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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11381 Views

105 replies

47 likes

  • 11381 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1252 Views

13 replies

2 likes

Possible Bug
  • 1252 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3081 Views

38 replies

2 likes

  • 3081 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8877 Views

0 replies

4 likes

  • 8877 Views
  • 0 replies
  • 4 likes

Missing Playlists and starred songs

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my followers were all gone. Its like my accounts just ...

Casual Listener

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my ...

Taylor

Community Legend

475 Views

1 replies

0 likes

Windows
  • 475 Views
  • 1 replies
  • 0 likes

Problems with Messages

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me still have "You haven't played this yet" under them even ...

Casual Listener

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me stil...

kbrooksc

Community Legend

1482 Views

3 replies

0 likes

Windows
  • 1482 Views
  • 3 replies
  • 0 likes

Starred list won't update between devices

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some of the playlists on my home computer, deleting a f...

Casual Listener

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some...

dinomight

Spotify Star

1313 Views

7 replies

0 likes

Windows
  • 1313 Views
  • 7 replies
  • 0 likes

Solved!! installation of version 0.9.12 crashes

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the update, so I've unistalled it, but now, I cannot install...

Newbie

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the upd...

Dirge

Casual Listener

1417 Views

5 replies

0 likes

Windows
  • 1417 Views
  • 5 replies
  • 0 likes

Search is broken

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish): Search: "inatt jag drömde" -> top hit: "Partiet - Inatt jag drömde" (well ofc, this is a perfect match but with less than 100k...

Newbie

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish):   Search: "inatt jag drömde"   -> top hit: "Par...

567 Views

0 replies

0 likes

Windows
  • 567 Views
  • 0 replies
  • 0 likes

Solved!! Radio based on playlist

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is this a bug?

Visitor

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is...

llungboy

Casual Listener

15850 Views

6 replies

0 likes

Windows
  • 15850 Views
  • 6 replies
  • 0 likes

Solved!! Where is Discover tab?

Hello, Today, when I've typed premium code, I've seen that "Discover" option disappeared. Why?

Newbie

Hello,    Today, when I've typed premium code, I've seen that "Discover" option disappeared.   Why?

dinomight

Spotify Star

1552 Views

1 replies

0 likes

Windows
  • 1552 Views
  • 1 replies
  • 0 likes

Solved!! list by topic is greyed out on this forum

What it says: If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.

Gig Goer

What it says:   If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.   &...

StevenR

Roadie

840 Views

3 replies

0 likes

Windows
  • 840 Views
  • 3 replies
  • 0 likes

update 0.9.12.10 - embedded button half repaired

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from. http://www.soundofus.com

Community Legend

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from.   h...

pio4000

Casual Listener

975 Views

3 replies

0 likes

Windows
  • 975 Views
  • 3 replies
  • 0 likes

Solved!! Missing Activity Bar

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through settings, waiting for update after update in blind fa...

Casual Listener

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through se...

dinomight

Spotify Star

1784 Views

3 replies

0 likes

Windows
  • 1784 Views
  • 3 replies
  • 0 likes

Problem with an ad (sorry if I spammed this message.. something went wrong with my PC)

Sooo... I opened my spotify and the ad for Ariana Grande's new album was obstructing half of my screen.. I know that there are this kind of ads that are like "over spotify" floating... (the ones that darken the background). It wasn't one of them. It ...

Casual Listener

Sooo... I opened my spotify and the ad for Ariana Grande's new album was obstructing half of my screen.. I know that there are this kind of ads that are like "over spotify" floating... (the ones that...

gerginius

Casual Listener

965 Views

3 replies

0 likes

Windows
  • 965 Views
  • 3 replies
  • 0 likes

The profile page is MINE and not yours, Spotify

Well, as you know Spotify introduced the terrible idea of taking control of our profile pages. Before the intrusion: 1. Your playlists were listed on your profile page in the order you listed them in the playlist left hand navigation. 2. All your pub...

Roadie

Well, as you know Spotify introduced the terrible idea of taking control of our profile pages.   Before the intrusion: 1. Your playlists were listed on your profile page in the order you l...

Soundofus

Community Legend

1772 Views

5 replies

4 likes

Mac
Windows
  • 1772 Views
  • 5 replies
  • 4 likes

My Friends Spotify is attached to my facebook? My Playlists are gone!

Whenever I log into my spotify, my playlists do not show up, but a friend of mine's who had logged onto the device after I did. It shows up under my name, and my profile picture associated with facebook. However, if I log onto this site, my name show...

Newbie

Whenever I log into my spotify, my playlists do not show up, but a friend of mine's who had logged onto the device after I did.    It shows up under my name, and my profile picture asso...

kbrooksc

Community Legend

481 Views

1 replies

0 likes

Windows
  • 481 Views
  • 1 replies
  • 0 likes

How to avoid Welcome Screen from popping up

Hi! I am a Spotify Unlimited user on Windows. I would like to permanently disable the annoying Welcome Screen from popping up every time you log in. Is this possible? Cant find any settings for it in Edit > Preferences in Spotify. Your help would be ...

Visitor

Hi! I am a Spotify Unlimited user on Windows.   I would like to permanently disable the annoying Welcome Screen from popping up every time you log in.   Is this possible?  ...

user-removed

Not applicable

842 Views

4 replies

0 likes

Windows
  • 842 Views
  • 4 replies
  • 0 likes

Desktop player crashes every time I try to play any song

I am running Win7 Pro with service pack 1 and just reinstalled Spotify, which according the the about screen, is version 0.9.12.10.g89b2a4fc. Prior to reinstalling Spotify, every time I would try to play any song the program would crash. I uninstalle...

Visitor

I am running Win7 Pro with service pack 1 and just reinstalled Spotify, which according the the about screen, is version 0.9.12.10.g89b2a4fc. Prior to reinstalling Spotify, every time I would try to ...

user-removed

Not applicable

670 Views

2 replies

0 likes

Windows
  • 670 Views
  • 2 replies
  • 0 likes

Solved!! Soptify doesn't play local files

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message: "There is a problem with the sound decoder. Spotify can't play music." Every file is mp3 and they work wit...

Casual Listener

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message:   "There is a problem with the sound de...

dr_stein

Casual Listener

2002 Views

2 replies

0 likes

Windows
  • 2002 Views
  • 2 replies
  • 0 likes

I am reaching the end of my limit

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address. The account signed up via Facebook has a user name of 12152603...

Casual Listener

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address.   ...

Peter__

Community Legend

448 Views

1 replies

0 likes

Windows
  • 448 Views
  • 1 replies
  • 0 likes

Public playlist not showing an image in search

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched?

Casual Listener

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched? 

Mathaus

Casual Listener

581 Views

2 replies

0 likes

Windows
  • 581 Views
  • 2 replies
  • 0 likes

help me!

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Newbie

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Peter__

Community Legend

1655 Views

2 replies

0 likes

Windows
  • 1655 Views
  • 2 replies
  • 0 likes