Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

25253 Views

11 replies

2 likes

  • 25253 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

924185 Views

542 replies

64 likes

  • 924185 Views
  • 542 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

48669 Views

40 replies

9 likes

  • 48669 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6796 Views

0 replies

4 likes

  • 6796 Views
  • 0 replies
  • 4 likes

Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

Newbie

Hi,   I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything.  &nb...

JimmiTaylor

Newbie

926 Views

4 replies

0 likes

  • 926 Views
  • 4 replies
  • 0 likes

discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

Music Fan

Hello all,    Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw,  it wasn't updated. What is wrong with that? Can someone he...

theo_jansen

Casual Listener

1935 Views

11 replies

4 likes

  • 1935 Views
  • 11 replies
  • 4 likes

Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

Newbie

Plan Premium Country   Device Desktop PC Operating System Windows 10   My Question or Issue  For the past three couple of months, my Spotify weekly has given me songs from a ...

Sebasty

Community Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gig Goer

Plan Premium (since 2012) Country Germany  Device Deskop  Operating System Windows 7   Hello everybody,   The last update of the desktop client is causing a lot of prob...

500 Views

0 replies

1 likes

  • 500 Views
  • 0 replies
  • 1 likes

Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

Casual Listener

When playing the app on the background the music is low still with the volume all the way up 

oivindi

Music Fan

9930 Views

5 replies

2 likes

  • 9930 Views
  • 5 replies
  • 2 likes

Solved!! I am running on WIndows 10, the spotify for windows doesn't work, it won't start the application

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

Newbie

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

hksthff

Newbie

4318 Views

4 replies

4 likes

  • 4318 Views
  • 4 replies
  • 4 likes

Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

Visitor

Plan Premium Country FI  Device Dell business laptop Operating System Win 10   My Question or Issue  Music starts at normal volume for 0,5 seconds. After that it turns down t...

user-removed

Not applicable

1159 Views

2 replies

1 likes

  • 1159 Views
  • 2 replies
  • 1 likes

Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

Newbie

  My Question or Issue  The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...

cjw333

Newbie

4062 Views

2 replies

5 likes

  • 4062 Views
  • 2 replies
  • 5 likes

Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

Newbie

Plan Free Country  United States Device Laptop Operating System Windows 10   My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...

Alfredo

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

Casual Listener

Hello   The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...

Alfredo

Roadie

2299 Views

1 replies

2 likes

  • 2299 Views
  • 1 replies
  • 2 likes

Superuser Contribution Activity isn't shared

PlanPremiumCountry GermanyDevicePC and SmartphoneOperating SystemAll Systems (Win 10, Android) My Question or IssueSince a few weeks my friends/ followers aren't able to see my activity anymore. I didn't change any settings and checked them as well. ...

Music Fan

Plan Premium Country  Germany Device PC and Smartphone Operating System All Systems (Win 10, Android)  My Question or Issue Since a few weeks my friends/ followers aren't able to s...

Alfredo

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep glitching

PlanPremiumCountry USA DeviceHP DesktopOperating SystemWindows 10 My Question or Issue Songs keep glitching while listening to them. sounds like a scratched CD.

Newbie

Plan Premium Country  USA   Device HP Desktop Operating System Windows 10   My Question or Issue  Songs keep glitching while listening to them. sounds like a scratched ...

Alfredo

Roadie

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotifyhelper.exe has stopped working when clicking on New Releases

Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it but still get the same. This is a work PC however I can access e...

Regular

  Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it ...

Alfredo

Roadie

1317 Views

3 replies

0 likes

  • 1317 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Option to download songs on laptop is absent

Hello I am from Denmark It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/slider is there, which it is not on my laptop. I have tried a cle...

Visitor

Hello I am from Denmark   It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/sli...

Alfredo

Roadie

3244 Views

3 replies

0 likes

  • 3244 Views
  • 3 replies
  • 0 likes

Can play songs by one artist ...

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another computer in the house with a different spotify account an...

Visitor

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another comput...

user-removed

Not applicable

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

Popping/clipping sound randomly when playing music

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spotify.

Casual Listener

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spo...

GnarlyData

Regular

2339 Views

1 replies

0 likes

  • 2339 Views
  • 1 replies
  • 0 likes

Can´t open Spotify

Hello,If I start Spotify on my Windows Desktop I just see a black sqare, I can form it like the normal Spotify Window but I can not click something. The only thing I can do is close Spotify in the Task-list.Is it a Problem of Spotify or my PC and how...

Casual Listener

Hello, If I start Spotify on my Windows Desktop I just see a black sqare, I can form it like the normal Spotify Window but I can not click something. The only thing I can do is close Spotify in the ...

blissfulnomad

Newbie

810 Views

2 replies

2 likes

  • 810 Views
  • 2 replies
  • 2 likes

why can't i find some albums on the app or pc version of spotify but i can find them on the site?

PlanFree/PremiumCountry greeceDeviceOperating SystemAndroid nougat, Windows 10 My Question or Issue I cant find some albums on the app or thw windows version of spotify but i can find them on the web version which is not helping me that much because ...

Newbie

Plan Free/Premium Country  greece Device Operating System Android nougat, Windows 10   My Question or Issue  I cant find some albums on the app or thw windows version of spoti...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Local Files not finding all files in folder

I listen to many mixtapes so I like to have them and my streaming music all in one place. I have deleted and redownloaded all my mixtapes multiple times but Spotify on Windows cant seem to find all my files. I have deleted the local file using %appda...

Newbie

I listen to many mixtapes so I like to have them and my streaming music all in one place. I have deleted and redownloaded all my mixtapes multiple times but Spotify on Windows cant seem to find all m...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Superuser Contribution CTRL-keypress pauses song

PlanPremiumCountryGermany DevicePCOperating SystemWindows 7 Professional My Question or IssueWhen pressing the CTRL-key the Spotify-client always pauses the current song, even if the client-window is minimized. How can you turn this behaviour off?

Newbie

Plan Premium Country Germany  Device PC Operating System Windows 7 Professional   My Question or Issue When pressing the CTRL-key the Spotify-client always pauses the current song...

Alfredo

Roadie

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes