Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13646 Views

108 replies

52 likes

  • 13646 Views
  • 108 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1860 Views

15 replies

2 likes

Possible Bug
  • 1860 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4622 Views

40 replies

2 likes

  • 4622 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9498 Views

0 replies

4 likes

  • 9498 Views
  • 0 replies
  • 4 likes

why can't edit song id3 tags by person ?

many chinese song ,can't show his chinese name , just display id tags by transliteration string , it s very strange !!!!!!! ah ah ah

Newbie

many chinese song ,can't show his chinese name , just display id tags by transliteration string  ,   it s very strange !!!!!!! ah ah ah   

SuperWisdom

Community Legend

818 Views

1 replies

0 likes

Windows
  • 818 Views
  • 1 replies
  • 0 likes

Do you have same problem (no playlists)

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotify account? PS Albums in My Music are left untouched

Gig Goer

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotif...

SuperWisdom

Community Legend

566 Views

1 replies

0 likes

Windows
  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Copying songs

Can i to copy cached songs to hear in others devices in MP3 format? Thank u

Casual Listener

Can i to copy cached songs to hear in others devices in MP3 format?   Thank u

kbrooksc

Community Legend

1613 Views

3 replies

0 likes

Windows
  • 1613 Views
  • 3 replies
  • 0 likes

Windows Desktop client failed to update playlist

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify treat your customers? My Windows 7 desktop client can't u...

Visitor

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify t...

user-removed

Not applicable

1373 Views

3 replies

0 likes

Windows
  • 1373 Views
  • 3 replies
  • 0 likes

spotify premium

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upgraded

Newbie

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upg...

xHarukito

Regular

482 Views

1 replies

0 likes

Windows
  • 482 Views
  • 1 replies
  • 0 likes

Music Totals Discrepancy, Please Help!

All, I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterday the playlist said I had 196 but I only had 193. Today its down to...

Newbie

All,   I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterda...

user-removed

Not applicable

483 Views

1 replies

0 likes

Windows
  • 483 Views
  • 1 replies
  • 0 likes

Not opening at all

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would work then. When I tried to open it, it would make th...

Newbie

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would w...

jandrew

Newbie

1376 Views

1 replies

0 likes

Windows
  • 1376 Views
  • 1 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

Regular

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...

kbrooksc

Community Legend

3813 Views

7 replies

0 likes

Windows
  • 3813 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

Gig Goer

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...

olken2000

Gig Goer

705 Views

1 replies

0 likes

Windows
  • 705 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

Music Fan

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...

Peplau

Casual Listener

3229 Views

6 replies

0 likes

Windows
  • 3229 Views
  • 6 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

Regular

For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks)....

Peter__

Community Legend

9215 Views

12 replies

5 likes

Windows
  • 9215 Views
  • 12 replies
  • 5 likes

New Spotify 0.8.8 interface.

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added grayed. Also before the added colum the are icons ( chain and ...

Casual Listener

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added gray...

Tmartins

Casual Listener

1773 Views

2 replies

0 likes

Windows
  • 1773 Views
  • 2 replies
  • 0 likes

Spotify slowing down/freezing my computer

Everytime a song changes, or I pause a song, it freezes my desktop. Anytime a new update is installed, this happens. I can't update firewalls or anything because this is a work computer. How can I fix this?

Casual Listener

Everytime a song changes, or I pause a song, it freezes my desktop.  Anytime a new update is installed, this happens.   I can't update firewalls or anything because this is a work compu...

AllieNicoleM83

Casual Listener

1063 Views

2 replies

0 likes

Windows
  • 1063 Views
  • 2 replies
  • 0 likes

Error Code: 53 upon install attempt

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall. I download the installer and it gives me the attached error message (Error Code 53) Please advise. Thank you.

Casual Listener

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall.  I download the installer and it gives me the attached error message ...

user-removed

Not applicable

836 Views

1 replies

0 likes

Windows
  • 836 Views
  • 1 replies
  • 0 likes

Local files that interfere with playback

I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is hosted on spotify but the player keeps trying to force pl...

Visitor

I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is h...

user-removed

Not applicable

494 Views

1 replies

0 likes

Windows
  • 494 Views
  • 1 replies
  • 0 likes

Missing Playlists and starred songs

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my followers were all gone. Its like my accounts just ...

Casual Listener

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my ...

Taylor

Community Legend

481 Views

1 replies

0 likes

Windows
  • 481 Views
  • 1 replies
  • 0 likes

Problems with Messages

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me still have "You haven't played this yet" under them even ...

Casual Listener

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me stil...

kbrooksc

Community Legend

1553 Views

3 replies

0 likes

Windows
  • 1553 Views
  • 3 replies
  • 0 likes

Starred list won't update between devices

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some of the playlists on my home computer, deleting a f...

Casual Listener

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some...

dinomight

Spotify Star

1319 Views

7 replies

0 likes

Windows
  • 1319 Views
  • 7 replies
  • 0 likes

Solved!! installation of version 0.9.12 crashes

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the update, so I've unistalled it, but now, I cannot install...

Newbie

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the upd...

Dirge

Casual Listener

1434 Views

5 replies

0 likes

Windows
  • 1434 Views
  • 5 replies
  • 0 likes