Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
91550 Views
81 replies
27 likes

91550 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102072 Views
291 replies
22 likes

102072 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7398 Views
1 replies
6 likes

7398 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147928 Views
0 replies
26 likes
Mac
Windows

147928 Views
0 replies
26 likes

Offline files from an external hard drive

I have my mp3 collection on an external hard drive. Some of these files are included in my offline playlists - those I listen most often. However, if the hard drive isn't connected, Spotify still tries to access those mp3s from the drive, not from th...

luleadam
Casual Listener
I have my mp3 collection on an external hard drive. Some of these files are included in my offline playlists - those I listen most often. However, if the hard drive isn't connected, ...
2014-01-27 2:46:07 PM
2014-05-23 4:48:18 PM
Peter__
Community Legend
5183 Views
5 replies
0 likes
Windows

5183 Views
5 replies
0 likes

Trouble launching desktop Spotify

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now I cannot log back in. I have tried using my facebook information, but tha...

cibarra95
Casual Listener
I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now I cannot log bac...
2014-04-14 7:06:47 PM
2014-05-22 1:20:03 PM
Peter__
Community Legend
1460 Views
5 replies
0 likes
Windows

1460 Views
5 replies
0 likes

Spotify crashing shortly after launch, then becomes unkillable task. (Win7)

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow me to play music for about a minute then the music ...

DeSpilk
Regular
I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow ...
2014-05-21 12:26:13 AM
236 Views
0 replies
0 likes
Windows

236 Views
0 replies
0 likes

Shared Songs with the Public

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I really want this gone. Can anyone help me? I deleted it ...

johnnardella
Newbie
Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I r...
2014-05-20 4:37:35 PM
311 Views
0 replies
0 likes
Windows

311 Views
0 replies
0 likes

Deleted playlists still visible on profile.

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assigned the playlist to the user so he could re-delete t...

Creativ1ty
Newbie
I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assign...
2014-05-20 1:47:11 AM
2014-05-20 2:05:26 AM
Peter__
Community Legend
390 Views
1 replies
0 likes
Windows

390 Views
1 replies
0 likes

Suddenly low volume after updatie

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume returns to normal. Kinda annoying, but not as anno...

PewPewPew
Casual Listener
I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume...
2014-05-18 5:25:51 PM
275 Views
0 replies
0 likes
Windows

275 Views
0 replies
0 likes

Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, t...

tohoq
Casual Listener
I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that ...
2014-05-17 3:59:29 PM
2014-05-17 6:22:23 PM
tohoq
Casual Listener
509 Views
4 replies
0 likes
Windows

509 Views
4 replies
0 likes

Can't Import music

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1 on a surface pro. Any help is greatly appreciated.

Crasmer
Casual Listener
It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1...
2014-05-16 7:06:51 PM
2014-05-16 7:24:51 PM
Crasmer
Casual Listener
1993 Views
2 replies
0 likes
Windows

1993 Views
2 replies
0 likes

Solved!! Release Notes for update 0.9.8 ?

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nicer on the eyes, but for whatever reason all the text has...

takingbackbenny
Roadie
Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nice...
2013-12-18 8:27:20 AM
2014-05-16 4:45:49 PM
maharv23
Newbie
21951 Views
81 replies
2 likes
Windows

21951 Views
81 replies
2 likes

Local tracks duplicates

hi everyone, hope you guys can help me.I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track becomes 30min long, since the song is repeated like ...

crilla
Regular
hi everyone, hope you guys can help me. I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track...
2014-05-15 7:17:58 PM
2014-05-16 10:11:09 AM
crilla
Regular
857 Views
4 replies
0 likes
Windows

857 Views
4 replies
0 likes

Why!

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Transnix
Newbie
Why was my music interrupted for an advert for heating controls. I don't pay for adverts.
2014-05-15 11:13:05 PM
2014-05-15 11:15:08 PM
Peter__
Community Legend
442 Views
1 replies
0 likes
Windows

442 Views
1 replies
0 likes

Cannot open any Spotify App - Error: Spotify failed to load application feed

Hello, I have purchased the premium account yesterday.Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen). I have reinstalled Spotify twice like described on spotify.com help. I am...

erikjo
Casual Listener
Hello, I have purchased the premium account yesterday. Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen). I ...
2013-04-17 3:48:29 PM
2014-05-15 1:02:20 PM
santyjazz2
Regular
10904 Views
23 replies
0 likes
Windows

10904 Views
23 replies
0 likes

Solved!! No freed space when I unsubscribed to playlist

Hi, I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed to that playlist thinking that it will recover some free space ...

thisiswelch
Casual Listener
Hi, I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed t...
2014-05-12 9:52:50 AM
2014-05-12 11:03:12 AM
Peter__
Community Legend
580 Views
1 replies
0 likes
Windows

580 Views
1 replies
0 likes

Syncing albums to PC

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line? I can do it with playlists by toggling the 'available offline' options but can't see the button for albums. Than ks

edusf03
Regular
Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line? I can do it with playlists by toggling the 'available offline' options but can't see t...
2014-05-11 4:18:05 PM
2014-05-11 4:24:50 PM
Peter__
Community Legend
1802 Views
1 replies
0 likes
Windows

1802 Views
1 replies
0 likes

New update makes it difficult to list all the tracks for an artist. Update spoils Spotify.

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and these would be presented to you in order of popularity. The...

roygb
Newbie
Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and the...
2014-05-11 3:09:52 PM
315 Views
0 replies
0 likes
Windows

315 Views
0 replies
0 likes

Syncing Local FIles

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please

rlc200
Newbie
spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please
2014-05-08 6:37:12 PM
2014-05-08 8:47:05 PM
Peter__
Community Legend
1028 Views
1 replies
0 likes
Windows

1028 Views
1 replies
0 likes

Radio Page Layout breaks below a certain size

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolution of the album art). This is happening on v0.9.8...

RikJ
Newbie
When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolu...
2014-05-08 1:29:25 PM
2014-05-08 1:42:21 PM
Peter__
Community Legend
326 Views
1 replies
0 likes
Windows

326 Views
1 replies
0 likes

Find unavailable tracks

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go" by Nils Lofgren, on the album "Acoustic Live" has beco...

faceplant72
Newbie
Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go"...
2014-05-08 9:30:53 AM
2014-05-08 1:20:06 PM
Peter__
Community Legend
1217 Views
1 replies
0 likes
Windows

1217 Views
1 replies
0 likes

Starred tracks, what's the point?

Hello, new user here, running the latest version (0.9.4.169 - windows).Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or in album views? Am I missing something, an option mayb...

Chrisx
Casual Listener
Hello, new user here, running the latest version (0.9.4.169 - windows). Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or...
2013-10-01 7:34:49 AM
2014-05-07 12:03:56 AM
geoffspakes
Regular
19467 Views
10 replies
1 likes
Windows

19467 Views
10 replies
1 likes

Solved!! Public playlist does not show to others

Hi, this is a bit new to me I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not show to others.They are set Public, right click on the name shows "Make secret"...

mika_l
Casual Listener
Hi, this is a bit new to me 🙂 I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not sho...
2014-04-02 5:20:18 PM
2014-05-07 5:34:20 PM
Smurführer
Roadie
23296 Views
15 replies
2 likes
Mac
Windows

23296 Views
15 replies
2 likes

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