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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23263 Views

10 replies

2 likes

  • 23263 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

904819 Views

540 replies

64 likes

  • 904819 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45134 Views

40 replies

8 likes

  • 45134 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6214 Views

0 replies

4 likes

  • 6214 Views
  • 0 replies
  • 4 likes

Solved!! Soptify doesn't play local files

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message: "There is a problem with the sound decoder. Spotify can't play music." Every file is mp3 and they work wit...

Casual Listener

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message:   "There is a problem with the sound de...

dr_stein

Casual Listener

1973 Views

2 replies

0 likes

Windows
  • 1973 Views
  • 2 replies
  • 0 likes

I am reaching the end of my limit

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address. The account signed up via Facebook has a user name of 12152603...

Casual Listener

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address.   ...

Peter__

Community Legend

431 Views

1 replies

0 likes

Windows
  • 431 Views
  • 1 replies
  • 0 likes

Public playlist not showing an image in search

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched?

Casual Listener

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched? 

Mathaus

Casual Listener

570 Views

2 replies

0 likes

Windows
  • 570 Views
  • 2 replies
  • 0 likes

help me!

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Newbie

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Peter__

Community Legend

1594 Views

2 replies

0 likes

Windows
  • 1594 Views
  • 2 replies
  • 0 likes

Spotify won't play in offline mode

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Casual Listener

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Peter__

Community Legend

635 Views

3 replies

0 likes

Windows
  • 635 Views
  • 3 replies
  • 0 likes

deleting track changes scroll position

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position? Spotify 0.9.12.10.g89b2a4fc

Roadie

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position?   Spotify 0.9.12.10.g89b2a4fc

miles_351

Roadie

624 Views

2 replies

0 likes

Windows
  • 624 Views
  • 2 replies
  • 0 likes

repeat the same options

it appears the same option twice of followers

Visitor

it appears the same option twice of followers

user-removed

Not applicable

1469 Views

2 replies

0 likes

Windows
  • 1469 Views
  • 2 replies
  • 0 likes

NUS Discount Not working

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can never get it to work because it thinks I've put a ...

Newbie

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can...

Peter__

Community Legend

748 Views

1 replies

0 likes

Windows
  • 748 Views
  • 1 replies
  • 0 likes

X amount of notifications, only a limited number showing when scrolling down

Hello, all. This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I scroll down, it stops at about 20 and the thing doesn't scroll ...

Visitor

Hello, all.   This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I s...

user-removed

Not applicable

529 Views

2 replies

0 likes

Windows
  • 529 Views
  • 2 replies
  • 0 likes

Solved!! Spotify last version 0.9.12.10

Hi community,Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement?Regards.

Roadie

Hi community, Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement? Regards.

Peter__

Community Legend

925 Views

1 replies

0 likes

Windows
  • 925 Views
  • 1 replies
  • 0 likes

Restoring followers

How do I restore my deleted followers?

Newbie

How do I restore my deleted followers?

Peter__

Community Legend

397 Views

1 replies

0 likes

Windows
  • 397 Views
  • 1 replies
  • 0 likes

Bug − multiple Janets

I was listening to Janet Jackson, then a song listed that it was by "Janet". I clicked her name and was taken to music from an assortment of Janets, not just Janet Jackson. I was offered the chance to play through this clashing assortment of tracks a...

Music Fan

I was listening to Janet Jackson, then a song listed that it was by "Janet". I clicked her name and was taken to music from an assortment of Janets, not just Janet Jackson. I was offered the chance t...

kokociel

Music Fan

1164 Views

2 replies

0 likes

Windows
  • 1164 Views
  • 2 replies
  • 0 likes

Offline access withdrawn

I dont understand why, my subscription is fine. Even my phone is fine, however I lost all my playlist here but not on my phone. Any possible solution?

Casual Listener

I dont understand why, my subscription is fine. Even my phone is fine, however I lost all my playlist here but not on my phone.   Any possible solution?

Peter__

Community Legend

1148 Views

2 replies

0 likes

Windows
  • 1148 Views
  • 2 replies
  • 0 likes

Lost all of my Starred songs

I logged in just now and I don' t have any of my starred songs :cplease please please help

Casual Listener

I logged in just now and I don' t have any of my starred songs :c please please please help

Peter__

Community Legend

1620 Views

1 replies

0 likes

Windows
  • 1620 Views
  • 1 replies
  • 0 likes

Solved!! Is there "Follow Artist" limit?

I'm wondering if there is limit to following artists in Your Music? I'm painfully, butthurtingly aware of the 10,000 track limit. As a work around I was thinking of just following the remaining artists I can't fit. It's a few extra steps, but I reall...

Regular

I'm wondering if there is limit to following artists in Your Music? I'm painfully, butthurtingly aware of the 10,000 track limit. As a work around I was thinking of just following the remaining artis...

Peter__

Community Legend

23693 Views

33 replies

5 likes

Windows
  • 23693 Views
  • 33 replies
  • 5 likes

Playlist/History empty but still premium

Hello, I just logged in today and my playlist & history is suddenly empty, I've read similiar problems but that also the premium is gone, but that's still there. The playlist is also still available on my Android phone & web player. Thanks

Casual Listener

Hello,   I just logged in today and my playlist & history is suddenly empty, I've read similiar problems but that also the premium is gone, but that's still there.   The playlis...

PizzaDevil

Casual Listener

1766 Views

3 replies

0 likes

Windows
  • 1766 Views
  • 3 replies
  • 0 likes

my account was overwritten?

My soon to be wife must have been logged into my facebook when she created an account or something, after she created an account it erased all my play lists and now it says I am logged in as her I cannot even log in as me, I re-installed spotify, log...

Newbie

My soon to be wife must have been logged into my facebook when she created an account or something, after she created an account it erased all my play lists and now it says I am logged in as her I ca...

kbrooksc

Community Legend

1586 Views

1 replies

0 likes

Linux
Windows
  • 1586 Views
  • 1 replies
  • 0 likes

Slowly accumulating hard drive space

Here's the skinny. It seems that Spotify is slowly taking up more and more space. When I've left Spotify running over the period of a few hours (while in my dorm room homeworking or some such business), I'll check OS (C:) and there will be less space...

Casual Listener

Here's the skinny.       It seems that Spotify is slowly taking up more and more space.  When I've left Spotify running over the period of a few hours (while in my dorm room h...

Business-Socks

Casual Listener

1212 Views

2 replies

0 likes

Linux
Mac
Windows
  • 1212 Views
  • 2 replies
  • 0 likes

Hide Music Announcements on Browse page

I have the "hide music on discover page" checked, and they are hidden when I go to the discover tab on the browse page, but I don't want announcements ever. Thanks! (I'm on version 0.9.12.10)

Music Fan

I have the "hide music on discover page" checked, and they are hidden when I go to the discover tab on the browse page, but I don't want announcements ever. Thanks! (I'm on version 0.9.12.10)

522 Views

0 replies

1 likes

Windows
  • 522 Views
  • 0 replies
  • 1 likes

Installation failure

Hello. I've been using spotify for a longer period, but suddenly one day it would not open. I delete spotify and tried to reinstall it . But it's like spotify did not install completely. When I start SpotifySetup it downloads and install spotify but ...

Regular

Hello. I've been using spotify for a longer period, but suddenly one day it would not open. I delete spotify and tried to reinstall it . But it's like spotify did not install completely. When I s...

Peter__

Community Legend

1406 Views

1 replies

0 likes

Windows
  • 1406 Views
  • 1 replies
  • 0 likes