work

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page...Someone else with the same problem? What happen? Thx all for the support.

ciccio95
Newbie
Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page... Someone else with the same problem? What happen? ...
2018-05-16 3:22:06 PM
2018-05-17 12:03:29 PM
jylipaa
Music Fan
377 Views
1 replies
1 likes

377 Views
1 replies
1 likes

Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

bosi
Roadie
It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...
2018-04-02 6:05:34 PM
2018-05-17 10:19:39 AM
bosi
Roadie
613 Views
2 replies
0 likes
sorting

613 Views
2 replies
0 likes

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