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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

8941 Views

94 replies

42 likes

  • 8941 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

735 Views

12 replies

1 likes

Possible Bug
  • 735 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Visitor

1708 Views

32 replies

2 likes

  • 1708 Views
  • 32 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8222 Views

0 replies

4 likes

  • 8222 Views
  • 0 replies
  • 4 likes

Not opening at all

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would work then. When I tried to open it, it would make th...

Newbie

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would w...

jandrew

Newbie

1360 Views

1 replies

0 likes

Windows
  • 1360 Views
  • 1 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

Regular

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...

kbrooksc

Community Legend

3788 Views

7 replies

0 likes

Windows
  • 3788 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

Gig Goer

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...

olken2000

Gig Goer

691 Views

1 replies

0 likes

Windows
  • 691 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

Music Fan

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...

Peplau

Casual Listener

3206 Views

6 replies

0 likes

Windows
  • 3206 Views
  • 6 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

Regular

For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks)....

Peter__

Community Legend

9115 Views

12 replies

5 likes

Windows
  • 9115 Views
  • 12 replies
  • 5 likes

New Spotify 0.8.8 interface.

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added grayed. Also before the added colum the are icons ( chain and ...

Casual Listener

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added gray...

Tmartins

Casual Listener

1748 Views

2 replies

0 likes

Windows
  • 1748 Views
  • 2 replies
  • 0 likes

Spotify slowing down/freezing my computer

Everytime a song changes, or I pause a song, it freezes my desktop. Anytime a new update is installed, this happens. I can't update firewalls or anything because this is a work computer. How can I fix this?

Casual Listener

Everytime a song changes, or I pause a song, it freezes my desktop.  Anytime a new update is installed, this happens.   I can't update firewalls or anything because this is a work compu...

AllieNicoleM83

Casual Listener

1046 Views

2 replies

0 likes

Windows
  • 1046 Views
  • 2 replies
  • 0 likes

Error Code: 53 upon install attempt

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall. I download the installer and it gives me the attached error message (Error Code 53) Please advise. Thank you.

Casual Listener

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall.  I download the installer and it gives me the attached error message ...

user-removed

Not applicable

820 Views

1 replies

0 likes

Windows
  • 820 Views
  • 1 replies
  • 0 likes

Local files that interfere with playback

I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is hosted on spotify but the player keeps trying to force pl...

Visitor

I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is h...

user-removed

Not applicable

476 Views

1 replies

0 likes

Windows
  • 476 Views
  • 1 replies
  • 0 likes

Missing Playlists and starred songs

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my followers were all gone. Its like my accounts just ...

Casual Listener

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my ...

Taylor

Community Legend

470 Views

1 replies

0 likes

Windows
  • 470 Views
  • 1 replies
  • 0 likes

Problems with Messages

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me still have "You haven't played this yet" under them even ...

Casual Listener

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me stil...

kbrooksc

Community Legend

1430 Views

3 replies

0 likes

Windows
  • 1430 Views
  • 3 replies
  • 0 likes

Starred list won't update between devices

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some of the playlists on my home computer, deleting a f...

Casual Listener

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some...

dinomight

Spotify Star

1300 Views

7 replies

0 likes

Windows
  • 1300 Views
  • 7 replies
  • 0 likes

Solved!! installation of version 0.9.12 crashes

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the update, so I've unistalled it, but now, I cannot install...

Newbie

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the upd...

Dirge

Casual Listener

1407 Views

5 replies

0 likes

Windows
  • 1407 Views
  • 5 replies
  • 0 likes

Search is broken

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish): Search: "inatt jag drömde" -> top hit: "Partiet - Inatt jag drömde" (well ofc, this is a perfect match but with less than 100k...

Newbie

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish):   Search: "inatt jag drömde"   -> top hit: "Par...

565 Views

0 replies

0 likes

Windows
  • 565 Views
  • 0 replies
  • 0 likes

Solved!! Radio based on playlist

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is this a bug?

Visitor

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is...

llungboy

Casual Listener

15825 Views

6 replies

0 likes

Windows
  • 15825 Views
  • 6 replies
  • 0 likes

Solved!! Where is Discover tab?

Hello, Today, when I've typed premium code, I've seen that "Discover" option disappeared. Why?

Newbie

Hello,    Today, when I've typed premium code, I've seen that "Discover" option disappeared.   Why?

dinomight

Spotify Star

1535 Views

1 replies

0 likes

Windows
  • 1535 Views
  • 1 replies
  • 0 likes

Solved!! list by topic is greyed out on this forum

What it says: If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.

Gig Goer

What it says:   If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.   &...

StevenR

Roadie

830 Views

3 replies

0 likes

Windows
  • 830 Views
  • 3 replies
  • 0 likes

update 0.9.12.10 - embedded button half repaired

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from. http://www.soundofus.com

Community Legend

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from.   h...

pio4000

Casual Listener

966 Views

3 replies

0 likes

Windows
  • 966 Views
  • 3 replies
  • 0 likes

Solved!! Missing Activity Bar

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through settings, waiting for update after update in blind fa...

Casual Listener

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through se...

dinomight

Spotify Star

1774 Views

3 replies

0 likes

Windows
  • 1774 Views
  • 3 replies
  • 0 likes