Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81721 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
779823 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19070 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hello, I don't know if this issue is somewhere else on the forum, I couldn't find it. In my previous version of Spotify I could easily sync the albums directly from my album list in the desktop app to my android phone: I just needed to tick the album...
Hello, I don't know if this issue is somewhere else on the forum, I couldn't find it. In my previous version of Spotify I could easily sync the albums directly from my album list in the ...
Casual Listener
520 Views
2 replies
0 likes
How can a user who receives a shared playlist by email add that playlist to their own playlists to listen inside the spotify app? I share playlists by email with non facebook spotify premium friends. easy as per the guide When they receive the email ...
How can a user who receives a shared playlist by email add that playlist to their own playlists to listen inside the spotify app? I share playlists by email with non facebook spotify premi...
Casual Listener
607 Views
2 replies
0 likes
For a few weeks now each time I shutdown my computer (Win 7) I have to force quit Spotify. When will this bug be fixed?
For a few weeks now each time I shutdown my computer (Win 7) I have to force quit Spotify. When will this bug be fixed?
Community Legend
2103 Views
7 replies
0 likes
This isn't a question but more of a gripe I have about spotify radio. When liking or disliking a song, it completely updates the next 4 songs queued. Its frustrating when trying to narrow down a station to a certain few bands or sound, and seeing an ...
This isn't a question but more of a gripe I have about spotify radio. When liking or disliking a song, it completely updates the next 4 songs queued. Its frustrating when trying to narrow down a stat...
Community Legend
529 Views
1 replies
0 likes
How many times do I have to click on thumbs down before Spotify radio understands that I don't want to listen to Jake Bug? I swear I've clicked it 50 times and there are only 18 tracks on his album. I know because I checked. I mean wtf is the thumbs ...
How many times do I have to click on thumbs down before Spotify radio understands that I don't want to listen to Jake Bug? I swear I've clicked it 50 times and there are only 18 tracks on his a...
Community Legend
731 Views
3 replies
0 likes
Hi eveybody, I'm new and I apologize in advance for my english because I'm Italian. When I open the App on my pc, the pages browse, discover, radio, follow, messages and seach, I can't view. I view only black pages. I uninstall the app and install th...
Hi eveybody, I'm new and I apologize in advance for my english 😞 because I'm Italian. When I open the App on my pc, the pages browse, discover, radio, follow, messages and seach, I can't vi...
Regular
5234 Views
9 replies
0 likes
Hi, I just updated to 0.9.11.27 and now it pauses up to a second when I press the next or previous button. I used this old version this morning with the message to restart in order to upgrade. before upgrade I did not have this issue. I press next, c...
Hi, I just updated to 0.9.11.27 and now it pauses up to a second when I press the next or previous button. I used this old version this morning with the message to restart in order to upgrade. before...
Casual Listener
566 Views
2 replies
0 likes
Hi I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?
Hi I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?
Casual Listener
2174 Views
4 replies
1 likes
Hi, I deleted by mistake the spotify application on my facebook account. Since then I lost all my playlist and my starred playlist. I used the recover option but it says I haven't any deleted playlist. Can someone help me ? Thanks a lot
Hi, I deleted by mistake the spotify application on my facebook account. Since then I lost all my playlist and my starred playlist. I used the recover option but it says I haven't any deleted playl...
Community Legend
786 Views
3 replies
0 likes
i found a error in spotify desktop and we player, when i select a song of a playlist, whole playing i click on the artist of the song and when it redirect to the artist and the album where is included the song it doesnt show the song playing in the a...
i found a error in spotify desktop and we player, when i select a song of a playlist, whole playing i click on the artist of the song and when it redirect to the artist and the album where...
Community Legend
513 Views
1 replies
0 likes
I'm having some issues with my playlist. Not the one that you can make from spotify, but ones that you can transfer from either itunes and windows media. For the past month or two, the 3 playlist that I have from itunes have either gone completely ou...
I'm having some issues with my playlist. Not the one that you can make from spotify, but ones that you can transfer from either itunes and windows media. For the past month or two, the 3 playlist tha...
372 Views
0 replies
0 likes
My current issue is that I am trying to organise my playlists into genres i.e. hip-hop, pop etc, but I don't want to drag my playlists one by one. I had the clever idea that I could export my playlists, edit it the way I wanted then import it back, s...
My current issue is that I am trying to organise my playlists into genres i.e. hip-hop, pop etc, but I don't want to drag my playlists one by one. I had the clever idea that I could expor...
Regular
611 Views
2 replies
0 likes
About two weeks ago, Spotify stopped playing music through my center speakers/subwoofer channel, though it still plays music fine through the front stereo speakers. The problem is not with the system settings, as all of my local files (various formas...
About two weeks ago, Spotify stopped playing music through my center speakers/subwoofer channel, though it still plays music fine through the front stereo speakers. The problem is not with the s...
Casual Listener
7932 Views
5 replies
0 likes
I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alternative" radio station), the more it just plays the same ...
I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alte...
Community Legend
17683 Views
3 replies
1 likes
Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear the songs from "erinnerung" up to the end of the albu...
Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear th...
Casual Listener
1899 Views
7 replies
0 likes
Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHelper" task opens. What ive already tried: -Start Spotify.exe as...
Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHel...
Not applicable
1477 Views
2 replies
0 likes
Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then all of a sudden when I try and search, I just get ...
Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then...
Roadie
2676 Views
5 replies
0 likes
I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. I just updated to version 0.9.10.22.gf87988f9.
I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. &nb...
Not applicable
1549 Views
3 replies
1 likes
Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'd like to know when the whole album - songs and com...
Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'...
Community Legend
481 Views
1 replies
0 likes
If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or will they just remain static or disappear after a whi...
If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or wi...
Community Legend
431 Views
1 replies
0 likes
