Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122552 Views

83 replies

27 likes

  • 122552 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116786 Views

291 replies

22 likes

  • 116786 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9074 Views

1 replies

6 likes

  • 9074 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150074 Views

0 replies

26 likes

Mac
Windows
  • 150074 Views
  • 0 replies
  • 26 likes

Solved!! Several Songs start on iphone but not on desktop?!

Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear the songs from "erinnerung" up to the end of the albu...

Casual Listener

Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear th...

ck9

Casual Listener

1759 Views

7 replies

0 likes

Windows
  • 1759 Views
  • 7 replies
  • 0 likes

Spotify doesnt start, no error, so splash

Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHelper" task opens. What ive already tried: -Start Spotify.exe as...

Music Fan

Hello,   since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHel...

user-removed

Not applicable

1417 Views

2 replies

0 likes

Windows
  • 1417 Views
  • 2 replies
  • 0 likes

Can't Search/Clicking on Artist's Name Does Nothing

Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then all of a sudden when I try and search, I just get ...

Music Fan

Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then...

smidny

Roadie

2568 Views

5 replies

0 likes

Windows
  • 2568 Views
  • 5 replies
  • 0 likes

Keyboard Play/Pause button no longer functioning since last update

I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. I just updated to version 0.9.10.22.gf87988f9.

Casual Listener

I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute   The play/pause button had always worked in Spotify, but now it doesn't. &nb...

user-removed

Not applicable

1464 Views

3 replies

1 likes

Windows
  • 1464 Views
  • 3 replies
  • 1 likes

When will the songs on Maroon 5s album Overexposed be available in Sweden?

Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'd like to know when the whole album - songs and com...

Casual Listener

Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'...

Joe

Community Legend

442 Views

1 replies

0 likes

Windows
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Do activity sharing preferences affect statistics on your profile?

If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or will they just remain static or disappear after a whi...

Music Fan

If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or wi...

Joe

Community Legend

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Recently Played empty

I have looked been searching for a resolution to my problem, but can't find anything. 1) There is not any content under my Recently Played Artists and my activity is not showing up in feeds. My settings are set for my activity to show, but nothing is...

Casual Listener

I have looked been searching for a resolution to my problem, but can't find anything.   1) There is not any content under my Recently Played Artists and my activity is not showing up in...

Joe

Community Legend

642 Views

1 replies

0 likes

Windows
  • 642 Views
  • 1 replies
  • 0 likes

Starring Songs with TuneWiki

Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder

Casual Listener

Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder  

392 Views

0 replies

0 likes

Linux
Mac
Windows
  • 392 Views
  • 0 replies
  • 0 likes

Premium account hacked

Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not know this because the hacker set it) and sending a pa...

Newbie

Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not kn...

Joe

Community Legend

575 Views

1 replies

0 likes

Windows
  • 575 Views
  • 1 replies
  • 0 likes

Why Spotify?

Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old). I'm about a week away from the end of my free Premium trial and at this point I can't see any reason to conti...

Regular

Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old).   I'm about a week away from the end of my free P...

Kelleytoons

Regular

1943 Views

3 replies

0 likes

Windows
  • 1943 Views
  • 3 replies
  • 0 likes

Spotify has changed a song to a spanish cover version

Hello! I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand. Suddenly, when it reached "The dark of the matinée", the original version didn't play, but instead a spanish cover version. I simply cannot get the origi...

Casual Listener

Hello!   I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand.  Suddenly, when it reached "The dark of the matinée", the original version didn't pl...

henrikfolleso

Casual Listener

350 Views

2 replies

0 likes

Windows
  • 350 Views
  • 2 replies
  • 0 likes

Playlists, radio and duplicates

Hi, I have a question to team/users: I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist, and yes, its there. Nice. But very often Spotify radio keeps looping around the same se...

Music Fan

Hi,    I have a question to team/users:    I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist,...

ParanolmArt

Music Fan

485 Views

2 replies

0 likes

Windows
  • 485 Views
  • 2 replies
  • 0 likes

Solved!! Spotify forcing itself to desktop foreground?

I have never, EVER, had this problem before but here goes: Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to some music." So I do as I always do, and start up spotify, throw...

Casual Listener

I have never, EVER, had this problem before but here goes:   Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to so...

8520123

Casual Listener

6013 Views

3 replies

0 likes

Windows
  • 6013 Views
  • 3 replies
  • 0 likes

my speaker icon is covered by advertisement..

Anyone know how to uncover the icon so I can adjust the speaker volume? Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...

Casual Listener

Anyone know how to uncover the icon so I can adjust the speaker volume?  Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...

nate2051

Casual Listener

1003 Views

2 replies

0 likes

Windows
  • 1003 Views
  • 2 replies
  • 0 likes

Spotify crash on launch

When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions.Any help would be much obliged.

Newbie

When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions. Any help would be much ob...

pmann

Casual Listener

449 Views

2 replies

0 likes

Windows
  • 449 Views
  • 2 replies
  • 0 likes

"Discover" language problem

Hi. I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I have the same issue (http://screencloud.net/v/9VPa). I want have suggestions...

Visitor

Hi.     I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I ...

user-removed

Not applicable

384 Views

2 replies

0 likes

Windows
  • 384 Views
  • 2 replies
  • 0 likes

Spotify Play Button not working

A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consider this a serious bug. Using Windows 8 with a touch...

Newbie

A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consid...

441 Views

0 replies

0 likes

Windows
  • 441 Views
  • 0 replies
  • 0 likes

Seeking understanding of local file upload with my new acct.

im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct. what is this? is it simular to torrent seeding? does it allow any ccess to fil...

Newbie

im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct.  what is this? is it...

Peter__

Community Legend

961 Views

1 replies

0 likes

Windows
  • 961 Views
  • 1 replies
  • 0 likes

How To Recreate a Library!

Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking for. How To: 1. Click on the word FILE in the uppe...

Visitor

Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking...

user-removed

Not applicable

7956 Views

2 replies

1 likes

Windows
  • 7956 Views
  • 2 replies
  • 1 likes

the wood brothers smoke ring halo

Some of the tracks off this album skip around and click and im pretty sure there's other albums/songs with the Skippy problem as well . Also there's another band on the wood brothers page also (the wood brothers) that should be on a different page . ...

Newbie

Some of the tracks off this album skip around and click and im pretty sure there's other albums/songs with the Skippy problem  as well  . Also there's another band on the wood brothers pa...

Peter__

Community Legend

568 Views

1 replies

0 likes

Windows
  • 568 Views
  • 1 replies
  • 0 likes