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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135131 Views
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  • Mac
    Windows
  • 135131 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51701 Views
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  • Windows
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Graphical Issue

For some reason when I open spotify on my Windows 10 PC I always see this. Can not figure it out to save my life. Any help would be great.

  • Newbie
  • For some reason when I open spotify on my Windows 10 PC I always see this. Can not figure it out to save my life. Any help would be great.
  • IguanaSetup
  • Community Legend
  • 130 Views
  • 1 replies
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  • 130 Views
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Can't Change Cover Image

For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've been trying to upload a 300x300 picture I have, and e...

  • Newbie
  • For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've be...
  • Radkrys
  • Newbie
  • 3509 Views
  • 3 replies
  • 1 likes
  • Windows
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Sound fluctuating over HDMI but not over auxillary or USB

I recently started having the infamous flucuation issue but not over my headphones (what I normally use). I have my PC connected to my TV in my bedroom for when I feel like listening to music or watching youtube or the likes as I don't actually own c...

  • Newbie
  • I recently started having the infamous flucuation issue but not over my headphones (what I normally use). I have my PC connected to my TV in my bedroom for when I feel like listening to music or watc...
  • 204 Views
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  • 204 Views
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CPU Usage Spike from Dragging the Mouse over Spotify

I noticed that the highlighting of songs when the mouse is moving over them was pretty laggy. Turns out Spotify saturates an entire core on my i5-3330 whenever I'm moving the mouse over songs faster than two per second. Surely highlighting song title...

  • Visitor
  • I noticed that the highlighting of songs when the mouse is moving over them was pretty laggy. Turns out Spotify saturates an entire core on my i5-3330 whenever I'm moving the mouse over songs faster ...
  • 166 Views
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  • 166 Views
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Spotify stops playing the moment I turn off the screen

Hi there,I've got a problem with my desktop PC and Spotify. My PC is connected to my TV because I use it as a multimedia station. So my TV is my normal screen. No problem playing music via Spotify then. But the moment I turn off the TV/Screen the mus...

  • Newbie
  • Hi there, I've got a problem with my desktop PC and Spotify. My PC is connected to my TV because I use it as a multimedia station. So my TV is my normal screen. No problem playing music via Spotify ...
  • 190 Views
  • 0 replies
  • 1 likes
  • 190 Views
  • 0 replies
  • 1 likes

Search box on desktop

When i try to use the search box, it keeps giving me a message, "Your search did not match anything in our catalogue. Please ensure all words are spelled correctly. You could also try different or similar searches." It happens no matter what I type i...

  • Newbie
  • When i try to use the search box, it keeps giving me a message, "Your search did not match anything in our catalogue.  Please ensure all words are spelled correctly.  You could also try dif...
  • 126 Views
  • 0 replies
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  • 126 Views
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Wrong track on Desktop version

One More Light - One more Light Live (Linkin Park) has wrong track on Desktop.On the mobile version it plays the normal track but on Desktop vesion it plays a different one

  • Newbie
  • One More Light - One more Light Live (Linkin Park) has wrong track on Desktop. On the mobile version it plays the normal track but on Desktop vesion it plays a different one
  • 124 Views
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  • 124 Views
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"Start Minimized" has stopped working. Again

With the latest update to Spotify, the "Start Minimized" option has stopped working - Spotify always starts in the foreground. This bug creeps in every so often with a Spotify update, I don't understand why they can't build this into their regression...

  • Music Fan
  • With the latest update to Spotify, the "Start Minimized" option has stopped working - Spotify always starts in the foreground.   This bug creeps in every so often with a Spotify update, I don'...
  • user-removed
  • Not applicable
  • 2518 Views
  • 5 replies
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  • Windows
  • 2518 Views
  • 5 replies
  • 12 likes

Spotify not working correctly

So I've been off my PC for a couple days and just got back on it today, and when I loaded up spotify and my video game to play, I noticed spotfiy wasn't working at all, I could still control the music via media keys and the screen wasn't frozen, but ...

  • Casual Listener
  • So I've been off my PC for a couple days and just got back on it today, and when I loaded up spotify and my video game to play, I noticed spotfiy wasn't working at all, I could still control the musi...
  • archieives
  • Casual Listener
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
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Local files not showing up in Spotify

My local mp3 format files are not showing up in Spotify. They show up in my PC music library and in Windows Media Player, and those are both turned on as local file sources in Spotify. I tried uninstalling Spotify from all my devices, then I reinstal...

  • Newbie
  • My local mp3 format files are not showing up in Spotify. They show up in my PC music library and in Windows Media Player, and those are both turned on as local file sources in Spotify. I tried uninst...
  • 424 Views
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  • 424 Views
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Media Keys not working for Spotify app

I have the spotifyu app installed on my PC and when I try to use the media controls on my Logitec G910 Keyboard, pause/play and skip works. However, the volume control wheel does not work.

  • Newbie
  • I have the spotifyu app installed on my PC and when I try to use the media controls on my Logitec G910 Keyboard, pause/play and skip works. However, the volume control wheel does not work.
  • 304 Views
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  • 304 Views
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Solved!! Can't share to Twitter

I am unable to share any tracks or albums to Twitter. When I click share nothing appears on my twitter. Also when I copy an HTTP link and paste it in twitter all I get is the text of the album/track and no link. Any ideas? Thanks.

  • Music Fan
  • I am unable to share any tracks or albums to Twitter. When I click share nothing appears on my twitter. Also when I copy an HTTP link and paste it in twitter all I get is the text of the album/track ...
  • dehliaaliyy
  • Newbie
  • 50390 Views
  • 15 replies
  • 1 likes
  • 50390 Views
  • 15 replies
  • 1 likes

EDITING ARTIST LIST

Is there any way to edit the artist list on Spotify? It's kind of annoying scrolling through loads of artist who I follow one song to get to who I want. Thanks in advance!~~

  • Newbie
  • Is there any way to edit the artist list on Spotify? It's kind of annoying scrolling through loads of artist who I follow one song to get to who I want. Thanks in advance!~~
  • 118 Views
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  • 118 Views
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app is a bit too quiet.

the app for windows pc is quieter compared to the web player or my phone and it is kinda bothersome for me. is there any way to fix this?

  • Newbie
  • the app for windows pc is quieter compared to the web player or my phone and it is kinda bothersome for me. is there any way to fix this?
  • 125 Views
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  • 125 Views
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i cant uninstall spotify on my computer

i want to uninstall spotify from my computer but on the control panel i clicked multiple times to uninstall but nothing happened how can i remove ? and every time when my computer restart its keep opening on launch

  • Newbie
  • i want to uninstall spotify from my computer but on the control panel i clicked multiple times to uninstall but nothing happened how can i remove ? and every  time when my computer restart its k...
  • jonnyfreak
  • Newbie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
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Spotify is not responding

I have Spotify downloaded on my laptop but when I click on the icon, a window opens and says "The Spotify application is not responding". I have uninstalled and reinstalled it and its still saying that. Help?

  • Newbie
  • I have Spotify downloaded on my laptop but when I click on the icon, a window opens and says "The Spotify application is not responding". I have uninstalled and reinstalled it and its still saying th...
  • 175 Views
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  • 175 Views
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Cannot play most local files

Hey Guys, im testing Spotify Premium right now. I added some local Files from my Music collection but Spotify just play some of them.All are in the List but i can only play the white one, if they are grey they wont start .

  • Newbie
  • Hey Guys, im testing Spotify Premium right now. I added some local Files from my Music collection but Spotify just play some of them. All are in the List but i can only play the white one, if they a...
  • 121 Views
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  • 121 Views
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Can't listen to this Song

I can't listen to this song: https://open.spotify.com/album/3Mj3URIK3F0M3wRXeKsOdq#_=_ Does anyone know why? When i click on play, the title doesn't start.

  • Newbie
  • I can't listen to this song: https://open.spotify.com/album/3Mj3URIK3F0M3wRXeKsOdq#_=_   Does anyone know why?   When i click on play, the title doesn't start.
  • six3six
  • Music Fan
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
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search results have been limited

Until recently if I searched for a song by title I would get many results, which is what I want since I'm interested in studying variations in interpretation and arrangement. Now I only seem to get a handful even when I know there are dozens. Why is ...

  • Newbie
  • Until recently if I searched for a song by title I would get many results, which is what I want since I'm interested in studying variations in interpretation and arrangement. Now I only seem to get a...
  • 146 Views
  • 0 replies
  • 2 likes
  • 146 Views
  • 0 replies
  • 2 likes